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Why are songs in daily playlists very short and not playing full?

Why are songs in daily playlists very short and not playing full?

I have premium account but songs in daily playlists are incomplete or plays as previews

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3 Replies

Hey there @getoutski

 

Thanks for reaching out about this and welcome to the Community. 

 

Could you let us know in which playlists you're experiencing this? We'd also like to know if this happens across devices or only on a specific one. 

 

On another note, would you mind sending us a short screen recording of this behavior so we can take a closer look? You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to Google Drive and share the link with us (make sure the video has the permissions for anyone to see it).


We'll be on the lookout.

EniModerator
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

Helou, it is happening across devices, in public or my daily playlist, radio stations.

https://drive.google.com/file/d/1wJe65CWlcedl-suY_oSfrC0queycyH1J/view?usp=drivesdk 

 

thx, Jasmin

Hey @getoutski,

 

Thank you for keeping in contact and for the image shared.

 

We've checked the songs you have displayed on the picture, but that's the original length of the recommended track and it's not a preview. Keep in mind that recommendations included on your Daily Mixes are based on your music taste, listening history, and your recent searches.

 

Also, we can see that some of the songs are commonly included in meditation, studying and relaxation playlists, so if you want to prevent these tracks from affecting your taste profile and recommendations, we'd suggest activating the Private Session while listening to that content.

 

However, if the songs are stopping in the middle of your playback or changing to another song by itself, let us know to assist you further.

 

Hope this clarifies things a bit. If anything else comes up, the Community will be here for you. 

OscarDCModerator
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