why podcast videos won't play?

[iwrw5-kf6_o5]

I was watching a podcast video and suddenly the view stopped and the podcast thumbnail appeared.

[OscarDC]

Hey @iwrw5-kf6_o5,

Thank you for reaching out to the Community and welcome.

This behavior of the app not showing the podcast video is commonly related to some damaged cache stored on your device. In this case, we'd first recommend performing a clean reinstall of the app by following the steps in this article. This process will replace all damaged files and ensure you're running the latest version of the app. 

If the issue persists, would you mind checking if this happens with all podcasts you've tried or is it just with a specific one? If specific, include in your next response the link/URI of the affected show.

Lastly, include in your next response as well the make, model, and OS version of your device, along with the Spotify version you're currently running to continue investigating the case.

We'll be on the lookout.