Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • DropDaBeet
  • Newbie
  • 11739 Views
  • 78 replies
  • 9 likes
  • Other
  • 11739 Views
  • 78 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20417 Views
  • 9 replies
  • 2 likes
  • Other
  • 20417 Views
  • 9 replies
  • 2 likes

Help me log onto squeezebox please

okay I have the assigned digit username, i created the password via email link for devices, i installed the spotify app in the squeezebox. I rebooted my squeezebox. I turned off the server on my mac and connected the squeezebox to mysqueezebox.com. I...

  • Music Fan
  • okay I have the assigned digit username, i created the password via email link for devices, i installed the spotify app in the squeezebox.  I rebooted my squeezebox.  I turned off the serve...
  • Jos
  • Regular
  • 1425 Views
  • 6 replies
  • 0 likes
  • 1425 Views
  • 6 replies
  • 0 likes

B&O BeoMaster 5 Connectivity

Hi Guys Has anyone managed to hook up Spotify with the BeoMaster 5? Currently we only use it with the BeoMaster 5. We have a Beo6 remote too which I've heard may be capable of some integration too. Anyone done this out there? Thanks David

  • Casual Listener
  • Hi Guys   Has anyone managed to hook up Spotify with the BeoMaster 5?  Currently we only use it with the BeoMaster 5.  We have a Beo6 remote too which I've heard may be capable of so...
  • Bagload
  • Casual Listener
  • 1253 Views
  • 1 replies
  • 0 likes
  • 1253 Views
  • 1 replies
  • 0 likes

New Jack White album will not play on SONOS

I am a premium costumer and using sonos. The new Jack White album (blunderbuss) will not play on SONOS. How do i fix this?

  • Newbie
  • I am a premium costumer and using sonos. The new Jack White album (blunderbuss) will not play on SONOS. How do i fix this?
  • 588 Views
  • 0 replies
  • 1 likes
  • 588 Views
  • 0 replies
  • 1 likes

Solved!! Just bought a sonos and I'm livid

it's not exactly made clear that you have to have a premium spotify account!! why do I have to pay at all when I can stream for free on my laptop? Why not just have ad's through the sonos too? if I have to pay, why can't it be available on the unlimi...

  • Casual Listener
  • it's not exactly made clear that you have to have a premium spotify account!!    why do I have to pay at all when I can stream for free on my laptop? Why not just have ad's through the ...
  • licenced
  • Community Legend
  • 1970 Views
  • 1 replies
  • 0 likes
  • 1970 Views
  • 1 replies
  • 0 likes

Xtreamer prodigy

Hey was wandering if you gonna start supporting for mips devices. Realy missing spotify on my xtreamer prodigy

  • Newbie
  • Hey was wandering if you gonna start supporting for mips devices. Realy missing spotify on my xtreamer prodigy 😞
  • 1547 Views
  • 0 replies
  • 5 likes
  • 1547 Views
  • 0 replies
  • 5 likes

[BB] Blackberry 9700

After starting the Spotify app on my Blackberry Bold 9700, I get the message: 'Spotify requires an SD Card. Please insert one to continue.' - even if my SD 2GB card is in the phone. Grateful to hear from anyone who managed to solve this issue?

  • Casual Listener
  • After starting the Spotify app on my Blackberry Bold 9700, I get the message: 'Spotify requires an SD Card. Please insert one to continue.' - even if my SD 2GB card is in the phone. Grateful to hea...
  • florian
  • Newbie
  • 1166 Views
  • 2 replies
  • 0 likes
  • 1166 Views
  • 2 replies
  • 0 likes

Solved!! Playlist incomplete on Squeezebox, ok on Android and PC

I have some playlists which work just fine on my Android phone and on my PC. On the Squeezebox only part of the playlist appears.The first one shows only 152 tracks of the 850 which are there.The second only shows 501 of the 1475 which are there. The...

  • Casual Listener
  • I have some playlists which work just fine on my Android phone and on my PC.   On the Squeezebox only part of the playlist appears. The first one shows only 152 tracks of the 850 which are th...
  • RobbieT
  • Casual Listener
  • 1398 Views
  • 1 replies
  • 0 likes
  • 1398 Views
  • 1 replies
  • 0 likes

Pioneer XHM 20

hey, yesterday my dad bought me the pioneer xhm 20. now wanted to hear my spotify-playlists on my htc sensation xe. but it didn't worked. the sound just came thruogh my htc. i hope you can help me with that. ps: sry for that bad englisch xD

  • Newbie
  • hey, yesterday my dad bought me the pioneer xhm 20. now wanted to hear my spotify-playlists on my htc sensation xe. but it didn't worked. the sound just came thruogh my htc. i hope you can help me wi...
  • 1180 Views
  • 0 replies
  • 0 likes
  • 1180 Views
  • 0 replies
  • 0 likes

How do I display "Top Songs" by month on my Facebook timeline?

How do I display "Top Songs" by month and number of songs "Listened To" to my Facebook profile/timeline? I already have Spotify linked to my Facebook account, but "Top Songs" doesn't appear. I've noticed a section called "Music" and it displays perso...

  • Casual Listener
  • How do I display "Top Songs" by month and number of songs "Listened To" to my Facebook profile/timeline?  I already have Spotify linked to my Facebook account, but "Top Songs" doesn't appear. &n...
  • 790 Views
  • 0 replies
  • 0 likes
  • 790 Views
  • 0 replies
  • 0 likes

stream music on onkyo and pc simultaneously ? with premium account

Can i stream music to my onkyo and listen on my pc to the same time with a Premium account ? Example: I want listen classic music with my onkyo in the living room and country music on my computer simultaneously

  • Regular
  • Can i stream music to my onkyo and listen on my pc to the same time with a Premium account ?   Example: I want listen classic music with my onkyo in the living room and country music on my com...
  • licenced
  • Community Legend
  • 972 Views
  • 2 replies
  • 0 likes
  • 972 Views
  • 2 replies
  • 0 likes

[Symbian] Shuffle Offline Playlists

Hi there, I'm a new user and have created a 200 song playlist on my N8 for use when I run. I used the playlist offline for the first time today but couldn't see how to shuffle it. Can this be done?. Cheers

  • Newbie
  • Hi there,   I'm a new user and have created a 200 song playlist on my N8 for use when I run. I used the playlist offline for the first time today but couldn't see how to shuffle it. Can this...
  • 725 Views
  • 0 replies
  • 1 likes
  • 725 Views
  • 0 replies
  • 1 likes

Can't connect to Sonos with device password

Hi, I've been trying to get Spotify on my Sonos. I requested and received a device password but the Sonos still tells me there's a connection error. I use the device username as well. What could be the issue?

  • Casual Listener
  • Hi,   I've been trying to get Spotify on my Sonos. I requested and received a device password but the Sonos still tells me there's a connection error. I use the device username as well. &nbsp...
  • MartinKA
  • Casual Listener
  • 921 Views
  • 1 replies
  • 0 likes
  • 921 Views
  • 1 replies
  • 0 likes

[WP 7.5] Spotify: get your act together

Fact is, all Spotify mobile apps are utter crap! Seriously. They are buggy and not user friendly at all. Why such a good PC client but mobile apps that are crap? On WP it's just a laggy mess. The playlist often lags a lot for several seconds after un...

  • Regular
  • Fact is, all Spotify mobile apps are utter crap! Seriously. They are buggy and not user friendly at all. Why such a good PC client but mobile apps that are crap?   On WP it's just a laggy me...
  • TiMtImInYtImTiM
  • Music Fan
  • 2170 Views
  • 4 replies
  • 6 likes
  • 2170 Views
  • 4 replies
  • 6 likes

[BB] Error message on Blackberry 9700

I can log in on my blackberry and see my playlists but when I try to play something offline, it tells me that the track is not offline synced and tells me to connect to a network and try again. Technically challenged. Can anyone please explain? The b...

  • Newbie
  • I can log in on my blackberry and see my playlists but when I try to play something offline, it tells me that the track is not offline synced and tells me to connect to a network and try again. ...
  • 678 Views
  • 0 replies
  • 0 likes
  • 678 Views
  • 0 replies
  • 0 likes

[WP 7.5] Yet another iOS update!

Just to rub salt in the wounds of us poor Windows Phone users, Spotify have now released yet another iOS update without any sign of anything happening on the Windows Phone front... https://twitter.com/#!/nevyn/status/191974367494807552 We Windows Pho...

  • Visitor
  • Just to rub salt in the wounds of us poor Windows Phone users, Spotify have now released yet another iOS update without any sign of anything happening on the Windows Phone front... https://twitter.co...
  • dannejanne
  • Regular
  • 1157 Views
  • 1 replies
  • 1 likes
  • 1157 Views
  • 1 replies
  • 1 likes

Solved!! [WP 7.5] Please support Nokia Lumia 900

Would love to see full robust version of Spotify for Win Phone 7.5 on the Nokia Lumia 900. Thank you that is all

  • Casual Listener
  • Would love to see full robust version of Spotify for Win Phone 7.5 on the Nokia Lumia 900.   Thank you that is all  
  • beerock
  • Casual Listener
  • 2429 Views
  • 1 replies
  • 0 likes
  • 2429 Views
  • 1 replies
  • 0 likes

Window resizes even in full screen mode

When trying to use the slider on the far side of the screen, where my friends social history is displayed, the mouse cursor automatically changes to the "resize arrows" and can change the width of the window, even when maximised. It's really annoying...

  • Music Fan
  • When trying to use the slider on the far side of the screen, where my friends social history is displayed, the mouse cursor automatically changes to the "resize arrows" and can change the width of th...
  • freshwire
  • Newbie
  • 1347 Views
  • 2 replies
  • 2 likes
  • 1347 Views
  • 2 replies
  • 2 likes

[WP 7.5] Bangarang!!! What a useless app - tired to Windows Phone app...

Jesus Christus who the heck released this total useless app!!! Bugs, bugs, bugs and now I'm tired. I canceled my Subcription with Spotify and now wait to it's end. My brother uses a free Deezer app on it's Android. What a app!!! Total free Radio with...

SC20120413-183357.png SC20120413-183528.png SC20120413-183509.png SC20120413-183453.png
  • Visitor
  • Jesus Christus who the heck released this total useless app!!! Bugs, bugs, bugs and now I'm tired. I canceled my Subcription with Spotify and now wait to it's end. My brother uses a free Deezer app o...
  • user-removed
  • Not applicable
  • 4703 Views
  • 11 replies
  • 2 likes
  • 4703 Views
  • 11 replies
  • 2 likes

Several Premium Accounts

I have Logitech Touch and installed Spotify with one of my Premium Account.It worked OK and I played my playlists on the Logitech Touch without any problems.Since I have another Premium Account my question is how do I switch to playlists of the other...

  • Music Fan
  • I have Logitech Touch and installed Spotify with one of my Premium Account. It worked OK and I played my playlists on the  Logitech Touch without any problems. Since I have another Premiu...
  • rajan
  • Music Fan
  • 993 Views
  • 2 replies
  • 0 likes
  • 993 Views
  • 2 replies
  • 0 likes

Solved!! [BB] Syncing tracks blackberry 9900

I've recentely added another couple of hundred tracks to spotify starred tracks. I have got a premium account but despite selecting to download the tracks on my phone they still appear greyed out and won't sync. Any suggestions? Going on holiday soon...

  • Regular
  • I've recentely added another couple of hundred tracks to spotify starred tracks. I have got a premium account but despite selecting to download the tracks on my phone they still appear greyed out and...
  • nk1973
  • Casual Listener
  • 1924 Views
  • 3 replies
  • 0 likes
  • 1924 Views
  • 3 replies
  • 0 likes