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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bluejuiceno1
  • Newbie
  • 8457 Views
  • 60 replies
  • 8 likes
  • Other
  • 8457 Views
  • 60 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19525 Views
  • 9 replies
  • 2 likes
  • Other
  • 19525 Views
  • 9 replies
  • 2 likes

Superuser Contribution My song was botted despite it being removed off platforms for 3+ years

I was casually just chilling looking at my artists pages, when I noticed one got a massive spike going from like 41 to 68 followers, which I found odd because none of my songs match that trajectory with most getting about a stream a day. So, I decide...

  • Newbie
  • I was casually just chilling looking at my artists pages, when I noticed one got a massive spike going from like 41 to 68 followers, which I found odd because none of my songs match that trajectory w...
  • Novy
  • Moderator
  • 132 Views
  • 1 replies
  • 1 likes
  • music
  • 132 Views
  • 1 replies
  • 1 likes

Superuser Contribution Song not available

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAeye Kuttii Munnal song from Indhu movie and composed by Deva is not available on Spotify kin...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Aeye Ku...
  • Joan
  • Moderator
  • 145 Views
  • 1 replies
  • 0 likes
  • music
  • 145 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2023 Spotify Wrapped PH Event at SM Mall Of Asia

Hi! We were at the Spotify Wrapped 2023 event at SM MOA Philippines on 12/10/2023, where our picture was taken, and I’ve been wondering where we can find those photos and if it’s possible to get a copy. I’ve tried reaching out through several channel...

  • Casual Listener
  • Hi! We were at the Spotify Wrapped 2023 event at SM MOA Philippines on 12/10/2023, where our picture was taken, and I’ve been wondering where we can find those photos and if it’s possible to get a co...
  • OurPodfather
  • Spotify
  • 337 Views
  • 3 replies
  • 0 likes
  • 337 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music disappearing from Artist profile

My Question or Issue I already reported it through Spotify's reporting system but i got an automated mail saying i should look here so I figured I'd make a post about it too. All of the music (except for one song) has disappeared from an Artist's pro...

Screenshot 2021-10-03 at 05.48.22.png Screenshot 2021-10-03 at 05.48.54.png
  • Newbie
  • My Question or Issue   I already reported it through Spotify's reporting system but i got an automated mail saying i should look here so I figured I'd make a post about it too.    ...
  • Laur-L
  • Newbie
  • 4220 Views
  • 9 replies
  • 0 likes
  • Other
  • 4220 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Can not click the back button on the top left nor the profile button on the right

PlanPremiumCountrySpain Operating SystemWindows 11 My Question or IssueI can not click the back button on the top left because the 3 dots are overlapping. The same happens with the orfile button. I can not click it because the minimize button is over...

  • Newbie
  • Plan Premium Country Spain   Operating System Windows 11   My Question or Issue I can not click the back button on the top left because the 3 dots are overlapping. The same ha...
  • ryanjlee7
  • Casual Listener
  • 459 Views
  • 2 replies
  • 0 likes
  • 459 Views
  • 2 replies
  • 0 likes

Spotify says I have exceeded device limit when I only have 2 devices

After I accidentally reset my phone, I got my data back and installed Spotify, I tried downloading songs but then it said that I had exceeded my device limit and had to remove some devices. The problem is, I only have 2 devices, my PC and my phone. I...

  • Newbie
  • After I accidentally reset my phone, I got my data back and installed Spotify, I tried downloading songs but then it said that I had exceeded my device limit and had to remove some devices. The probl...
  • Maxim
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Google home not recognising premium account

I have Spotify premium. Google home has that as default link in the music tab. I can cast from within Spotify to the mini speaker fine. But when I use voice and ask for a song it just tells me choosing songs only available to premium subscribers. I h...

  • Casual Listener
  • I have Spotify premium.  Google home has that as default link in the music tab. I can cast from within Spotify to the mini speaker fine. But when I use voice and ask for a song it just tells me ...
  • Not applicable
  • 1537 Views
  • 4 replies
  • 0 likes
  • Other
  • 1537 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can listen to music but podcasts wont play

HiI've been listening to podcasts for ages, I can play music, but then when I go to play a podcast I can open the podcasts but they won't play when I click on playAny ideas??

  • Visitor
  • Hi I've been listening to podcasts for ages, I can play music, but then when I go to play a podcast I can open the podcasts but they won't play when I click on play Any ideas??  
  • H3I2T
  • Casual Listener
  • 3577 Views
  • 2 replies
  • 3 likes
  • 3577 Views
  • 2 replies
  • 3 likes

Superuser Contribution How do I find out if my debt card was used by someone account?

My brother-in-law's debit card was stolen by [removed sensitive/personal info] in which you paid her Spotify bill with I just needed to be verified his name is [removed sensitive/personal info] . The transaction was not okayed at All by him we are as...

  • Visitor
  • My brother-in-law's debit card was stolen by [removed sensitive/personal info] in which you paid her Spotify bill with I just needed to be verified his name is [removed sensitive/personal info] . The...
  • OscarDC
  • Moderator
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Solved!! Spotify only finding 1 Alexa device

I have 3 echo dots and one echo show, but Spotify only sees one device, both on the web player and the iphone app. My living room echo dot doesn't show up, but I can tell Alexa to play and it starts playing in the living room where I want it. However...

  • Casual Listener
  • I have 3 echo dots and one echo show, but Spotify only sees one device, both on the web player and the iphone app.  My living room echo dot doesn't show up, but I can tell Alexa to play and it s...
  • Not applicable
  • 3243 Views
  • 3 replies
  • 0 likes
  • App & Features
  • 3243 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify on LG TV only plays through mobile hotspot

Had this issue since installing TV a month ago. I’ve already talked to support that referred me back to LG, who refer me back to Spotify etc. Brand new LG TV (webOS) 2023 model. I can open, search, see my playlists on Spotify - basically everything e...

  • Newbie
  • Had this issue since installing TV a month ago. I’ve already talked to support that referred me back to LG, who refer me back to Spotify etc.    Brand new LG TV (webOS) 2023 model. I can ...
  • Ivelina
  • Moderator
  • 195 Views
  • 1 replies
  • 0 likes
  • TV
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to see which artists are blocked?

It seems after a UI redesign, the library pages to see which artists are blocked was removed? So basically, how can I see a list of the artists that are blocked now?I have seen other support requests explaining why the blocked artists page feature wa...

  • Casual Listener
  • It seems after a UI redesign, the library pages to see which artists are blocked was removed? So basically, how can I see a list of the artists that are blocked now? I have seen other support requ...
  • Joan
  • Moderator
  • 401 Views
  • 1 replies
  • 1 likes
  • 401 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution I paid for podcaster feature but content remains locked

PlanPremiumCountryCzech RepublicDevice(iPhone 13, Macbook Pro)Operating SystemN/A My Question or IssueI decided to unlock premium content from my fav podcaster (Vojta Zizka investicni podcast). I clicked on the "locker" image, got redirected to "podc...

  • Newbie
  • Plan Premium Country Czech Republic Device (iPhone 13, Macbook Pro) Operating System N/A   My Question or Issue I decided to unlock premium content from my fav podcaster (Vojta Zizka i...
  • Jemima12
  • Visitor
  • 422 Views
  • 3 replies
  • 0 likes
  • Chromecast
    Other
  • 422 Views
  • 3 replies
  • 0 likes

DJ livi

Buen día soy una de las personas que aún no se le implementa la opción "DJ livi" un asesor me dijo que pusiera mí sugerencia aquí para que se me active más rápido, agradecería que fuera lo más pronto ya que soy la única que aún no tiene la función de...

  • Visitor
  • Buen día soy una de las personas que aún no se le implementa la opción "DJ livi" un asesor me dijo que pusiera mí sugerencia aquí para que se me active más rápido, agradecería que fuera lo más pronto...
  • OscarDC
  • Moderator
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Petition for Supremium/HiFi audio tier!

Hey Spotify! I've been very closely following the rumors around Spotify HiFi/Supremium for a few months now, and it seems like the plans to launch Supremium have been cancelled due to "low demand" from a survey that was supposedly done recently. But ...

  • Visitor
  • Hey Spotify! I've been very closely following the rumors around Spotify HiFi/Supremium for a few months now, and it seems like the plans to launch Supremium have been cancelled due to "low demand" fr...
  • mostlife
  • Newbie
  • 6803 Views
  • 36 replies
  • 105 likes
  • music
    Other
  • 6803 Views
  • 36 replies
  • 105 likes

Superuser Contribution Not able to play songs even after trying clean reset

I have logged into account with email and I was just entering mobile number to check after logging out. But when I logged in again after mobile number I was not able to play any songs.

  • Visitor
  • I have logged into account with email and I was just entering mobile number to check after logging out. But when I logged in again after mobile number I was not able to play any songs.
  • OscarDC
  • Moderator
  • 131 Views
  • 1 replies
  • 1 likes
  • 131 Views
  • 1 replies
  • 1 likes