Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Why is the Paris Paloma Spotify presale code for AXS deemed invalid?

Why is the Paris Paloma Spotify presale code for AXS deemed invalid?

Hi, I received a Paris Paloma spotify fan presale code for her concert and when logging in and typing in the code, AXS tells me the code is invalid. I spoke with AXS help and they said they can't do anything. Any help you can provide would be great!
Reply
1 Reply

Hey there @oldflamethrower,

Thanks for reaching out on the Community!

In this case, we recommend reaching out directly to our Customer Support team. They have the best tools to help you look into this further. You can contact them here.

We're just a post away if you need anything else,

Cheers!

MariaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts