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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Niyoshi
  • Newbie
  • 12767 Views
  • 83 replies
  • 9 likes
  • Other
  • 12767 Views
  • 83 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20586 Views
  • 9 replies
  • 2 likes
  • Other
  • 20586 Views
  • 9 replies
  • 2 likes

Superuser Contribution How can I disable the DJ voice narration?

I really don't want or need any narration from X. It makes sense that there's an explanation of shifting modes, but I'd rather have it in a text banner in the screen UI than have it interrupt the music. It's distracting and makes me want to turn it o...

  • Visitor
  • I really don't want or need any narration from X. It makes sense that there's an explanation of shifting modes, but I'd rather have it in a text banner in the screen UI than have it interrupt the mus...
  • VPofNewYorkTimes
  • Newbie
  • 2113 Views
  • 5 replies
  • 16 likes
  • 2113 Views
  • 5 replies
  • 16 likes

Superuser Contribution Podcasts consistent restarting / crashing mid session (7/9/24 - IPhone 15PM)

Hey Team /All. I listen to podcasts & JRE daily. My problem for the past two months I’ve been dealing with Spotify consistently crashing the specific podcast stream every time an ad finishes or if I switch, Back and forth from app to app and back aga...

  • Newbie
  • Hey Team /All. I listen to podcasts & JRE daily. My problem for the past two months I’ve been dealing with Spotify consistently crashing the specific podcast stream every time an ad finishes or i...
  • Novy
  • Moderator
  • 310 Views
  • 3 replies
  • 0 likes
  • Other
  • 310 Views
  • 3 replies
  • 0 likes

Superuser Contribution Alexa Devices not showing up

Hi I am having an isdue and hope someone can help.1. All of a sudden my alexa devices do not show up as "available devices" in spotify. I use the mobile spotify app. I have reinstalled both Spotify and Alexa app device(s) in the app. Ironically this ...

  • Visitor
  • Hi I am having an isdue and hope someone can help. 1. All of a sudden my alexa devices do not show up as "available devices" in spotify. I use the mobile spotify app. I have reinstalled both Spotify...
  • AmishOutlaws
  • Visitor
  • 72624 Views
  • 31 replies
  • 4 likes
  • Other
  • 72624 Views
  • 31 replies
  • 4 likes

Superuser Contribution Spotify Issues - Don't know original PSN account my Spotifuy is linked too.

PlanPremiumCountry CanadaDevicePlayStation 4My Question or Issue I am unsure of what Playstation Network account is link to my spotify account and I can't link my spotify account to my current PSN account without first unlinking it from the original ...

  • Newbie
  • Plan Premium Country  Canada Device PlayStation 4 My Question or Issue  I am unsure of what Playstation Network account is link to my spotify account and I can't link my spotify acco...
  • Spοtify
  • Casual Listener
  • 7703 Views
  • 2 replies
  • 3 likes
  • PlayStation
  • 7703 Views
  • 2 replies
  • 3 likes

Superuser Contribution Why is my smart shuffle not available?

My smart shuffle is not activating, I either see the option to turn on/off the shuffle mode, but not smart shuffle at all. I tried on the computer and on my iphone 12, I have spotify premium

  • Visitor
  • My smart shuffle is not activating, I either see the option to turn on/off the shuffle mode, but not smart shuffle at all. I tried on the computer and on my iphone 12, I have spotify premium
  • manonlrq
  • Visitor
  • 2526 Views
  • 4 replies
  • 1 likes
  • 2526 Views
  • 4 replies
  • 1 likes

I cant see the lyrics on my andorid phone

Im using Samsung S23+ and the latest version of the app but I cannot see the lyrics for any song that Im playing. I can see it on my laptop but not on my phone. I tried to contact a few days ago, you guys gave me an assistance but they couldnt help m...

  • Visitor
  • Im using Samsung S23+ and the latest version of the app but I cannot see the lyrics for any song that Im playing. I can see it on my laptop but not on my phone. I tried to contact a few days ago, you...
  • Enyasayerr
  • Visitor
  • 227 Views
  • 3 replies
  • 0 likes
  • 227 Views
  • 3 replies
  • 0 likes

Spotify bad customer service

Plan Premium Country Romania Device Iphone 16 Pro Max Operating System Ios 18.2.1 My Issue Music platforms- Spotify complaint I hate spotify Hello so for starters I have been using spotify for over 5 years and had been loyal to them all the way. I ev...

  • Newbie
  • Plan Premium Country Romania Device Iphone 16 Pro Max Operating System Ios 18.2.1 My Issue Music platforms- Spotify complaint I hate spotify Hello so for starters I have been us...
  • 156 Views
  • 0 replies
  • 0 likes
  • music
  • 156 Views
  • 0 replies
  • 0 likes

Superuser Contribution Audiobook listening time wasted after left playing while away

PlanFamily premiumCountryUSADeviceSamsung S22 UltraOperating SystemAndroid Oreo My Question or IssueMy audiobook top up hours were wasted when my audiobook was left playing while I was away. I was listening to the book before bed and fell asleep whil...

  • Casual Listener
  • Plan Family premium Country USA Device Samsung S22 Ultra Operating System Android Oreo   My Question or Issue My audiobook top up hours were wasted when my audiobook was left play...
  • Not applicable
  • 666 Views
  • 3 replies
  • 1 likes
  • Other
  • 666 Views
  • 3 replies
  • 1 likes

Superuser Contribution Sleep timer

It would be most useful to have a sleep timer. I am not certain if the country of usage is critical, but my account is via your Canadian app. Various podcast apps have this feature in increments of 10min, 15min, 30min, 45min, 1 hour, etc., in a simpl...

  • Visitor
  • It would be most useful to have a sleep timer. I am not certain if the country of usage is critical, but my account is via your Canadian app. Various podcast apps have this feature in increments of 1...
  • Kezaboos
  • Visitor
  • 44054 Views
  • 10 replies
  • 2 likes
  • 44054 Views
  • 10 replies
  • 2 likes

Superuser Contribution My podcast has gone. Maybe my account migration operation was not succeed.

My podcast is Shinagawa Agile Talks : https://podcasters.spotify.com/pod/show/shinagile/episodes/Side-B-040----Emi-e2i8tgaI am reaching out to seek guidance regarding an issue I encountered while attempting to migrate my podcast from Anchor to Spotif...

  • Newbie
  • My podcast is Shinagawa Agile Talks : https://podcasters.spotify.com/pod/show/shinagile/episodes/Side-B-040----Emi-e2i8tga I am reaching out to seek guidance regarding an issue I encountered while...
  • ds_interview_prep
  • Casual Listener
  • 302 Views
  • 2 replies
  • 0 likes
  • 302 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Billie Eilish “A message from past”

HelloToday i got email from SpotifyBillie Eilish “A message from past”So, it was a letter from your past selfAnd when i go to link it says “Unknown error”Can’t solve this problem, help me, please. 

5EC94C58-434B-4EB0-B9A4-80167DAC1553.jpeg
  • Casual Listener
  •   Hello Today i got email from Spotify Billie Eilish “A message from past” So, it was a letter from your past self And when i go to link it says “Unknown error” Can’t solve this problem, h...
  • Joan
  • Moderator
  • 2956 Views
  • 8 replies
  • 1 likes
  • Other
  • 2956 Views
  • 8 replies
  • 1 likes

Superuser Contribution No matter what I listen to, the next song is always by the same artist.

When I listen to pop, rock, jazz or any other genre, or Turkish, English, Spanish songs, the next song from "Murat Dalkılıç" always plays. Pop songs are always suggested. My song radio feature is broken. The algorithm always suggests the same things....

  • Visitor
  • When I listen to pop, rock, jazz or any other genre, or Turkish, English, Spanish songs, the next song from "Murat Dalkılıç" always plays. Pop songs are always suggested. My song radio feature is bro...
  • Yordan
  • Moderator
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung UE55AU7172 keeps skipping songs without any sound coming out

Hi. I have a Samsung UE55AU7172 TV and since last week i cant listen to spotify through the TV app. It keeps skipping songs. I checked other users and i tried everything. Connection, HDMI cable, TV firmwire, App firmwire, Reinstall app on mobile, cle...

  • Visitor
  • Hi. I have a Samsung UE55AU7172 TV and since last week i cant listen to spotify through the TV app. It keeps skipping songs. I checked other users and i tried everything. Connection, HDMI cable, TV f...
  • Kingjoshua100
  • Casual Listener
  • 2037 Views
  • 4 replies
  • 1 likes
  • 2037 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify free account on Alexa to play a playlist on Amazon echo speaker

I am playing with a Spotify Free account and I have created some playlists. Am I able to play a playlist from Alexa on Amazon Echo Speaker? I tried but it failed to play the playlist. I am wondering if that is a Premium access feature?

  • Visitor
  • I am playing with a Spotify Free account and I have created some playlists. Am I able to play a playlist from Alexa on Amazon Echo Speaker? I tried but it failed to play the playlist. I am wondering...
  • AlejaR
  • Moderator
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Superuser Contribution alexa says here is spotify, then nothing

PlanFree/PremiumCountryuk Devicesamsung sound bar Q950TOperating Systemsoftwareversie 74pluginversie2.2.81 My Question or Issue when asked t play spotify - alexa says here is spotify, then nothingwhen asked to play daily mix - daily mix 2 from spotif...

  • Casual Listener
  • Plan Free/Premium Country uk   Device samsung sound bar Q950T Operating System softwareversie 74 pluginversie 2.2.81   My Question or Issue   when asked t play  spot...
  • MarcinM4
  • Casual Listener
  • 13738 Views
  • 32 replies
  • 2 likes
  • Samsung
  • 13738 Views
  • 32 replies
  • 2 likes

Solved!!Superuser Contribution can I reset the applications algorithm?

Hi! For some time my son is using my phone with spotify to listen to his favorite songs. Now I'm planning to create his own account and get my spotify back. How can I reset the memory/algorithm of the application to get my "taste" back or (worst case...

  • Casual Listener
  • Hi! For some time my son is using my phone with spotify to listen to his favorite songs. Now I'm planning to create his own account and get my spotify back. How can I reset the memory/algorithm of th...
  • out5fwork
  • Newbie
  • 22166 Views
  • 7 replies
  • 3 likes
  • 22166 Views
  • 7 replies
  • 3 likes

Superuser Contribution podcasts not playing on computer

Podcasts with adds are no longer playing on my computer. Not sure why. Tried turning off computer ad blocker, tried uninstalling and reinstalling spotify. No luck. Works fine on my phone.

  • Newbie
  • Podcasts with adds are no longer playing on my computer. Not sure why. Tried turning off computer ad blocker, tried uninstalling and reinstalling spotify. No luck. Works fine on my phone.
  • AlejaR
  • Moderator
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes