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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bluejuiceno1
  • Newbie
  • 8355 Views
  • 58 replies
  • 8 likes
  • Other
  • 8355 Views
  • 58 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19496 Views
  • 9 replies
  • 2 likes
  • Other
  • 19496 Views
  • 9 replies
  • 2 likes

Superuser Contribution someone deleted songs from my playlist, can u pls tell me the user?

https://open.spotify.com/playlist/5YbHhzaJi2X1zYgAXdRLve?si=d7d2cd2581cb43bf I made a playlist with my two friends and then all the songs we added disappeared. I asked a friend of mine for help and she told me that someone deleted the songs. Can you ...

  • Visitor
  • https://open.spotify.com/playlist/5YbHhzaJi2X1zYgAXdRLve?si=d7d2cd2581cb43bf I made a playlist with my two friends and then all the songs we added disappeared. I asked a friend of mine for help and...
  • Yordan
  • Moderator
  • 1299 Views
  • 1 replies
  • 0 likes
  • 1299 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on my tv stopped working

Before was ok, on phone working well but on tv screen when im trying to open app i see only background and sign spotify and i cannot doing nothing

  • Visitor
  • Before was ok, on phone working well but on tv screen when im trying to open app i see only background and sign spotify and i cannot doing nothing
  • Alex
  • Spotify Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution Quero trocar nome de usuário [moderator - snip]

No meu nome de usuário aparecem números e letras aleatórios, já no Spotify de meus filhos aparece o nome deles certinho. Não consigo editar este dado no aplicativo nem no computador. Desde já obrigada pela ajuda.

  • Visitor
  • No meu nome de usuário aparecem números e letras aleatórios, já no Spotify de meus filhos aparece o nome deles certinho. Não consigo editar este dado no aplicativo nem no computador. Desde já obrigad...
  • Kiril
  • Moderator
  • 157 Views
  • 1 replies
  • 0 likes
  • Other
  • 157 Views
  • 1 replies
  • 0 likes

Superuser Contribution New playlists are public even though I turned off that option

This isnt a question its a bug report but i cant find out how to report bugs cause your website is like a maze

  • Newbie
  • This isnt a question its a bug report but i cant find out how to report bugs cause your website is like a maze
  • Kiril
  • Moderator
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Artist Page Access

My music has been released on Spotify via distrokid for the first time but I cannot access my artist page. I can only access it by searching the album name. Has this happened to you? This is so frustrating! Please help.

  • Newbie
  • My music has been released on Spotify via distrokid for the first time but I cannot access my artist page. I can only access it by searching the album name. Has this happened to you?  This is so...
  • MattSuda
  • Spotify Star
  • 449 Views
  • 1 replies
  • 0 likes
  • Music Discussion
  • 449 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Does Not Work on Samsung Galaxy Active 2 Watch

PlanPremiumCountryUSADeviceSamsung Galaxy Active 2 WatchOperating SystemTizen My Question or IssueI recently bought a Samsung Galaxy Active 2 Watch. I installed Spotify on it from the Samsung store. Since I already had it installed on my old Samsung ...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy Active 2 Watch Operating System Tizen   My Question or Issue I recently bought a Samsung Galaxy Active 2 Watch.  I installed Spotify...
  • m8pbrnwubeii76o36fly
  • Visitor
  • 58010 Views
  • 14 replies
  • 7 likes
  • music
    Other
    Samsung
  • 58010 Views
  • 14 replies
  • 7 likes

como migrar informacion de una cuenta gratis a otra de prepag??

tengo 2 cuentas, y una es premium quiero unificar mis cuentas, pero de una lo di de alta con una cuenta de face y ya no tengo ese face para ingresar

  • Visitor
  • tengo 2 cuentas, y una es premium quiero unificar mis cuentas, pero de una lo di de alta con una cuenta de face y ya no tengo ese face para ingresar
  • 234 Views
  • 0 replies
  • 0 likes
  • 234 Views
  • 0 replies
  • 0 likes

No Sound on Samsung Smart TV Soundbar

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S21+ / Samsung Smart TV UE49M6300 / Samsung Soundbar JW-H250 My Question or IssueSpotify deactivates all the sound for my Smart TV (including UI sounds, such as bringing up the Smart TV home menu) ...

  • Visitor
  • Plan Premium Country United Kingdom Device Samsung Galaxy S21+ / Samsung Smart TV UE49M6300 / Samsung Soundbar JW-H250   My Question or Issue Spotify deactivates all the sound for my Sma...
  • 1238 Views
  • 0 replies
  • 0 likes
  • Connect
    music
    Other
    Samsung
  • 1238 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Connect not available for Samsung R6 anymore

Hello,today I just made some changes in our Wifi setup because we changed our provider. Due to that our provider gives a bad Technicolor Modem/Router I set up our FritzBox as the Router. Means that the Technicolor is used as the Modem and the Fritbox...

  • Newbie
  • Hello, today I just made some changes in our Wifi setup because we changed our provider. Due to that our provider gives a bad Technicolor Modem/Router I set up our FritzBox as the Router. Means that...
  • JimmyMas
  • Casual Listener
  • 899 Views
  • 4 replies
  • 0 likes
  • Connect
    Samsung
  • 899 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotifyの幼児が喋る広告がとても不快です。その広告を停止してほしいです。

広告を流すならできるだけ音楽に関連するものを流してください

  • Visitor
  • 広告を流すならできるだけ音楽に関連するものを流してください
  • Kiril
  • Moderator
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I can't seem to pay using any method available. Error message showing

I can't seem to pay for my premium duo using either credit cards or mobile financial services or mobile recharge. No method works. A message shows that the carrier is having a bad day. This problem wasn't there before

  • Casual Listener
  • I can't seem to pay for my premium duo using either credit cards or mobile financial services or mobile recharge. No method works. A message shows that the carrier is having a bad day. This problem w...
  • Yordan
  • Moderator
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution I change to premium but didn't give me the 3 free months that says

I change my plan to premium because a promo that said that for 3 months it will be free.. but now it says that my free premium plan will end in one month

  • Casual Listener
  • I change my plan to premium because a promo that said that for 3 months it will be free.. but now it says that my free premium plan will end in one month
  • Jeremy
  • Spotify Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Songs keep pausing and won’t play unless I restart the app.

As I’m listening to music in my phone the music has been pausing and there is no explanation to why. I’m not on my phone and it’s just supposed to be playing, and no incoming call. I try to press play but the only way I can get it to play is either r...

  • Visitor
  • As I’m listening to music in my phone the music has been pausing and there is no explanation to why. I’m not on my phone and it’s just supposed to be playing, and no incoming call. I try to press pla...
  • Alex
  • Spotify Legend
  • 2208 Views
  • 1 replies
  • 1 likes
  • 2208 Views
  • 1 replies
  • 1 likes

Superuser Contribution Conflit entre un compte spotify et l'utilisation simultanée de sonos.

Lorsque j'utilise mon cpte Spotify et qu'une autre personne utilise sonos, l'une des 2 musique se coupe. Nous avons un cpte premium

  • Visitor
  • Lorsque j'utilise mon cpte Spotify et qu'une autre personne utilise sonos, l'une des 2 musique se coupe. Nous avons un cpte premium
  • Kiril
  • Moderator
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution Conflit entre un compte spotify et l'utilisation simultanée de sonos.

Lorsque j'utilise mon cpte Spotify et qu'une autre personne utilise sonos, l'une des 2 musique se coupe. Nous avons un cpte premium

  • Visitor
  • Lorsque j'utilise mon cpte Spotify et qu'une autre personne utilise sonos, l'une des 2 musique se coupe. Nous avons un cpte premium
  • Alex
  • Spotify Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes