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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bluejuiceno1
  • Newbie
  • 8576 Views
  • 60 replies
  • 8 likes
  • Other
  • 8576 Views
  • 60 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19558 Views
  • 9 replies
  • 2 likes
  • Other
  • 19558 Views
  • 9 replies
  • 2 likes

Superuser Contribution I cant Download music, i have space, i am on primum.

I cant download music, i am primum, I have space available on my phone, But there is no download button anywhere/ where it is supposed to be. i started the primum trial base but everyone says i should still be able to download but it wont let me. Ple...

  • Visitor
  • I cant download music, i am primum, I have space available on my phone, But there is no download button anywhere/ where it is supposed to be. i started the primum trial base but everyone says i shoul...
  • Lyubka
  • Moderator
  • 171 Views
  • 1 replies
  • 1 likes
  • 171 Views
  • 1 replies
  • 1 likes

Superuser Contribution Bluetooth speaker unable to control volume when listening to podcasts

Plan: PremiumCountry: USADevice: iPhone 13 ProOperating System: iOS 16.2Spotify version: 8.7.94.551 I have a Bose SoundLink Flex speaker that I connect to my iPhone via Bluetooth to listen to podcasts at a speed of 1.5x (my normal setting). However, ...

  • Regular
  • Plan: Premium Country: USA Device: iPhone 13 Pro Operating System: iOS  16.2 Spotify version: 8.7.94.551   I have a Bose SoundLink Flex speaker that I connect to my iPhone via Bluetoo...
  • Lyubka
  • Moderator
  • 972 Views
  • 8 replies
  • 0 likes
  • Other
  • 972 Views
  • 8 replies
  • 0 likes

Superuser Contribution Optimizing a playlist adds already added songs.

I've got a playlist with about 2000 songs. The optimize playlist feature says it goes through about 950~ ish, instead of the entire list. This is bug one, or expected behaviour. I have no clue.The feature then recomends adding songs that are already ...

  • Newbie
  • I've got a playlist with about 2000 songs. The optimize playlist feature says it goes through about 950~ ish, instead of the entire list. This is bug one, or expected behaviour. I have no clue. Th...
  • Eni
  • Moderator
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

I can't play the song "I Really Want to Stay at Your House"

Whenever i try to play the song it tells me it can't be played until it will be available on the app for Mobile. Thing is that all of my friends can play it, even on a free account it works. It just doesn't on my account, doesn't work neither on PC n...

  • Casual Listener
  • Whenever i try to play the song it tells me it can't be played until it will be available on the app for Mobile. Thing is that all of my friends can play it, even on a free account it works. It just ...
  • kaworu_bloodpaw
  • Roadie
  • 936 Views
  • 7 replies
  • 0 likes
  • 936 Views
  • 7 replies
  • 0 likes

Normalize Volume is not working

PlanFreeCountryBrazilDevicePCOperating SystemWindows 11 My Question or IssueI'd like so much that the "Normalize volume" setting worked (Settings / Audio Quality / Normalize volume). It is very annoying to have to put volume up/down from music to mus...

  • Casual Listener
  • Plan Free Country Brazil Device PC Operating System Windows 11   My Question or Issue I'd like so much that the "Normalize volume" setting worked (Settings / Audio Quality / Normalize ...
  • kaworu_bloodpaw
  • Roadie
  • 763 Views
  • 1 replies
  • 0 likes
  • music
  • 763 Views
  • 1 replies
  • 0 likes

The album cover doesn't show up anymore when I try and share a song?

It was working and it stopped. It happens when I press the share option the picture disappears I've tried with a few songs and it still doesn't work

  • Visitor
  • It was working and it stopped. It happens when I press the share option the picture disappears 😞 I've tried with a few songs and it still doesn't work
  • kaworu_bloodpaw
  • Roadie
  • 1196 Views
  • 1 replies
  • 0 likes
  • 1196 Views
  • 1 replies
  • 0 likes

[Community][Developer] Overriding Accounts/ Retrieving Deleted Accounts

To cut a long story short this is what happened:My ex-boyfriend and I dated for 4 years before breaking up. He was in charge of all things joint/ family sharing like Spotify, Netflix, etc. He created the family account using his email and at the time...

  • Newbie
  • To cut a long story short this is what happened: My ex-boyfriend and I dated for 4 years before breaking up. He was in charge of all things joint/ family sharing like Spotify, Netflix, etc. He creat...
  • 194 Views
  • 0 replies
  • 0 likes
  • Developer
  • 194 Views
  • 0 replies
  • 0 likes

Why can't I download my playlists when I have premium?

I paid for premium like I do every month and there's a receipt for it but when I try to download my playlists I get a pop up that says I've discovered a premium feature and to get premium.

  • Visitor
  • I paid for premium like I do every month and there's a receipt for it but when I try to download my playlists I get a pop up that says I've discovered a premium feature and to get premium.
  • Bittencourt
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Partnership] Send Presale Codes Before The Sale Starts

Gracie Abrams had a Spotify Presale planned at 1/**bleep** codes were not emailed until 1.5 hours after the sale had started, and since it was concurrent with the American Express Presale, no Gracie Abrams fans were able to get tickets through the Sp...

  • Visitor
  • Gracie Abrams had a Spotify Presale planned at 1/**bleep** codes were not emailed until 1.5 hours after the sale had started, and since it was concurrent with the American Express Presale, no Gracie ...
  • Vasil
  • Moderator
  • 256 Views
  • 1 replies
  • 0 likes
  • null
    Partnership
  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution Group session stops playing for everyone when 1 of us gets a call/plays vid

When in a group session on a distance, so both from our own device, the music pauses for everyone when one of us gets a call or watches a video, even with video volume set to zero. Wich means you can't do much else on your phone while listening to Sp...

  • Casual Listener
  • When in a group session on a distance, so both from our own device, the music pauses for everyone when one of us gets a call or watches a video, even with video volume set to zero. Wich means you can...
  • Joan
  • Moderator
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify on fireTV stopped working, after 6 months of no problems.

cant log into my accont on spotify on fireTV with any available method -- qr code, regular u/p, spotify.com/pair or by selecting the TV from my phone. i have only one WIFI, its 250mpbs+, all other streaming apps on fireTV are working. i uninstalled a...

  • Newbie
  • cant log into my accont on spotify on fireTV with any available method -- qr code, regular u/p, spotify.com/pair or by selecting the TV from my phone. i have only one WIFI, its 250mpbs+, all other st...
  • Lyubka
  • Moderator
  • 256 Views
  • 3 replies
  • 0 likes
  • 256 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why does the feedback form appear out of nowhere on the website?

While filling out the Help Wizard for another issue, I was interrupted by a second modal requesting feedback for the website. I'm sure this is causing some accessibility issue(s); it's very annoying.Can this be replaced with a less intrusive notifica...

  • Regular
  • While filling out the Help Wizard for another issue, I was interrupted by a second modal requesting feedback for the website. I'm sure this is causing some accessibility issue(s); it's very annoying...
  • AlejaR
  • Moderator
  • 638 Views
  • 7 replies
  • 0 likes
  • 638 Views
  • 7 replies
  • 0 likes

The add collaborators option arent even showing up

Me an my friend want to make a playlist together but ive looked around everywhere and it doesnt show up at all

  • Visitor
  • Me an my friend want to make a playlist together but ive looked around everywhere and it doesnt show up at all
  • kaworu_bloodpaw
  • Roadie
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Songs repeat when switching to new devices

I notice there's a locked topic for this from 2015. It certainly has been a problem in the past but then it seemed to have been fixed. However, as I noted in the topic of the major issue that emerged late last year - where the queue was stopping & bl...

  • Music Fan
  • I notice there's a locked topic for this from 2015. It certainly has been a problem in the past but then it seemed to have been fixed. However, as I noted in the topic of the major issue that emerged...
  • kaworu_bloodpaw
  • Roadie
  • 199 Views
  • 2 replies
  • 0 likes
  • 199 Views
  • 2 replies
  • 0 likes

Some users dont see my new profile name and photo

Not all my friends see the changes in my profile name and photo. They keep seeing the old one and I’ve changed it 2 days ago

  • Casual Listener
  • Not all my friends see the changes in my profile name and photo. They keep seeing the old one and I’ve changed it 2 days ago
  • Martingr91
  • Casual Listener
  • 209 Views
  • 2 replies
  • 0 likes
  • 209 Views
  • 2 replies
  • 0 likes

Superuser Contribution refresh recommend button not working at all

I am on the web version of spotify since I have no access to the app, and there is a very annoying issue. Under the spotify playlist, the song recommendation have the refresh button which does not work at all, even refreshing the whole website doesn'...

  • Visitor
  • I am on the web version of spotify since I have no access to the app, and there is a very annoying issue. Under the spotify playlist, the song recommendation have the refresh button which does not wo...
  • Joan
  • Moderator
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Public Playlist Won't Share

There's three of us who all contribute to a shared playlist for work. This used to work just fine, but now myself and one other contributor have been prevented access. I get an error saying 'the playlist has been made private', but I've seen the sett...

  • Newbie
  • ...laylist has been made private', but I've seen the settings for the playlist and it is definitely public. The owner has shared links/invited us to be contributors, but it still won't allow us access. A...
  • Alex
  • Spotify Legend
  • 298 Views
  • 1 replies
  • 1 likes
  • 298 Views
  • 1 replies
  • 1 likes

Superuser Contribution la musique saute 10 fois par morceau , c'est insupportable

quelque soit le mode d'écoute , sans que le portable soit utilisé à d'autre tache( ce qui serait d'ailleurs normal...!) la musique saute jusqu'à 10 fois par morceau... à quoi sert le premium??

  • Visitor
  • quelque soit le mode d'écoute , sans que le portable soit utilisé à d'autre tache( ce qui serait d'ailleurs normal...!) la musique saute jusqu'à 10 fois par morceau... à quoi sert le premium??
  • Lyubka
  • Moderator
  • 245 Views
  • 1 replies
  • 1 likes
  • 245 Views
  • 1 replies
  • 1 likes