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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • moshpitgrimreap
  • Casual Listener
  • 11026 Views
  • 73 replies
  • 9 likes
  • Other
  • 11026 Views
  • 73 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20266 Views
  • 9 replies
  • 2 likes
  • Other
  • 20266 Views
  • 9 replies
  • 2 likes

Superuser Contribution Video platform?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) M...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro lat...
  • Xenia
  • Moderator
  • 547 Views
  • 3 replies
  • 0 likes
  • Other
  • 547 Views
  • 3 replies
  • 0 likes

Superuser Contribution Jumping to random songs in playlist since upgrading to Family

PlanSpotify FamilyCountryNetherlandsDeviceSonos, Android phones My Question or IssueSince i have upgraded to spotify family i have in issue on all my 3 accounts linked to this subscription. Both on my phone, my wifes phone and on my sonos system spot...

  • Casual Listener
  • Plan Spotify Family Country Netherlands Device Sonos, Android phones   My Question or Issue Since i have upgraded to spotify family i have in issue on all my 3 accounts linked to this su...
  • Elena
  • Moderator
  • 821 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 821 Views
  • 1 replies
  • 0 likes

Superuser Contribution Really loud adds / commercials

Since few weeks some commercial adds got really, really loud, comparing to the music. As I'm usually listen to music while not sitting straight before PC it gets really freaking annoying. I hope this is just oversight not intentional forcing me to pa...

  • Newbie
  • Since few weeks some commercial adds got really, really loud, comparing to the music. As I'm usually listen to music while not sitting straight before PC it gets really freaking annoying.   I ...
  • Xenia
  • Moderator
  • 1205 Views
  • 5 replies
  • 5 likes
  • Account
    Free
    Other
  • 1205 Views
  • 5 replies
  • 5 likes

Superuser Contribution Spotify For Artist Shows 1 Stream

When i use spotify for artists on the live count it shows me 293 streams on my song, everywhere else where streams are listed it shows me 1.

CrashWasTaken_0-1590351606645.png
  • Visitor
  • When i use spotify for artists on the live count it shows me 293 streams on my song, everywhere else where streams are listed it shows me 1.     
  • Mario
  • Spotify Legend
  • 345 Views
  • 1 replies
  • 0 likes
  • music
  • 345 Views
  • 1 replies
  • 0 likes

Counting social media shares

My Question or IssueHow are shares of a song counted? Does simply clicking “copy link” count as a share or does that link then have to be used somehow via text, social media, etc. for it to count as a share?

  • Visitor
  • My Question or Issue How are shares of a song counted?  Does simply clicking “copy link” count as a share or does that link then have to be used somehow via text, social media, etc. for it to c...
  • 306 Views
  • 0 replies
  • 0 likes
  • 306 Views
  • 0 replies
  • 0 likes

album picture on lockscreen

hi,my lockscreen background showes the album picture off the song I am playing currently, but I do not like this. But I also would like to have the pause/skip/last song- button on my lockscreen. Is there a way to turn the album background off but to ...

  • Visitor
  • hi, my lockscreen background showes the album picture off the song I am playing currently, but I do not like this. But I also would like to have the pause/skip/last song- button on my lockscreen. Is...
  • Emilia_8
  • Community Legend
  • 469 Views
  • 1 replies
  • 0 likes
  • Other
  • 469 Views
  • 1 replies
  • 0 likes

Gerenciamento de cache

Eu acho que o Spotify deveria ter um Smart cache, para que quando o cache atingisse uma determinada Quantidade o cache fosse limpo automaticamente pelo spotify.

  • Visitor
  • Eu acho que o Spotify deveria ter um Smart cache, para que quando o cache atingisse uma determinada Quantidade o cache fosse limpo automaticamente pelo spotify.
  • 301 Views
  • 0 replies
  • 0 likes
  • Social & Random
  • 301 Views
  • 0 replies
  • 0 likes

[Smart Speaker ][Playlists] Turn off shuffle for liked songs playlist

Whenever I ask my google assistant to play my “liked songs”, every single time it will begin at random song from somewhere within my collection. At the same time, it will have shuffle on. So I have to open my Sonos/Spotify app, disable shuffle and st...

  • Visitor
  • Whenever I ask my google assistant to play my “liked songs”, every single time it will begin at random song from somewhere within my collection. At the same time, it will have shuffle on. So I have t...
  • DawnOfRinzler
  • Casual Listener
  • 2044 Views
  • 2 replies
  • 2 likes
  • Google Assistant
    Playlists
  • 2044 Views
  • 2 replies
  • 2 likes

Superuser Contribution Can't Stream Local Songs to Chromecast (Spotify Connect)

I have Spotify Desktop (Mac), a Google Home Mini, and a Chromecast Audio. In general, Spotify Connect recognizes both my Google Home (as "Kitchen Speaker") and my Chromecast Audio (as "Dining Room Speaker"). Sometimes it fails to recognize one or the...

  • Casual Listener
  • I have Spotify Desktop (Mac), a Google Home Mini, and a Chromecast Audio.   In general, Spotify Connect recognizes both my Google Home (as "Kitchen Speaker") and my Chromecast Audio (as "Dinin...
  • chrislineau
  • Visitor
  • 1165 Views
  • 3 replies
  • 1 likes
  • 1165 Views
  • 3 replies
  • 1 likes

Spotify Connect - weird new issues

Any help is greatly appreciated - thanks! PlanFamily PremiumCountryUSA DeviceGalaxy S9, Spotify web player, or Spotify desktop (on Windows 10)playing through Spotify Connect to:Yamaha RX-V675 or Raspberry Pi running Moode AudioOperating SystemAndroid...

  • Casual Listener
  • Any help is greatly appreciated - thanks!   Plan Family Premium Country USA   Device Galaxy S9, Spotify web player, or Spotify desktop (on Windows 10) playing through Spotify Conne...
  • 2012 Views
  • 0 replies
  • 2 likes
  • Connect
  • 2012 Views
  • 0 replies
  • 2 likes

Accidentally clicked forget device

I accidentally clicked on forget device. Is there anyway to search for the device again? I’ve tried restarting everything unplugging it all reconnecting the speakers deleting the app and it will not show up on Spotify connect no matter what I do

  • Visitor
  • I accidentally clicked on forget device. Is there anyway to search for the device again? I’ve tried restarting everything unplugging  it all reconnecting the speakers deleting the app and it wil...
  • 799 Views
  • 0 replies
  • 1 likes
  • Social & Random
  • 799 Views
  • 0 replies
  • 1 likes

Gift Card "Something Went Wrong, Try Again'

I have purchased a Spotify gift card at Walmart and I cannot get the card redeemed! I have gone to the website spotify.com/redeem and put in the code that I had to scratch off on the back of the card and every time I enter the code it says“ something...

  • Visitor
  • I have purchased a Spotify gift card at Walmart and I cannot get the card redeemed! I have gone to the website spotify.com/redeem and put in the code that I had to scratch off on the back of the card...
  • 795 Views
  • 0 replies
  • 0 likes
  • Other
  • 795 Views
  • 0 replies
  • 0 likes

Live Chat with no text box

PlanFreeCountryRomaniaDevicePCOperating SystemWindows 10 My Question or IssueHi, everyone! Today I had a live chat with a Spotify advisor but I didn't have a text box so I could answer nice to his messages. My only answers were Yes and No given at th...

  • Visitor
  • Plan Free Country Romania Device PC Operating System Windows 10   My Question or Issue Hi, everyone!   Today I had a live chat with a Spotify advisor but I didn't have a text bo...
  • 379 Views
  • 0 replies
  • 0 likes
  • Other
  • 379 Views
  • 0 replies
  • 0 likes

i cant find some albums on the app, i only find it on google

PlanPremiumCountrysaudi arabiaDeviceiPhone 11Operating System iOS 13 My Question or Issuewhen i search for an album it doesnt appear in the results in the app, the artists does but not the album/song, however if i tried searching it on google i can f...

  • Visitor
  •   Plan Premium Country saudi arabia Device iPhone 11 Operating System  iOS 13   My Question or Issue when i search for an album it doesnt appear in the results in the app, t...
  • Nico
  • Community Legend
  • 746 Views
  • 1 replies
  • 0 likes
  • music
  • 746 Views
  • 1 replies
  • 0 likes

Podcast not updating despite RSS feed uptodate

CountryFrance My Question or IssueMy Podcast (https://open.spotify.com/show/1Yjvt6Duf5iA2XqVKFlhdc) is not updating itself for 4 days already and stays with 2 episodes despite the rss feed shows 3 episodes and is uptodate since may 16th (https://podc...

  • Visitor
  • Country France   My Question or Issue My Podcast (https://open.spotify.com/show/1Yjvt6Duf5iA2XqVKFlhdc) is not updating itself for 4 days already and stays with 2 episodes despite the rss fe...
  • 519 Views
  • 0 replies
  • 1 likes
  • Other
  • 519 Views
  • 0 replies
  • 1 likes

Superuser Contribution Lost a lot of functionality

Since the new update, the app lost a lot of functionality.-I can't add songs to the queue, if I select a song, it starts playing the song immediately.- I can't add songs to a playlist- I can't like/dislike songs- I can't view the current song played,...

  • Casual Listener
  • Since the new update, the app lost a lot of functionality. -I can't add songs to the queue, if I select a song, it starts playing the song immediately. - I can't add songs to a playlist - I can't ...
  • KathyBryce
  • Newbie
  • 699 Views
  • 3 replies
  • 3 likes
  • Samsung
    TV
  • 699 Views
  • 3 replies
  • 3 likes

Spotify App on Apple TV

PlanFreeCountry DeviceApple TVOperating System My Question or IssueDoes anybody know how to add song to playlist on Spotify app on Apple TV?Cant seem to find that option anywhere..

  • Visitor
  • Plan Free Country   Device Apple TV Operating System     My Question or Issue Does anybody know how to add song to playlist on Spotify app on Apple TV? Cant seem to find tha...
  • 345 Views
  • 0 replies
  • 0 likes
  • Other
    TV
  • 345 Views
  • 0 replies
  • 0 likes

Music quality

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi there,I now have a Premium subscription to Spotify. I have also had subscriptions to Quobu...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi ther...
  • 352 Views
  • 0 replies
  • 0 likes
  • Connect
    music
  • 352 Views
  • 0 replies
  • 0 likes

Superuser Contribution Web Player "Your Music" section completely different than on iPhone App

Hi All, I've noticed for a long time that the "Your Music" section of the Spotify Web Player is completely different than the same section on my iPhone app. I attribute this mostly to the fact that they serve different purposes on each platform, but ...

001118_Spotify Web Player - Spotify.jpg 001119_Spotify Web Player - Spotify.jpg iphone.jpg
  • Newbie
  • Hi All,   I've noticed for a long time that the "Your Music" section of the Spotify Web Player is completely different than the same section on my iPhone app. I attribute this mostly to the fa...
  • vandity
  • Visitor
  • 743 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 743 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Alexa Skill

Hello, I am a premium user, till yesterday the Spotify skill on Alexa was working fine, from today though, Alexa informed me that Spotify skill wasn't enabled, I tried to enable it again and now it says "You are not eligible to enable this skill due ...

  • Casual Listener
  • Hello, I am a premium user, till yesterday the Spotify skill on Alexa was working fine, from today though, Alexa informed me that Spotify skill wasn't enabled, I tried to enable it again and now it s...
  • catmcd
  • Casual Listener
  • 159386 Views
  • 23 replies
  • 8 likes
  • Other
  • 159386 Views
  • 23 replies
  • 8 likes