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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Lone2
  • Newbie
  • 7193 Views
  • 49 replies
  • 6 likes
  • Other
  • 7193 Views
  • 49 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19146 Views
  • 9 replies
  • 2 likes
  • Other
  • 19146 Views
  • 9 replies
  • 2 likes

Superuser Contribution Recently Played inaccurate and inaccessible

PlanPremiumDeviceDesktop, mobileOperating SystemWindows 10, iOS 12.5.1Version1.1.58.820.g2ae50076-a & 8.6.24.1302 My Question or IssueFor a while now my Recently Played has been wholly inaccurate - it doesn't synch across devices, songs or albums tha...

  • Visitor
  • Plan Premium Device Desktop, mobile Operating System Windows 10, iOS 12.5.1 Version 1.1.58.820.g2ae50076-a & 8.6.24.1302   My Question or Issue For a while now my Recently Played h...
  • CarlosE
  • Moderator
  • 1094 Views
  • 10 replies
  • 1 likes
  • music
    Other
  • 1094 Views
  • 10 replies
  • 1 likes

artist profile header image size

I'm trying to set up our artist page prior to release, and according to here it should be of this min. size: 2660x1140. However, when i use exactly that size, the top half gets cut off. What would be the best size to use?

  • Regular
  • I'm trying to set up our artist page prior to release, and according to here it should be of this min. size: 2660x1140. However, when i use exactly that size, the top half gets cut off. What wou...
  • ramachandra84
  • Visitor
  • 3975 Views
  • 2 replies
  • 3 likes
  • Other
  • 3975 Views
  • 2 replies
  • 3 likes

Lyrics problem

Family PlanPremiumMéxico DeviceiPhone Xs,Operating SystemiOS 14.6Spotify Version: 8.6.28.690 Hi, my account don't have the lyrics option and I'm pretty upset, because I am paying for it and it's FAIR to give us what you are selling, I've been reading...

  • Visitor
  • Family Plan Premium México   Device iPhone Xs, Operating System iOS 14.6 Spotify Version: 8.6.28.690   Hi, my account don't have the lyrics option and I'm pretty upset, because I ...
  • Maxim
  • Spotify Star
  • 762 Views
  • 1 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 762 Views
  • 1 replies
  • 2 likes

spotify syncs mobile to web , doesnt web to mobile

when i listen to a playlist on spotify mobile it continues on to web (this means I cannot continue where I left off from web) however when i listen to one on web it is perfectly fine on mobile and I can continue where I left off from mobile how do i ...

  • Casual Listener
  • when i listen to a playlist on spotify mobile it continues on to web (this means I cannot continue where I left off from web)   however when i listen to one on web it is perfectly fine on mobi...
  • Billy-J
  • Spotify Star
  • 651 Views
  • 3 replies
  • 0 likes
  • BB10
    Boxee
    Connect
    Denon
    Ford SYNC
    Logitech
    Marantz
    music
    Onkyo
    Other
    Philips
    PlayStation
    ps3
    Samsung
    Sony
    Symbian
    TV
    WD
    WP 8
    WRT
  • 651 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify for Artists stream count went to zero

Plan - PremiumCountry - US Device(iPhone 12, Macbook Pro late 2016)Operating System(macOS) My Question or Issue I released some music on May 21 and the live stats on the Spotify for Artists native app and webapp were updating for 1 day. Then on May 2...

  • Newbie
  • Plan - Premium Country - US   Device (iPhone 12, Macbook Pro late 2016) Operating System (macOS)   My Question or Issue   I released some music on May 21 and the live st...
  • Jeremy
  • Spotify Legend
  • 4113 Views
  • 2 replies
  • 1 likes
  • music
    Other
  • 4113 Views
  • 2 replies
  • 1 likes

APPLE MUSIC PAY MORE THAN SPOTIFY

My music has been on Spotify for at least a decade. Although, the exposure is nice, the payout is unacceptable considering the number of sponsors and subscribers (especially possible premium subscribers) your company has. Also, considering the profit...

  • Visitor
  • My music has been on Spotify for at least a decade.  Although, the exposure is nice, the payout is unacceptable considering the number of sponsors and subscribers (especially possible premium su...
  • 277 Views
  • 0 replies
  • 4 likes
  • 277 Views
  • 0 replies
  • 4 likes

Superuser Contribution Spotify on Apple Watch

PlanPremiumCountryNew ZealandDeviceI phone se and Apple Watch 6Operating System My Question or IssueI don’t have the option for downloading music or streaming directly from my Apple Watch. Am I missing something? I thought this feature was available.

  • Visitor
  • Plan Premium Country New Zealand Device I phone se and Apple Watch 6 Operating System     My Question or Issue I don’t have the option for downloading music or streaming directly ...
  • Moogie
  • Casual Listener
  • 637 Views
  • 2 replies
  • 2 likes
  • music
    Other
  • 637 Views
  • 2 replies
  • 2 likes

Superuser Contribution Play count not updating

Accordin to spotify insights i have a song at 998 plays and have for 3 months now. I played it myself more than two times easily since and it will not update as being over 1000

  • Newbie
  • Accordin to spotify insights i have a song at 998 plays and have for 3 months now. I played it myself more than two times easily since and it will not update as being over 1000
  • CarlosE
  • Moderator
  • 799 Views
  • 3 replies
  • 0 likes
  • Other
  • 799 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution If someone listens to my music in another app than Spotify, do I get streams?

Hey, there! I'm an artist If someone listens to my music in another app than Spotify, do I get streams? I mean, some apps use Spotify API to allow their users to listen music extracts, so do I get streams from these "outside listeners"?

  • Casual Listener
  • Hey, there! I'm an artist   If someone listens to my music in another app than Spotify, do I get streams? I mean, some apps use Spotify API to allow their users to listen music extracts, so do...
  • Mario
  • Spotify Legend
  • 787 Views
  • 1 replies
  • 0 likes
  • BB10
  • 787 Views
  • 1 replies
  • 0 likes

Superuser Contribution Syncing Local Files

PlanPremiumCountryUnited StatesDevice(Surface Pro 6, iPhone 12)Operating System(iOS 14, Windows 10) My Question or IssueMy local files will just not sync. I've been digging through these forums for hours trying to figure out why it's not working and ...

  • Visitor
  • ...aptop and have added the files to a downloaded playlist and even changed my wifi connection (yes both devices are on the same wifi network) from public to private and they still just will not sync. On my p...
  • Mihail
  • Spotify Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • Connect
  • 315 Views
  • 1 replies
  • 0 likes

Apple Watch offline support

Been waiting patiently for a few years for this but after seeing not only the lack of response but complete disregard by Spotify for what customers want, have decided to cancel my Spotify subscription and move over to Apple Music. keep this up Spotif...

  • Visitor
  • Been waiting patiently for a few years for this but after seeing not only the lack of response but complete disregard by Spotify for what customers want, have decided to cancel my Spotify subscriptio...
  • MattSuda
  • Spotify Star
  • 602 Views
  • 2 replies
  • 3 likes
  • Other
  • 602 Views
  • 2 replies
  • 3 likes

Solved!! Spotify for Apple Watch now that WatchOS5 is released

Hello! Is the Spotify app for Apple Watch going to be available now that Apple released WatchOS5? I am really looking forward to the app since I will finally be able to listen to Spotify without my phone.

  • Visitor
  • Hello!   Is the Spotify app for Apple Watch going to be available now that Apple released WatchOS5?  I am really looking forward to the app since I will finally be able to listen to Spot...
  • MattSuda
  • Spotify Star
  • 1096 Views
  • 4 replies
  • 12 likes
  • Other
  • 1096 Views
  • 4 replies
  • 12 likes

Superuser Contribution Spotify Connect and Yamaha AVR

Plan PremiumCountry - USA DeviceiPhone X 14.5 My Question or IssueMy nephew must have logged into his spotify account via my Yamaha AVR. He does not have the password to the Yamaha app, he must have added the speakers to his spotify account. The issu...

  • Music Fan
  • Plan Premium Country - USA   Device iPhone X 14.5   My Question or Issue My nephew must have logged into his spotify account via my Yamaha AVR.  He does not have the passwo...
  • Eni
  • Moderator
  • 317 Views
  • 1 replies
  • 0 likes
  • Other
  • 317 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connect is garbage recently

I use Spotify on a variety of devices (Windows 10 PC, Pixel 3 Android phone, Echo Dot, very occasionally PS5), and until recently, it's worked well that I've been able to control what's playing on one device with the app on another. I can tell Alexa ...

  • Casual Listener
  • I use Spotify on a variety of devices (Windows 10 PC, Pixel 3 Android phone, Echo Dot, very occasionally PS5), and until recently, it's worked well that I've been able to control what's playing on on...
  • Jeremy
  • Spotify Legend
  • 1369 Views
  • 7 replies
  • 1 likes
  • Connect
  • 1369 Views
  • 7 replies
  • 1 likes

Superuser Contribution Unable to load artist or album info

Since the latest Spotify client update I have been unable to load any album or artist. Playback works fine and I can view playlists too but if I try to view an album or artist I get "oops, something went wrong" message. Been like this for about 2 wee...

  • Casual Listener
  • Since the latest Spotify client update I have been unable to load any album or artist. Playback works fine and I can view playlists too but if I try to view an album or artist I get "oops, something ...
  • Jeremy
  • Spotify Legend
  • 750 Views
  • 6 replies
  • 1 likes
  • music
  • 750 Views
  • 6 replies
  • 1 likes

[iOS][Browse] Spotify now scrambles all my playslists. Very annoying and chaotic.

Of some reason Spotify now scrambles all of my playlists. I can find no way to prevent this. I use Spotify in a very organized way, happy that it differs from radio in this sense. On a comupter this is still ok but you have ruined the mobile experien...

  • Visitor
  • Of some reason Spotify now scrambles all of my playlists. I can find no way to prevent this. I use Spotify in a very organized way, happy that it differs from radio in this sense.  On a comupte...
  • Jacob
  • Community Legend
  • 390 Views
  • 1 replies
  • 5 likes
  • Browse
    iOS
  • 390 Views
  • 1 replies
  • 5 likes

Allow me to browse my suggestions

This happens all the time. The app gives me a row full of “if you liked x, try y” suggestions. I get really excited to listen to all these new bands. I start listening to one of them, then go back to look at the others. Then Spotify refreshes my whol...

  • Newbie
  • This happens all the time. The app gives me a row full of “if you liked x, try y” suggestions. I get really excited to listen to all these new bands. I start listening to one of them, then go back to...
  • 151 Views
  • 0 replies
  • 0 likes
  • 151 Views
  • 0 replies
  • 0 likes

Superuser Contribution How can you contact another user from Spotify?

This is going to sound weird but I have a friend from a long time ago who I have been wanting to talk to but I have since lost all Instagram accounts etc. and the only connection I have to them now is that I'm friends with them on Spotify. I was wond...

  • Visitor
  • This is going to sound weird but I have a friend from a long time ago who I have been wanting to talk to but I have since lost all Instagram accounts etc. and the only connection I have to them now i...
  • Ivan
  • Spotify Legend
  • 662 Views
  • 1 replies
  • 2 likes
  • Other
  • 662 Views
  • 1 replies
  • 2 likes