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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • user123456789101112
  • Visitor
  • 15221 Views
  • 98 replies
  • 10 likes
  • Other
  • 15221 Views
  • 98 replies
  • 10 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20884 Views
  • 9 replies
  • 2 likes
  • Other
  • 20884 Views
  • 9 replies
  • 2 likes

Why isn't there a overrun protection for queskipping?

What subject says! There might of course be other posts about this but after so many years on the market: I can't understand why this has not been correct or tried to be til now.. I mean how often doesn't it happen that someone accidently click a son...

  • Newbie
  • What subject says!  There might of course be other posts about this but after so many years on the market:   I can't understand why this has not been correct or tried to be til now.. I...
  • 328 Views
  • 0 replies
  • 0 likes
  • 328 Views
  • 0 replies
  • 0 likes

Can't clear queue in web player, always getting "something went wrong" error

Free planUSA DeviceMacbook Pro mid 2014Operating SystemMacOS Catalina My Question or Issue: I can't clear the queue from the web player without getting the "something went wrong try reloading the page" error. I've tried reloading, signing out and in,...

  • Visitor
  • Free plan USA   Device Macbook Pro mid 2014 Operating System MacOS Catalina   My Question or Issue:   I can't clear the queue from the web player without getting the "somethi...
  • ralph-sm
  • Newbie
  • 505 Views
  • 1 replies
  • 0 likes
  • music
  • 505 Views
  • 1 replies
  • 0 likes

Visual bug at Spotify for Artists team list at menu

This is a visual bug I found at Spotify for Artsits. If you replace the current artist URI from the browser, then you can display the artist option as if you were in the team. Of course after navigating to the artist, you get redirected to another on...

  • Casual Listener
  • This is a visual bug I found at Spotify for Artsits. If you replace the current artist URI from the browser, then you can display the artist option as if you were in the team. Of course after navigat...
  • 358 Views
  • 0 replies
  • 0 likes
  • 358 Views
  • 0 replies
  • 0 likes

When sharing a podcast playlist on Instagram Stories, no picture is shown

When I share a podcast playlist on Instagram stories, no picture is being shown, regardless if I've uploaded a picture to the playlist or not. It works with music playlists, so, it is a specific bug on podcast playlists only.

  • Visitor
  • When I share a podcast playlist on Instagram stories, no picture is being shown, regardless if I've uploaded a picture to the playlist or not. It works with music playlists, so, it is a specific bug ...
  • 377 Views
  • 0 replies
  • 0 likes
  • Android
    Other
  • 377 Views
  • 0 replies
  • 0 likes

Still cannot create new playlist or add to existing

Ok so I have read through all the old posts about playlists not working but I cannot be the only one who still has zero playlist functionality. I have the most up to date iOS, I have the most to date app, I have done a clean install, I have logged ou...

  • Visitor
  • Ok so I have read through all the old posts about playlists not working but I cannot be the only one who still has zero playlist functionality.  I have the most up to date iOS, I have the most t...
  • 546 Views
  • 0 replies
  • 0 likes
  • Other
  • 546 Views
  • 0 replies
  • 0 likes

Superuser Contribution Alexa Skill India

PlanPremiumCountryIndiaIssue: Since spotify officially launched in India, please enable the skill to be used in India. It doesn't need much work as no translation would be required either.

  • Visitor
  • Plan Premium Country India Issue:  Since spotify officially launched in India, please enable the skill to be used in India.  It doesn't need much work as no translation would be requi...
  • chauhanjpr
  • Casual Listener
  • 11195 Views
  • 37 replies
  • 46 likes
  • Other
  • 11195 Views
  • 37 replies
  • 46 likes

Ads in native language in podcasts

PlanPremiumCountryGermanyDeviceOnePlus 7 Pro/PCOperating SystemAndroid/Windows 10 My Question or IssueSo, I started listening to the "Casefile" podcast today and noticed in the beginning and end are ads. These aren't "normal" ads, they are just like ...

  • Visitor
  • Plan Premium Country Germany Device OnePlus 7 Pro/PC Operating System Android/Windows 10   My Question or Issue So, I started listening to the "Casefile" podcast today and noticed in t...
  • Emilia_8
  • Community Legend
  • 1007 Views
  • 1 replies
  • 1 likes
  • Other
  • 1007 Views
  • 1 replies
  • 1 likes

Superuser Contribution Please return officially lyrics feature to all accounts and devices

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi. I hope you are well. No song lyrics appear on my iPhone, even very popular songs. I tried...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi. I h...
  • mariohatxe
  • Regular
  • 918 Views
  • 5 replies
  • 1 likes
  • Other
  • 918 Views
  • 5 replies
  • 1 likes

Volvo App shuffling albums and playlists when it shouldn't

Premium planCountry - Norway DeviceVolvo XC90 MY2019 / Volvo V90 MY2017Operating SystemLatest My Question or IssueAccording to Volvo there is a known problem, where the Spotify app suffles songs on albums and playlists even though shuffle function is...

  • Casual Listener
  • Premium plan Country - Norway   Device Volvo XC90 MY2019 / Volvo V90 MY2017 Operating System Latest   My Question or Issue According to Volvo there is a known problem, where the Sp...
  • akouris
  • Music Fan
  • 1339 Views
  • 3 replies
  • 2 likes
  • Other
  • 1339 Views
  • 3 replies
  • 2 likes

Family member cannot see alexa device

PlanPremiumCountryUKDevice(iPhone, Samsung S10)Operating System(iOS 10, Android 10) My Question or IssueIn our house we have a couple of Echos. My wife and I are in the same Alexa Household and have a Spotify Premium Family account. The problem is th...

  • Casual Listener
  • Plan Premium Country UK Device (iPhone, Samsung S10) Operating System (iOS 10, Android 10)   My Question or Issue In our house we have a couple of Echos. My wife and I are in the same ...
  • beagle808
  • Casual Listener
  • 639 Views
  • 1 replies
  • 0 likes
  • Other
  • 639 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Music pauses after a set amount of time when I'm listening offline

PlanPremiumDeviceSamsung Galaxy A40 and Huawei Y6 2017Operating SystemAndroid 10My Question or IssueWhen I'm listening to music offline on my phone, it sometimes pauses after a set amount of time. It doesn't crash, just pauses. I don't know how long ...

  • Casual Listener
  • Plan Premium Device Samsung Galaxy A40 and Huawei Y6 2017 Operating System Android 10 My Question or Issue When I'm listening to music offline on my phone, it sometimes pauses after a set amou...
  • deJessias
  • Casual Listener
  • 1108 Views
  • 2 replies
  • 0 likes
  • Samsung
  • 1108 Views
  • 2 replies
  • 0 likes

Solved!! Picture-in-picture music album. (Chrome)

PlanPremiumCountryIndonesiaDeviceASUSTeK COMPUTER INC.Operating SystemMicrosoft Windows 10 Home Single Language | Version 1909 My Question or IssueIs the Picture-in-picture music album feature on Web Player no longer available?

  • Casual Listener
  • Plan Premium Country Indonesia Device ASUSTeK COMPUTER INC. Operating System Microsoft Windows 10 Home Single Language | Version 1909   My Question or Issue Is the Picture-in-picture m...
  • AgusFadillhSa17
  • Casual Listener
  • 2534 Views
  • 1 replies
  • 0 likes
  • Other
  • 2534 Views
  • 1 replies
  • 0 likes

Public Playlist doesn't appear on a profile

Hello, I don't know if anyone can help me fix this. I work with a label that has a lot of Public Playlists. One of them doesn't appear on the profile and only can be found with this link: https://open.spotify.com/playlist/3HM1NaOoiWBhIZVkn6w4I9?si=Y5...

  • Visitor
  • Hello,   I don't know if anyone can help me fix this. I work with a label that has a lot of Public Playlists. One of them doesn't appear on the profile and only can be found with this link:&nb...
  • 377 Views
  • 0 replies
  • 0 likes
  • Other
  • 377 Views
  • 0 replies
  • 0 likes

Can't find Facebook friends

Hi, I'm trying to use the Find Friends feature in Spotify for Windows 10. I can input my Facebook login information (including 2FA), but then it says "Sorry, we couldn't load friends to follow." I've already tried it multiple times, in multiple diffe...

  • Newbie
  • Hi, I'm trying to use the Find Friends feature in Spotify for Windows 10. I can input my Facebook login information (including 2FA), but then it says "Sorry, we couldn't load friends to follow." &nb...
  • 477 Views
  • 0 replies
  • 0 likes
  • Other
  • 477 Views
  • 0 replies
  • 0 likes

Superuser Contribution New podcast episode keeps disappearing from the platform.

PlanPremiumCountryBrazilDeviceAllOperating SystemAll My Question or IssueI published a new episode of my podcast today on Anchor. The episode showed up on every platform but Spotify.I changed the time of publishing on Anchor, then the episode appeare...

  • Casual Listener
  • Plan Premium Country Brazil Device All Operating System All   My Question or Issue I published a new episode of my podcast today on Anchor. The episode showed up on every platform but ...
  • caiohspirandell
  • Casual Listener
  • 626 Views
  • 2 replies
  • 0 likes
  • Other
  • 626 Views
  • 2 replies
  • 0 likes

Spotify community search pages are not loading in mobile safari

I’m trying to use the support pages to research a problem. ie. Ongoing Issues list. Page one of the list does display the recent posts. Although, trying to go to page 2+ only displays an empty page with an error message. “This widget could not be dis...

  • Regular
  • I’m trying to use the support pages to research a problem. ie. Ongoing Issues list.  Page one of the list does display the recent posts.  Although, trying to go to page 2+ only displays an ...
  • Billy-J
  • Spotify Star
  • 802 Views
  • 5 replies
  • 0 likes
  • 802 Views
  • 5 replies
  • 0 likes

[iOS] Playlist cover problem on Instagram

PlanPremiumCountryTurkeyDeviceIphone 7Operating System13.5.1 My Question or Issue A little while ago i made artwork for my playlist and removed it by Computer, then i waited a while so my mobile spotify could uptade itself, but when i tried to share ...

17E8AAF8-5D3F-44B9-94A4-887A37010657.jpeg 5F3340C7-969A-4F16-83D5-1B410C9BF6BA.png B87FB54D-C536-41C0-B4BD-434923C8AAAC.jpeg
  • Newbie
  • Plan Premium Country Turkey Device Iphone 7 Operating System 13.5.1   My Question or Issue   A little while ago i made artwork for my playlist and removed it by Computer, then i ...
  • 364 Views
  • 0 replies
  • 0 likes
  • Social & Random
  • 364 Views
  • 0 replies
  • 0 likes

BMW connected drive issue with recent spotify app update 8.5.40

PlanPremiumCountryAustraliaDeviceiPhone XOperating SystemiOS 13.3 My Question or IssueThe music plays and the track name and picture comes up when I first connect to the car (bluetooth) but when I skip to the next song, the track name doesnt refresh ...

  • Casual Listener
  • Plan Premium Country Australia Device iPhone X Operating System iOS 13.3   My Question or Issue The music plays and the track name and picture comes up when I first connect to the car ...
  • Joannesb
  • Visitor
  • 1672 Views
  • 4 replies
  • 5 likes
  • Other
  • 1672 Views
  • 4 replies
  • 5 likes

Wrong Song playing on Google Devices Despite Confirmation

PlanFree/PremiumCountryUSA DeviceGoogle Home Hub/Google Home Mini My Question or IssueMy three Google Hubs confirm the correct song by restating it to me, but then play a different song... Though similarly titled. Like, will request "Animal Sounds by...

  • Visitor
  • Plan Free/Premium Country USA   Device Google Home Hub/Google Home Mini   My Question or Issue My three Google Hubs confirm the correct song by restating it to me, but then play a ...
  • Mmmels
  • Casual Listener
  • 872 Views
  • 1 replies
  • 0 likes
  • music
  • 872 Views
  • 1 replies
  • 0 likes