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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Kmc359
  • Visitor
  • 15628 Views
  • 100 replies
  • 10 likes
  • Other
  • 15628 Views
  • 100 replies
  • 10 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20921 Views
  • 9 replies
  • 2 likes
  • Other
  • 20921 Views
  • 9 replies
  • 2 likes

Superuser Contribution Problems switching from Phone to PC and other way around

PlanPremiumCountryLatviaDevicePC, Phone (Spotify app)Operating SystemWindows 10, Android 9 My Question or IssueAfter long sessions of listening, when I switch from Phone to PC, then it always shows, that song is not playable and I am unable to contin...

  • Casual Listener
  • Plan Premium Country Latvia Device PC, Phone (Spotify app) Operating System Windows 10, Android 9   My Question or Issue After long sessions of listening, when I switch from Phone to P...
  • Jeremy
  • Spotify Legend
  • 856 Views
  • 1 replies
  • 0 likes
  • Other
  • 856 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs don't show up on Tesla

PlanPremiumCountryUSAOperating SystemiOS, MacOS, Tesla My Question or IssueLiked songs do not readily show up under "Liked Songs" on my Tesla. Sometimes they show up after a few days, but often I need to completely log out and back in for them to pop...

  • Roadie
  • Plan Premium Country USA Operating System iOS, MacOS, Tesla   My Question or Issue Liked songs do not readily show up under "Liked Songs" on my Tesla. Sometimes they show up after a few ...
  • Jeremy
  • Spotify Legend
  • 1916 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 1916 Views
  • 1 replies
  • 0 likes

[Your Library] Shuffle Liked songs on sonos

Currently liked songs are not able to shuffle through Sonos or any other streaming speaker. I want to be able to play all of my music through my speakers on sonos. Please fix this ASAP. I have contacted support many time regarding this issue without ...

  • Casual Listener
  • Currently liked songs are not able to shuffle through Sonos or any other streaming speaker. I want to be able to play all of my music through my speakers on sonos. Please fix this ASAP. I have contac...
  • 417 Views
  • 0 replies
  • 1 likes
  • Your Library
  • 417 Views
  • 0 replies
  • 1 likes

Superuser Contribution [Web Player] Will not load liked songs

PlanFreeCountryUnited StatesDevicePC Browser (Firefox, Microsoft EdgeOperating SystemWindows 10 My Question or IssueWhen I click the link to view my liked songs on the web player, the page says "Couldn't find that playlist. Search for something else?...

  • Casual Listener
  • Plan Free Country United States Device PC Browser (Firefox, Microsoft Edge Operating System Windows 10   My Question or Issue When I click the link to view my liked songs on the web pl...
  • Elena
  • Moderator
  • 1003 Views
  • 7 replies
  • 0 likes
  • Other
  • 1003 Views
  • 7 replies
  • 0 likes

Bring back previous version of Home tab

Not really an idea, but the last update changed the functionality of the Home tab and I REALLY don't like it. I preferred the carousels with suggested music, recently played, top playlists and collections, etc. Now there is only a single option under...

  • Visitor
  • Not really an idea, but the last update changed the functionality of the Home tab and I REALLY don't like it. I preferred the carousels with suggested music, recently played, top playlists and collec...
  • 216 Views
  • 0 replies
  • 1 likes
  • 216 Views
  • 0 replies
  • 1 likes

Giftcard PIN code is Unreadable

Plan: Premium, 12MonthsCountry: CanadaDevice: I Phone XR My Question or IssueI have just bought a 12 month gift card for Spotify premium and the gift cards back pin got scratched and became unreadable for the first half of the PIN. I need assistance ...

  • Newbie
  • Plan: Premium, 12Months Country: Canada Device: I Phone XR   My Question or Issue I have just bought a 12 month gift card for Spotify premium and the gift cards back pin got scratched and b...
  • AdamDamon
  • Spotify Star
  • 1049 Views
  • 1 replies
  • 0 likes
  • Other
  • 1049 Views
  • 1 replies
  • 0 likes

Superuser Contribution What quality does Spotify store their music in?

I was wondering what is the maximum quality Spotify can provide, is it like FLAC or CD quality? Can it be as high as DSD? And what are the ways Spotify get their music? Righ off recording studios?

  • Newbie
  • I was wondering what is the maximum quality Spotify can provide, is it like FLAC or CD quality? Can it be as high as DSD? And what are the ways Spotify get their music? Righ off recording studios?
  • Novy
  • Moderator
  • 446 Views
  • 1 replies
  • 0 likes
  • music
  • 446 Views
  • 1 replies
  • 0 likes

Spotify can't connect to Kenwood

I can't connect my Spotify (V. 8.6.18.720) on my Huawei P20 Pro to my Kenwood DDX4018. On the Kenwood Display appears "Connect... I have the issue since 1.5 year. Did you have a solution?

  • Visitor
  • I can't connect my Spotify (V. 8.6.18.720) on my Huawei P20 Pro to my Kenwood DDX4018.   On the Kenwood Display appears "Connect...   I have the issue since 1.5 year.   Did you h...
  • 695 Views
  • 0 replies
  • 0 likes
  • 695 Views
  • 0 replies
  • 0 likes

Playback bar stuck when casting

PlanPremium CountryUK DeviceGoogle Pixel 4 XL Operating SystemAndroid (latest version) My Question or Issue When casting through Spotify Connect or the standard cast API, the timebar (where you can select a position in a song) and the timestamp remai...

  • Casual Listener
  • Plan Premium   Country UK   Device Google Pixel 4 XL   Operating System Android (latest version)   My Question or Issue  When casting through Spotify Connect or ...
  • AdamDamon
  • Spotify Star
  • 575 Views
  • 1 replies
  • 0 likes
  • Connect
  • 575 Views
  • 1 replies
  • 0 likes

Liked songs not shuffling on Sonos

Whenever I try to shuffle songs while streaming to Sonos or any other streaming speaker, nothing happens. No songs play ever. I can play albums and all my other playlists and everything else except my liked songs. I have contacted support for way too...

  • Casual Listener
  • Whenever I try to shuffle songs while streaming to Sonos or any other streaming speaker, nothing happens. No songs play ever. I can play albums and all my other playlists and everything else except m...
  • 612 Views
  • 0 replies
  • 0 likes
  • Liked Songs Playlist
    Please Fix This
  • 612 Views
  • 0 replies
  • 0 likes

Superuser Contribution group listening skipping songs

PlanPremiumCountryUSADeviceiPhone SE (2020)Operating SystemiOS 14.4.2 My Question or Issuein a listening session whenever a listener queues or plays a song it will suddenly skip mid song and go back to what the person who made the party was listening...

  • Casual Listener
  • Plan Premium Country USA Device iPhone SE (2020) Operating System iOS 14.4.2   My Question or Issue in a listening session whenever a listener queues or plays a song it will suddenly s...
  • Ver
  • Spotify Legend
  • 492 Views
  • 3 replies
  • 1 likes
  • music
    Other
  • 492 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Updated Podcast track on SoundCloud: Still old track on Spotify

PlanFreeCountrySwitzerland (But based in Japan)Deviceseveral (Windows10, Iphone7)Operating SystemWindows10, IOS14 We recently added our Podcast hosted on SoundCloud on Spotify. The Podcast is about Education Policy globally. In one episode, we receiv...

  • Visitor
  • Plan Free Country Switzerland (But based in Japan) Device several (Windows10, Iphone7) Operating System Windows10, IOS14   We recently added our Podcast hosted on SoundCloud on Spotify....
  • Jeremy
  • Spotify Legend
  • 1299 Views
  • 1 replies
  • 0 likes
  • Other
  • 1299 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Poor sound quality with Spotify Connect on Samsung HW-Q70T

PlanPremiumCountryAustriaDeviceSamsung HW-Q70T with Spotify Connect My Question or IssueHello! Im facing some strange issues with my Samsung Soundbar.when i first connect to the soundbar with my phone via spotify connect i always have poor sound qual...

  • Regular
  • Plan Premium Country Austria Device Samsung HW-Q70T with Spotify Connect   My Question or Issue Hello! Im facing some strange issues with my Samsung Soundbar. when i first connect to th...
  • bczlwlj-_12z5
  • Regular
  • 3642 Views
  • 9 replies
  • 0 likes
  • Connect
    Other
    Samsung
  • 3642 Views
  • 9 replies
  • 0 likes

Superuser Contribution Google home spotify settings

Plan Premium Country EnglandDeviceGoogle HomeOperating SystemGoogleMy Question or IssueHow do you adjust settings when using Google home speaker to listen to spotify (normalise volume, volume level, music quality etc) ???

  • Newbie
  • Plan Premium  Country  England Device Google Home Operating System Google My Question or Issue How do you adjust settings when using Google home speaker to listen to spotify (n...
  • Ver
  • Spotify Legend
  • 773 Views
  • 1 replies
  • 1 likes
  • 773 Views
  • 1 replies
  • 1 likes

Spotify on a portable media player

We have a family subscription and my son uses one account on his iphone. However, he is not allowed his phone at school. Are there any devices which cannot call, text, surf, or run apps etc but which can play Spotify playlists offline. I really want ...

  • Newbie
  • We have a family subscription and my son uses one account on his iphone. However, he is not allowed his phone at school. Are there any devices which cannot call, text, surf, or run apps etc but which...
  • Girlypint
  • Casual Listener
  • 1531 Views
  • 3 replies
  • 0 likes
  • Other
  • 1531 Views
  • 3 replies
  • 0 likes

Superuser Contribution Google Home "Play music LIKE Artist" should start Artist radio

SubscriptionPremium PlatformGoogle Home Assistant My Question or IssueThe Google Home Assistant supports a few quick commands to play songs/artists.The issue is they don't work the same, and they don't work intuitively! "Play song X": this starts Son...

  • Gig Goer
  • Subscription Premium   Platform Google Home Assistant   My Question or Issue The Google Home Assistant supports a few quick commands to play songs/artists. The issue is they don't w...
  • kamcknig
  • Regular
  • 3330 Views
  • 6 replies
  • 5 likes
  • Other
  • 3330 Views
  • 6 replies
  • 5 likes

[iOS][Developer] List all artists in apple carplay

In songs that are collaborated by multiple artists, only the first one is listed in Apple Carplay. I would hear a new voice in a song and get frustrated because I have no idea who it is. I would like to know all the artists who are singing it. Please...

  • Newbie
  • In songs that are collaborated by multiple artists, only the first one is listed in Apple Carplay. I would hear a new voice in a song and get frustrated because I have no idea who it is. I would...
  • Jose_M
  • Spotify Star
  • 1308 Views
  • 1 replies
  • 0 likes
  • Developer
    iOS
  • 1308 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't work with Google Home

I have half a dozen Google Home devices on my network. For the past year or so, I would occasionally get an error, 'Sorry, something went wrong' but the issue would normally resolve in an hour or so. For the past month, I have been unable to play any...

  • Visitor
  • I have half a dozen Google Home devices on my network. For the past year or so, I would occasionally get an error, 'Sorry, something went wrong' but the issue would normally resolve in an hour or so....
  • Mihail
  • Spotify Legend
  • 1097 Views
  • 7 replies
  • 0 likes
  • Other
  • 1097 Views
  • 7 replies
  • 0 likes

Customer service abilities

Customer service should have the ability to manually change the date to when a song was added to a playlist!!! Like what the heck, why dont they have this ability

  • Newbie
  • Customer service should have the ability to manually change the date to when a song was added to a playlist!!! Like what the heck, why dont they have this ability
  • 257 Views
  • 0 replies
  • 0 likes
  • 257 Views
  • 0 replies
  • 0 likes