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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bluejuiceno1
  • Newbie
  • 8566 Views
  • 60 replies
  • 8 likes
  • Other
  • 8566 Views
  • 60 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19556 Views
  • 9 replies
  • 2 likes
  • Other
  • 19556 Views
  • 9 replies
  • 2 likes

Superuser Contribution [Other] Taco Bell commercial - sound quality not clear

I love Spotify and don't mind the ads at all but every time the current Taco Bell ad comes on it's extremely distracting. The sound is not clear at all. It's very fuzzy or distorted and irritating. I seriously consider going to a different app when t...

  • Visitor
  • I love Spotify and don't mind the ads at all but every time the current Taco Bell ad comes on it's extremely distracting.  The sound is not clear at all.  It's very fuzzy or distorted and i...
  • Elena
  • Moderator
  • 754 Views
  • 1 replies
  • 0 likes
  • Other
  • 754 Views
  • 1 replies
  • 0 likes

Music from a specific year

Via my Alexa units I cannot ask Alexa to play songs from 1980 for example when spotify is the default music provider, but it does when amazon is the music provider.

  • Visitor
  • Via my Alexa units I cannot ask Alexa to play songs from 1980 for example when spotify is the default music provider, but it does when amazon is the music provider. 
  • 171 Views
  • 0 replies
  • 0 likes
  • 171 Views
  • 0 replies
  • 0 likes

Superuser Contribution My podcast stopped being updated after an RSS encoding issue that was fixed

My podcast at https://open.spotify.com/show/3QhqnpTpBcoowx7Jdz9Zsx has stopped updating.I had a character encoding issue in a new podcast listing and even though I fixed the issue a few hours later, spotify doesn't list the new podcast.I already trie...

  • Visitor
  • My podcast at https://open.spotify.com/show/3QhqnpTpBcoowx7Jdz9Zsx has stopped updating. I had a character encoding issue in a new podcast listing and even though I fixed the issue a few hours later...
  • Mihail
  • Spotify Legend
  • 531 Views
  • 1 replies
  • 0 likes
  • Other
  • 531 Views
  • 1 replies
  • 0 likes

[All Platforms][Connect] Amazon Echo Multi-Room Music groups STILL NOT appearing in Spotify Connect

This is a problem that has existed for years and the proposed solution given in this support community does not work!In my case it's 5 Amazon Echos configured in multiple multiroom setups. These work eg via Amazon Music without any problems. They sho...

  • Regular
  • This is a problem that has existed for years and the proposed solution given in this support community does not work! In my case it's 5 Amazon Echos configured in multiple multiroom setups. Thes...
  • 277 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Connect
  • 277 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Subscription] [All Platforms] "Not eligible for Individual premium plan"

PlanPremium (Just expired)CountryBoliviaDevice(Windows PC)Operating System(Windows 10. Browser: Firefox, Chrome) My Question or IssueI used to have a yearly premium plan which has now recently expired and I am trying to purchase the Individual (yearl...

  • Regular
  • Plan Premium (Just expired) Country Bolivia Device (Windows PC) Operating System (Windows 10. Browser: Firefox, Chrome)   My Question or Issue I used to have a yearly premium plan whic...
  • Jeremy
  • Spotify Legend
  • 1263 Views
  • 5 replies
  • 0 likes
  • Other
  • 1263 Views
  • 5 replies
  • 0 likes

Superuser Contribution cartão vale presente

PlanPremiumCountryBrazil Operating SystemAndroid My Question or Issue Posso presentear alguém com o Spotify onde a pessoa mora em outro país? A única informação que tem no site é "a região ou o país cadastrado na sua conta deve ser o mesmo em que o c...

  • Visitor
  • Plan Premium Country Brazil   Operating System Android   My Question or Issue   Posso presentear alguém com o Spotify onde a pessoa mora em outro país? A única informação que...
  • Alex
  • Spotify Legend
  • 355 Views
  • 1 replies
  • 0 likes
  • Other
  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disable Spotify Connect on Smart TV?

PlanPremiumCountryUSADeviceLG TVOperating SystemWebOS(?) My Question or IssueI have an LG TV but use an Android TV box for everything else. When casting Spotify from my computer/phone, the TV appears in the device list twice: the LG TV itself (Spotif...

  • Casual Listener
  • Plan Premium Country USA Device LG TV Operating System WebOS(?)   My Question or Issue I have an LG TV but use an Android TV box for everything else. When casting Spotify from my compu...
  • Mihail
  • Spotify Legend
  • 4719 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
    TV
  • 4719 Views
  • 1 replies
  • 0 likes

Why did the Roku App Change? Boring UI

PlanFreeCountry USADeviceRoku 3710x Roku Express PlusOperating SystemRoku 9.2.0 My Question or Issue: Why did the Roku App Change?? Boring User Interface now. This is purely an opinion post but I really hope that Spotify and Roku uses this as Feedbac...

  • Casual Listener
  • ...eed to create an account and write publicly    I used to be a member Spotify really long time ago - I think it was around 2011. I didn't like the fact that Spotify stored so much l...
  • MannyGForever
  • Music Fan
  • 1015 Views
  • 4 replies
  • 0 likes
  • Other
  • 1015 Views
  • 4 replies
  • 0 likes

Superuser Contribution Embed Spotify video from podcast episode on website?

I'd like to embed a Spotify podcast episode with video on my website. The podcast episode in question does have video within the Spotify app, but when I copy the embed code, only the audio gets embedded. Is it possible to embed the Spotify video on a...

  • Casual Listener
  • I'd like to embed a Spotify podcast episode with video on my website. The podcast episode in question does have video within the Spotify app, but when I copy the embed code, only the audio gets embed...
  • Jeremy
  • Spotify Legend
  • 1173 Views
  • 1 replies
  • 1 likes
  • Other
  • 1173 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Pip Reset

PlanPremiumCountryRomaniaDevicePC WEB-PLAYEROperating SystemWindows 10BrowserChromeMy Question or IssueStep 0 : Go to a podcast with video;Step 1: Play it ;Step 2: Activate picture-in-picture in Chrome;Step 3: Wait 3sec;EXPECTED: Video should play in...

  • Visitor
  • Plan Premium Country Romania Device PC WEB-PLAYER Operating System Windows 10 Browser Chrome My Question or Issue Step 0 : Go to a podcast with video; Step 1: Play it ; Step 2: Activat...
  • Mihail
  • Spotify Legend
  • 808 Views
  • 1 replies
  • 1 likes
  • 808 Views
  • 1 replies
  • 1 likes

Superuser Contribution (windows 10) any playlist that I open doesn't show the tracks on it and won't let me play it

I've tried reinstalling spotify, tried opening on web, even tried making a new account, but no matter what I do my and other people's playlists show up as blank, it says that there are no tracks and even when i try to add songs they still don't show ...

  • Visitor
  • I've tried reinstalling spotify, tried opening on web, even tried making a new account, but no matter what I do my and other people's playlists show up as blank, it says that there are no tracks and ...
  • Peter
  • Spotify Legend
  • 392 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 392 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution One of my liked song changed to this unknown artist?

PlanPremium CountryMalaysia DeviceSpotify Desktop Operating SystemWindows 10 My Question or IssueHi, I got some weird issue here. From what I remember and 100% sure. I liked one song from The xx - Intro (link). Somehow for whatever reason, that song ...

  • Casual Listener
  • Plan Premium   Country Malaysia   Device Spotify Desktop   Operating System Windows 10   My Question or Issue Hi, I got some weird issue here. From what I remember an...
  • Alex
  • Spotify Legend
  • 2110 Views
  • 8 replies
  • 11 likes
  • music
    Other
  • 2110 Views
  • 8 replies
  • 11 likes

Superuser Contribution Language translation issues (french)

CountryFrance DeviceAndroidOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue1 - On artist's page, it shouldn't be "ABONNEMENT" but "ABONNÉ" if you are subscribed to an artist. 2 - When clicking on artist's page 3 dots butto...

winona.png winona2.png
  • Casual Listener
  • Country France   Device Android Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue 1 - On artist's page, it shouldn't be "ABONNEMENT" but "ABONNÉ"...
  • Alex
  • Spotify Legend
  • 503 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 503 Views
  • 1 replies
  • 0 likes

Solved!! Alexa / Device Conflict / Family Plan

Hi all! I have a Spotify Family Plan and about 10 Amazon Echo devices around my house. Here's the problem I'm facing... When I'm at work or in the car, I like to listen to Spotify on my phone. But my fiancee works from home, where she likes to listen...

  • Regular
  • Hi all!    I have a Spotify Family Plan and about 10 Amazon Echo devices around my house.    Here's the problem I'm facing...   When I'm at work or in the car, I like t...
  • Mumsy4
  • Music Fan
  • 9113 Views
  • 3 replies
  • 2 likes
  • music
    Other
  • 9113 Views
  • 3 replies
  • 2 likes

Superuser Contribution Web player skips tracks or freezes after 9 seconds

BrowserVivaldi 3.4.2066.94Operating SystemWindows 10 My Question or IssueIf I go to https://open.spotify.com/playlist/37i9dQZF1DX4sWSpwq3LiO and select the first track then it skips through the first 5 tracks, plays an ad, and then plays 9 seconds of...

  • Casual Listener
  • Browser Vivaldi 3.4.2066.94 Operating System Windows 10   My Question or Issue If I go to https://open.spotify.com/playlist/37i9dQZF1DX4sWSpwq3LiO and select the first track then it s...
  • Berbard
  • Casual Listener
  • 2308 Views
  • 9 replies
  • 3 likes
  • Other
  • 2308 Views
  • 9 replies
  • 3 likes

[All Platforms] Make idea submission easier

It was very hard for me to find the idea submission feature and therefore I suspect there were a lot of people with a lot of great ideas but they just did't know how to submit them. I thing idea submission should be a feature reachable from the app. ...

  • Casual Listener
  • It was very hard for me to find the idea submission feature and therefore I suspect there were a lot of people with a lot of great ideas but they just did't know how to submit them. I thing idea subm...
  • Luan
  • Spotify Star
  • 323 Views
  • 3 replies
  • 1 likes
  • All Platforms
  • 323 Views
  • 3 replies
  • 1 likes

Superuser Contribution Queued songs don't show up in the recently played, after they've been played

PlanPremiumCountryCanadaDeviceIphone 12 pro and desktopOperating SystemiOS 12.4.2, Windows 10 My Question or IssueI usually queue a bunch of songs a time, but after the queued songs have been played, they don't show up in the recently played.So does ...

  • Visitor
  • Plan Premium Country Canada Device Iphone 12 pro and desktop Operating System iOS 12.4.2, Windows 10   My Question or Issue I usually queue a bunch of songs a time, but after the queue...
  • Peter
  • Spotify Legend
  • 724 Views
  • 1 replies
  • 0 likes
  • Other
  • 724 Views
  • 1 replies
  • 0 likes

Toggle behind the music

PlanPremiumCountryUKDevice(iPhone SE)Operating System(iOS 10) My Question or IssueThere's been a lot of people asking be able to disable behind the lyrics.In the distant past, I asked for the feedback sounds to have a disable button, thenin the very ...

  • Casual Listener
  • Plan Premium Country UK Device (iPhone SE) Operating System (iOS 10)   My Question or Issue There's been a lot of people asking be able to disable behind the lyrics. In the distant pa...
  • 198 Views
  • 0 replies
  • 0 likes
  • music
  • 198 Views
  • 0 replies
  • 0 likes

Re: [Web Player] No scrollbar for Playlists sidebar when using Firefox

I can't figure out how to do a new post so I am posting here. In order to find out what playlists various artists are on I have been going to the artist profile and selecting "About." near the top of the artist profile. Then among other things, I cou...

  • Visitor
  • I can't figure out how to do a new post so I am posting here. In order to find out what playlists various artists are on I have been going to the artist profile and selecting "About."  near the ...
  • 257 Views
  • 0 replies
  • 0 likes
  • 257 Views
  • 0 replies
  • 0 likes