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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 7sd-_491obm6p
  • Newbie
  • 10111 Views
  • 72 replies
  • 9 likes
  • Other
  • 10111 Views
  • 72 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20011 Views
  • 9 replies
  • 2 likes
  • Other
  • 20011 Views
  • 9 replies
  • 2 likes

Superuser Contribution COMPRE S PREMIUM Y NO SE ACTUALIZA MI APLICACIÓN?

compre spotify premium y sigue mi cuenta como basica , batallo aun tengo anuncios y no puedo hacer saltos de musica, me urge que se active mi nuevo plan. quien me apoya? gracias

  • Visitor
  • compre spotify premium y sigue mi cuenta como basica , batallo aun tengo anuncios y no puedo hacer saltos de musica, me urge que se active mi nuevo plan. quien me apoya? gracias
  • Vasil
  • Moderator
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ads still playing while song is on repeat

I've been using Spotify Xbox for a good while now and it's been great. I've had songs on repeat the whole time and I don't get ads, well, I never got ads, now I do. I don't know why but I've tried everything, uninstalling and reinstalling didn't work...

  • Casual Listener
  • I've been using Spotify Xbox for a good while now and it's been great. I've had songs on repeat the whole time and I don't get ads, well, I never got ads, now I do. I don't know why but I've tried ev...
  • Jaydom2010
  • Casual Listener
  • 516 Views
  • 2 replies
  • 1 likes
  • Other
  • 516 Views
  • 2 replies
  • 1 likes

Superuser Contribution How to Change Podcast Description

My Question or Issue Our podcast 'Which Murderer' has an outdated description - how do I go about changing it as it was done at the time of the application (hosted by Audioboom). Any help appreciated.

  • Newbie
  •     My Question or Issue   Our podcast 'Which Murderer' has an outdated description - how do I go about changing it as it was done at the time of the application (hosted by Audiobo...
  • JorgeMendoza03
  • Visitor
  • 13510 Views
  • 4 replies
  • 0 likes
  • Other
  • 13510 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify loads very slow and frequently freezes

For some reason, Spotify has become slow, and often freezes. Frequently, I have to start the app or program again. The device doesn't matter. It happens on the laptop, the smartphone ánd the tablet. The (not old) tablet often just gives a black scree...

  • Music Fan
  • For some reason, Spotify has become slow, and often freezes. Frequently, I have to start the app or program again.   The device doesn't matter. It happens on the laptop, the smartphone ánd the...
  • AlejaR
  • Moderator
  • 548 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 548 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotfy na smart TV esta travando apos anuncio

Spotfy plano basico. Apos anuncio ele trava e nao toca nenhuma musica. Ja reinstalei, ja atualizei e ja atualizei soft da TV. Para voltar a funcionar, é preciso sair do aplicativo e voltar, mesmo assim trava com anuncio.

  • Casual Listener
  • Spotfy plano basico. Apos anuncio ele trava e nao toca nenhuma musica. Ja reinstalei, ja atualizei e ja atualizei soft da TV. Para voltar a funcionar, é preciso sair do aplicativo e voltar, mesmo ...
  • AlejaR
  • Moderator
  • 9571 Views
  • 23 replies
  • 1 likes
  • 9571 Views
  • 23 replies
  • 1 likes

Superuser Contribution Podcasts constantly stop/won't play

PlanPremiumCountryUnited StatesDevicewebplayer and desktop appOperating SystemWindows My Question or IssueI cannot for the life of me get a podcast to just play on the webplay or on the desktop app. I am not connected to a VPN. I have cleared my cach...

  • Casual Listener
  • Plan Premium Country United States Device webplayer and desktop app Operating System Windows   My Question or Issue I cannot for the life of me get a podcast to just play on the webpla...
  • MihailY
  • Moderator
  • 202 Views
  • 3 replies
  • 0 likes
  • Other
  • 202 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Desktop][Developer] Let us disable the web player.

The web player is currently forced on all users when it comes to sharing links from the desktop or mobile app. According to support there should be prompts asking if you want to open something in the web player or the mobile/desktop app but this has ...

  • Casual Listener
  • The web player is currently forced on all users when it comes to sharing links from the desktop or mobile app. According to support there should be prompts asking if you want to open something in the...
  • zyxep
  • Casual Listener
  • 687 Views
  • 6 replies
  • 0 likes
  • Desktop
    Developer
  • 687 Views
  • 6 replies
  • 0 likes

How can i delete my podcast

Hi there,I try the new site Podcaster to launch my NEW podcast but I don't know how to delete the older one I did on december, 2021.The good one is RÊV'ELLES from M launched today (09.14.23)The one I want delete is with the same name but posted on de...

  • Visitor
  • Hi there, I try the new site Podcaster to launch my NEW podcast but I don't know how to delete the older one I did on december, 2021. The good one is RÊV'ELLES from M launched today (09.14.23) ...
  • mauve_minnow
  • Roadie
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Complaint

PlanFreeCountryNorth America My Question or IssueSo the issue is that I get like 4-6 ads before my music and then only 2 songs play and then I get ANOTHER set of ads. The free version was not like this before. It'd play 1-3 ads then play a handful of...

  • Visitor
  •   Plan Free Country North America    My Question or Issue So the issue is that I get like 4-6 ads before my music and then only 2 songs play and then I get ANOTHER set of ads. T...
  • 142 Views
  • 0 replies
  • 0 likes
  • Other
  • 142 Views
  • 0 replies
  • 0 likes

Superuser Contribution A group session took over my speaker

PlanFree/Premium premium Country Australia Device iPhone 10(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: IOS(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was listening to Spotify through my google home speaker t...

  • Music Fan
  • Plan Free/Premium premium  Country Australia    Device iPhone 10 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: IOS (iOS 10, Android Oreo, Windows 10...
  • Faru2
  • Regular
  • 21943 Views
  • 66 replies
  • 10 likes
  • Other
  • 21943 Views
  • 66 replies
  • 10 likes

Superuser Contribution Why is firetv not playing spotify?

I have a FireTV and I downloaded Spotify. It will load the app but won't produce any sound. It's not muted and not the speakers because I can hear Youtube just fine. I've already updated my TV, updated Spotify, uninstalled and reinstalled Spotify, tr...

  • Casual Listener
  • I have a FireTV and I downloaded Spotify. It will load the app but won't produce any sound. It's not muted and not the speakers because I can hear Youtube just fine. I've already updated my TV, updat...
  • TheAD29999
  • Casual Listener
  • 183 Views
  • 2 replies
  • 2 likes
  • 183 Views
  • 2 replies
  • 2 likes

Superuser Contribution spitifyに連絡する

Why is there a link to the support form on the English help page, but not on the Japanese help page? Why such a difference? https://support.spotify.com/jp/  

FCC63198-EE18-4A41-A406-B28E43A6DFFF.jpeg C60355B6-341D-4010-AE32-220F71282779.jpeg
  • Regular
  • Why is there a link to the support form on the English help page, but not on the Japanese help page? Why such a difference?   https://support.spotify.com/jp/        
  • Vasil
  • Moderator
  • 170 Views
  • 1 replies
  • 0 likes
  • Connect
  • 170 Views
  • 1 replies
  • 0 likes

Superuser Contribution my songs are stopping and pausing for a few seconds and not playing through

When I play a song it does not play through but pauses for a few seconds then carries on playing. Even if I play it directly from your online platform it is not working properly.

  • Visitor
  • When I play a song it does not play through but pauses for a few seconds then carries on playing. Even if I play it directly from your online platform it is not working properly.
  • Dian
  • Spotify Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Distractable podcast not playable on phone

Hi!I cannot play the Distractable podcast (which has video) on my phone. It seems to be working on my computer. I've tried updating, reinstalling the app and phone and signing in again. Nothing seems to be working. I keep getting a "Playback Failed" ...

  • Newbie
  •   Hi! I cannot play the Distractable podcast (which has video) on my phone. It seems to be working on my computer. I've tried updating, reinstalling the app and phone and signing in again. Not...
  • Amayy
  • Spotify Star
  • 451 Views
  • 4 replies
  • 0 likes
  • Samsung
  • 451 Views
  • 4 replies
  • 0 likes

Superuser Contribution Enabling playback speed in audiobooks

Now that “Audiobook” is a Spotify category it would be better if users had the option to change the playback speed like we do with Podcasts.

  • Newbie
  • Now that “Audiobook” is a Spotify category it would be better if users had the option to change the playback speed like we do with Podcasts.
  • modiX91
  • Regular
  • 10164 Views
  • 8 replies
  • 4 likes
  • 10164 Views
  • 8 replies
  • 4 likes

Streaming Live on Spotify.

I am not sure if this has been asked before or where it is needs to be, but I was wondering: how do you stream live on Spotify, if possible? We have a list that plays as a podcast, but we also have an hour per week that is live from a radio station. ...

  • Newbie
  • I am not sure if this has been asked before or where it is needs to be, but I was wondering: how do you stream live on Spotify, if possible? We have a list that plays as a podcast, but we also have a...
  • mauve_minnow
  • Roadie
  • 179 Views
  • 1 replies
  • 1 likes
  • Other
  • 179 Views
  • 1 replies
  • 1 likes

Solved!! Takedown Notification / violation of our content policies

Dear All, I got following message by spotify: ---------- Forwarded message ---------Von: Policy Report Notification <**bleep**>Date: Do., 26. Jan. 2023 um 15:17 UhrSubject: Takedown Notification Hello,We have found the following content to be in viol...

  • Casual Listener
  • Dear All,   I got following message by spotify:   ---------- Forwarded message --------- Von: Policy Report Notification <**bleep**> Date: Do., 26. Jan. 2023 um 15:17&...
  • beru164
  • Casual Listener
  • 2820 Views
  • 8 replies
  • 0 likes
  • 2820 Views
  • 8 replies
  • 0 likes

[Web Player] Doesn't work for Brave browser

CountryUK DeviceMacbook Pro 2018 Operating SystemMac OS Mojave 10.14.2 My Question or Issue The web player doesn't work for the Brave browser. Whenever you go to the open.spotify.com web page it asks you to visit the support site and there's no instr...

  • Newbie
  •   Country UK   Device Macbook Pro 2018   Operating System Mac OS Mojave 10.14.2   My Question or Issue  The web player doesn't work for the Brave browser. Whenever...
  • mli14
  • Newbie
  • 21095 Views
  • 6 replies
  • 2 likes
  • Other
  • 21095 Views
  • 6 replies
  • 2 likes

Bug: "create topic" endless loop if email not verified

I was trying to enter a bug report, and the form to enter a topic here went into a constant refresh loop. I eventually figured out that my email address had not been verified yet. Then I could use the form.

  • Casual Listener
  • I was trying to enter a bug report, and the form to enter a topic here went into a constant refresh loop.  I eventually figured out that my email address had not been verified yet.  Then I ...
  • Jannakey
  • Casual Listener
  • 206 Views
  • 2 replies
  • 0 likes
  • 206 Views
  • 2 replies
  • 0 likes