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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bluejuiceno1
  • Newbie
  • 8560 Views
  • 60 replies
  • 8 likes
  • Other
  • 8560 Views
  • 60 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19554 Views
  • 9 replies
  • 2 likes
  • Other
  • 19554 Views
  • 9 replies
  • 2 likes

Personal playlist voice command not working on google speaker

Hi all! Hopefully someone can point me in the right direction before I'm driven insane. We've got a premium account and created a playlist, however can't get our Google speakers to play it using voice commands. Some of those I've tried "Hey Google pl...

  • Visitor
  • Hi all!   Hopefully someone can point me in the right direction before I'm driven insane.   We've got a premium account and created a playlist, however can't get our Google speakers to ...
  • EthanS1
  • Community Legend
  • 475 Views
  • 1 replies
  • 0 likes
  • 475 Views
  • 1 replies
  • 0 likes

(Web Player) Volume Randomly jumping up during a song

Plan : FreeCountry : BelgiumDevice : Asus Tuf GamingOS : Windows 10 I was Listening to a song using the Spotify Web Player when the volume of the song suddenly jumped up. it gave me a scare, but i ignored it. however the problem reoccured, and when i...

  • Casual Listener
  • Plan : Free Country : Belgium Device : Asus Tuf Gaming OS : Windows 10   I was Listening to a song using the Spotify Web Player when the volume of the song suddenly jumped up. it gave me a ...
  • Lucaltc
  • Casual Listener
  • 463 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 463 Views
  • 1 replies
  • 0 likes

[Mobile][Playlists] How do I turn off shuffle permanently?

The damn thing drives me insane. I’m a premium subscriber for over 5 years, and it’s driving me crazy how it turns itself back on all the time.

  • Visitor
  • The damn thing drives me insane.     I’m a premium subscriber for over 5 years, and it’s driving me crazy how it turns itself back on all the time.
  • 349 Views
  • 0 replies
  • 1 likes
  • Mobile
    Playlists
  • 349 Views
  • 0 replies
  • 1 likes

Superuser Contribution Identity Theft

Someone is using Santanas Identity to get on Release Radars of people. This song is a trap song, and has nothing to do with the real Santana. The real artist is even linked to the fake song which makes this even worse. Spotify do something about it! ...

  • Roadie
  • Someone is using Santanas Identity to get on Release Radars of people.  This song is a trap song, and has nothing to do with the real Santana. The real artist is even linked to the fake song wh...
  • Alex
  • Spotify Legend
  • 896 Views
  • 5 replies
  • 1 likes
  • Other
  • 896 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution No audio on Apple TV 4K with HomePod(s) Connected

If you have the Apple TV 4K connected to HomePod(s) as the audio output source, no sound will play when using the Spotify Apple TV app. The progress meter will go up by no sound comes out. PlanPremium CountryUSA DeviceApple TV 4K, tvOS 14.2Operating ...

  • Roadie
  • If you have the Apple TV 4K connected to HomePod(s) as the audio output source, no sound will play when using the Spotify Apple TV app. The progress meter will go up by no sound comes out.   P...
  • Ivan
  • Spotify Legend
  • 7447 Views
  • 18 replies
  • 6 likes
  • TV
  • 7447 Views
  • 18 replies
  • 6 likes

Important small things to fix on Playstation 5 app

First of all Sorry if my terminology is off, I am using Spotify on different language 1.You forgot to add most important list, my favorites-playlist to quick menu ( small player that can be accessed in game )​2.If I play a song on phone and send it t...

  • Newbie
  • First of all Sorry if my terminology is off, I am using Spotify on different language   1.You forgot to add most important list, my favorites-playlist to quick menu ( small player that ca...
  • 550 Views
  • 0 replies
  • 0 likes
  • 550 Views
  • 0 replies
  • 0 likes

30 mins of ad free music

I don’t always get 30 mins of ad free music. When I watch the ad I get 3 more right after it and then only get about 15-20 mins of ad free music. If this is a problem with some code or something please fix. Thank you. love the app.

  • Visitor
  • I don’t always get 30 mins of ad free music. When I watch the ad I get 3 more right after it and then only get about 15-20 mins of ad free music. If this is a problem with some code or something plea...
  • 288 Views
  • 0 replies
  • 0 likes
  • 288 Views
  • 0 replies
  • 0 likes

[iOS][Playlists] I can't change my playlist cover photo!!!

I have tried multiple images, I have quit the app and restarted my MacBook Air, but nothing works. I am using the Spotify desktop app. Every time I try and save the image, it says there has been an error. Please help

  • Visitor
  • I have tried multiple images, I have quit the app and restarted my MacBook Air, but nothing works. I am using the Spotify desktop app. Every time I try and save the image, it says there has been an e...
  • deadponies
  • Newbie
  • 366 Views
  • 1 replies
  • 1 likes
  • iOS
    Playlists
  • 366 Views
  • 1 replies
  • 1 likes

Superuser Contribution Logout from remote device

PlanPremium FamilyCountryPolandDeviceSAMSUNG SMART TV My Question or IssueCould anybody let me know is it possible to logout from remote device - Samsung Smart TV? I have logged in in Samsung Smart TV and would like to log out from this device. Unfor...

  • Casual Listener
  • Plan Premium Family Country Poland Device SAMSUNG SMART TV   My Question or Issue Could anybody let me know is it possible to logout from remote device - Samsung Smart TV? I have lo...
  • Novy
  • Moderator
  • 3967 Views
  • 3 replies
  • 0 likes
  • TV
  • 3967 Views
  • 3 replies
  • 0 likes

[Big screen] Digibox app misses out personal playlists

Using Spotify on a TV or cable box is a limited experience. I understand that I cannot add and delete songs from playlists and use the more advanced features available on the desktop and mobile apps. But there is another limitation which seems unnece...

  • Gig Goer
  • Using Spotify on a TV or cable box is a limited experience. I understand that I cannot add and delete songs from playlists and use the more advanced features available on the desktop and mobile apps....
  • 289 Views
  • 0 replies
  • 0 likes
  • Android
  • 289 Views
  • 0 replies
  • 0 likes

Superuser Contribution Sonos Play1 stops spotify playlists since 2 weeks

PlanPremiumCountryGermanyDeviceSonos Play1 My Question or IssueWe have a Sonos Play1 which worked fine with Spotify for years. Roughly 2 weeks ago, when playing back Spotify playlists the stream stops after 2-4 songs. Curious what was going on, I cap...

  • Casual Listener
  • Plan Premium Country Germany Device Sonos Play1   My Question or Issue We have a Sonos Play1 which worked fine with Spotify for years. Roughly 2 weeks ago, when playing back Spotify play...
  • Novy
  • Moderator
  • 957 Views
  • 5 replies
  • 0 likes
  • 957 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Web Player] Advertisement EQ settings

I love my music loud/strong so you can feel it BUT Spotify’s advert eq settings are so ‘beefed up’ and have their wave files stretched to the maximum, I have to have it all turned down to a boring volume. Please Spotify people re master your adverts ...

  • Visitor
  • I love my music loud/strong so you can feel it BUT Spotify’s advert eq settings are so ‘beefed up’ and have their wave files stretched to the maximum, I have to have it all turned down to a boring vo...
  • Elena
  • Moderator
  • 403 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 403 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Music pause randomly

Music will pause almost every 30seconds and I will need to "sign out everywhere" and re-log in again in order tk bypass this issue. But I will need to repeat this step over and over whenever I connect or disconnect a bluetooth device or even listenin...

  • Casual Listener
  • Music will pause almost every 30seconds and I will need to "sign out everywhere" and re-log in again in order tk bypass this issue. But I will need to repeat this step over and over whenever I connec...
  • Jeremy
  • Spotify Legend
  • 461 Views
  • 1 replies
  • 0 likes
  • music
  • 461 Views
  • 1 replies
  • 0 likes

Superuser Contribution web player not let me log in

Im using google chrome on mac os, after i log in the website reload and after it shows a popup, saying some trouble happend; this problem happend too in wondows so i don`t know where is the issue.

  • Casual Listener
  • Im using google chrome on mac os, after i log in the website reload and after it shows a popup, saying some trouble happend; this problem happend too in wondows so i don`t know where is the issue. &...
  • Jeremy
  • Spotify Legend
  • 654 Views
  • 7 replies
  • 0 likes
  • Other
  • 654 Views
  • 7 replies
  • 0 likes

Superuser Contribution No Joe Rogan podcast on the playlist

PlanPremium DuoCountryRussiaDevice(Mi Air 13'3)Operating System(Android Oreo, Windows 10)My Question or IssueEverybody talks about Joe Rogan moved to Spotify but I when I open official page with playlists of his podcasts the playlists are empty. What...

  • Casual Listener
  • Plan Premium Duo Country Russia Device (Mi Air 13'3) Operating System (Android Oreo, Windows 10) My Question or Issue Everybody talks about Joe Rogan moved to Spotify but I when I open ...
  • Mihail
  • Spotify Legend
  • 1441 Views
  • 8 replies
  • 1 likes
  • Other
  • 1441 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution Need help for: ?Helping by closing down topics?

Plan: PREMIUMCountry: CANADAOperating System: LAPTOP + ANDROID My Question or Issue:1- QUOTE:''The Spotify Community is a place where thousands of Spotify users go to get help and to help others.'' 2- STATEMENT:I got no help and my request was closed...

  • Casual Listener
  • Plan: PREMIUM Country: CANADA Operating System: LAPTOP + ANDROID   My Question or Issue: 1- QUOTE: ''The Spotify Community is a place where thousands of Spotify users go to ...
  • Alex
  • Spotify Legend
  • 526 Views
  • 1 replies
  • 0 likes
  • Other
  • 526 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Samsung TV Tizen app: no sound, controls do not work

PlanPremiumCountryRussia DeviceSamsung TV UE55TU8500UXOperating SystemTizen (i guess) T-NKLDEUC-1402.4 My Question or IssueI've installed Spotify app from store, it had been working for several weeks, after that it started to work like this:* Everyth...

  • Casual Listener
  • Plan Premium Country Russia   Device Samsung TV UE55TU8500UX Operating System Tizen (i guess) T-NKLDEUC-1402.4   My Question or Issue I've installed Spotify app from store, ...
  • Mihail
  • Spotify Legend
  • 1295 Views
  • 3 replies
  • 0 likes
  • Samsung
    TV
  • 1295 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't play spotify on Echo Dot - can anyone help?

My Question or Issue I have always been able to play spotify on echo dot, using my phone to choose which playlist to play and choosing the echo dot as the device to play it on. Lately I can only listen to it on my phone. If I go to 'Connect to a Devi...

  • Casual Listener
  •  My Question or Issue  I have always been able to play spotify on echo dot, using my phone to choose which playlist to play and choosing the echo dot as the device to play it on. Lately I ...
  • eduardofromtx
  • Newbie
  • 17501 Views
  • 6 replies
  • 3 likes
  • Other
  • 17501 Views
  • 6 replies
  • 3 likes

Superuser Contribution Unlinking

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am in an issue right now where my PSN account is banned and i can’t unlink it to put it on...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I...
  • CarlosE
  • Moderator
  • 920 Views
  • 3 replies
  • 0 likes
  • Connect
    music
    PlayStation
    Sony
  • 920 Views
  • 3 replies
  • 0 likes