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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • DropDaBeet
  • Newbie
  • 11576 Views
  • 78 replies
  • 9 likes
  • Other
  • 11576 Views
  • 78 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20376 Views
  • 9 replies
  • 2 likes
  • Other
  • 20376 Views
  • 9 replies
  • 2 likes

"Go ad free with Spotify Premium!" is a lie for Spotify exclusive podcast listeners.

Podcasts that are only available on Spotify have standalone (not pre-recorded in the audio file) ads where it switches tracks for an ad, then switches back. This should NOT happen for people who pay for premium. What are we paying for with premium if...

  • Newbie
  • Podcasts that are only available on Spotify have standalone (not pre-recorded in the audio file) ads where it switches tracks for an ad, then switches back. This should NOT happen for people who pay ...
  • eeple29
  • Regular
  • 349 Views
  • 1 replies
  • 3 likes
  • 349 Views
  • 1 replies
  • 3 likes

[iOS][Other] Can’t acces todays top fans

Hey I can’t acces the todays top fans site .. it always says I havzn’t (yet) reached the status of top fan .. tnx

  • Visitor
  • Hey   I can’t acces the todays top fans site ..  it always says I havzn’t (yet) reached the status of top fan ..   tnx
  • Billy-J
  • Spotify Star
  • 617 Views
  • 1 replies
  • 0 likes
  • iOS
    Other
  • 617 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast rewind multiple minutes not seconds

PlanPremiumCountryUSADevice(iPhone 11)Operating System(iOS 14.6) My Question or IssueSometimes when I hit the rewind 15 seconds button it will rewind like 10 minutes on the podcast and it happens relatively often. Maybe once for every 3-4 hits. why i...

  • Casual Listener
  • Plan Premium Country USA Device (iPhone 11) Operating System (iOS 14.6)   My Question or Issue Sometimes when I hit the rewind 15 seconds button it will rewind like 10 minutes on the p...
  • MafeG
  • Spotify Legend
  • 1106 Views
  • 5 replies
  • 0 likes
  • Other
  • 1106 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify on the Galaxy Watch will only play certain podcasts

Spotify PremiumNorwayGalaxy Watch 46 mm LTESpotify on Galaxy Watch / Tizen version 2.4.12Spotify app on Galaxy Watch is in "Standalone" modeSpotify on Android on the phone When I create a playlist in the Spotify app on my Android device, add two sepa...

  • Newbie
  • Spotify Premium Norway Galaxy Watch 46 mm LTE Spotify on Galaxy Watch / Tizen version 2.4.12 Spotify app on Galaxy Watch is in "Standalone" mode Spotify on Android on the phone   When I c...
  • PeteJeff2000
  • Newbie
  • 2614 Views
  • 4 replies
  • 2 likes
  • Samsung
  • 2614 Views
  • 4 replies
  • 2 likes

Superuser Contribution Spotify can't play this right now. - All songs.

PlanPremiumCountryUKDeviceDesktop PCOperating SystemWindows 10 Pro N (10.0.18362) My Question or IssueHi. This doesn't always happen, and i am unable to pinpoint the variables that lead to it happening. Yesterday i was listening to music just fine, i...

  • Casual Listener
  • Plan Premium Country UK Device Desktop PC Operating System Windows 10 Pro N (10.0.18362)   My Question or Issue Hi. This doesn't always happen, and i am unable to pinpoint the variable...
  • MafeG
  • Spotify Legend
  • 3421 Views
  • 3 replies
  • 1 likes
  • music
  • 3421 Views
  • 3 replies
  • 1 likes

Superuser Contribution Can't play podcasts on my pioneer HM72 Stereo

PlanPremiumCountryGermany DeviceHuawei P30 pro Operating SystemAndroid Pie My Question or IssueI can't play podcasts on my pioneer HM72 Stereo. It tells me Can't play this right now. However it plays songs just fine

  • Newbie
  • Plan Premium Country Germany  Device Huawei P30 pro  Operating System Android Pie  My Question or Issue I can't play podcasts on my pioneer HM72 Stereo. It tells me Can't play...
  • Alex
  • Spotify Legend
  • 491 Views
  • 1 replies
  • 0 likes
  • Connect
  • 491 Views
  • 1 replies
  • 0 likes

Bug report

Spotify app for firetv stick and webos shows my password instead of my name on the Home Screen.

  • Newbie
  • Spotify app for firetv stick and webos shows my password instead of my name on the Home Screen. 
  • EthanS1
  • Community Legend
  • 457 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Web Player][Other] Chrome Web Player Stops Randomly

Hello, I wanted to address an issue I see NOBODY else having. I'm on an Acer Chromebook using the web player, I have been having this issue on both the google version and installed version for the past few weeks. Pretty much, I can play like a good 5...

  • Visitor
  • Hello, I wanted to address an issue I see NOBODY else having. I'm on an Acer Chromebook using the web player, I have been having this issue on both the google version and installed version for the pa...
  • Novy
  • Moderator
  • 295 Views
  • 1 replies
  • 0 likes
  • Other
    Web Player
  • 295 Views
  • 1 replies
  • 0 likes

Superuser Contribution Started happening again: Web player stops after playing a song for 9 seconds

Please refer to https://community.spotify.com/t5/Ongoing-Issues/Web-player-stops-after-playing-a-song-for-9-seconds/idi-p/5179515. It was closed as fixed, and it actually did work fine for about 2 months, but recently started happening again. Plan: F...

  • Music Fan
  • Please refer to https://community.spotify.com/t5/Ongoing-Issues/Web-player-stops-after-playing-a-song-for-9-seconds/idi-p/5179515. It was closed as fixed, and it actually did work fine for about...
  • CarlosE
  • Moderator
  • 1152 Views
  • 11 replies
  • 0 likes
  • music
  • 1152 Views
  • 11 replies
  • 0 likes

Superuser Contribution TOO MANY ADS!!!

Before I would get ads and this guy with a slow, deep voice would say something like "Now you have 30 minutes of free play" or whatever. Now I listen to TWO songs and get bombarded by ads. I don’t mean I replay the songs either. I play right through ...

  • Casual Listener
  • Before I would get ads and this guy with a slow, deep voice would say something like "Now you have 30 minutes of free play" or whatever. Now I listen to TWO songs and get bombarded by ads. I don’t me...
  • Eni
  • Moderator
  • 10571 Views
  • 12 replies
  • 22 likes
  • music
  • 10571 Views
  • 12 replies
  • 22 likes

ADD MAC MILLER'S MISSING MUSIC

PLEASE ADD MISSING TRACKS SUCH AS FUNERAL, WEDDING, AND GRAND FINALE. IT WOULD MEAN THE WORLD TO ME SINCE HE PASSED AWAY RECENTLY, AND I WOULD LIKE TO HONOUR HIM THROUGH HIS MUSIC <3. Please. I beg of Spotify to grant this. He is one of my favourite ...

  • Casual Listener
  •     PLEASE ADD MISSING TRACKS SUCH AS FUNERAL, WEDDING, AND GRAND FINALE. IT WOULD MEAN THE WORLD TO ME SINCE HE PASSED AWAY RECENTLY, AND I WOULD LIKE TO HONOUR HIM THROUGH HIS MUSIC &lt...
  • GreenDay4eva
  • Newbie
  • 3750 Views
  • 4 replies
  • 6 likes
  • Other
  • 3750 Views
  • 4 replies
  • 6 likes

Superuser Contribution Why am I having trouble playing songs on xfinity 1 app on tv?

PlanFreeCountry USA Device(Xfinity 1 Comcast App) My Question or IssueI've recently started using spotify. I have been trying to listen to Sleeping with Sirens on spotify through the app I have with my xfinity 1 on my tv. It will only play songs from...

  • Casual Listener
  • Plan Free Country USA   Device (Xfinity 1 Comcast App)     My Question or Issue I've recently started using spotify. I have been trying to listen to Sleeping with Sirens on sp...
  • Jeremy
  • Spotify Legend
  • 753 Views
  • 1 replies
  • 2 likes
  • TV
  • 753 Views
  • 1 replies
  • 2 likes

Superuser Contribution Shows With Music won't play on Google Home

PlanPremiumCountryUKDevicePixel 4, Google Home Mini, Google Chromecast Audio, Samsung Smart TV, Google Nest AudioOperating SystemLatest on all My Question or IssueWhen listening to "Shows with Music" (eg: ChillDaBeats, or 10 Songs That Made Me) it wi...

  • Casual Listener
  • Plan Premium Country UK Device Pixel 4, Google Home Mini, Google Chromecast Audio, Samsung Smart TV, Google Nest Audio Operating System Latest on all   My Question or Issue When listen...
  • Jeremy
  • Spotify Legend
  • 2369 Views
  • 10 replies
  • 1 likes
  • Samsung
  • 2369 Views
  • 10 replies
  • 1 likes

Superuser Contribution The spotify connect doesn't work on the Marantz M-CR610

Plan: PremiumCountry: PortugalDevice: Marantz M-CR610 Since last Tuesday the spotify connect doesn't work on the Marantz M-CR610 ... Can you help me, please?Thank you

  • Casual Listener
  • Plan: Premium Country: Portugal Device: Marantz M-CR610   Since last Tuesday the spotify connect doesn't work on the Marantz M-CR610 ... Can you help me, please? Thank you     ...
  • ggilbert
  • Newbie
  • 2136 Views
  • 3 replies
  • 0 likes
  • Marantz
  • 2136 Views
  • 3 replies
  • 0 likes

Spotify stopped casting to Google Home

PlanPremiumCountryUSADeviceGoogle Home My Question or IssueSpotify just stopped playing from all of my Google devices. It was playing just fine, then a song ended and nothing played afterwards. When I try to cast to the Google devices from Spotify on...

  • Newbie
  • Plan Premium Country USA Device Google Home   My Question or Issue Spotify just stopped playing from all of my Google devices. It was playing just fine, then a song ended and nothing pla...
  • Mrgug
  • Newbie
  • 852 Views
  • 4 replies
  • 0 likes
  • Connect
  • 852 Views
  • 4 replies
  • 0 likes

[PlayStation][Other] Spotify Not working at all PS5

Spotify will not connect at all on PS5, I've reinstalled, restored licenses, other troubleshooting and still will not work at all.

  • Newbie
  • Spotify will not connect at all on PS5, I've reinstalled, restored licenses, other troubleshooting and still will not work at all.
  • MattSuda
  • Spotify Star
  • 1102 Views
  • 1 replies
  • 0 likes
  • Other
    PlayStation
  • 1102 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Web Player won't work on Chrome

PlanFree/PremiumCountryUSADeviceDell Inspiron 14 ChromebookOperating SystemChrome OS My Question or IssueWeb Player will not load on Chrome, instead only showing a blank black page. (Attached) Since I'm on Chromebook, Chrome is my only option. Tried ...

  • Casual Listener
  • Plan Free/Premium Country USA Device Dell Inspiron 14 Chromebook Operating System Chrome OS   My Question or Issue Web Player will not load on Chrome, instead only showing a blank blac...
  • Jeremy
  • Spotify Legend
  • 18867 Views
  • 41 replies
  • 18 likes
  • Other
  • 18867 Views
  • 41 replies
  • 18 likes

Superuser Contribution Skip forward 15s on podcasts skips backward several minutes on Mobile and Desktop

PlanPremiumCountryUSDeviceiPhone 7 and PCOperating SystemiOS 14.6 on iPhone, Windows 10 Desktop My Question or IssueI've noticed when watching/listening to podcasts, sometimes when I use the Skip forward 15s, I want to say the first time I use it aft...

  • Casual Listener
  • Plan Premium Country US Device iPhone 7 and PC Operating System iOS 14.6 on iPhone, Windows 10 Desktop   My Question or Issue I've noticed when watching/listening to podcasts, sometime...
  • Mihail
  • Spotify Legend
  • 1162 Views
  • 5 replies
  • 1 likes
  • Other
  • 1162 Views
  • 5 replies
  • 1 likes

Superuser Contribution [Spotify Connect] - Certain Yamaha Receivers (just WXA-50) Disabled

Hi there, I have three WXA-50 Yamaha receivers, which are visible, but grayed out in the list Device Picker. There is a note next them: "Can't play this right now". (See attached screenshot). I have two other Yamaha receivers (RX-A780 and R-N303), pl...

  • Visitor
  • Hi there,    I have three WXA-50 Yamaha receivers, which are visible, but grayed out in the list Device Picker.  There is a note next them: "Can't play this right now".  (See at...
  • bremfrey
  • Casual Listener
  • 5087 Views
  • 7 replies
  • 0 likes
  • Connect
  • 5087 Views
  • 7 replies
  • 0 likes