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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 7sd-_491obm6p
  • Newbie
  • 10141 Views
  • 72 replies
  • 9 likes
  • Other
  • 10141 Views
  • 72 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20016 Views
  • 9 replies
  • 2 likes
  • Other
  • 20016 Views
  • 9 replies
  • 2 likes

Superuser Contribution Spotify Connect no longer works with Philips SW750M speakers

PlanPremiumCountryGermanyDevice(Android Smartphones/Tablets, PC)Operating System(Android 9, Windows 10) My Question or IssueI only get the message"Cannot play at the moment". Whether on Android devices or Windows PCsIn the Philips SpeakerSet app, the...

  • Newbie
  • Plan Premium Country Germany Device (Android Smartphones/Tablets, PC) Operating System (Android 9, Windows 10)   My Question or Issue I only get the message "Cannot play at the moment...
  • Ver
  • Spotify Legend
  • 1087 Views
  • 1 replies
  • 0 likes
  • 1087 Views
  • 1 replies
  • 0 likes

Superuser Contribution Webplayer music stops after 9 seconds. (Happens on every track)

Plans - FreeDevice - HP ZbookOperating System - Windows 7 My Question or Issue:Lately, the spotify webplayer is not working for me. At first I am able to play up to 9s of songs, then it stops playing. This happens to any song played.After refresh, so...

  • Regular
  • Plans - Free Device - HP Zbook Operating System - Windows 7   My Question or Issue: Lately, the spotify webplayer is not working for me. At first I am able to play up to 9s o...
  • Xenia
  • Moderator
  • 3348 Views
  • 6 replies
  • 2 likes
  • music
  • 3348 Views
  • 6 replies
  • 2 likes

Superuser Contribution Upgraded Account - Lost my Playlists

DuoPremiumUSA iPhone 8+iOS 10, I have upgraded my account from Premium INDIVIDUAL to DUO for my son and me. Since I've upgraded it, I lost my whole 5 playlists that took me a long time to create. I can still find them as I search and still got their ...

  • Visitor
  • Duo Premium USA   iPhone 8+ iOS 10,   I have upgraded my account from Premium INDIVIDUAL to DUO for my son and me.   Since I've upgraded it, I lost my whole 5 playlists that t...
  • Mario
  • Spotify Legend
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Solved!! No system or game sounds on xbox one s

When using the app on the xbox all other sounds from the console or muted. No system sounds and no game sounds come though, but I can hear the songs fine. I have looked at all the settings in the xbox for an answer and I can find none. Reinstalled th...

  • Casual Listener
  • When using the app on the xbox all other sounds from the console or muted.  No system sounds and no game sounds come though, but I can hear the songs fine.  I have looked at all the setting...
  • Griffyn
  • Visitor
  • 22768 Views
  • 10 replies
  • 6 likes
  • 22768 Views
  • 10 replies
  • 6 likes

Superuser Contribution Playstation 4 Pro Frustration and Problem

PlayStation 4 Pro fully updated to latest system updates, etc. I have had to completely delete/logout of all Spotify and re-load it all 3x now. The problem is that between gaming sessions (not always) Spotify will spontaneously stop working at all. I...

  • Regular
  • PlayStation 4 Pro fully updated to latest system updates, etc.   I have had to completely delete/logout of all Spotify and re-load it all 3x now.    The problem is that between gam...
  • Katerina
  • Spotify Legend
  • 488 Views
  • 2 replies
  • 1 likes
  • PlayStation
  • 488 Views
  • 2 replies
  • 1 likes

Superuser Contribution royalty free playlist really okay for streams?

I do know this has been asked anywhere and everywhere multiple times, but I have not ONE definite Answer to the following subject/questions:There are now multiple Playlists on Spotify saying they are royalty free music. Though I do not know whether t...

  • Newbie
  • I do know this has been asked anywhere and everywhere multiple times, but I have not ONE definite Answer to the following subject/questions: There are now multiple Playlists on Spotify saying they a...
  • Katerina
  • Spotify Legend
  • 945 Views
  • 1 replies
  • 0 likes
  • 945 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs appear unliked

PlanPremiumDeviceDesktopOperating SystemWindows 10/ OpenSuse Tumbleweed (Linux) My Question or IssueWhen I play a song I previously liked the like icon is not liked.example

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  • Visitor
  • Plan Premium Device Desktop Operating System Windows 10/ OpenSuse Tumbleweed (Linux)   My Question or Issue When I play a song I previously liked the like icon is not liked. example
  • Ver
  • Spotify Legend
  • 754 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 754 Views
  • 1 replies
  • 0 likes

[All Platforms][Playlists] Shazam synchronisiert nicht/falsch mit Spotify

Hallo zusammen, ich habe das Problem das ich mein Shazam sich nicht korrekt mit Spotify synchronisiert. Die Anmeldung ist bei beiden Portalen über Facebook und auch die Apps wurden bereits mehrfach neu installiert. Zuletzt habe ich die Playlist in Sp...

  • Visitor
  • Hallo zusammen,    ich habe das Problem das ich mein Shazam sich nicht korrekt mit Spotify synchronisiert.   Die Anmeldung ist bei beiden Portalen über Facebook und auch die Apps w...
  • 1654 Views
  • 0 replies
  • 5 likes
  • All Platforms
    Playlists
  • 1654 Views
  • 0 replies
  • 5 likes

Superuser Contribution Release radar not working for my last release ?

PlanPremiumCountryFranceDevicePCOperating SystemWindows 10 My Question or Issue I am an artist on Spotify and I released the live versions of two of my songs. One 10 days ago, and one yesterday.I am very suprised because yesterday I was expecting a r...

  • Casual Listener
  • Plan Premium Country France Device PC Operating System Windows 10   My Question or Issue   I am an artist on Spotify and I released the live versions of two of my songs. One 10 d...
  • Danpatra
  • Regular
  • 3354 Views
  • 7 replies
  • 1 likes
  • Other
  • 3354 Views
  • 7 replies
  • 1 likes

I cannot play podcasts via spotify connect

PlanPremiumCountryUKDeviceLenovo Thinkpad P1Operating SystemWindows 10 64 bit and Android(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can play music on my connected devices without any problems, but as soon as I select a podcast to l...

  • Regular
  • Plan Premium Country UK Device Lenovo Thinkpad P1 Operating System Windows 10 64 bit and Android (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can play music o...
  • AdamDamon
  • Spotify Star
  • 550 Views
  • 1 replies
  • 0 likes
  • Connect
  • 550 Views
  • 1 replies
  • 0 likes

Superuser Contribution playlist not loading (web player)

PlanFreeCountryUnited StatesDeviceChromebookOperating SystemChrome OS My Question or Issuemy playlist will not load, whenever i click on it the message "Something went wrong, Try reloading the page" appears. after i reload the page, the same message ...

  • Visitor
  •   Plan Free Country United States Device Chromebook Operating System Chrome OS   My Question or Issue my playlist will not load, whenever i click on it the message "Something wen...
  • Ivan
  • Spotify Legend
  • 398 Views
  • 1 replies
  • 1 likes
  • Other
  • 398 Views
  • 1 replies
  • 1 likes

Superuser Contribution Queue doesnt refresh when adding songs to playlist

PlanPremium DuoCountryNetherlandsDeviceOne plus 6TOperating System Android 10 My Question or IssueWhen ever I add a song to the playlist that is currently playing (on my home speaker) and later look in my queue, the new added songs don't appear. Afte...

  • Casual Listener
  •   Plan Premium Duo Country Netherlands Device One plus 6T Operating System  Android 10   My Question or Issue When ever I add a song to the playlist that is currently playin...
  • Ivan
  • Spotify Legend
  • 779 Views
  • 1 replies
  • 0 likes
  • 779 Views
  • 1 replies
  • 0 likes

Superuser Contribution PS4 playback issues

PlanFreeCountryUSADevicePS4 My Question or IssueAfter a few seconds of playback it will jump back about 5 seconds or even just a half second, i have tried restarting the system and even jsut restarting the app. nothing fixes it

  • Visitor
  • Plan Free Country USA Device PS4   My Question or Issue After a few seconds of playback it will jump back about 5 seconds or even just a half second, i have tried restarting the system a...
  • Ivan
  • Spotify Legend
  • 734 Views
  • 1 replies
  • 0 likes
  • 734 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Xbox one music keeps pausing every couple of seconds

PlanFreeCountryUK DeviceXbox One My Question or Issue Every 1-3 seconds of me playing a song it instantly pauses, i have tried logging out and signing back in, i have changed my password, i have uninstalled the app and re installed i have tried alot ...

  • Newbie
  • Plan Free Country UK  Device Xbox One  My Question or Issue  Every 1-3 seconds of me playing a song it instantly pauses, i have tried logging out and signing back in, i have cha...
  • ParryForte
  • Casual Listener
  • 32779 Views
  • 30 replies
  • 19 likes
  • music
  • 32779 Views
  • 30 replies
  • 19 likes

Superuser Contribution I cant link my spotify account to my new ps4

Hi ,I dont remember which Ps4 i have linked my account tomaybe my friend's ,maybe my old ps4could you please unlink my spotify to any ps4 account please?thanks

  • Visitor
  • Hi ,I dont remember which Ps4 i have linked my account to maybe my friend's  ,maybe my old ps4 could you please unlink my spotify to any ps4 account please? thanks  
  • Elena
  • Moderator
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can Alexa ask me which playlist to select

PlanFreeCountryIndiaDeviceEcho Dot My Question or IssueCan I ask Alexa just to "play my playlist" or "play from library" and it can in turn ask me which one to choose. This is required because Alexa is not able to find the playlist when I mention the...

  • Visitor
  •   Plan Free Country India Device Echo Dot   My Question or Issue Can I ask Alexa just to "play my playlist" or "play from library" and it can in turn ask me which one to choose. Th...
  • Elena
  • Moderator
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution Embed Player Not Counting 30s streams?

My Question or Issue I recently sent hundreds of fb users by way of ads to a landing page I made that has an embedded Spotify player. On August 20 and 21, 2020, the days that I first advertised, I saw an increase in streams (~100 each day) equivalent...

  • Regular
  • My Question or Issue   I recently sent hundreds of fb users by way of ads to a landing page I made that has an embedded Spotify player.   On August 20 and 21, 2020, the days that I firs...
  • Elena
  • Moderator
  • 1005 Views
  • 1 replies
  • 0 likes
  • Other
  • 1005 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant arrange playlist

I added a new song to my playlist but I cant move the song to up or down on playlist. I opened and close the browser (doing it on web player) but its still stuck. Edit: The problem is only on my main playlist but my other playlists it does rearrange....

  • Music Fan
  • I added a new song to my playlist but I cant move the song to up or down on playlist. I opened and close the browser (doing it on web player) but its still stuck.  Edit: The problem is only on ...
  • Elena
  • Moderator
  • 432 Views
  • 1 replies
  • 0 likes
  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay Feature on LG TV app

PlanPremium DeviceLG TV Is there a way to enable the "autoplay feature" on the LG TV app? It doesn't work the way detailed for the desktop version nor the mobile device version. Thanks

  • Visitor
  • Plan Premium   Device LG TV   Is there a way to enable the "autoplay feature" on the LG TV app? It doesn't work the way detailed for the desktop version nor the mobile device version....
  • Katerina
  • Spotify Legend
  • 715 Views
  • 1 replies
  • 0 likes
  • 715 Views
  • 1 replies
  • 0 likes

Superuser Contribution When switching from android or windows app to web player song order is change

PlanPremiumDeviceWeb Player and Android and Windows 10 app My Question or IssueWhen I select a playlist / liked songs of an artist/ album and start playing it on my phone (android) or on the windows app If I use the change device option to the web pl...

  • Gig Goer
  • Plan Premium Device Web Player and Android and Windows 10 app   My Question or Issue When I select a playlist / liked songs of an artist/ album and start playing it on my phone (android) o...
  • Elena
  • Moderator
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes