ad music cannot be stopped

[ashdhsfjh]

hi, the music ads were really annoying. now they cannot be stopped...please do something. the control buttons disappear  immediately as the music starts

[Alejandro_C]

Hey, welcome to the Community!

Does restarting the app help at all? Also, can you let us know what device/operating system and Spotify version you're currently using?

We'll see what we can suggest.

[ashdhsfjh]

hi! it was resolved until weeknd is on the banner. it seems the problem only happens when weeknd - starboy is the banner ad.
device is a dell latitude E5470, win 10 pro x64, spotify 1.0.45.186.g3b5036d6