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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Niyoshi
  • Newbie
  • 13186 Views
  • 83 replies
  • 9 likes
  • Other
  • 13186 Views
  • 83 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20692 Views
  • 9 replies
  • 2 likes
  • Other
  • 20692 Views
  • 9 replies
  • 2 likes

Superuser Contribution My account can't display lyrics while playing a song

when playing my song lyrics it usually appears, but last month the lyrics didn't appear after I updated, I thought of waiting for the next update, but after another update it still doesn't work, what should I do?Thank You

  • Visitor
  • when playing my song lyrics it usually appears, but last month the lyrics didn't appear after I updated, I thought of waiting for the next update, but after another update it still doesn't work, what...
  • Amayy
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Fix Spotify Connect in Android app

Spotify Connect in Android app is very buggy and annoying. Probelm 1: if you pause music on PC, wait 5-10min, then open Spotify on Android, you'll see that now playing activity is gone and you won't be able to resume music from the android app. Probl...

  • Gig Goer
  • Spotify Connect in Android app is very buggy and annoying.   Probelm 1: if you pause music on PC, wait 5-10min, then open Spotify on Android, you'll see that now playing activity is gone and y...
  • 171 Views
  • 0 replies
  • 1 likes
  • 171 Views
  • 0 replies
  • 1 likes

Superuser Contribution Estou no brasil e preciso mudar os dados do meu pagamento para a moeda loca

Vou cancelar minha conta bancaria nos estados unidos, e agora estou morando no brasil, nao estou conseguindo mudar o pais e os dados bancarios

  • Visitor
  • Vou cancelar minha conta bancaria nos estados unidos, e agora estou morando no brasil, nao estou conseguindo mudar o pais e os dados bancarios
  • Vasil
  • Moderator
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution Por que no me reproduce la música de un artista?

Intento escuchar la música de Shakira y me sale que tengo que permitir lo desde mi celular, pero no encuentro algo qur me deje hacerlo, entonces me gustaría una solución en realidad para poder escucharla

  • Newbie
  • Intento escuchar la música de Shakira y me sale que tengo que permitir lo desde mi celular, pero no encuentro algo qur me deje hacerlo, entonces me gustaría una solución en realidad para poder escuch...
  • MihailY
  • Moderator
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist public+added to profile but others can't see it & links don't work

When I'm logged in on my account I can see my playlist on my profile. Other people cannot see it on my profile and when I send links it says "Couldn't find that playlist". For me it also shows up in the "Discovered on" section of a few artist's pages...

  • Visitor
  • When I'm logged in on my account I can see my playlist on my profile. Other people cannot see it on my profile and when I send links it says "Couldn't find that playlist". For me it also shows up in ...
  • Tiaheaven
  • Casual Listener
  • 195 Views
  • 3 replies
  • 0 likes
  • 195 Views
  • 3 replies
  • 0 likes

Superuser Contribution You Suck by Abigail Breslin

PlanPremiumCountryUSADeviceiPhone 13+ and Macbook ProOperating SystemiOS My Question or IssueThe song "You Suck" by Abigail Breslin doesn't play when you go to her page. WHen you go to the single, the song "Drink Up" by Zawezo Del'patio plays.

  • Visitor
  • Plan Premium Country USA Device iPhone 13+ and Macbook Pro Operating System iOS   My Question or Issue The song "You Suck" by Abigail Breslin doesn't play when you go to her page. WHen...
  • Lyubka
  • Moderator
  • 266 Views
  • 1 replies
  • 0 likes
  • music
  • 266 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is pausing when playing a specific song

When I listen to my playlist on shuffle and the song Immolation by Thy Art Is Murder (https://open.spotify.com/track/6K0jbA0SSx4ep4CdW65EYW?si=-P8gSmzDTK-HUeJzvX0ILw) should be played it pauses instead. It doesn't matter if I use Android or PC, the p...

  • Visitor
  • When I listen to my playlist on shuffle and the song Immolation by Thy Art Is Murder (https://open.spotify.com/track/6K0jbA0SSx4ep4CdW65EYW?si=-P8gSmzDTK-HUeJzvX0ILw) should be played it pauses inste...
  • Dian
  • Spotify Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution Provide access to a ticketing tool for reporting bugs

Hello,Sometimes I find bugs. And I always have to go through dozens of steps before I get to the help chat with a human behind me to specify the bug I've found. You need to be able to either :- have a chatbot input to report a bug- have a ticketing t...

  • Newbie
  • Hello, Sometimes I find bugs. And I always have to go through dozens of steps before I get to the help chat with a human behind me to specify the bug I've found. You need to be able to either : - h...
  • Novy
  • Moderator
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Player embed background color not matching cover image

My playlist background color matches my cover image within Spotify (pink), but it is not showing up in the color selector for the embed... only grey or black. How can I fix this? https://open.spotify.com/playlist/4b54jiCtUumzuoc1xYPEsb?si=852d58efc96...

  • Casual Listener
  • My playlist background color matches my cover image within Spotify (pink), but it is not showing up in the color selector for the embed... only grey or black. How can I fix this?   https://ope...
  • aiden_jae
  • Casual Listener
  • 625 Views
  • 2 replies
  • 0 likes
  • Other
  • 625 Views
  • 2 replies
  • 0 likes

Superuser Contribution have useful contact method to get help

An error has occurred with your service but I can not contact you to get it fixed as you do not have a method of contact for assistance. Get a bug report process set up so people can actually get help because not once has the help page you provide be...

  • Newbie
  • An error has occurred with your service but I can not contact you to get it fixed as you do not have a method of contact for assistance.  Get a bug report process set up so people can actually g...
  • Novy
  • Moderator
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot see the lyrics of the particular song in my samsung A50s phone

PlanFree/PremiumCountry IndiaDeviceSamsung A50s Operating SystemAndroid My Question or IssueI can't see the lyrics of the particular song in my samsung A50s phone

  • Casual Listener
  • Plan Free/Premium Country  India Device Samsung A50s  Operating System Android    My Question or Issue I can't see the lyrics of the particular song in my samsung A50s p...
  • VAIBHAVSHRI
  • Visitor
  • 385 Views
  • 4 replies
  • 0 likes
  • Other
    Samsung
  • 385 Views
  • 4 replies
  • 0 likes

Superuser Contribution Podcast not syncing between devices and restarting from beginning

For a while now my downloaded podcasts on ios do not sync correctly between devices such as my iPad or Mac laptops. I utilize downloaded podcasts on my iPhone and would like to switch between devices when I am on the go or at home. However the playba...

  • Regular
  • For a while now my downloaded podcasts on ios do not sync correctly between devices such as my iPad or Mac laptops. I utilize downloaded podcasts on my iPhone and would like to switch between devices...
  • Mapz1
  • Casual Listener
  • 1180 Views
  • 6 replies
  • 1 likes
  • 1180 Views
  • 6 replies
  • 1 likes

Superuser Contribution Queue Button Not Working

New update on spotify made it so I cannot access my queue anymore. It's grayed out and unclickable. Already tried reinstalling the app signing out and signing back in. But I don't know what else to do.

  • Newbie
  • New update on spotify made it so I cannot access my queue anymore. It's grayed out and unclickable. Already tried reinstalling the app signing out and signing back in. But I don't know what else to d...
  • Vasil
  • Moderator
  • 173 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 173 Views
  • 1 replies
  • 0 likes

Superuser Contribution Find my Podcast Show Page?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue. I have search all tutorials on Spotify for Podcasters and cannot locate my Show Page.

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue.  I...
  • MihailY
  • Moderator
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution wrong songs in remote group session

PlanPremiumCountryGermanyDeviceSamsung, IPhone, PCOperating SystemiOS, Android, Windows 10 My IssueI often use the Group Sessions feature to listen together while playing with someone. We discovered multiple bugs with this feature two of which I will...

  • Newbie
  • Plan Premium Country Germany Device Samsung, IPhone, PC Operating System iOS, Android, Windows 10   My Issue I often use the Group Sessions feature to listen together while playing wit...
  • BTSARMY1
  • Newbie
  • 1944 Views
  • 3 replies
  • 0 likes
  • Connect
    music
    Other
  • 1944 Views
  • 3 replies
  • 0 likes

Creating a Radio Style DJ Set

I want to make a radio style dj set using tunes from my spotify playlist and recording some of my voice if that makes sense, is this possible on Spotify?

  • Visitor
  • I want to make a radio style dj set using tunes from my spotify playlist and recording some of my voice if that makes sense, is this possible on Spotify?  
  • 266 Views
  • 0 replies
  • 0 likes
  • 266 Views
  • 0 replies
  • 0 likes

Connection to Spotify lost...

Can anybody shed any light on the following issue: We have a 26 zone Sonos installation (24 connect:Amps & 2 Connects) all hardwired to Switches, using a Draytek router. The problem we have is that when using spotify (or Rhapsody) we can browse track...

  • Newbie
  • Can anybody shed any light on the following issue:  We have a 26 zone Sonos installation (24 connect:Amps & 2 Connects) all hardwired to Switches, using a Draytek router. The problem we ...
  • shutup031984
  • Visitor
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes

Solved!! How long does it take a country to get a Top 50 Chart once Spotify launches?

Spotify recently launched in Israel. How long does it take until users could start looking at the country's Top 50 Chart, like the many other countries that have Top 50 (and Viral 50) Charts under "Browse"?

  • Regular
  • Spotify recently launched in Israel. How long does it take until users could start looking at the country's Top 50 Chart, like the many other countries that have Top 50 (and Viral 50) Charts under "B...
  • Mamikoki44
  • Newbie
  • 2087 Views
  • 4 replies
  • 0 likes
  • music
    Other
  • 2087 Views
  • 4 replies
  • 0 likes