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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bluejuiceno1
  • Newbie
  • 8467 Views
  • 60 replies
  • 8 likes
  • Other
  • 8467 Views
  • 60 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19528 Views
  • 9 replies
  • 2 likes
  • Other
  • 19528 Views
  • 9 replies
  • 2 likes

Spotify Android app disconnects from Google Home

PlanPremiumCountryAustralia DeviceGoogle Pixel 3 Xl, Google HomeOperating SystemAndroid (build PQ3A.190605.004.A1) Spotify app version 8.5.10.774My Question or IssueWhen I cast from my phone to my Google Home, the 'connection' drops out within second...

  • Casual Listener
  • Plan Premium Country Australia  Device Google Pixel 3 Xl, Google Home Operating System Android (build PQ3A.190605.004.A1)  Spotify app version 8.5.10.774 My Question or Issue When...
  • kicker1
  • Regular
  • 11598 Views
  • 6 replies
  • 7 likes
  • Connect
  • 11598 Views
  • 6 replies
  • 7 likes

Superuser Contribution Webplayer not going into fullscreen

Free Plan DeviceMac(MacOS mojave) I've put the webplayer int fullscreen, but it was only taking up half of the screen. I haven't had this problem until now. I'm not sure what's going on or how I can fix it.Thanks

Screen Shot 2020-04-14 at 10.38.39 AM.png
  • Visitor
  • Free Plan   Device Mac (MacOS mojave)   I've put the webplayer int fullscreen, but it was only taking up half of the screen. I haven't had this problem until now. I'm not sure what's ...
  • mt11042
  • Visitor
  • 2656 Views
  • 5 replies
  • 1 likes
  • Other
  • 2656 Views
  • 5 replies
  • 1 likes

[Android][Subscription] Ads on premium

So I have noticed an increase in the number of ads popping up on my premium spotify app on android. These ads are telling me to buy duo which is fine the first time or two so that I am informed of the service but after that your defeating the purpose...

  • Casual Listener
  • So I have noticed an increase in the number of ads popping up on my premium spotify app on android. These ads are telling me to buy duo which is fine the first time or two so that I am informed of th...
  • KiranRoane
  • Visitor
  • 1860 Views
  • 1 replies
  • 0 likes
  • Android
    Subscription
  • 1860 Views
  • 1 replies
  • 0 likes

Not Eligible For Playlist Pitch

Hello Community, I have a new single pre-release and just noticed I am not eligible to make a playlist pitch. What changed? This is a first. I have been on Spotify curator's playlist before. I have more than 30k monthly listeners and a solid fanbase....

  • Newbie
  • Hello Community, I have a new single pre-release and just noticed I am not eligible to make a playlist pitch. What changed? This is a first. I have been on Spotify curator's playlist before. I have...
  • Sebasty
  • Community Legend
  • 9234 Views
  • 1 replies
  • 2 likes
  • Other
  • 9234 Views
  • 1 replies
  • 2 likes

Oooops, something went wrong while loading your albums

PlanFreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueWeb Player - Chrome, Firefox, Edge.....Oooops, something went wrong while loading your albums.....Every time I try to click on albums in Web Player.....Works on Windows 10 Spoti...

  • Casual Listener
  • Plan Free Country USA Device PC Operating System Windows 10   My Question or Issue Web Player - Chrome, Firefox, Edge..... Oooops, something went wrong while loading your albums..... ...
  • Peter125
  • Casual Listener
  • 2647 Views
  • 5 replies
  • 0 likes
  • Other
  • 2647 Views
  • 5 replies
  • 0 likes

My playlists won’t properly shuffle music

When I set a playlist to shuffle Spotify doesn’t fully shuffle it. Instead it will play three to four songs in a row from the same artist and/or album.PlanStudent PremiumCountryUSADeviceiPhone 11Operating SystemiOS 13.4.1 My Question or IssueWhy won’...

  • Visitor
  • When I set a playlist to shuffle Spotify doesn’t fully shuffle it. Instead it will play three to four songs in a row from the same artist and/or album. Plan Student Premium Country USA Device i...
  • ekl0920
  • Casual Listener
  • 759 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 759 Views
  • 1 replies
  • 0 likes

Can't Open Links to Shared playlists in Web Player

PlanFreeCountryUnited StatesDeviceChromeboxOperating SystemChromium My Question or IssueAnytime I try to open a link to someone else's playlist, the web player just defaults back to my home page. No errors are shown but I can't access the playlist. A...

  • Visitor
  • Plan Free Country United States Device Chromebox Operating System Chromium   My Question or Issue Anytime I try to open a link to someone else's playlist, the web player just defaults ...
  • 375 Views
  • 0 replies
  • 0 likes
  • Other
  • 375 Views
  • 0 replies
  • 0 likes

Asus Clique R100 - Spotify Connect Streaming Quality

Hi,since I just learned that Spotify streams with only 256 kbit/s to Google Chromecast Audio without explicitly stating that anywhere, I'd like to know in which quality Spotify Connect streams to the Asus Clique R100.Thanks a lot in advance,lord_moeh...

  • Newbie
  • Hi, since I just learned that Spotify streams with only 256 kbit/s to Google Chromecast Audio without explicitly stating that anywhere, I'd like to know in which quality Spotify Connect streams to t...
  • Na1coss
  • Casual Listener
  • 1663 Views
  • 1 replies
  • 0 likes
  • Connect
  • 1663 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switching to Alexa changes my queue.

PlanPremiumCountryUSADeviceAlexa Echo My Question or IssueWhen I play to Alexa, my queue will shuffle to play one artist very heavily, and hardly anything else. Even if I make a queue on another device and then switch to my Alexa, my Alexa will switc...

  • Casual Listener
  • Plan Premium Country USA Device Alexa Echo   My Question or Issue When I play to Alexa, my queue will shuffle to play one artist very heavily, and hardly anything else.  Even if I m...
  • chrismh95
  • Newbie
  • 2404 Views
  • 7 replies
  • 0 likes
  • Other
  • 2404 Views
  • 7 replies
  • 0 likes

Superuser Contribution Add option for Paypal.me link in 'about' section for fans to donate

Soundcloud have just added the option for artists to add a link so that fans can donate via a 'support artist' button - it has the option to link to paypal or similar. Spotify should add this functionality too. Soundcloud are doing it in response to ...

  • Newbie
  • Soundcloud have just added the option for artists to add a link so that fans can donate via a 'support artist' button - it has the option to link to paypal or similar.   Spotify should add t...
  • Peter
  • Spotify Legend
  • 2380 Views
  • 1 replies
  • 5 likes
  • All Platforms
    Other
  • 2380 Views
  • 1 replies
  • 5 likes

Discord - is there a way to see all music that people are listening to?

I'd love to go through all the members of a server and see what they're listening to as I need some inspiration. The problem being that not everyone is listening to Spotify or may not have connected it. Scrolling can take forever. To add to this, you...

  • Music Fan
  • I'd love to go through all the members of a server and see what they're listening to as I need some inspiration. The problem being that not everyone is listening to Spotify or may not have connected ...
  • 548 Views
  • 0 replies
  • 0 likes
  • Other
  • 548 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can you use Spotify as a standalone music player?

Hi all, I was just wondering. Can I use Spotify to play my own personal purchased music from my phone? I have a premium subscription, I just don't have the time to try and find all my music I purchased, and create playlists to enjoy them. It's just e...

  • Regular
  • Hi  all, I was just wondering. Can I use Spotify to play my own personal purchased music from my phone?   I have a premium subscription, I just don't have the time to try and find all my ...
  • Ivan
  • Spotify Legend
  • 3616 Views
  • 1 replies
  • 0 likes
  • music
  • 3616 Views
  • 1 replies
  • 0 likes

Playlist unable play songs in consecutive order (repeating same ~10 songs)

PlanPremiumCountryMaltaDevicePC; Samsung GalaxyOperating SystemWindows 10; Android My Question or Issue It is driving me crazy that Spotify playlists, rather than going through the entire list, seem to play the same ten or so songs over and over! I h...

  • Visitor
  • Plan Premium Country Malta Device PC; Samsung Galaxy Operating System Windows 10; Android   My Question or Issue   It is driving me crazy that Spotify playlists, rather than goin...
  • 395 Views
  • 0 replies
  • 0 likes
  • music
  • 395 Views
  • 0 replies
  • 0 likes

Anyone else seeing a new limit on playlist size with Connect playback on Alexa?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been a premium user for years and I have discovered a new behavior by Spotify Connect,...

  • Music Fan
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • 356 Views
  • 0 replies
  • 0 likes
  • Connect
  • 356 Views
  • 0 replies
  • 0 likes

Bluetooth quality on IOS

PlanPremiumCountrySweden DeviceIphone SE Operating System(iOS 10) Hi, Can somebody tell me abouth spotify bluetooth quality on ios? How does the transcoding work? My headphones supports aac and aptx but from my understanding ios only outputs aac and ...

  • Regular
  • Plan Premium Country Sweden   Device Iphone SE  Operating System (iOS 10)   Hi,   Can somebody tell me abouth spotify bluetooth quality on ios? How does the transcodin...
  • 526 Views
  • 0 replies
  • 2 likes
  • Other
  • 526 Views
  • 0 replies
  • 2 likes

Weird: new cap on playlist size that Connect will control over Amazon speakers?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My Question or IssueI have noticed a recent, weird change in the Spotify software. For years...

  • Music Fan
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • 1157 Views
  • 0 replies
  • 0 likes
  • Connect
  • 1157 Views
  • 0 replies
  • 0 likes

Superuser Contribution There are no Coldplay and other songs in the India version of Spotify . Which is being racist .

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • arunkarnan
  • Newbie
  • 1339 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 1339 Views
  • 2 replies
  • 0 likes

Superuser Contribution Received fake email

Plan Premium Country Netherlands Device (OnePlus 6, Acer laptop, Desktop Operating System ( Android, Windows 10,etc.) My Question or Issue Today I have received a fake looking email. The screenshot speaks for itself. I started having doubts when look...

  • Casual Listener
  • Plan Premium Country Netherlands Device (OnePlus 6, Acer laptop, Desktop Operating System ( Android, Windows 10,etc.)   My Question or Issue   Today I have received a ...
  • Elena
  • Moderator
  • 735 Views
  • 1 replies
  • 0 likes
  • Other
  • 735 Views
  • 1 replies
  • 0 likes

Desktop app does not scrobble local files to Last.fm

Premium Plan, from UK Spotify version: 1.1.30.658.gf13cde74Device: Mac OS 10.14.6 (18G84) I've seen this subject listed before two years ago which appears to have been fixed, however this appears to be a problem on a subsequent Spotify version hence ...

  • Newbie
  • Premium Plan, from UK   Spotify version: 1.1.30.658.gf13cde74 Device: Mac OS 10.14.6 (18G84)   I've seen this subject listed before two years ago which appears to have been f...
  • Go5go
  • Music Fan
  • 1185 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 1185 Views
  • 1 replies
  • 0 likes

Quality of Streaming on ONKYO device?

Hello all, I have recently been trying to work out what sort of quality of streaming I am getting through my Onkyo device from Spotify. I have increased all my other devices to Max quality but am not sure what effect this will have on the Onkyo? When...

  • Newbie
  • Hello all,   I have recently been trying to work out what sort of quality of streaming I am getting through my Onkyo device from Spotify.  I have increased all my other devices to ...
  • Davidwulf
  • Casual Listener
  • 1802 Views
  • 3 replies
  • 0 likes
  • Onkyo
  • 1802 Views
  • 3 replies
  • 0 likes