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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Lone2
  • Newbie
  • 7180 Views
  • 49 replies
  • 6 likes
  • Other
  • 7180 Views
  • 49 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19142 Views
  • 9 replies
  • 2 likes
  • Other
  • 19142 Views
  • 9 replies
  • 2 likes

JOE Rogan experience not working on Firestick

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Is anyone else having trouble with the JRE playing on Spotify on a Firestick? Its like it hasn't updated in over a month. It has about 1...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android    Is anyone else having trouble with the JRE playing ...
  • 694 Views
  • 0 replies
  • 3 likes
  • Other
  • 694 Views
  • 0 replies
  • 3 likes

Help! How do I Import my Google Play Music Playlists???

PlanPremiumCountryUSADeviceSamsung Galaxy 8 +; Microsoft Surface Pro 4Operating SystemG955USQU6DSG7; Windows 10 v. 1903 My Question or IssueI would like to export my google play music playlists into spotify to better streamline my music. I've tried a...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy 8 +; Microsoft Surface Pro 4 Operating System G955USQU6DSG7; Windows 10 v. 1903   My Question or Issue I would like to export my google p...
  • aasddsassd
  • Regular
  • 4356 Views
  • 4 replies
  • 0 likes
  • Other
  • 4356 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Google Nest Mini] sound just disapears

PlanPremiumCountryBelgiumDeviceGoogle Nest Mini 2nd generation My Question or IssueSince one week, the play of my Spotify playlists on my google nest mini just stops. When I open the app on my mobile phone, I see that the song is still playing. In th...

  • Casual Listener
  • Plan Premium Country Belgium Device Google Nest Mini 2nd generation     My Question or Issue Since one week, the play of my Spotify playlists on my google nest mini just stops. Whe...
  • Alex
  • Spotify Legend
  • 1230 Views
  • 3 replies
  • 0 likes
  • Other
  • 1230 Views
  • 3 replies
  • 0 likes

Browse not working on PS3

Currently on Premium in AustraliaSpotify working fine on my android phone and PC My Issue is on the PS3 the 'Browse' button isn't working.'Your music' and search works fine, the problem started last week.Logged in and out, PS3 system is up to date, n...

  • Casual Listener
  • Currently on Premium in Australia Spotify working fine on my android phone and PC   My Issue is on the PS3 the 'Browse' button isn't working. 'Your music' and search works fine, the problem ...
  • ahnu
  • Casual Listener
  • 1210 Views
  • 3 replies
  • 1 likes
  • ps3
  • 1210 Views
  • 3 replies
  • 1 likes

[Subscription] How to find the date when a family member was added to Family Subscription

Hi, I'd like to know how I can find the date when I added a certain family member to the family account? I've looked up my account profile and receipts and I can't find this information. Thanks!

  • Newbie
  • Hi, I'd like to know how I can find the date when I added a certain family member to the family account? I've looked up my account profile and receipts and I can't find this information. Thanks! 
  • 465 Views
  • 0 replies
  • 1 likes
  • Subscription
  • 465 Views
  • 0 replies
  • 1 likes

No Discover Weekly since I subscribed 5 months ago

I became a premium user when Spotify launched in India around 5 months ago. However, I'm yet to receive a single Discover Weekly playlist so far!

  • Casual Listener
  • I became a premium user when Spotify launched in India around 5 months ago. However, I'm yet to receive a single Discover Weekly playlist so far!
  • 3enraha
  • Regular
  • 1483 Views
  • 6 replies
  • 1 likes
  • Other
  • 1483 Views
  • 6 replies
  • 1 likes

Bottom part of Web Player doesn't show - it's cut off

PlanPremiumCountrySloveniaDevice(HP Envy x360 13')Operating System(Windows 10) My Question or Issue Hi, Please see attached screenshot. The Web Player does not show in its entirety and it's a pain if I want to toggle anything on the bottom part of th...

  • Visitor
  • Plan Premium Country Slovenia Device (HP Envy x360 13') Operating System (Windows 10)   My Question or Issue   Hi,   Please see attached screenshot. The Web Player does no...
  • Emilia_8
  • Community Legend
  • 1567 Views
  • 3 replies
  • 2 likes
  • Other
  • 1567 Views
  • 3 replies
  • 2 likes

Superuser Contribution Bring back the ability to download all albums

PlanPremiumDeviceiPad, Pocophone F1, Windows, LinuxOperating SystemiOS 12, Android 8, Windows 10, Ubuntu 19.04 My Question or IssueI get that you guys decided to redo songs and change library and while it is annoying I understand that you guys wont c...

  • Casual Listener
  • Plan Premium Device iPad, Pocophone F1, Windows, Linux Operating System iOS 12, Android 8, Windows 10, Ubuntu 19.04   My Question or Issue I get that you guys decided to redo songs and c...
  • Alex
  • Spotify Legend
  • 15051 Views
  • 12 replies
  • 42 likes
  • music
  • 15051 Views
  • 12 replies
  • 42 likes

"Recently Played" section in Home tab has not been updated for a long time.

My "Recently Played" section in Home tab has not been updated for a long time. How can I either fix it or clear "Recently Played" list ON HOME TAB?

  • Visitor
  • My "Recently Played" section in Home tab has not been updated for a long time. How can I either fix it or clear "Recently Played" list ON HOME TAB?
  • AdamDamon
  • Spotify Star
  • 549 Views
  • 1 replies
  • 1 likes
  • music
    Other
  • 549 Views
  • 1 replies
  • 1 likes

Why are collaborative Playlists private and some users have them public?

Why are collaborative playlists private and some users have them public? I've seen other collaborative playlists in other user profiles and they are public but each time I create one becomes private and no one can see it.

  • Regular
  • Why are collaborative playlists private and some users have them public? I've seen other collaborative playlists in  other user profiles and they are public but each time I create one becomes p...
  • gmrdelcielo
  • Regular
  • 1574 Views
  • 5 replies
  • 0 likes
  • Other
  • 1574 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Roku][Developer] Roku does not obey hidden songs in auto-generated playlists.

Hey there,Roku Spoitify should obey hidden songs in auto-generated playlists (eg. Release Radar). Whether this isn't functioning correctly or hasn't been programmed yet, the result is a broken player and experience. My Roku3 has the latest Spotify ap...

  • Newbie
  • Hey there, Roku Spoitify should obey hidden songs in auto-generated playlists (eg. Release Radar).  Whether this isn't functioning correctly or hasn't been programmed yet, the result is a broke...
  • Elena
  • Moderator
  • 586 Views
  • 2 replies
  • 0 likes
  • Developer
    roku
  • 586 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music Quality (and Volume level)

PlanPremiumCountryDenmarkDeviceiPhone X and PCOperating SystemiOS 12.2 and Windows 10 Pro My Question or IssueI have a problem. I recently bought Spotify premium to be able to choose which songs I want to listen to and get better music quality. Now h...

  • Regular
  • Plan Premium Country Denmark Device iPhone X and PC Operating System iOS 12.2 and Windows 10 Pro   My Question or Issue I have a problem. I recently bought Spotify premium to be able t...
  • Ver
  • Spotify Legend
  • 3833 Views
  • 7 replies
  • 0 likes
  • music
    Other
  • 3833 Views
  • 7 replies
  • 0 likes

[iOS][Spotify for Artists] Artists Top 500 rankings won’t change

Every time the monthly stats for artists change, the Top 500 places don’t until a little while later. And sometimes it shows two spots when you go into their bio. Don’t know what to do. Tried every single way I can to fix it yet it never fixes manual...

  • Regular
  • Every time the monthly stats for artists change, the Top 500 places don’t until a little while later. And sometimes it shows two spots when you go into their bio. Don’t know what to do. Tried every s...
  • 426 Views
  • 0 replies
  • 0 likes
  • iOS
    Spotify for Artists
  • 426 Views
  • 0 replies
  • 0 likes

Google nest mini would not play spotify more than 10s. Other music apps and radio works fine.

Hi Can anyone give me some advice on this issue? I asked my Google nest mini to play some music on Spotify and after a series of ads, it would only play 10s music and it would stop. To make sure it was not to do with other problems, I have done the f...

  • Visitor
  • Hi   Can anyone give me some advice on this issue? I asked my Google nest mini to play some music on Spotify and after a series of ads, it would only play 10s music and it would stop.   ...
  • 513 Views
  • 0 replies
  • 2 likes
  • Connect
    Other
  • 513 Views
  • 0 replies
  • 2 likes

The search engine in spotify is not working

I have a weird problem with Spotify:When I try to search a song, the following message appears:"Oooops, something went wrong"Moreover, I can't save songs to "Liked Songs". Furthermore, I cannot create a new account because the following message appea...

  • Casual Listener
  • I have a weird problem with Spotify: When I try to search a song, the following message appears: "Oooops, something went wrong" Moreover, I can't save songs to "Liked Songs". Furthermore, I cannot...
  • Sebasty
  • Community Legend
  • 848 Views
  • 4 replies
  • 0 likes
  • account creating
    save songs
    search engine
  • 848 Views
  • 4 replies
  • 0 likes

horrible streaming

I just want to tell you guys that your service literally sucks. I play tunes all day long, and probably 2 full hours out of 10 total, every track that I play sounds similar to a voice cutting out on a cell phone call. and it happens every ''x'' secon...

  • Gig Goer
  • I just want to tell you guys that your service literally sucks.  I play tunes all day long, and probably 2 full hours out of 10 total, every track that I play sounds similar to a voice cutting o...
  • 951 Views
  • 0 replies
  • 0 likes
  • Desktop
    Mobile
    stream quality
    Streaming Issue
  • 951 Views
  • 0 replies
  • 0 likes

Superuser Contribution My payment was on 17.08 and they ask me to pay again, and it's not even 17.09

Plan Premium Country Romania Device (iPhone 11 Pro Max / Desktop Windows) Operating System (iOS 13.6.1 / Windows 10,etc.) My Question or Issue Hello there Spotify Community! I have an issue with the payment of my plan, I was charged on 17.08 for the ...

  • Visitor
  • Plan Premium Country Romania Device (iPhone 11 Pro Max / Desktop Windows) Operating System (iOS 13.6.1 / Windows 10,etc.)   My Question or Issue   Hello there Spotify ...
  • Xenia
  • Moderator
  • 530 Views
  • 1 replies
  • 0 likes
  • Connect
    Denon
    Other
    Sony
  • 530 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect maximum number of devices?

PlanPremiumCountryUSDeviceReproducible on all devices: iPhone 8, Galaxy A70, Pixel 3, Windows desktop, Web player My Question or IssueDoes Spotify Connect have a device limit? This may sound strange, but across two residences, I have around 60 Spotif...

  • Casual Listener
  • Plan Premium Country US Device Reproducible on all devices: iPhone 8, Galaxy A70, Pixel 3, Windows desktop, Web player   My Question or Issue Does Spotify Connect have a device limit?&nb...
  • philmehew
  • Casual Listener
  • 2090 Views
  • 3 replies
  • 2 likes
  • Connect
  • 2090 Views
  • 3 replies
  • 2 likes