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Why is there a random device connected to my account?

Why is there a random device connected to my account?

There is a random device connected to my account. It is a spotify account of someone from a different continent, I don't understand how they can get connected. Is there any way I can remove this device. It is a speaker, SONY:SRS-X3. I have reset my password and logged out all accounts.
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1 Reply

Hi there @thecure9999,

 

Thank you for reaching out to the Community. Great actions so far! Let's take a closer look.

 

To start with, can you go to Settings> Devices and the pick Show local devices only to see if the issue persists?

 

Let us know how it goes so that we can continue to assist you if you need us to 🙂

Have a great Friday!

JeremyModerator
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