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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • CloverLayton
  • Casual Listener
  • 17791 Views
  • 111 replies
  • 11 likes
  • Other
  • 17791 Views
  • 111 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21529 Views
  • 9 replies
  • 2 likes
  • Other
  • 21529 Views
  • 9 replies
  • 2 likes

i met some problem,and i need help

我的英语不是很好,我遇到了一些问题,我不知道在哪里可以找到解决方法1.我在Android和Windows中使用spotify。2.我可以通过连接5G或4G使用spotify。3.我可以通过连接IPV6使用spotify,但它在Ipv4中不起作用。4.我现在住在中国。5.我听到一些谣言,这是真的吗?(1)Spotify遇到了一些DNS问题?(2)Spotify 使用 Google 的服务?(3)Spotify将不再支持IPv4

  • Newbie
  • 我的英语不是很好,我遇到了一些问题,我不知道在哪里可以找到解决方法 1.我在Android和Windows中使用spotify。 2.我可以通过连接5G或4G使用spotify。 3.我可以通过连接IPV6使用spotify,但它在Ipv4中不起作用。 4.我现在住在中国。 5.我听到一些谣言,这是真的吗? (1)Spotify遇到了一些DNS问题? (2)Spotify 使用 G...
  • AaronQin
  • Visitor
  • 214 Views
  • 1 replies
  • 1 likes
  • 214 Views
  • 1 replies
  • 1 likes

Need premium (bad account)

Hello, I have premium account and I try play music through Yamaha RX-V667 , but all the time the reciever just shows "Need premium" or "bad account" I checked multiple times if my subscription is still on premium. so now have no idea whats wrong..

  • Newbie
  • Hello,   I have premium account and I try play music through Yamaha RX-V667 , but all the time the reciever just shows "Need premium" or "bad account"   I checked multiple times if my s...
  • eyalbis
  • Casual Listener
  • 2110 Views
  • 8 replies
  • 3 likes
  • Other
  • 2110 Views
  • 8 replies
  • 3 likes

Superuser Contribution Discover Weekly playlist sucks.

Since the time i first got Premium subcription, Discover Weekly was one of my favourite features, because i could discover new music, just like the name says. But some time ago, weird things started happening - i started seeing tracks that i've liste...

  • Newbie
  • Since the time i first got Premium subcription, Discover Weekly was one of my favourite features, because i could discover new music, just like the name says. But some time ago, weird things started ...
  • alexscothern
  • Casual Listener
  • 3050 Views
  • 4 replies
  • 2 likes
  • Other
  • 3050 Views
  • 4 replies
  • 2 likes

OASIS

Where are all the songs?

  • Visitor
  • Where are all the songs?
  • Jerrya
  • Visitor
  • 465 Views
  • 1 replies
  • 0 likes
  • 465 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Trending albums for you

Listened to the first album on the list, I went back to listen to more and it was gone. It amazes me that there is no way to find it again.

  • Casual Listener
  • Listened to the first album on the list, I went back to listen to more and it was gone. It amazes me that there is no way to find it again.
  • addisonbath
  • Casual Listener
  • 1939 Views
  • 2 replies
  • 2 likes
  • 1939 Views
  • 2 replies
  • 2 likes

Superuser Contribution Neil Young > Joe Rogan

Please consider keeping Neil Young instead of Joe Rogan. The amount of covid-related misinformation, misogyny, and vitriol that Joe Rogan produces is not productive and is not something I will listen to on Spotify. However, Neil Young is a music LEGE...

  • Casual Listener
  • Please consider keeping Neil Young instead of Joe Rogan. The amount of covid-related misinformation, misogyny, and vitriol that Joe Rogan produces is not productive and is not something I will listen...
  • OblongAndKneeless
  • Casual Listener
  • 20479 Views
  • 233 replies
  • 256 likes
  • music
  • 20479 Views
  • 233 replies
  • 256 likes

Superuser Contribution [Mobile][Developer] display lyrics on the car windscreen with a head up display

Songs' texts are difficult to grasp for no-native speakers. Even if they are in English and the listener knows this language quite well. Hence tons of sites with lyrics and home-made subtitled video clips. Also Spotify gives the text subtiles for man...

  • Casual Listener
  • Songs' texts are difficult to grasp for no-native speakers. Even if they are in English and the listener knows this language quite well. Hence tons of sites with lyrics and home-made subtitled video ...
  • Jojo1966
  • Casual Listener
  • 3277 Views
  • 3 replies
  • 1 likes
  • Developer
    Mobile
  • 3277 Views
  • 3 replies
  • 1 likes

Superuser Contribution my chromebook wont let me download music with spotify premium

I have a chrome book premium soptify and on my chrombook the main app and website don't let me download anything

  • Visitor
  • I have a chrome book premium soptify and on my chrombook the main app and website don't let me download anything
  • Yordan
  • Moderator
  • 427 Views
  • 1 replies
  • 1 likes
  • 427 Views
  • 1 replies
  • 1 likes

How do I block an artist whose *name* is explicit from showing up in my recommendations?

I have Spotify set not to play explicit content, but that apparently doesn't stop it from recommending an artist whose name is explicit. How do I block an artist from showing up in "Trending for you" etc.?

  • Casual Listener
  • I have Spotify set not to play explicit content, but that apparently doesn't stop it from recommending an artist whose name is explicit. How do I block an artist from showing up in "Trendin...
  • Drevvch
  • Casual Listener
  • 377 Views
  • 2 replies
  • 1 likes
  • 377 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify for Podcasters will not recognize permissions

PhonePixel 7Operating SystemAndroid 13 most recent My Question or IssueLong time Anchor podcaster (https://podcasters.spotify.com/pod/show/reinitin) trying to publish my first episode since the app changed names. Am unable to customize cover art beca...

  • Casual Listener
  • Phone Pixel 7 Operating System Android 13 most recent    My Question or Issue Long time Anchor podcaster (https://podcasters.spotify.com/pod/show/reinitin)  trying to publish my ...
  • 26085993
  • Casual Listener
  • 1543 Views
  • 3 replies
  • 0 likes
  • Other
  • 1543 Views
  • 3 replies
  • 0 likes

Solved!! How is the Spotify App for Roku so bad?

Let's check off the train wreck here.You can't just see a list of all of your songs and play them. They have to be in a Playlist to play them.But when you click on a Playlist, it just says loading but never loads forcing you to restart Roku.Then when...

  • Newbie
  • Let's check off the train wreck here. You can't just see a list of all of your songs and play them. They have to be in a Playlist to play them. But when you click on a Playlist, it just says lo...
  • justinkaller
  • Newbie
  • 27160 Views
  • 81 replies
  • 36 likes
  • 27160 Views
  • 81 replies
  • 36 likes

False/harrassing profile picture reports

Is there a reason Spotify routinely ignore requests for help on their social media channels and on their email addresses? My profile picture is routinely reported and removed whenever I upload a new one (within a matter of hours). I believe it's some...

  • Visitor
  • Is there a reason Spotify routinely ignore requests for help on their social media channels and on their email addresses?   My profile picture is routinely reported and removed whenever I uplo...
  • 295 Views
  • 0 replies
  • 0 likes
  • Other
  • 295 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Podcasts can't be played on Sonos devices

PlanPremiumCountryGermanyDeviceSamsung Galaxy A40Operating SystemAndroid 11, Windows 10 My Question or IssueHi there,Since december my Sonos devices no longer recognize podcasts played from Spotify. When I'm connected to a sonos device via spotify co...

  • Visitor
  • Plan Premium Country Germany Device Samsung Galaxy A40 Operating System Android 11, Windows 10   My Question or Issue Hi there, Since december my Sonos devices no longer recognize pod...
  • leewoolfall
  • Newbie
  • 15278 Views
  • 27 replies
  • 8 likes
  • 15278 Views
  • 27 replies
  • 8 likes

Fix concert recommendations

What's with the concert recommendations I get? I get it for only 1 band, common kings, who I don't even follow on Spotify. I listen to such a variety of music, why can't the concert recommendations be about bands I actually listen to a lot of? Or put...

  • Casual Listener
  • What's with the concert recommendations I get? I get it for only 1 band, common kings, who I don't even follow on Spotify. I listen to such a variety of music, why can't the concert recommendations b...
  • 571 Views
  • 0 replies
  • 1 likes
  • 571 Views
  • 0 replies
  • 1 likes

Superuser Contribution let me sync my local files. expecting me to make duplicate copies of thousand song playlists is ridi

it is ridiculous to expect me to copy all my hundreds of songs and hundreds of playlists with thousands of songs to my phone so that i have duplicate copies of every playlist on my phone and computer. this is ridiculous. just let me sync my local fil...

  • Music Fan
  • it is ridiculous to expect me to copy all my hundreds of songs and hundreds of playlists with thousands of songs to my phone so that i have duplicate copies of every playlist on my phone and computer...
  • RobC69
  • Newbie
  • 265 Views
  • 2 replies
  • 1 likes
  • 265 Views
  • 2 replies
  • 1 likes