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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • AnnaHeart
  • Newbie
  • 16313 Views
  • 103 replies
  • 11 likes
  • Other
  • 16313 Views
  • 103 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21102 Views
  • 9 replies
  • 2 likes
  • Other
  • 21102 Views
  • 9 replies
  • 2 likes

Superuser Contribution I turned off auto download, but it’s still downloading

PlanPremiumCountryUSDeviceiPhone 12Operating System18.3.1My Question or Issuewhen I turn off auto download for a podcast it’s still downloads those episodes. It even still downloads the episodes if I decide not to follow that podcast anymore. Help!

  • Newbie
  • Plan Premium Country US Device iPhone 12 Operating System 18.3.1 My Question or Issue when I turn off auto download for a podcast it’s still downloads those episodes. It even still downloads...
  • AlejaR
  • Moderator
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Amazon Household / Spotify Connect Issue: Echo Devices only on one Account

PlanPremium DuoCountryGermanyDevice(iPhone 14 Pro, iPhone 15 Pro Max, iPad 10th Gen., iPad mini 5, several Echo Devices)Operating System(iOS 17.4.1, iPadOS 17.4.1) My Question or IssueHello Spotify-Community,I'm reaching out with the following concer...

  • Casual Listener
  • Plan Premium Duo Country Germany Device (iPhone 14 Pro, iPhone 15 Pro Max, iPad 10th Gen., iPad mini 5, several Echo Devices) Operating System (iOS 17.4.1, iPadOS 17.4.1)   My Question ...
  • 1117800614
  • Casual Listener
  • 2401 Views
  • 4 replies
  • 0 likes
  • Connect
  • 2401 Views
  • 4 replies
  • 0 likes

Superuser Contribution Why can't I see some podcasts

I like to listen and watch a new podcast called "Seasonal Sisters" but I cannot access there most recent one on my account even though it has been published. I allow explicit content so it can't be that. do you know why I am having this issue?

  • Visitor
  • I like to listen and watch a new podcast called "Seasonal Sisters" but I cannot access there most recent one on my account even though it has been published. I allow explicit content so it can't be t...
  • udrek
  • Visitor
  • 272 Views
  • 2 replies
  • 1 likes
  • 272 Views
  • 2 replies
  • 1 likes

Superuser Contribution When I clicked on an artist merch it sends me an error, website not reach

Idk if I can’t reach the artist merch because she lives in Europe and I live in America, but it sends me to a page that said 404’s and heartbreaks. I would like to know if there could be anything to fix it. also btw her name is Delilah Bon

  • Visitor
  • Idk if I can’t reach the artist merch because she lives in Europe and I live in America, but it sends me to a page that said 404’s and heartbreaks. I would like to know if there could be anything to ...
  • Talamahula
  • Newbie
  • 393 Views
  • 2 replies
  • 0 likes
  • 393 Views
  • 2 replies
  • 0 likes

Superuser Contribution Remove auto dimming on Roku app or make it a setting

I have a TV out on my covered deck I use for Spotify, and since the last app update on my Roku TV Spotify starts to auto dim the screen. This really sucks outdoors in the direct light. Also the facts that the lyrics are auto dimmed too is kinda weird...

  • Casual Listener
  • I have a TV out on my covered deck I use for Spotify, and since the last app update on my Roku TV Spotify starts to auto dim the screen. This really sucks outdoors in the direct light. Also the facts...
  • Hannah___
  • Visitor
  • 1694 Views
  • 6 replies
  • 0 likes
  • 1694 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Option to disable video podcasts

PlanPremiumCountryGermanyDeviceAndroid SmartphonesOperating SystemAndroid 13 My Question or Issue We are using Spotify Family for our kids. They are in an age where they are too old for spotify kids (which is too much restricted) and too young for a ...

  • Visitor
  • Plan Premium Country Germany Device Android Smartphones Operating System Android 13   My Question or Issue   We are using Spotify Family for our kids. They are in an age where th...
  • ArchyInf
  • Casual Listener
  • 7249 Views
  • 27 replies
  • 62 likes
  • music
  • 7249 Views
  • 27 replies
  • 62 likes

Solved!! Paying for Premium but still getting adverts?

I keep trying to listen to podcasts and often will get adverts before streaming a podcast. I pay for a premium account and this is completely unacceptable. I'd understand if they were embedded ones by the speaker however ones from Spotify itself is n...

  • Visitor
  • I keep trying to listen to podcasts and often will get adverts before streaming a podcast. I pay for a premium account and this is completely unacceptable. I'd understand if they were embedded ones b...
  • Spud4
  • Visitor
  • 1026 Views
  • 2 replies
  • 0 likes
  • 1026 Views
  • 2 replies
  • 0 likes

Spotify removing my acquired streams

Hi, I was wondering if anyone knew how to resolve this issue with Spotify. Im a new artist. I posted a new 7 song EP about 3 days ago. My stats were around 2900+ for all time streams on my release. I went to check my Spotify for artist app, as I had ...

  • Visitor
  • Hi,  I was wondering if anyone knew how to resolve this issue with Spotify. Im a new artist. I posted a new 7 song EP about 3 days ago. My stats were around 2900+ for all time streams on my rel...
  • Lukahills
  • Casual Listener
  • 3029 Views
  • 3 replies
  • 0 likes
  • Social & Random
  • 3029 Views
  • 3 replies
  • 0 likes

Superuser Contribution adding podcast by url ... why can't spotify answer this question?

Users have asked many times how to add a podcast by url. The only non-answer was this: https://community.spotify.com/t5/Closed-Ideas/Podcasts-Searching-for-particular-Podcast/idi-p/1531993All other answers to this question simply point to this non-an...

  • Casual Listener
  •     Users have asked many times how to add a podcast by url.  The only non-answer was this: https://community.spotify.com/t5/Closed-Ideas/Podcasts-Searching-for-particular-Podca...
  • safetypinner
  • Regular
  • 35466 Views
  • 24 replies
  • 135 likes
  • Podcasts
  • 35466 Views
  • 24 replies
  • 135 likes

Spotify for Xbox one sounds very choppy, slowed down, and impossible to use while playing a game

When I'm on the app itself on Xbox one, sound is good, can hear the music, and everything. When I start playing a game w the music in the back, it's super choppy, laggy, and not like the song at all. Wondering if there's a way to fix this so I can li...

  • Casual Listener
  • When I'm on the app itself on Xbox one, sound is good, can hear the music, and everything. When I start playing a game w the music in the back, it's super choppy, laggy, and not like the song at all....
  • Luis2306
  • Visitor
  • 5432 Views
  • 7 replies
  • 2 likes
  • 5432 Views
  • 7 replies
  • 2 likes

Superuser Contribution Move recently added to playlists back to the top

When I used to add new songs, my recently-added-to playlists would automatically be at the top of the playlist list that pops up. I usually add new songs to my liked songs so that playlist was at the top. Recently it stopped doing that and I have to ...

  • Visitor
  • When I used to add new songs, my recently-added-to playlists would automatically be at the top of the playlist list that pops up. I usually add new songs to my liked songs so that playlist was at the...
  • Lillebrorbjornivar
  • Visitor
  • 423 Views
  • 2 replies
  • 0 likes
  • 423 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify won't turn on Smart shuffle

Every time I try to turn on smart shuffle, it will turn on for maybe 2 seconds, and then tell me that I " must be online " for smart shuffle to work. But I am online

  • Visitor
  • Every time I try to turn on smart shuffle, it will turn on for maybe 2 seconds, and then tell me that I " must be online " for smart shuffle to work. But I am online
  • OscarDC
  • Moderator
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Superuser Contribution repeating the same ads over and over driving me crazy

i get ads every 10 minutes because i dont have a subscription.. i get the same kevin hart chase bank ads every time. in an 8 hour day i hear it about 50 times a day.. i believe in business there is a point of diminishing return. why does the same ad ...

  • Newbie
  • i get ads every 10 minutes because i dont have a subscription.. i get the same kevin hart chase bank ads every time. in an 8 hour day i hear it about 50 times a day.. i believe in business there is ...
  • プロフィールを編集
  • Visitor
  • 7802 Views
  • 24 replies
  • 13 likes
  • 7802 Views
  • 24 replies
  • 13 likes

Superuser Contribution Summer Internship Questions

Hiiii, I've applied for a summer internship but made a typo and provided the wrong information at first. I couldn't find a way to withdraw it, so I submitted the application again. Does it matter? Is there any way I can withdraw my first application?...

  • Visitor
  • Hiiii, I've applied for a summer internship but made a typo and provided the wrong information at first. I couldn't find a way to withdraw it, so I submitted the application again. Does it matter? Is...
  • Ivelina
  • Moderator
  • 139 Views
  • 1 replies
  • 0 likes
  • Other
  • 139 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hide button is missing in web player

In my Discover Weekly and Release Radar playlists, the Hide button/option has disappeared. It does not show up 1) next to a currently playing song in the bottom left, 2) when hovering over a song in the playlist, nor 3) after clicking the three-dot m...

  • Gig Goer
  • In my Discover Weekly and Release Radar playlists, the Hide button/option has disappeared. It does not show up 1) next to a currently playing song in the bottom left, 2) when hovering over a song in ...
  • KryWee
  • Newbie
  • 1428 Views
  • 6 replies
  • 3 likes
  • 1428 Views
  • 6 replies
  • 3 likes

Superuser Contribution How to see which artists are blocked?

It seems after a UI redesign, the library pages to see which artists are blocked was removed? So basically, how can I see a list of the artists that are blocked now?I have seen other support requests explaining why the blocked artists page feature wa...

  • Casual Listener
  • It seems after a UI redesign, the library pages to see which artists are blocked was removed? So basically, how can I see a list of the artists that are blocked now? I have seen other support requ...
  • Bellinger9
  • Music Fan
  • 2118 Views
  • 3 replies
  • 4 likes
  • 2118 Views
  • 3 replies
  • 4 likes

Superuser Contribution Clicking on the equalizer for spotify just brings me to my dolby atmos

I use spotify on both my laptop and tablet, but my laptop only seems to have the built in equalizer option. My phone just sends me to my dolby atmos settings which do not have an equalizer of sorts and do not help at all for what I'm trying to do: ad...

  • Casual Listener
  • I use spotify on both my laptop and tablet, but my laptop only seems to have the built in equalizer option. My phone just sends me to my dolby atmos settings which do not have an equalizer of sorts a...
  • Eni
  • Moderator
  • 822 Views
  • 7 replies
  • 2 likes
  • 822 Views
  • 7 replies
  • 2 likes

Superuser Contribution Why isn’t my extended streaming history data ready yet?

Can I re-request my extended streaming history? It’s been over 30 days and I haven’t received an email saying my data is ready. I requested the data on the 14th March.

  • Visitor
  • Can I re-request my extended streaming history? It’s been over 30 days and I haven’t received an email saying my data is ready. I requested the data on the 14th March.
  • NicolasAsafe
  • Newbie
  • 2141 Views
  • 2 replies
  • 1 likes
  • 2141 Views
  • 2 replies
  • 1 likes