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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • seaturtle22
  • Newbie
  • 17012 Views
  • 104 replies
  • 11 likes
  • Other
  • 17012 Views
  • 104 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21324 Views
  • 9 replies
  • 2 likes
  • Other
  • 21324 Views
  • 9 replies
  • 2 likes

Superuser Contribution Merch seems to only available to buy from the US.

My daughter was interested in some Harry Styles Merch but we’re in the UK, is it possible to get it here without the massive postage costs?

  • Visitor
  • My daughter was interested in some Harry Styles Merch but we’re in the UK, is it possible to get it here without the massive postage costs?
  • MihailY
  • Moderator
  • 570 Views
  • 1 replies
  • 0 likes
  • 570 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't play songs from a certain artist

They aren't greyed out, no error message comes up, but they won't play on any of my devices. I have a family plan and other members of the family can play the artist but I cannot. Please help

  • Visitor
  • They aren't greyed out, no error message comes up, but they won't play on any of my devices. I have a family plan and other members of the family can play the artist but I cannot. Please help
  • Lyubka
  • Moderator
  • 748 Views
  • 1 replies
  • 1 likes
  • 748 Views
  • 1 replies
  • 1 likes

Superuser Contribution tengo problemas con el modo de pago

no funciona el debito automático, y no es problema de la tarjeta ya que he probado con diferentes tarjetas y me rechaza el pago de igual manera.

  • Visitor
  • no funciona el debito automático, y no es problema de la tarjeta ya que he probado con diferentes tarjetas y me rechaza el pago de igual manera.
  • MihailY
  • Moderator
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

How to delete a song from Spotify as an artist

When my band just started we immidiately put a shitty song on spotify wich we now regret, seeing as it now sits right in the middle of the actual good content we made. We all want it gone but can't figure out how to delete it. How do we delete it?Gre...

  • Casual Listener
  • When my band just started we immidiately put a shitty song on spotify wich we now regret, seeing as it now sits right in the middle of the actual good content we made. We all want it gone but can't f...
  • Nilstock
  • Visitor
  • 57622 Views
  • 9 replies
  • 2 likes
  • Account
  • 57622 Views
  • 9 replies
  • 2 likes

Superuser Contribution My search bar is not working properly. (ENGLISH)

My search bar has not been working properly since January, the same thing happens on all my devices. When I type the name of an artist in the search bar of any PlayList it does not give me the complete results, I have already checked the name of the ...

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  • Casual Listener
  • My search bar has not been working properly since January, the same thing happens on all my devices. When I type the name of an artist in the search bar of any PlayList it does not give me the comple...
  • AlejaR
  • Moderator
  • 276 Views
  • 1 replies
  • 0 likes
  • Other
  • 276 Views
  • 1 replies
  • 0 likes

Superuser Contribution 同じ名前で違うアーティストの曲が混ざってる

イギリスのアーティスト、sealの新譜として、日本人のsealという人の曲が表示されている。

  • Visitor
  • イギリスのアーティスト、sealの新譜として、日本人のsealという人の曲が表示されている。
  • AlejaR
  • Moderator
  • 784 Views
  • 1 replies
  • 0 likes
  • 784 Views
  • 1 replies
  • 0 likes

Can add to liked songs after app update

Only happens on mobile Spotify and happens both on iOS and android, the feature works fine on desktop windows

  • Visitor
  • Only happens on mobile Spotify and happens both on iOS and android, the feature works fine on desktop windows
  • BabyEcho0_YT
  • Roadie
  • 141 Views
  • 1 replies
  • 1 likes
  • 141 Views
  • 1 replies
  • 1 likes

Superuser Contribution spotify thinks i'm in the phillipines even though I am in the us

I am in the US and I want to get premium, but everytime I go to purchase the webpage gives me Phillipine plans and the entire webpage is in tagalong. I don't know what to do.

  • Visitor
  • I am in the US and I want to get premium, but everytime I go to purchase the webpage gives me Phillipine plans and the entire webpage is in tagalong. I don't know what to do.
  • Alex
  • Spotify Legend
  • 535 Views
  • 1 replies
  • 1 likes
  • 535 Views
  • 1 replies
  • 1 likes

Superuser Contribution Hallo, wesshalb kann man die Harry Potter Hörbücher nicht anhören?

"Spotify kann dies zurzeit nicht abspielen. Dieser Song ist auf deinem Gerät nicht verfügbar."Ist der Hinweis den ich dazu nur bekomm. Kann ich etwas Upgraden damit ich mit die Hörbücher anhören kann?

  • Visitor
  • "Spotify kann dies zurzeit nicht abspielen. Dieser Song ist auf deinem Gerät nicht verfügbar." Ist der Hinweis den ich dazu nur bekomm. Kann ich etwas Upgraden damit ich mit die Hörbücher anhöre...
  • Joan
  • Moderator
  • 2315 Views
  • 1 replies
  • 0 likes
  • 2315 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can see my bands music but the public can’t

I re-released music of mine on Spotify recently and it is now live. I had it favorited in my library when it was live in the past, and after it was taken down it was greyed out. Now that it’s live again, I made an artist profile. When I search this p...

  • Casual Listener
  • I re-released music of mine on Spotify recently and it is now live. I had it favorited in my library when it was live in the past, and after it was taken down it was greyed out. Now that it’s live ag...
  • Dian
  • Spotify Legend
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

Superuser Contribution PlayStation App not working properly for weeks

I’m being forced to sign in and pair on the PlayStation every time I boot up the system. They are on the same network. I’ve updated my system and the app on my phone and PlayStation.

  • Casual Listener
  • I’m being forced to sign in and pair on the PlayStation every time I boot up the system. They are on the same network. I’ve updated my system and the app on my phone and PlayStation.   
  • Eni
  • Moderator
  • 207 Views
  • 1 replies
  • 0 likes
  • PlayStation
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast Sponsorship Bug

PremiumCanada Device(Macbook Air, M1, 2020) My Question or IssueNavigating to a podcast, there will be an area underneath the about section, that says "sponsored by' with a row of the same gif. If you click on it, it'll take you to a page that says "...

  • Casual Listener
  • Premium Canada   Device (Macbook Air, M1, 2020)   My Question or Issue Navigating to a podcast, there will be an area underneath the about section, that says "sponsored by' with a ro...
  • Lyubka
  • Moderator
  • 908 Views
  • 9 replies
  • 1 likes
  • Other
  • 908 Views
  • 9 replies
  • 1 likes

Superuser Contribution Kan opgezochte muziek niet afspelen

Wanneer ik artiesten opzoek en de nummers wil laten afspelen lukt dat nietAlle muziek van op de homepage (daily mix , ....) spelen wel af

  • Visitor
  • Wanneer ik artiesten opzoek en de nummers wil laten afspelen lukt dat niet Alle muziek van op de homepage (daily mix , ....) spelen wel af
  • 1176757973
  • Visitor
  • 236 Views
  • 2 replies
  • 0 likes
  • 236 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify will not play audio through Ps4 application

When I start my Ps4, all audio works. There is sufficient wifi for both applications. However, when I try to play music on the Spotify application, the music shows its playing but no music comes from the Ps4. This is a new issue that I've troubleshot...

  • Visitor
  • When I start my Ps4, all audio works. There is sufficient wifi for both applications. However, when I try to play music on the Spotify application, the music shows its playing but no music comes from...
  • Jimesiamason
  • Casual Listener
  • 902 Views
  • 2 replies
  • 1 likes
  • 902 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution [Community] No signature box in personal settings for community profile

I wanted to set a signature that will be displayed under my posts. Unfortunately there is no "signature box“ to fill or edit under My Settings > Personal Profile > Personal Information as described in the help section. All boxes to fill/edit I have t...

  • Music Fan
  • I wanted to set a signature that will be displayed under my posts. Unfortunately there is no "signature box“ to fill or edit under My Settings > Personal Profile > Personal Information ...
  • milkmaidmafia
  • Music Fan
  • 315 Views
  • 2 replies
  • 0 likes
  • 315 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playing on Alexa/arch device keeps stopping and starting

This happened last year and was resolved (https://community.spotify.com/t5/Ongoing-Issues/Music-cuts-out-briefly-on-Echo-devices/idi-p/5350753). Same bug seems to be occurring now. Music will play, but will stop every minute or so for a second or two...

  • Casual Listener
  • This happened last year and was resolved (https://community.spotify.com/t5/Ongoing-Issues/Music-cuts-out-briefly-on-Echo-devices/idi-p/5350753). Same bug seems to be occurring now. Music will pla...
  • Lyubka
  • Moderator
  • 1533 Views
  • 3 replies
  • 0 likes
  • 1533 Views
  • 3 replies
  • 0 likes

Superuser Contribution When I sign in it is asking for a pairing code. What is that?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • MihailY
  • Moderator
  • 2712 Views
  • 1 replies
  • 0 likes
  • Sony
  • 2712 Views
  • 1 replies
  • 0 likes