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Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Vasil
Moderator
2024-03-20 5:14:41 PM
yesterday
Madethisyaccidentw
Newbie
11855 Views
80 replies
9 likes
Other

11855 Views
80 replies
9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

HardDriveRadio
Regular
2020-04-05 4:46:13 PM
2024-08-05 2:54:12 PM
のぞみ
Visitor
20439 Views
9 replies
2 likes
Other

20439 Views
9 replies
2 likes

Superuser Contribution Spotify App not able to connect to Sonos

PlanPremium (Family)CountryUSDeviceiPhone 8 & 11, Mac, WindowsOperating SystemMacOS Big Sur, iOS 14.4, Windows 10 (all patched) My Question or IssueFor the past couple weeks, Sonos has not available to send music to from the Spotify app on our phones...

ctmcintyre
Newbie
Plan Premium (Family) Country US Device iPhone 8 & 11, Mac, Windows Operating System MacOS Big Sur, iOS 14.4, Windows 10 (all patched) My Question or Issue For the past couple we...
2021-03-03 4:56:49 PM
2021-03-05 10:53:48 AM
Jeremy
Spotify Legend
346 Views
1 replies
0 likes

346 Views
1 replies
0 likes

Superuser Contribution [PS4] No spotify app in PSN (Ukraine)

PlanPremiumCountryUkraineDevicePS4 ProOperating SystemFreeBSD fork O_oMy Question or IssueSpotify for Ukraine launched yesterday. How long does it take to wait for the application to appear in the market for PS4?

Proha
Visitor
Plan Premium Country Ukraine Device PS4 Pro Operating System FreeBSD fork O_o My Question or Issue Spotify for Ukraine launched yesterday. How long does it take to wait for the application t...
2020-07-15 4:57:17 PM
2021-03-05 8:50:34 AM
Explanandum
Casual Listener
2971 Views
7 replies
47 likes
PlayStation

2971 Views
7 replies
47 likes

Superuser Contribution Can't install Spotify on Samsung Galaxy Watch from Bangladesh

PlanFreeCountryBangladeshDeviceSamsung Galaxy WatchOperating SystemTizen 4.0.0.7 My Question or IssueSpotify launched in Bangladesh recently, and I'm really enjoying it! It's working fine on desktop and mobile, however I'm unable to install it on my ...

Ekushey
Casual Listener
Plan Free Country Bangladesh Device Samsung Galaxy Watch Operating System Tizen 4.0.0.7 My Question or Issue Spotify launched in Bangladesh recently, and I'm really enjoying it! It's...
2021-03-03 9:30:48 AM
2021-03-04 12:27:47 PM
Jeremy
Spotify Legend
859 Views
3 replies
0 likes
Samsung

859 Views
3 replies
0 likes

[Other] Discord Embed Volume Freaking Control

Dear Spotify, Thanks for the project. I'm sorry, telling, but it seems, your Discord embed might killed someone, literally. For example, someone sent me a Discord message containing a Spotify embed and after me quietly clicking on the "Play" button, ...

F8ER
Visitor
Dear Spotify, Thanks for the project. I'm sorry, telling, but it seems, your Discord embed might killed someone, literally. For example, someone sent me a Discord message cont...
2021-03-04 4:56:36 AM
2459 Views
0 replies
20 likes
Other

2459 Views
0 replies
20 likes

[All Platforms][Other] Does Wrapped Count a Single Differently than the Album Version?

How does Wrapped treat a single a band releases before an album? For example, let's say Band A releases a single called "Song 1". I listened to the Song 1 single 100 times, but when the album released a month later, I listened to the album version of...

settlem43
Newbie
How does Wrapped treat a single a band releases before an album? For example, let's say Band A releases a single called "Song 1". I listened to the Song 1 single 100 times, but when the album release...
2021-03-04 4:33:51 AM
530 Views
0 replies
0 likes
All Platforms
Other

530 Views
0 replies
0 likes

Superuser Contribution Spotify doesn't work on LG TV with soundbar LG SN7Y with digital sound out set to pass through

PlanPremiumDeviceTV LG NANO86, Soundbar LG SN7YOperating SystemwebOs 5.1.0 My Question or IssueSpotify doesn't work on TV with soundbar connected through HDMI ARC when sound out is set to pass through. I tried to uninstall the app and reinstall, turn...

xhuko
Casual Listener
Plan Premium Device TV LG NANO86, Soundbar LG SN7Y Operating System webOs 5.1.0 My Question or Issue Spotify doesn't work on TV with soundbar connected through HDMI ARC when sound out ...
2021-03-01 10:28:34 PM
2021-03-03 7:00:04 PM
Novy
Moderator
1010 Views
6 replies
0 likes
TV

1010 Views
6 replies
0 likes

[All Platforms] Change the in-app volume when switching devices

I would be listening to Spotify on Alexa, but then switch to headphones on my computer. For some reason the in-app volume would automatically default to whatever the Alexa was using. It'd be much easier if you could set a default in-app volume for ea...

joycerice888
Visitor
I would be listening to Spotify on Alexa, but then switch to headphones on my computer. For some reason the in-app volume would automatically default to whatever the Alexa was using. It'd be much eas...
2021-03-02 9:50:27 PM
288 Views
0 replies
0 likes
All Platforms

288 Views
0 replies
0 likes

Solved!!Superuser Contribution [WEB] Artist Profile Picture is not round, it is an ellipse.

PlanPremiumCountryHungaryDevicePC Operating SystemWindows 10, (Chrome browser) My Question or IssueThis should be round not oval shaped. https://open.spotify.com/artist/7kJltpWCYnPk2NuzATJ5fl

brianelete
Roadie
Plan Premium Country Hungary Device PC Operating System Windows 10, (Chrome browser) My Question or Issue This should be round not oval shaped. https://open.spotify.com/...
2021-02-25 3:26:30 PM
2021-03-01 7:43:54 PM
Novy
Moderator
1339 Views
3 replies
0 likes
Other

1339 Views
3 replies
0 likes

Superuser Contribution Stop shuffling the playlist when changing the playback device

I've got Amazon Echo Dot devices all around and use them to play Spotify. Here's the problem:I listen a playlist on shuffle, remove unwated songs, move the songs around. Then I want to go to another room and continue listening. I say "Alexa, ask Spot...

user-removed
Visitor
I've got Amazon Echo Dot devices all around and use them to play Spotify. Here's the problem: I listen a playlist on shuffle, remove unwated songs, move the songs around. Then I want to go to anot...
2019-08-11 7:21:37 AM
2021-02-28 12:23:42 AM
CarlosE
Moderator
3351 Views
9 replies
7 likes
Android
Playlists

3351 Views
9 replies
7 likes

Solved!!Superuser Contribution Spotify Not playing, random username

So my spotify has been not working. I tried reinstalling, resetting my whole laptop. but it's not working and I need help. Whenever I open spotify, it shows some random username, and I can only click the left handed side panels and nothing else, I ca...

Blitzier
Casual Listener
So my spotify has been not working. I tried reinstalling, resetting my whole laptop. but it's not working and I need help. Whenever I open spotify, it shows some random username, and I can o...
2021-02-27 8:11:06 PM
2021-02-28 8:43:28 PM
Eni
Moderator
2449 Views
2 replies
1 likes
Other

2449 Views
2 replies
1 likes

Superuser Contribution Chromecast 100% volume at start

PlanPremiumCountryBelgium DeviceChromecast 3 controlled by android phonesOperating Systemwhatever a chromecast 3 runs on My Question or Issuei use my chromecast to play music fro m spotify on my TVwhenever i start doing this, it starts off at 100% mu...

Dotarape
Regular
Plan Premium Country Belgium Device Chromecast 3 controlled by android phones Operating System whatever a chromecast 3 runs on My Question or Issue i use my chromecast to pla...
2021-02-27 6:09:13 PM
2021-02-28 6:44:07 PM
Eni
Moderator
701 Views
1 replies
0 likes

701 Views
1 replies
0 likes

Superuser Contribution Many of the 60 music categories/genres don't show on Sonos. How to fix?

Plan: PremiumCountry: AustraliaDevice: Sonos 5 and Sonos 1 I contacted your support team on SpotifyCares but the responses that I got were not helpful at all. Here's the conversation: In the Spotify app, there are about 60 categories/genres of music ...

TheSecret
Regular
Plan: Premium Country: Australia Device: Sonos 5 and Sonos 1 I contacted your support team on SpotifyCares but the responses that I got were not helpful at all. Here's the conversati...
2021-02-27 1:21:50 PM
2021-02-28 1:46:34 PM
Alex
Spotify Legend
491 Views
1 replies
0 likes

491 Views
1 replies
0 likes

SUPPORT VIZIO

I know you guys stopped supporting in 2017 but come on. I’ve been using my TV to connect straight from my phone until now I have to have premium to do so only to find out you guys stopped supporting Vizio? Why? There doesn’t seem to be any clear expl...

blaze669
Newbie
I know you guys stopped supporting in 2017 but come on. I’ve been using my TV to connect straight from my phone until now I have to have premium to do so only to find out you guys stopped supporting ...
2021-02-22 12:24:46 AM
2021-02-28 2:54:26 AM
Billy-J
Spotify Star
1735 Views
1 replies
0 likes

1735 Views
1 replies
0 likes

[Spotify for Artists] My Monthly listeners is not updating, please someone Help!

Hi, so it's been 7 days and my Monthly listeners on Spotify which should be updated approx 3pm EST every day have no my updated in 7 days, can someone please please help as I have emailed Spotify for artists multiple times and they have not responded...

robirwin23
Newbie
Hi, so it's been 7 days and my Monthly listeners on Spotify which should be updated approx 3pm EST every day have no my updated in 7 days, can someone please please help as I have emailed Spotify for...
2021-02-22 4:06:19 PM
2021-02-28 2:53:21 AM
Billy-J
Spotify Star
1212 Views
1 replies
0 likes

1212 Views
1 replies
0 likes

Downloaded music retention

Does downloaded music stay forever in my phone even though my subscription has expired?

Ve7say
Visitor
Does downloaded music stay forever in my phone even though my subscription has expired?
2021-02-23 1:49:14 AM
2021-02-28 1:43:48 AM
dinomight
Spotify Star
665 Views
1 replies
0 likes
Android
Your Library

665 Views
1 replies
0 likes

Web features

Please, developers, add already search for songs and sorting by name/date songs in playlists, desktop app has it, so why Web-player doesn't?

Omnigreen
Newbie
Please, developers, add already search for songs and sorting by name/date songs in playlists, desktop app has it, so why Web-player doesn't?
2021-02-23 11:42:04 PM
2021-02-28 1:37:25 AM
dinomight
Spotify Star
516 Views
1 replies
1 likes

516 Views
1 replies
1 likes

Superuser Contribution Bad quality with Spotify Connect

PlanPremiumCountryFrance Device(iPhone XR, Apple TV, Onkyo NR 686) My Question or IssueHi.I have a big the sound quality problem with Spotify connect. I try with two different audio amp with the same issue. When I listen on my iPhone with headspeaker...

Yopp
Casual Listener
Plan Premium Country France Device (iPhone XR, Apple TV, Onkyo NR 686) My Question or Issue Hi. I have a big the sound quality problem with Spotify connect. I try...
2019-12-12 3:09:39 PM
2021-02-27 8:35:14 PM
CarlosE
Moderator
2577 Views
3 replies
6 likes
Connect
music
Onkyo

2577 Views
3 replies
6 likes

[Connect] Nephop - A Musical Revolution

To those who can help me, Not many people are familiar with the beautiful Himalayan region of Nepal. After a decade, long political instability and civil war, Nepal has finally removed its autocratic monarchy and finally secured a stable communist go...

UnclePrabal
Casual Listener
To those who can help me, Not many people are familiar with the beautiful Himalayan region of Nepal. After a decade, long political instability and civil war, Nepal has finally removed...
2017-12-25 1:12:07 PM
2021-02-27 12:00:36 PM
MattSuda
Spotify Star
1479 Views
3 replies
1 likes
Connect

1479 Views
3 replies
1 likes

Superuser Contribution Filtering a playlist on one device affects other devices

PlanPremium Operating SystemMacOS Catalina, Android My Question or IssueToday I filtered my "liked songs" playlist on my Mac, played the song, and then switched to my Android mobile to try and play another song in that same filtered playlist but coul...

Edwarric
Casual Listener
Plan Premium Operating System MacOS Catalina, Android My Question or Issue Today I filtered my "liked songs" playlist on my Mac, played the song, and then switched to my Android ...
2021-02-25 5:55:33 PM
2021-02-26 6:46:09 PM
CarlosE
Moderator
346 Views
1 replies
0 likes
Other

346 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify In Georgia

Hey folks, So, I was wondering the other day about why Spotify still hasn't expanded its service to the Republic of Georgia. We're a small, post-soviet union developing country mainly influenced by the western culture. I just wanted to say and ask th...

lonelytumbler
Newbie
Hey folks, So, I was wondering the other day about why Spotify still hasn't expanded its service to the Republic of Georgia. We're a small, post-soviet union developing country mainly i...
2018-01-21 3:58:12 PM
2021-02-26 3:29:24 PM
ZbyszekM
Casual Listener
21250 Views
30 replies
123 likes

21250 Views
30 replies
123 likes

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