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Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Vasil
Moderator
2024-03-20 5:14:41 PM
yesterday
26710171
Newbie
11788 Views
79 replies
9 likes
Other

11788 Views
79 replies
9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

HardDriveRadio
Regular
2020-04-05 4:46:13 PM
2024-08-05 2:54:12 PM
のぞみ
Visitor
20431 Views
9 replies
2 likes
Other

20431 Views
9 replies
2 likes

Superuser Contribution Spotify STILL pausing at 9 seconds in

PlanPremiumCountryUSADeviceSpotify Web Player AND Android AppOperating SystemAcer Chromebook 15 My Question or IssueDespite changing some flags settings on Chrome, clearing cookies and caches, Spotify continues to pause *every* song at 9 seconds befo...

okaydolore
Newbie
Plan Premium Country USA Device Spotify Web Player AND Android App Operating System Acer Chromebook 15 My Question or Issue Despite changing some flags settings on Chrome, clearing c...
2020-05-20 3:48:11 PM
2021-04-09 4:49:19 PM
Jeremy
Spotify Legend
50111 Views
45 replies
58 likes

50111 Views
45 replies
58 likes

Superuser Contribution Song plays for longer than song duration

PlanPremiumCountryUnited KingdomDeviceGoogle Home Mini, Xiaomi Mi A2Operating SystemAndroid 10My Question or IssueSometimes the song plays for longer than the duration of the song. I think this issue only occurs when using my Google Home Mini.

ethanxlee
Casual Listener
Plan Premium Country United Kingdom Device Google Home Mini, Xiaomi Mi A2 Operating System Android 10 My Question or Issue Sometimes the song plays for longer than the duration of the song. ...
2020-07-13 1:32:42 AM
2021-04-09 4:18:35 PM
Mihail
Spotify Legend
3417 Views
4 replies
2 likes

3417 Views
4 replies
2 likes

[Desktop][Other] Metadata not working for local files

Hi, I've just managed to get the Local Files feature working after changing phones.After downloading some songs, I edited the metadata for them, but it doesn't display it when they appear in Spotify. It just displays the filename. Thanks for your hel...

eddie_sayer1
Music Fan
Hi, I've just managed to get the Local Files feature working after changing phones. After downloading some songs, I edited the metadata for them, but it doesn't display it when they appear ...
2021-04-09 3:02:14 PM
280 Views
0 replies
0 likes
Desktop
Other

280 Views
0 replies
0 likes

Superuser Contribution Songs momentarily pause playback at 9 seconds

PlanPremiumCountryUKDeviceChromebookOperating SystemChrome OS My Question or IssueSame as title. If I play any song via web player on my Chromebook, after 9 seconds there will be a momentary one or two second pause, then playback will resume uninterr...

bnzss
Regular
Plan Premium Country UK Device Chromebook Operating System Chrome OS My Question or Issue Same as title. If I play any song via web player on my Chromebook, after 9 seconds there wil...
2019-06-24 4:29:11 PM
2021-04-08 2:31:23 PM
Ver
Spotify Legend
27317 Views
45 replies
27 likes
music

27317 Views
45 replies
27 likes

[Other] BUG: Certain playlists when shuffled always keeps the ten first songs on top

Hey! There are multiple threads on how the shuffle function is "broken", and while I believe this might be partly true - Spotify having implemented an algorithmic shuffle function that is less than good for users - I believe I am experiencing a bug w...

hyperfixerad
Visitor
Hey! There are multiple threads on how the shuffle function is "broken", and while I believe this might be partly true - Spotify having implemented an algorithmic shuffle function that is le...
2021-04-08 11:01:28 AM
742 Views
0 replies
0 likes
Other

742 Views
0 replies
0 likes

Solved!!Superuser Contribution Echo Buds can't connect to spotify.

Spotify Premium (Family) UKMotorola G7 PlusAndroid 10 When I ask my Amazon Echo Buds to open Spotify on my phone, there is a delay, then the last played playlist starts, and almost immediately Alexa says: "Sorry, I could not connect to the Spotify ap...

Prydwyn
Music Fan
Spotify Premium (Family) UK Motorola G7 Plus Android 10 When I ask my Amazon Echo Buds to open Spotify on my phone, there is a delay, then the last played playlist starts, and almost immed...
2021-03-24 6:18:24 PM
2021-04-07 12:40:06 AM
Eni
Moderator
2399 Views
3 replies
0 likes

2399 Views
3 replies
0 likes

Cant login to spotify on samsung tv

Hey, i just bought a new Samsung tv ans installed the spotify app But i cant Login ! i dont have a username i always login with facebook ? What can i do ?

tobsias
Newbie
Hey, i just bought a new Samsung tv ans installed the spotify app 🙂 But i cant Login ! i dont have a username i always login with facebook ? What can i do ?
2013-02-27 8:03:33 PM
2021-04-07 10:44:26 PM
comrade_felix
Visitor
10513 Views
3 replies
2 likes

10513 Views
3 replies
2 likes

Superuser Contribution Cannot find the new playlist mixes

Hey there, everyone is talking about those new playlist mixes but i still dont have them. Neither on my Android, nor on my Windows App.. Is it because I'm in Germany? GreetsJan

Sagehorn
Music Fan
Hey there, everyone is talking about those new playlist mixes but i still dont have them. Neither on my Android, nor on my Windows App.. Is it because I'm in Germany? 😉 Greets Jan
2021-04-06 8:32:23 PM
2021-04-07 9:34:27 PM
Novy
Moderator
397 Views
1 replies
0 likes
Other

397 Views
1 replies
0 likes

Solved!!Superuser Contribution [LG TV WebOS 5.2.1-2522] Music playback stops randomly

PlanPremiumCountryGermanyDeviceLG TV Model OLED65BX9LBOperating SystemWebOS 5.2.1-2522 My Question or IssueWe got a new TV recently and on our new TV music playback in Spotify app stops randomly. There were no problems on our old TV and there were no...

BastiDo
Regular
Plan Premium Country Germany Device LG TV Model OLED65BX9LB Operating System WebOS 5.2.1-2522 My Question or Issue We got a new TV recently and on our new TV music playback in Spotif...
2021-04-05 4:51:53 PM
2021-04-07 7:28:36 PM
Novy
Moderator
6033 Views
10 replies
0 likes
TV

6033 Views
10 replies
0 likes

Superuser Contribution Video STILL Unavailable on Fire TV for the Joe Rogan Experience

PlanFreeCountryUnited StatesDeviceFireTVOperating SystemAmazon Fire Stick My Question or IssueIs Spotify ever planning to make the JRE video feed available on the FireTV Spotify app (and ALL of the other smart TV platforms)?? Or was the plan always t...

MrsKatieB
Regular
Plan Free Country United States Device FireTV Operating System Amazon Fire Stick My Question or Issue Is Spotify ever planning to make the JRE video feed available on the FireTV Spot...
2020-12-16 5:48:11 PM
2021-04-06 3:18:34 PM
Elena
Moderator
8167 Views
13 replies
19 likes
Other
TV

8167 Views
13 replies
19 likes

Superuser Contribution Chiq smart tv bad sound quality

So i recently got a chiq smart tv and when i watch Netflix, YouTube, Amazon prime, etc.The sound quality internal and external (on speaker) is fine. But when I play Spotify the sound is very bad quality and creaks. This problem is on the tv speaker i...

Sepdg
Visitor
So i recently got a chiq smart tv and when i watch Netflix, YouTube, Amazon prime, etc. The sound quality internal and external (on speaker) is fine. But when I play Spotify the sound is ve...
2021-01-14 4:29:52 PM
2021-04-06 11:41:33 AM
Alex
Spotify Legend
1714 Views
2 replies
0 likes

1714 Views
2 replies
0 likes

Superuser Contribution Is Spotify Hifi (CD quality streaming) going to be available via PS5 and smart TVs?

PlanPremiumCountryUKDeviceTV and PS4Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Is Spotify Hifi (CD quality streaming) going to be available via PS4/5 and smart TVs? I use Spotify all the time via my PS4 for casual li...

Lawrence33
Casual Listener
Plan Premium Country UK Device TV and PS4 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Is Spotify Hifi (CD quality streaming) going to b...
2021-04-04 6:35:23 PM
2021-04-05 6:44:01 PM
Novy
Moderator
1322 Views
1 replies
2 likes
PlayStation
Samsung
TV

1322 Views
1 replies
2 likes

Superuser Contribution (Xbox One) Spotify Crashing When I Leave The App

PlanPremiumCountryCanadaDeviceXbox One My Question or IssueHello!I just downloaded Spotify on my Xbox One S and I can't get it to work. When I'm on the app it's fine, but as soon as I leave it, it crashes (the song stops playing and I have to reopen ...

Rakdar21
Visitor
Plan Premium Country Canada Device Xbox One My Question or Issue Hello! I just downloaded Spotify on my Xbox One S and I can't get it to work. When I'm on the app it's fine, but as so...
2020-02-21 7:58:45 AM
2021-04-05 3:34:14 PM
Alex
Spotify Legend
2916 Views
2 replies
1 likes
music
Other

2916 Views
2 replies
1 likes

Support for Mycroft Voice Assistant gone?

Premium user for a decent while now, and I gotta say I'm SUPER disappointed to see that spotify late last year hasn't had support for Mycroft anymore, despite having support for all of it's competitors. I mean, why not? I was really hoping to using a...

LinuxIsTiteYo
Casual Listener
Premium user for a decent while now, and I gotta say I'm SUPER disappointed to see that spotify late last year hasn't had support for Mycroft anymore, despite having support for all of it's competito...
2021-04-05 2:34:44 AM
431 Views
0 replies
1 likes

431 Views
0 replies
1 likes

Superuser Contribution Subscribed Playlists can't be made public

Operating SystemWindows 10 My Question or IssueI just saw that I am apparently not able to make playlists that I subscribed to be public so they appear on my profile. I see no option for it when I right-click a playlist, but I am 100% sure this used ...

einweibmitvibes
Casual Listener
Operating System Windows 10 My Question or Issue I just saw that I am apparently not able to make playlists that I subscribed to be public so they appear on my profile. I see no option for...
2021-04-02 10:26:58 PM
2021-04-03 11:15:14 PM
Eni
Moderator
704 Views
1 replies
0 likes
Other

704 Views
1 replies
0 likes

Superuser Contribution [LG TV WebOS 5.2.1-2521] Can't play any song and the app goes crazy

PlanPremiumCountryHungaryDeviceLG TV 50NANO793NEOperating SystemWebOS 5.2.1-2521 My Question or IssueHello! I'm having an issue with the Spotify app on my new LG TV. The problem is that it doesn't play music at all. The counter doesn't start, the but...

szabolcs5757
Casual Listener
Plan Premium Country Hungary Device LG TV 50NANO793NE Operating System WebOS 5.2.1-2521 My Question or Issue Hello! I'm having an issue with the Spotify app on my new LG TV. The prob...
2021-04-01 5:06:02 PM
2021-04-03 8:45:50 PM
Eni
Moderator
1067 Views
5 replies
0 likes
TV

1067 Views
5 replies
0 likes

Poor Sound Quality Car play

Recently sound quality became poor with Apple Car Play.it sounds like a radio with bad interference and out of tune.hope it can be fixed soon

pacho_puentes
Visitor
Recently sound quality became poor with Apple Car Play. it sounds like a radio with bad interference and out of tune. hope it can be fixed soon
2021-04-03 6:14:44 PM
259 Views
0 replies
0 likes

259 Views
0 replies
0 likes

Can't share songs in Instagram story (2021)

PlanPremiumCountryHungaryDeviceHonor 9XOperating SystemAndroid 10(EMUI 10.0.0) My Question or Issue Hi! For about a week I can't share any songs on Instagram. When I click on "Share" there's an option labeled "Instagram" and when I click on it, It on...

Screenshot_20210403_102155_com.spotify.music.jpg

BálintNth
Visitor
Plan Premium Country Hungary Device Honor 9X Operating System Android 10 (EMUI 10.0.0) My Question or Issue Hi! For about a week I can't share any songs on Instagram...
2021-04-03 10:46:48 AM
2021-04-03 5:39:58 PM
Emilia_8
Community Legend
918 Views
1 replies
1 likes
Other

918 Views
1 replies
1 likes

Sharing to Instagram Pulls up Camera

PlanPremiumCountryPHDeviceHuawei Nova 5TOperating SystemAndroid 10 My Question or IssueSharing song/album pulls up the story viewfinder camera. Reinstalled twice. All other tickets in the community forum just says the issue is fixed with no steps to ...

pochic1996
Newbie
Plan Premium Country PH Device Huawei Nova 5T Operating System Android 10 My Question or Issue Sharing song/album pulls up the story viewfinder camera. Reinstalled twice. All...
2021-04-02 1:39:18 PM
2021-04-02 2:54:50 PM
Emilia_8
Community Legend
484 Views
1 replies
0 likes
music

484 Views
1 replies
0 likes

Max volume is too low

Max volume on spotify application is too low, especially when comparing with youtube music which is too loud. I'm using Spotify application on Android Mi10T Any solutions?

HishamMagdy
Visitor
Max volume on spotify application is too low, especially when comparing with youtube music which is too loud. I'm using Spotify application on Android Mi10T Any solutions?
2021-03-31 9:30:53 PM
242 Views
0 replies
0 likes

242 Views
0 replies
0 likes

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