Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Where is offline music stored? Need to understand this to ensure the APP not in danger of overwriting something important. Also want to know what happens to that storage, once my premium runs out? Will i be able to clean that space up?
Solved! Go to Solution.
Hi @percy07
In most WP devices, downloaded content will be store in the main storage and we cant change. Whenever you toggle off an offline playlist or stop using premium, all offline content will be removed automatically.
Hope this help 🙂
Hi @percy07
In most WP devices, downloaded content will be store in the main storage and we cant change. Whenever you toggle off an offline playlist or stop using premium, all offline content will be removed automatically.
Hope this help 🙂
Thanks PNC.. Looking for just a little more info than that.. Really need the File Name and Location it's being stored in, so that I can check that there are no space issues etc.. and perhaps make sure there nothing in harmsway.. I'd like to know the answer for all my devices.. Laptop, iphone, ipad if you have that info..
I have a further question for anyone who cares to answer.. After I have made something available offline.. Do I need to do anything else to ensure it is playing without using my download band width.. Intention is to make it available to offline while I am home and connected to my unlimited broadband, and play while im on the road, without impacting my very limited band width..
With desktop client, you can check the downloaded content folder by going to Edit > Preference > Cache > Location.
After I have made something available offline, you can go offline and listen. When you online, Spotify wont comsume the data again but it will use connection for updating infomation (play counts...)
Hope this help :).
Thanks.. can see it now..
This is what I was looking for. Thanks!
i could not find the cache under preferences
scroll down page
click on Show Advanced Settings
On a mac, offline files are stored in:
/Users/username/Documents/My Documents
by default.
On an iPhone, these files are stored in:
/var/mobile/Containers/Data/Application/92153EEE-1D2E-4A5D-B0EA-940C86101D71/Library/Application Support/PersistentCache/Storage
also by default.
All offline spotify files are stored with a .file extention. However, the "92153EEE-1D..." folder name may not be constant among all devices.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…