Help - Other (Podcasts, Partners, etc )

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Vasil
Moderator
2024-03-20 5:14:41 PM
Wednesday
DropDaBeet
Newbie
11748 Views
78 replies
9 likes
Other

11748 Views
78 replies
9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

HardDriveRadio
Regular
2020-04-05 4:46:13 PM
2024-08-05 2:54:12 PM
のぞみ
Visitor
20420 Views
9 replies
2 likes
Other

20420 Views
9 replies
2 likes

[Desktop] Weekly Mix ( Download) Does not Save disliked Songs while Offline

If you dislike a Song from your weekly Mix (being online) It will not disappear from your weekly Mix (being offline)

T32
Regular
If you dislike a Song from your weekly Mix (being online) It will not disappear from your weekly Mix (being offline)
2020-09-09 6:40:09 PM
227 Views
0 replies
1 likes
Desktop

227 Views
0 replies
1 likes

[Subscription] How to find the date when a family member was added to Family Subscription

Hi, I'd like to know how I can find the date when I added a certain family member to the family account? I've looked up my account profile and receipts and I can't find this information. Thanks!

tessellatedmind
Newbie
Hi, I'd like to know how I can find the date when I added a certain family member to the family account? I've looked up my account profile and receipts and I can't find this information. Thanks!
2020-09-09 5:50:32 PM
501 Views
0 replies
1 likes
Subscription

501 Views
0 replies
1 likes

No Discover Weekly since I subscribed 5 months ago

I became a premium user when Spotify launched in India around 5 months ago. However, I'm yet to receive a single Discover Weekly playlist so far!

mkalia19
Casual Listener
I became a premium user when Spotify launched in India around 5 months ago. However, I'm yet to receive a single Discover Weekly playlist so far!
2019-10-20 10:14:39 PM
2020-09-09 1:51:57 PM
3enraha
Regular
1555 Views
6 replies
1 likes
Other

1555 Views
6 replies
1 likes

Bottom part of Web Player doesn't show - it's cut off

PlanPremiumCountrySloveniaDevice(HP Envy x360 13')Operating System(Windows 10) My Question or Issue Hi, Please see attached screenshot. The Web Player does not show in its entirety and it's a pain if I want to toggle anything on the bottom part of th...

user-removed
Visitor
Plan Premium Country Slovenia Device (HP Envy x360 13') Operating System (Windows 10) My Question or Issue Hi, Please see attached screenshot. The Web Player does no...
2020-09-09 12:03:42 PM
2020-09-09 1:18:32 PM
Emilia_8
Community Legend
1670 Views
3 replies
2 likes
Other

1670 Views
3 replies
2 likes

Superuser Contribution Bring back the ability to download all albums

PlanPremiumDeviceiPad, Pocophone F1, Windows, LinuxOperating SystemiOS 12, Android 8, Windows 10, Ubuntu 19.04 My Question or IssueI get that you guys decided to redo songs and change library and while it is annoying I understand that you guys wont c...

stubbornrobot
Casual Listener
Plan Premium Device iPad, Pocophone F1, Windows, Linux Operating System iOS 12, Android 8, Windows 10, Ubuntu 19.04 My Question or Issue I get that you guys decided to redo songs and c...
2019-07-04 4:08:43 PM
2020-09-09 11:58:52 AM
Alex
Spotify Legend
15286 Views
12 replies
42 likes
music

15286 Views
12 replies
42 likes

"Recently Played" section in Home tab has not been updated for a long time.

My "Recently Played" section in Home tab has not been updated for a long time. How can I either fix it or clear "Recently Played" list ON HOME TAB?

BiT4000
Visitor
My "Recently Played" section in Home tab has not been updated for a long time. How can I either fix it or clear "Recently Played" list ON HOME TAB?
2020-09-08 1:17:59 PM
2020-09-08 1:45:39 PM
AdamDamon
Spotify Star
589 Views
1 replies
1 likes
music
Other

589 Views
1 replies
1 likes

Why are collaborative Playlists private and some users have them public?

Why are collaborative playlists private and some users have them public? I've seen other collaborative playlists in other user profiles and they are public but each time I create one becomes private and no one can see it.

gmrdelcielo
Regular
Why are collaborative playlists private and some users have them public? I've seen other collaborative playlists in other user profiles and they are public but each time I create one becomes pr...
2020-09-03 7:25:35 PM
2020-09-07 7:13:37 PM
gmrdelcielo
Regular
1663 Views
5 replies
0 likes
Other

1663 Views
5 replies
0 likes

Superuser Contribution [Roku][Developer] Roku does not obey hidden songs in auto-generated playlists.

Hey there,Roku Spoitify should obey hidden songs in auto-generated playlists (eg. Release Radar). Whether this isn't functioning correctly or hasn't been programmed yet, the result is a broken player and experience. My Roku3 has the latest Spotify ap...

38yh_p-fh8g7y
Newbie
Hey there, Roku Spoitify should obey hidden songs in auto-generated playlists (eg. Release Radar). Whether this isn't functioning correctly or hasn't been programmed yet, the result is a broke...
2020-08-31 7:46:56 AM
2020-09-07 12:21:24 PM
Elena
Moderator
626 Views
2 replies
0 likes
Developer
roku

626 Views
2 replies
0 likes

Superuser Contribution Music Quality (and Volume level)

PlanPremiumCountryDenmarkDeviceiPhone X and PCOperating SystemiOS 12.2 and Windows 10 Pro My Question or IssueI have a problem. I recently bought Spotify premium to be able to choose which songs I want to listen to and get better music quality. Now h...

Brandon__
Regular
Plan Premium Country Denmark Device iPhone X and PC Operating System iOS 12.2 and Windows 10 Pro My Question or Issue I have a problem. I recently bought Spotify premium to be able t...
2019-04-16 10:05:48 PM
2020-09-07 10:36:46 AM
Ver
Spotify Legend
4019 Views
7 replies
0 likes
music
Other

4019 Views
7 replies
0 likes

[iOS][Spotify for Artists] Artists Top 500 rankings won’t change

Every time the monthly stats for artists change, the Top 500 places don’t until a little while later. And sometimes it shows two spots when you go into their bio. Don’t know what to do. Tried every single way I can to fix it yet it never fixes manual...

Thanek
Regular
Every time the monthly stats for artists change, the Top 500 places don’t until a little while later. And sometimes it shows two spots when you go into their bio. Don’t know what to do. Tried every s...
2020-09-06 7:48:07 PM
458 Views
0 replies
0 likes
iOS
Spotify for Artists

458 Views
0 replies
0 likes

Google nest mini would not play spotify more than 10s. Other music apps and radio works fine.

Hi Can anyone give me some advice on this issue? I asked my Google nest mini to play some music on Spotify and after a series of ads, it would only play 10s music and it would stop. To make sure it was not to do with other problems, I have done the f...

Chinzer
Visitor
Hi Can anyone give me some advice on this issue? I asked my Google nest mini to play some music on Spotify and after a series of ads, it would only play 10s music and it would stop. ...
2020-09-06 4:49:52 PM
530 Views
0 replies
2 likes
Connect
Other

530 Views
0 replies
2 likes

The search engine in spotify is not working

I have a weird problem with Spotify:When I try to search a song, the following message appears:"Oooops, something went wrong"Moreover, I can't save songs to "Liked Songs". Furthermore, I cannot create a new account because the following message appea...

polak7
Casual Listener
I have a weird problem with Spotify: When I try to search a song, the following message appears: "Oooops, something went wrong" Moreover, I can't save songs to "Liked Songs". Furthermore, I cannot...
2020-08-02 6:16:16 AM
2020-09-06 4:26:42 PM
Sebasty
Community Legend
908 Views
4 replies
0 likes
account creating
save songs
search engine

908 Views
4 replies
0 likes

horrible streaming

I just want to tell you guys that your service literally sucks. I play tunes all day long, and probably 2 full hours out of 10 total, every track that I play sounds similar to a voice cutting out on a cell phone call. and it happens every ''x'' secon...

ajetrumpet
Gig Goer
I just want to tell you guys that your service literally sucks. I play tunes all day long, and probably 2 full hours out of 10 total, every track that I play sounds similar to a voice cutting o...
2020-09-06 4:57:26 AM
970 Views
0 replies
0 likes
Desktop
Mobile
stream quality
Streaming Issue

970 Views
0 replies
0 likes

How about you make it so that you can send people in the community private messages

Please do that

Thanek
Regular
Please do that
2020-09-04 9:23:31 PM
2020-09-05 5:40:24 PM
EthanS1
Community Legend
507 Views
1 replies
0 likes
Other

507 Views
1 replies
0 likes

Superuser Contribution My payment was on 17.08 and they ask me to pay again, and it's not even 17.09

Plan Premium Country Romania Device (iPhone 11 Pro Max / Desktop Windows) Operating System (iOS 13.6.1 / Windows 10,etc.) My Question or Issue Hello there Spotify Community! I have an issue with the payment of my plan, I was charged on 17.08 for the ...

MihaiDumi
Visitor
Plan Premium Country Romania Device (iPhone 11 Pro Max / Desktop Windows) Operating System (iOS 13.6.1 / Windows 10,etc.) My Question or Issue Hello there Spotify ...
2020-09-03 9:05:54 AM
2020-09-05 2:41:07 PM
Xenia
Moderator
554 Views
1 replies
0 likes
Connect
Denon
Other
Sony

554 Views
1 replies
0 likes

Superuser Contribution Spotify Connect maximum number of devices?

PlanPremiumCountryUSDeviceReproducible on all devices: iPhone 8, Galaxy A70, Pixel 3, Windows desktop, Web player My Question or IssueDoes Spotify Connect have a device limit? This may sound strange, but across two residences, I have around 60 Spotif...

dev_sec
Casual Listener
Plan Premium Country US Device Reproducible on all devices: iPhone 8, Galaxy A70, Pixel 3, Windows desktop, Web player My Question or Issue Does Spotify Connect have a device limit?&nb...
2019-12-18 5:53:56 PM
2020-09-05 1:18:20 PM
philmehew
Casual Listener
2233 Views
3 replies
2 likes
Connect

2233 Views
3 replies
2 likes

[ARTIST PAGE] - Nothing shows at it should!

Hi, I've added all the information on my Spotify for Artist account and nothing is showing on my artist page. No header, no profile picture, no bio - nothing. On the spotify for artists site it says it's all good and should be visable - but isn't. It...

full_circus
Visitor
Hi, I've added all the information on my Spotify for Artist account and nothing is showing on my artist page. No header, no profile picture, no bio - nothing. On the spotify for artists site...
2020-09-04 12:29:50 PM
2020-09-05 7:02:03 AM
Billy-J
Spotify Star
431 Views
1 replies
0 likes
Other

431 Views
1 replies
0 likes

Album

PlanPremiumCountryPhilippinesDevice Samsung A50Operating SystemAndroid 10 My Question or IssueI noticed that there are two (2) Fallen Album by Evanescence available that are created in different time (March 2003 and January 2003). I noticed that when...

23bravo
Visitor
Plan Premium Country Philippines Device Samsung A50 Operating System Android 10 My Question or Issue I noticed that there are two (2) Fallen Album by Evanescence available that...
2020-09-05 1:25:11 AM
255 Views
0 replies
0 likes
Other

255 Views
0 replies
0 likes

Superuser Contribution Discover Weekly playlist is different in Desktop player and android player

Hi, do you have somebody similar issue with discover weekly playlist when you have one version of playlist on desktop player and different version of playlist on android. I am using same premium account on both - desktop and android. I've tried to re...

meda2207
Casual Listener
Hi, do you have somebody similar issue with discover weekly playlist when you have one version of playlist on desktop player and different version of playlist on android. I am using same premium acco...
2018-02-22 9:13:52 AM
2020-09-04 5:42:02 PM
nunonuno
Casual Listener
1023 Views
2 replies
0 likes
Other

1023 Views
2 replies
0 likes

Tesla invalid account

Dear, I can’t connect my Spotify family account to my Tesla model 3 v10.2 email and password are correct (I tried login in a browser) but when I do login he answers invalid account. I’ve tried to change Tesla language... no way. Can you please help m...

MCarda1989
Visitor
Dear, I can’t connect my Spotify family account to my Tesla model 3 v10.2 email and password are correct (I tried login in a browser) but when I do login he answers invalid acco...
2020-09-03 9:12:54 AM
2020-09-04 4:48:24 PM
carda1989
Newbie
2037 Views
1 replies
0 likes
Other

2037 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Other (Podcasts, Partners, etc.)

Forum Posts