Help - Other (Podcasts, Partners, etc )

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Vasil
Moderator
2024-03-20 5:14:41 PM
Thursday
Madethisyaccidentw
Newbie
11963 Views
80 replies
9 likes
Other

11963 Views
80 replies
9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

HardDriveRadio
Regular
2020-04-05 4:46:13 PM
2024-08-05 2:54:12 PM
のぞみ
Visitor
20465 Views
9 replies
2 likes
Other

20465 Views
9 replies
2 likes

Asking Alexa to play Spotify Discover Weekly playlist not working (sort of)

I recently got a new Echo Studio (previously had an Echo Dot last year). With the Echo Dot I used to be able to say "Alexa, play my Discover Weekly playlist on Spotify" and it would work every time. Now when I say that to the Echo Studio, it plays a ...

mitchellpage
Casual Listener
I recently got a new Echo Studio (previously had an Echo Dot last year). With the Echo Dot I used to be able to say "Alexa, play my Discover Weekly playlist on Spotify" and it would work eve...
2020-06-30 9:42:29 PM
2020-07-05 11:19:16 AM
mitchellpage
Casual Listener
1447 Views
2 replies
0 likes
Other

1447 Views
2 replies
0 likes

Samsung Multiroom - Spotify Connect Autoplay not working

PlanPremiumCountrySwedenDeviceiPhone 8, Macbook Pro late 2016, Samsung R1 Lite, Samsung Soundbar K650Operating SystemiOS 13.5.1, MacOS 10.14.6 My Question or IssueCan't get Autoplay to work when using Spotify Connect with my Samsung Multiroom devices...

npong
Visitor
Plan Premium Country Sweden Device iPhone 8, Macbook Pro late 2016, Samsung R1 Lite, Samsung Soundbar K650 Operating System iOS 13.5.1, MacOS 10.14.6 My Question or Issue Can't get A...
2020-07-05 11:10:53 AM
667 Views
0 replies
0 likes
Connect
Samsung

667 Views
0 replies
0 likes

[All Platforms][Spotify for Artists] Most Popular

Hi There, so on Spotify when I enter artist's profile, I can see Five of his most popular songs, and next to them there are numbers which I think are saying how many times the song has been played. So my question is, can I see those statistics (these...

Krezu
Visitor
Hi There, so on Spotify when I enter artist's profile, I can see Five of his most popular songs, and next to them there are numbers which I think are saying how many times the song has been played. S...
2020-07-05 10:47:44 AM
526 Views
0 replies
0 likes
All Platforms
Spotify for Artists

526 Views
0 replies
0 likes

Solved!! Volume dropout

PlanPremiumCountryUS DeviceSamsung S8, Denon AVR, Windows 10Operating SystemAndroid, Windows 10 My Question or IssueBeen using Spotify for some time, without any issues. Yesterday, on several devices, the volume will softly drop for less than a secon...

Dansker
Casual Listener
Plan Premium Country US Device Samsung S8, Denon AVR, Windows 10 Operating System Android, Windows 10 My Question or Issue Been using Spotify for some time, without any issue...
2019-03-09 2:14:28 PM
2020-07-05 1:59:56 AM
markfd1958
Newbie
1120 Views
3 replies
0 likes
Denon

1120 Views
3 replies
0 likes

[Mobile][Other] fix ad deployment - they now (7/2020) regularly crash the mobile app

Beginning 7/2020, when an ad tried to play there is 2 to 3 seconds of silence then the mobile app cashes. 100% failure.

tamyr37
Music Fan
Beginning 7/2020, when an ad tried to play there is 2 to 3 seconds of silence then the mobile app cashes. 100% failure.
2020-07-04 11:12:42 PM
585 Views
0 replies
0 likes
Mobile
Other

585 Views
0 replies
0 likes

Superuser Contribution Device cant play any music

For some reason I cant play music with my audio technica ath-m50x headphones right away I need to change my default do device to something else first and start a song then I when the song is playing I have to change the device back to my headphones. ...

Woltti
Casual Listener
For some reason I cant play music with my audio technica ath-m50x headphones right away I need to change my default do device to something else first and start a song then I when the song is playing ...
2020-06-10 10:07:15 AM
2020-07-04 7:32:44 PM
saetlan
Casual Listener
1481 Views
2 replies
1 likes
Logitech
music

1481 Views
2 replies
1 likes

NO DOWNLOAD SWITCH or GREEN ARROW for downloading to Laptop folder

PLEASE HELP, IM GOING AROUND IN CIRCLES & IN DESPAIR, i'VE TRIED ALL OPTIONS ON WINDOWS 10, EDGE,CHROME AND FIREFOX AND HAVE ALL LATEST VERSIONS/UPDATES ! I CAN'T SEE THE GREEN DOWNLOAD ARROW OR SWITCH SO TO DOWNLOAD MY PLAYLIST ON TO MY LAPTOP. SUBS...

Ros28
Casual Listener
PLEASE HELP, IM GOING AROUND IN CIRCLES & IN DESPAIR, i'VE TRIED ALL OPTIONS ON WINDOWS 10, EDGE,CHROME AND FIREFOX AND HAVE ALL LATEST VERSIONS/UPDATES ! I CAN'T SEE THE GREEN DOWNL...
2020-06-27 5:35:39 PM
2020-07-04 4:23:03 PM
Ros28
Casual Listener
818 Views
2 replies
0 likes
Other

818 Views
2 replies
0 likes

Enable secure playback in your browser

PlanFreeCountryCanadaDeviceWindows PC using Chrome browser (Windows and Chrome both fully updated)Operating SystemWindows 8.1 ProMy Question or IssueWhen I try to go to https://open.spotify.com/collection/playlists I get the error "Enable secure play...

WolfieeifloW
Regular
Plan Free Country Canada Device Windows PC using Chrome browser (Windows and Chrome both fully updated) Operating System Windows 8.1 Pro My Question or Issue When I try to go to https:/...
2019-11-18 4:13:00 PM
2020-07-04 11:11:27 AM
MarkRowden
Casual Listener
36467 Views
22 replies
9 likes
Other

36467 Views
22 replies
9 likes

Solved!! Inconsistent scrobbling over the past few days

Spotify scrobbling has gotten really flakey over the past few days. It started with local files scrobbling about only half the time (like in and ), but as of today, even songs from Spotify's catalogue are failing to scrobble properly, with tracks oc...

puxlit
Casual Listener
Spotify scrobbling has gotten really flakey over the past few days. It started with local files scrobbling about only half the time (like in <https://community.spotify.com/t5/Other-Partners-Web-Pl...
2020-07-02 12:25:38 PM
2020-07-04 11:00:24 AM
puxlit
Casual Listener
1329 Views
1 replies
0 likes
Other

1329 Views
1 replies
0 likes

Web player: Menu doesn't open on pointerdown/mousedown on "more" ellipsis button

PlanPremiumCountryUSDeviceChromebook (ASUS c434t)Operating SystemChrome OS 83.0.4103.119 My Question or Issue1. Open Spotify web player (open.spotify.com) and go to a playlist/track listing.2. On a track row, go to the right ("more" element) and clic...

analemma2345
Newbie
Plan Premium Country US Device Chromebook (ASUS c434t) Operating System Chrome OS 83.0.4103.119 My Question or Issue 1. Open Spotify web player (open.spotify.com) and go to a pl...
2020-07-03 9:41:47 PM
458 Views
0 replies
0 likes
Other

458 Views
0 replies
0 likes

Google Home Playback Frustration

PlanPremiumCountry DeviceGoogle Home Mini and Google Nest Hub Max My Question or IssueHi all, I'm having a very frustrating time with my Google Home playing Spotify at the moment. Basically when I say OK Google Play Spotify it used to play the last p...

benspo
Music Fan
Plan Premium Country Device Google Home Mini and Google Nest Hub Max My Question or Issue Hi all, I'm having a very frustrating time with my Google Home playing Spotify ...
2020-07-03 1:42:59 PM
807 Views
0 replies
1 likes
music
Other

807 Views
0 replies
1 likes

how to recover a deleted music by mistake

Hello, I just deleded a song by mistake and I don't know which one it is. How can I get it back please ? Thank you

lausaleh
Visitor
Hello, I just deleded a song by mistake and I don't know which one it is. How can I get it back please ? Thank you
2019-03-10 2:21:06 PM
2020-07-03 12:35:46 PM
AllMightyEye
Newbie
1475 Views
2 replies
0 likes
music

1475 Views
2 replies
0 likes

Solved!!Superuser Contribution [minor bug] Community web app: email string after signup

DeviceMacBook Pro 2019Operating SystemmacOS Mojave (10.14.6)AffectsSpotify Community web app My Question or IssueI just signed up for community. After entering my email address and clicking through, I saw the following, Email Verification Required||$...

kaleidoscope11
Regular
Device MacBook Pro 2019 Operating System macOS Mojave (10.14.6) Affects Spotify Community web app My Question or Issue I just signed up for community. After entering my email address a...
2020-02-27 3:33:31 AM
2020-07-03 9:57:19 AM
Katerina
Spotify Legend
4608 Views
8 replies
0 likes
Other

4608 Views
8 replies
0 likes

Autoplay not working

Android 9.0 Galaxy j7 Pro Turkey Premium Autoplay switched on but it's sometimes works, sometimes doesn't. I have no idea why. It happens since i started to use spotify.

Sucu
Newbie
Android 9.0 Galaxy j7 Pro Turkey Premium Autoplay switched on but it's sometimes works, sometimes doesn't. I have no idea why. It happens since i started to use spotify.
2020-07-02 8:37:50 PM
2020-07-02 12:07:20 AM
Emilia_8
Community Legend
706 Views
1 replies
0 likes
Other

706 Views
1 replies
0 likes

Clicking on album cover scrolls to the wrong place if playlist is sorted

If you play a track from a big playlist that is sorted by date so that the latest tracks are at the top - then when you click on the album cover at the bottom left to go to that track in the playlist spotify will scroll to the place of the track in t...

o808988s
Regular
If you play a track from a big playlist that is sorted by date so that the latest tracks are at the top - then when you click on the album cover at the bottom left to go to that track in the playlist...
2020-07-02 2:19:47 PM
583 Views
0 replies
0 likes
Desktop
Playlists

583 Views
0 replies
0 likes

Superuser Contribution Claim my spotify artist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello,I'm an artist. and I have uploaded my music via a distribution service almost a year a...

zouzounaki1994
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
2020-07-01 11:12:26 PM
2020-07-02 8:21:18 AM
Ivan
Spotify Legend
1857 Views
1 replies
0 likes
music

1857 Views
1 replies
0 likes

Spotify Casting keeps unpausing itself

PlanPremiumCountryUSDevicePC/Samsung S9+/Chromecast/Google AssistantOperating SystemWindows/Android/Chromecast Music won't stay paused. It starts back up after 10 seconds or so. It happens when pausing on Windows Desktop or Android Phone. Also gettin...

notkaj
Casual Listener
Plan Premium Country US Device PC/Samsung S9+/Chromecast/Google Assistant Operating System Windows/Android/Chromecast Music won't stay paused. It starts back up after 10 seconds or so...
2019-06-22 9:15:40 PM
2020-07-02 7:34:19 AM
112983690
Newbie
2299 Views
6 replies
14 likes

2299 Views
6 replies
14 likes

Chris Brown being featured today? Makes me want to cancel my account

It is disgusting that Chris Brown is so highly featured and being pushed to my device. He is an abuser who should not be featured and specially endorsed by Spotify.

nlb802
Casual Listener
It is disgusting that Chris Brown is so highly featured and being pushed to my device. He is an abuser who should not be featured and specially endorsed by Spotify. ...
2019-06-13 4:01:03 PM
2020-07-02 4:42:34 AM
basementsaxx
Visitor
554 Views
2 replies
2 likes
music

554 Views
2 replies
2 likes

Local Files No Album Art On One Song

I put 7 local music files to my spotify and I added album art to all 7 of the mp3 files but it doesn't show up on one of them. I know this song does have artwork because when I play the song on my computer it has the album art but not when i play it ...

Farhan_A03
Casual Listener
I put 7 local music files to my spotify and I added album art to all 7 of the mp3 files but it doesn't show up on one of them. I know this song does have artwork because when I play th...
2017-08-19 7:15:34 PM
2020-07-02 2:52:02 AM
niggabruh
Newbie
792 Views
1 replies
1 likes
music
Other

792 Views
1 replies
1 likes

duo members playlists missing, restore function not working

PlanDuo premiumCountrySwedenDevicemobile, laptopOperating SystemiOS My Question or Issuechanged plan from Premium Family to Duo Family and invited girlfriend. after accepting, all her playlists disappeared. tried the restore playlists function but it...

fuzzface
Newbie
Plan Duo premium Country Sweden Device mobile, laptop Operating System iOS My Question or Issue changed plan from Premium Family to Duo Family and invited girlfriend. after accepting...
2020-07-01 11:46:44 PM
2020-07-01 12:44:24 AM
Billy-J
Spotify Star
1718 Views
1 replies
1 likes
Premium
Subscription

1718 Views
1 replies
1 likes

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