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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • CloverLayton
  • Casual Listener
  • 17777 Views
  • 111 replies
  • 11 likes
  • Other
  • 17777 Views
  • 111 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21529 Views
  • 9 replies
  • 2 likes
  • Other
  • 21529 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution [Windows 10] Web Player not loggin in

PlanFreeCountryItalyDeviceChromeOperating SystemWIndows 10 My Question or IssueCouple of days I can't login anymore on Chrome Web Player, I get the Oops! Something went wrong, please try again or check out the help area. Tried everything.Reinstalling...

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  • Regular
  • Plan Free Country Italy Device Chrome Operating System WIndows 10   My Question or Issue Couple of days I can't login anymore on Chrome Web Player, I get the Oops! Something went wrong...
  • Alex
  • Spotify Legend
  • 1423 Views
  • 9 replies
  • 0 likes
  • Account
  • 1423 Views
  • 9 replies
  • 0 likes

Superuser Contribution Hardare - HK Omni 10 failed to connect to Spotify over wifi

Seen this issue unsolved so I wrote this to HK, I will keep this post updated as I receive an answer. Honestly, it will surprise me if we receive a positive answer. The issue has no solution and this is terrible, the company offered the functionality...

  • Newbie
  • Seen this issue unsolved so I wrote this to HK, I will keep this post updated as I receive an answer. Honestly, it will surprise me if we receive a positive answer.   The issue has no solution...
  • Alex
  • Spotify Legend
  • 870 Views
  • 1 replies
  • 0 likes
  • Connect
  • 870 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I activate (or see) the lyrics feature using Spotify in my PS4?

PlanPremiumCountryMexicoDevicePlayStation 4Operating SystemPlayStation Network My Question or IssueI use to be able to see the lyrics while playing songs on my PS4 Spotify app, now I cannot find that option/feature.

  • Visitor
  • Plan Premium Country Mexico Device PlayStation 4 Operating System PlayStation Network   My Question or Issue I use to be able to see the lyrics while playing songs on my PS4 Spotify ap...
  • Mihail
  • Spotify Legend
  • 11408 Views
  • 1 replies
  • 2 likes
  • music
    Other
    PlayStation
    Sony
  • 11408 Views
  • 1 replies
  • 2 likes

How to mention somebody here?

Hello.I have a question. How to mention somebody in this community? What to write to mention someone?Thank You.Marco

  • Roadie
  • Hello. I have a question. How to mention somebody in this community? What to write to mention someone? Thank You. Marco
  • Billy-J
  • Spotify Star
  • 478 Views
  • 1 replies
  • 0 likes
  • Other
  • 478 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently Played inaccurate and inaccessible

PlanPremiumDeviceDesktop, mobileOperating SystemWindows 10, iOS 12.5.1Version1.1.58.820.g2ae50076-a & 8.6.24.1302 My Question or IssueFor a while now my Recently Played has been wholly inaccurate - it doesn't synch across devices, songs or albums tha...

  • Visitor
  • Plan Premium Device Desktop, mobile Operating System Windows 10, iOS 12.5.1 Version 1.1.58.820.g2ae50076-a & 8.6.24.1302   My Question or Issue For a while now my Recently Played h...
  • CarlosE
  • Moderator
  • 1372 Views
  • 10 replies
  • 1 likes
  • music
    Other
  • 1372 Views
  • 10 replies
  • 1 likes

artist profile header image size

I'm trying to set up our artist page prior to release, and according to here it should be of this min. size: 2660x1140. However, when i use exactly that size, the top half gets cut off. What would be the best size to use?

  • Regular
  • I'm trying to set up our artist page prior to release, and according to here it should be of this min. size: 2660x1140. However, when i use exactly that size, the top half gets cut off. What wou...
  • ramachandra84
  • Visitor
  • 4477 Views
  • 2 replies
  • 3 likes
  • Other
  • 4477 Views
  • 2 replies
  • 3 likes

Lyrics problem

Family PlanPremiumMéxico DeviceiPhone Xs,Operating SystemiOS 14.6Spotify Version: 8.6.28.690 Hi, my account don't have the lyrics option and I'm pretty upset, because I am paying for it and it's FAIR to give us what you are selling, I've been reading...

  • Visitor
  • Family Plan Premium México   Device iPhone Xs, Operating System iOS 14.6 Spotify Version: 8.6.28.690   Hi, my account don't have the lyrics option and I'm pretty upset, because I ...
  • Maxim
  • Spotify Star
  • 858 Views
  • 1 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 858 Views
  • 1 replies
  • 2 likes

spotify syncs mobile to web , doesnt web to mobile

when i listen to a playlist on spotify mobile it continues on to web (this means I cannot continue where I left off from web) however when i listen to one on web it is perfectly fine on mobile and I can continue where I left off from mobile how do i ...

  • Casual Listener
  • when i listen to a playlist on spotify mobile it continues on to web (this means I cannot continue where I left off from web)   however when i listen to one on web it is perfectly fine on mobi...
  • Billy-J
  • Spotify Star
  • 769 Views
  • 3 replies
  • 0 likes
  • BB10
    Boxee
    Connect
    Denon
    Ford SYNC
    Logitech
    Marantz
    music
    Onkyo
    Other
    Philips
    PlayStation
    ps3
    Samsung
    Sony
    Symbian
    TV
    WD
    WP 8
    WRT
  • 769 Views
  • 3 replies
  • 0 likes

APPLE MUSIC PAY MORE THAN SPOTIFY

My music has been on Spotify for at least a decade. Although, the exposure is nice, the payout is unacceptable considering the number of sponsors and subscribers (especially possible premium subscribers) your company has. Also, considering the profit...

  • Visitor
  • My music has been on Spotify for at least a decade.  Although, the exposure is nice, the payout is unacceptable considering the number of sponsors and subscribers (especially possible premium su...
  • 415 Views
  • 0 replies
  • 4 likes
  • 415 Views
  • 0 replies
  • 4 likes

Superuser Contribution Spotify on Apple Watch

PlanPremiumCountryNew ZealandDeviceI phone se and Apple Watch 6Operating System My Question or IssueI don’t have the option for downloading music or streaming directly from my Apple Watch. Am I missing something? I thought this feature was available.

  • Visitor
  • Plan Premium Country New Zealand Device I phone se and Apple Watch 6 Operating System     My Question or Issue I don’t have the option for downloading music or streaming directly ...
  • Moogie
  • Casual Listener
  • 697 Views
  • 2 replies
  • 2 likes
  • music
    Other
  • 697 Views
  • 2 replies
  • 2 likes

Superuser Contribution Play count not updating

Accordin to spotify insights i have a song at 998 plays and have for 3 months now. I played it myself more than two times easily since and it will not update as being over 1000

  • Newbie
  • Accordin to spotify insights i have a song at 998 plays and have for 3 months now. I played it myself more than two times easily since and it will not update as being over 1000
  • CarlosE
  • Moderator
  • 876 Views
  • 3 replies
  • 0 likes
  • Other
  • 876 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution If someone listens to my music in another app than Spotify, do I get streams?

Hey, there! I'm an artist If someone listens to my music in another app than Spotify, do I get streams? I mean, some apps use Spotify API to allow their users to listen music extracts, so do I get streams from these "outside listeners"?

  • Casual Listener
  • Hey, there! I'm an artist   If someone listens to my music in another app than Spotify, do I get streams? I mean, some apps use Spotify API to allow their users to listen music extracts, so do...
  • Mario
  • Spotify Legend
  • 1124 Views
  • 1 replies
  • 0 likes
  • BB10
  • 1124 Views
  • 1 replies
  • 0 likes

Superuser Contribution Syncing Local Files

PlanPremiumCountryUnited StatesDevice(Surface Pro 6, iPhone 12)Operating System(iOS 14, Windows 10) My Question or IssueMy local files will just not sync. I've been digging through these forums for hours trying to figure out why it's not working and ...

  • Visitor
  •   Plan Premium Country United States Device (Surface Pro 6, iPhone 12) Operating System (iOS 14, Windows 10)   My Question or Issue My local files will just not sync. I've been d...
  • Mihail
  • Spotify Legend
  • 379 Views
  • 1 replies
  • 0 likes
  • Connect
  • 379 Views
  • 1 replies
  • 0 likes

Apple Watch offline support

Been waiting patiently for a few years for this but after seeing not only the lack of response but complete disregard by Spotify for what customers want, have decided to cancel my Spotify subscription and move over to Apple Music. keep this up Spotif...

  • Visitor
  • Been waiting patiently for a few years for this but after seeing not only the lack of response but complete disregard by Spotify for what customers want, have decided to cancel my Spotify subscriptio...
  • MattSuda
  • Spotify Star
  • 686 Views
  • 2 replies
  • 3 likes
  • Other
  • 686 Views
  • 2 replies
  • 3 likes

Solved!! Spotify for Apple Watch now that WatchOS5 is released

Hello! Is the Spotify app for Apple Watch going to be available now that Apple released WatchOS5? I am really looking forward to the app since I will finally be able to listen to Spotify without my phone.

  • Visitor
  • Hello!   Is the Spotify app for Apple Watch going to be available now that Apple released WatchOS5?  I am really looking forward to the app since I will finally be able to listen to Spot...
  • MattSuda
  • Spotify Star
  • 1268 Views
  • 4 replies
  • 12 likes
  • Other
  • 1268 Views
  • 4 replies
  • 12 likes

Superuser Contribution Spotify Connect and Yamaha AVR

Plan PremiumCountry - USA DeviceiPhone X 14.5 My Question or IssueMy nephew must have logged into his spotify account via my Yamaha AVR. He does not have the password to the Yamaha app, he must have added the speakers to his spotify account. The issu...

  • Music Fan
  • Plan Premium Country - USA   Device iPhone X 14.5   My Question or Issue My nephew must have logged into his spotify account via my Yamaha AVR.  He does not have the passwo...
  • Eni
  • Moderator
  • 374 Views
  • 1 replies
  • 0 likes
  • Other
  • 374 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connect is garbage recently

I use Spotify on a variety of devices (Windows 10 PC, Pixel 3 Android phone, Echo Dot, very occasionally PS5), and until recently, it's worked well that I've been able to control what's playing on one device with the app on another. I can tell Alexa ...

  • Casual Listener
  • I use Spotify on a variety of devices (Windows 10 PC, Pixel 3 Android phone, Echo Dot, very occasionally PS5), and until recently, it's worked well that I've been able to control what's playing on on...
  • Jeremy
  • Spotify Legend
  • 1691 Views
  • 7 replies
  • 1 likes
  • Connect
  • 1691 Views
  • 7 replies
  • 1 likes

Superuser Contribution Unable to load artist or album info

Since the latest Spotify client update I have been unable to load any album or artist. Playback works fine and I can view playlists too but if I try to view an album or artist I get "oops, something went wrong" message. Been like this for about 2 wee...

  • Casual Listener
  • Since the latest Spotify client update I have been unable to load any album or artist. Playback works fine and I can view playlists too but if I try to view an album or artist I get "oops, something ...
  • Jeremy
  • Spotify Legend
  • 916 Views
  • 6 replies
  • 1 likes
  • music
  • 916 Views
  • 6 replies
  • 1 likes