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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 7sd-_491obm6p
  • Newbie
  • 9984 Views
  • 72 replies
  • 9 likes
  • Other
  • 9984 Views
  • 72 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19988 Views
  • 9 replies
  • 2 likes
  • Other
  • 19988 Views
  • 9 replies
  • 2 likes

Superuser Contribution Spotify not showing all the podcasts I follow

Spotify is no longer showing me all the podcasts I follow on desktop. If I go to "missing" podcasts by searching for them, they will indicate I am following, but will not list it with my other podcasts anymore. Spotify also forces me to unfollow and ...

  • Gig Goer
  • Spotify is no longer showing me all the podcasts I follow on desktop. If I go to "missing" podcasts by searching for them, they will indicate I am following, but will not list it with my other podcas...
  • OscarDC
  • Moderator
  • 2152 Views
  • 3 replies
  • 0 likes
  • Other
  • 2152 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify connect not working with echo dot

PlanpremiumCountryCanadaDeviceEcho dot will not connect via windows app or samsung galaxy a5 appOperating Systemwindows 10 My Question or Issuespotify connect stopped working in the middle of a song. Tried suggested solutions of reinstalling/updating...

  • Newbie
  • Plan premium Country Canada Device Echo dot will not connect via windows app or samsung galaxy a5 app Operating System windows 10   My Question or Issue spotify connect stopped working...
  • Ronopolis
  • Casual Listener
  • 27455 Views
  • 3 replies
  • 1 likes
  • Connect
  • 27455 Views
  • 3 replies
  • 1 likes

Facetime audio

PlanPremiumCountryUSADeviceiphone 13Operating SystemiOS 15.2.1 My Question or IssueWhen i join a facetime while listening to spotify, the volume lowers to a point where i can’t hear it. I went into settings, playback, and changed audio normalization ...

  • Newbie
  •   Plan Premium Country USA Device iphone 13 Operating System iOS 15.2.1   My Question or Issue When i join a facetime while listening to spotify, the volume lowers to a point whe...
  • Taylith
  • Community Legend
  • 3737 Views
  • 1 replies
  • 1 likes
  • music
  • 3737 Views
  • 1 replies
  • 1 likes

Detailed list of restrictions for free accounts

Helllo. I'd like to suggest that a full detailed list with the distinction between free and premium accounts. Even better if accessible from the software itself. This way whenever something start to be off we can check if it's a new nerf in the free ...

  • Visitor
  • Helllo.   I'd like to suggest that a full detailed list with the distinction between free and premium accounts. Even better if accessible from the software itself.  This way whenever&nbs...
  • Taylith
  • Community Legend
  • 1568 Views
  • 1 replies
  • 1 likes
  • 1568 Views
  • 1 replies
  • 1 likes

Playback error

"Spotify can't play this right now. If you have the file on your computer you can import it." I am still encountering this problem 2 years later..

  • Casual Listener
  •  "Spotify can't play this right now. If you have the file on your computer you can import it."    I am still encountering this problem 2 years later.. 😞
  • torriz
  • Regular
  • 546 Views
  • 2 replies
  • 0 likes
  • Other
  • 546 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify can't see my Dot or Alexa Music Group

Spotify Premium account. I have an Alexa (Living Room) and Dot (Kitchen) that were always listed as options in the Spotify app on both my PC and my Samsung Galaxy. I had also created a group called Everywhere that included both rooms. Today I went to...

  • Music Fan
  • Spotify Premium account. I have an Alexa (Living Room) and Dot (Kitchen) that were always listed as options in the Spotify app on both my PC and my Samsung Galaxy. I had also created a group called E...
  • Elena
  • Moderator
  • 1040 Views
  • 4 replies
  • 0 likes
  • Other
  • 1040 Views
  • 4 replies
  • 0 likes

kenapa akun saya tidak tersedia lirik

Dear Spotify, can spotify fix my account, because using spotify for a long time and the lyrics for each song are still not available, please help with this bug, thank you

  • Visitor
  • Dear Spotify, can spotify fix my account, because using spotify for a long time and the lyrics for each song are still not available, please help with this bug, thank you
  • 370 Views
  • 0 replies
  • 2 likes
  • Social & Random
  • 370 Views
  • 0 replies
  • 2 likes

Superuser Contribution Feature in Liked music list

I have grown used to making use of a feature within the liked songs page, where there are buttons for separate genres along the top of the list and you can select one to play your liked songs from any specific genre (i.e country, Latin, rock, dark, s...

  • Visitor
  • I have grown used to making use of a feature within the liked songs page, where there are buttons for separate genres along the top of the list and you can select one to play your liked songs from an...
  • Vasil
  • Moderator
  • 430 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 430 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify QR Codes for Brands

Hi, I've seen artists use Spotify QR Codes but haven't seen anything for brands. I work in advertising and think this is a great opportunity to use them. Are there any legalities surrounding using them for brands or is it they are just underused? Tha...

  • Newbie
  • Hi,   I've seen artists use Spotify QR Codes but haven't seen anything for brands. I work in advertising and think this is a great opportunity to use them.   Are there any legalities su...
  • Vasil
  • Moderator
  • 1996 Views
  • 3 replies
  • 0 likes
  • 1996 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can only control play button from iphone and no other device

Something wrong with software. On my TV, and My Web browser no matter what I do cant get it to press play on anything. Only my iphone will allow play to work and it I want to work as before. but obviously something has changed in your software to mes...

  • Visitor
  • Something wrong with software. On my TV, and My Web browser no matter what I do cant get it to press play on anything. Only my iphone will allow play to work and it I want to work as before. but obvi...
  • AndresM
  • Spotify
  • 176 Views
  • 1 replies
  • 0 likes
  • Other
  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution playlist bug

If you enter edit mode within a playlist and delete a bunch of songs from the playlist, then change the name of that playlist and save, only the name will be updated and none of the songs will be deleted.

  • Visitor
  • If you enter edit mode within a playlist and delete a bunch of songs from the playlist, then change the name of that playlist and save, only the name will be updated and none of the songs will be del...
  • AndresM
  • Spotify
  • 1473 Views
  • 1 replies
  • 0 likes
  • Other
  • 1473 Views
  • 1 replies
  • 0 likes

Superuser Contribution Group Name for Group Blend?

The newest blend feature lets up to 10 people be part of a blend... that's a lot of name. It would be so cool, if you could give your Blend the name of your Group., that maybe ends with the word Blend. For example instead of Charlie + Jessi + Maia + ...

  • Newbie
  • The newest blend feature lets up to 10 people be part of a blend... that's a lot of name. It would be so cool, if you could give your Blend the name of your Group., that maybe ends with the word Blen...
  • AndresM
  • Spotify
  • 258 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 258 Views
  • 1 replies
  • 0 likes

Spotify for everyone under the pressure or in danger

Why not allow spotily for everyone in UA and RU temporary, if people can learn from music, they wouldn't shoot each other, music was always helping in resolving problems like this, if you're in police bus in Russia protesting against, or in the front...

  • Visitor
  • Why not allow spotily for everyone in UA and RU temporary, if people can learn from music, they wouldn't shoot each other, music was always helping in resolving problems like this, if you're in polic...
  • Necro-Claud
  • Casual Listener
  • 355 Views
  • 1 replies
  • 1 likes
  • spotify policy
    war
  • 355 Views
  • 1 replies
  • 1 likes

Superuser Contribution "something went wrong" error appearing no matter what i do?

hello!first of all, i'm mainly reporting this error for mobile spotify. oddly enough, the website and the app on my computer have been working fine. to preface, i have two free accounts (only because i forgot the password to the older one, i'm now ab...

  • Casual Listener
  • hello! first of all, i'm mainly reporting this error for mobile spotify. oddly enough, the website and the app on my computer have been working fine. to preface, i have two free accounts (only becau...
  • Novy
  • Moderator
  • 301 Views
  • 1 replies
  • 0 likes
  • Other
  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts not working on ps4

PlanPremiumCountryBelgiumDevicePS4 My Question or IssueHi, I like to listen to some podcasts like F1 Nation but it doesn't work on my PS4. It's not with a specific podcast, no podcast works. It works fine on my phone, computer, Ipad but if I connect ...

  • Newbie
  • Plan Premium Country Belgium Device PS4     My Question or Issue Hi, I like to listen to some podcasts like F1 Nation but it doesn't work on my PS4. It's not with a specific podcas...
  • Vasil
  • Moderator
  • 905 Views
  • 1 replies
  • 0 likes
  • PlayStation
  • 905 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Liked songs on different platforms

My Question or Issue Whenever you add a new liked song on the laptop Spotify, it does not appear on Spotify app on smartphone with the same account. The same issue happens, whenever you add liked song on smartphone, it will not appear on laptop app. ...

  • Newbie
  •   My Question or Issue   Whenever you add a new liked song on the laptop Spotify, it does not appear on Spotify app on smartphone with the same account. The same issue happens,...
  • Alex
  • Spotify Legend
  • 276 Views
  • 1 replies
  • 1 likes
  • Samsung
  • 276 Views
  • 1 replies
  • 1 likes

[Web] Gapless Playback on Web Player

PlanPremiumCountryDEDeviceWeb (Chromium)Operating SystemWin 10 x64 My Question or IssueOn nearly every Platform (Win, Andro, iOS) gapless playback is implemented but the Web Player is missing. On some of my devices at work I'm not allowed to install ...

  • Gig Goer
  • Plan Premium Country DE Device Web (Chromium) Operating System Win 10 x64   My Question or Issue On nearly every Platform (Win, Andro, iOS) gapless playback is implemented but the Web ...
  • hans-jürgen
  • Roadie
  • 1218 Views
  • 1 replies
  • 9 likes
  • music
  • 1218 Views
  • 1 replies
  • 9 likes

Superuser Contribution Possible bug with playing songs

Hi Spotify, I've been seeing an issue in the past couple of weeks with playing a song when you have a queue that may be a bug. Steps to reproduce: 1. Add some songs to the queue. 2. Find another song that is not in the queue and double click on it to...

  • Casual Listener
  • Hi Spotify,   I've been seeing an issue in the past couple of weeks with playing a song when you have a queue that may be a bug.   Steps to reproduce: 1. Add some songs to the que...
  • Ver
  • Spotify Legend
  • 346 Views
  • 1 replies
  • 0 likes
  • Other
  • 346 Views
  • 1 replies
  • 0 likes

Heyspotify

PlanPremiumCountryThe NetherlandsDeviceSamsung galaxy s9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue"Hey Spotify" beschikbaar maken ook voor premium gebruikers in Nederland. Het gebruik van "Hey Spotify" geeft gebruike...

  • Visitor
  • Plan Premium Country The Netherlands Device Samsung galaxy s9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue "Hey Spotify" beschikbaar maken ook...
  • Hubo
  • Community Legend
  • 383 Views
  • 1 replies
  • 0 likes
  • 383 Views
  • 1 replies
  • 0 likes

Download using cellular

Hello everyone, is there a new way to make sure that the app only downloads when connected to WiFi?Thanks,Savex.

  • Visitor
  • Hello everyone,  is there a new way to make sure that the app only downloads when connected to WiFi? Thanks, Savex.
  • Sebasty
  • Community Legend
  • 517 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 517 Views
  • 1 replies
  • 0 likes