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Why does my music keep stopping after a few minutes of playing?

Why does my music keep stopping after a few minutes of playing?

I turn on a playlist, it plays for a few minutes, then the music stops. Every. Single.Time. It's very frustrating when I'm paying for it!
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1 Reply

Hi there,

 

Welcome to the Community and thanks for your post!

 

Are you experiencing this on your app on Desktop, mobile or this is in the web player?

 

For starters, we can suggest to log out and then to log back in, in the app twice in a row, as this triggers a refresh between the servers and your account and may help to resolve any possible cache-related issues.


Hope this helps. Let us know how you get on.

Kiril Moderator
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