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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Niyoshi
  • Newbie
  • 13185 Views
  • 83 replies
  • 9 likes
  • Other
  • 13185 Views
  • 83 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20692 Views
  • 9 replies
  • 2 likes
  • Other
  • 20692 Views
  • 9 replies
  • 2 likes

Superuser Contribution Why did you take down spotify.me?

Hello! I just found out earlier today that spotify.me (a website from spotify for Brands that shows your statistics about your listening history) now just redirects to the Spotify for Brand homepage. I was wondering why that is.PlanPremium FamilyCoun...

  • Visitor
  • Hello! I just found out earlier today that spotify.me (a website from spotify for Brands that shows your statistics about your listening history) now just redirects to the Spotify for Brand homepage....
  • Elena
  • Moderator
  • 4216 Views
  • 3 replies
  • 7 likes
  • Other
  • 4216 Views
  • 3 replies
  • 7 likes

Has anyone ever been acoustic shocked by bluetooth earbuds?

Has anyone ever experienced "acoustic shock" from Apple Airpods or another other type of bluetooth earbud where the music switched to playing on your phone at too loud of a volume as soon as you put the earbuds in your ear? Basically, the music strea...

  • Newbie
  • Has anyone ever experienced "acoustic shock" from Apple Airpods or another other type of bluetooth earbud where the music switched to playing on your phone at too loud of a volume as soon as you put ...
  • 714 Views
  • 0 replies
  • 0 likes
  • Connect
  • 714 Views
  • 0 replies
  • 0 likes

Samsung gear S3 - Remote conection

PlanPremiumCountry Argentina DeviceSamsung Galaxy 9+ & Samsung Gear S3 My Question or Issue I was using my Gear S3 connected to my phone throw Bluetooth as "remote".Today, just trying some functions, I connected the spotify app in the watch throw wif...

  • Newbie
  • Plan Premium Country  Argentina   Device Samsung Galaxy 9+ & Samsung Gear S3   My Question or Issue   I was using my Gear S3 connected to my phone throw Bluetooth as...
  • eboxbeatstyle
  • Casual Listener
  • 24299 Views
  • 45 replies
  • 22 likes
  • Other
    Samsung
  • 24299 Views
  • 45 replies
  • 22 likes

Superuser Contribution Build an Spotify app for LG Web OS TV

Hi Spotify.We need a app for LG Web OS TV.All popular app is Available on LG Content Store but I didn't find Spotify.Thank you for following up this problem for people like us who use this TV.

  • Casual Listener
  • Hi Spotify. We need a app for LG Web OS TV. All popular app is Available on LG Content Store but I didn't find Spotify. Thank you for following up this problem for people like us who use this TV.
  • LordHero
  • Casual Listener
  • 1226 Views
  • 2 replies
  • 0 likes
  • problem
  • 1226 Views
  • 2 replies
  • 0 likes

Firestick Crashing with Spotify

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) amazon firestick Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recently purchased a new amazon firestick. I used an old version for a few y...

  • Visitor
  • Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) amazon firestick  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or...
  • BennoTim
  • Visitor
  • 2497 Views
  • 3 replies
  • 9 likes
  • Other
  • 2497 Views
  • 3 replies
  • 9 likes

Solved!!Superuser Contribution spotify.me

My Question or Issuespotify.me not working? i cant see my stats, it redirects me to this page instead.

  • Visitor
  • My Question or Issue spotify.me not working? i cant see my stats, it redirects me to this page instead.
  • Mario
  • Spotify Legend
  • 1626 Views
  • 1 replies
  • 0 likes
  • Other
  • 1626 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wont play on firestick

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have uninstalled and reinstalled, cleared data/cache, and it still will not work on my fire...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Elena
  • Moderator
  • 347 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Always problems with bluetooth connected devices

Why hasnt spotify fixed these bluetooth issues? I cant play spotify on my google chromecast and dont try suggesting the generic troubleshooting that never works. This is more involved then it being my devices fault. Bluetooth earbuds dont work. Bragi...

  • Visitor
  • Why hasnt spotify fixed these bluetooth issues? I cant play spotify on my google chromecast and dont try suggesting the generic troubleshooting that never works. This is more involved then it being m...
  • Katerina
  • Spotify Legend
  • 480 Views
  • 1 replies
  • 0 likes
  • 480 Views
  • 1 replies
  • 0 likes

Spotify not showing as Status on Discord

PlanFreeCountryIsraelOperating SystemWindows 10 My Question or IssueI connected my Spotify account to my Discord accountenabled Device Broadcast Statusturned everything ON on the Connections tabSpotify just doesn't show up!But if I use the web player...

  • Newbie
  • Plan Free Country Israel Operating System Windows 10   My Question or Issue I connected my Spotify account to my Discord account enabled Device Broadcast Status turned everything ON on...
  • 601 Views
  • 0 replies
  • 0 likes
  • Other
  • 601 Views
  • 0 replies
  • 0 likes

PLAN FAMILIAR Y ALEXA

.PlanFamiliar/PremiumCountry Device(Echo dot 3) My Question or IssueHola, me acabo de cambiar a un plan familiar, mi hermana y yo tenemos dispositivos echo dot alexa independientes, el problema es cuando ella quizo vincularlo con su cuenta, dice que ...

  • Visitor
  • . Plan Familiar/Premium Country   Device (Echo dot 3)   My Question or Issue Hola, me acabo de cambiar a un plan familiar, mi hermana y yo tenemos dispositivos echo dot alexa indep...
  • OviiiOne
  • Community Legend
  • 1262 Views
  • 1 replies
  • 0 likes
  • Other
  • 1262 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume mutes and changes to random song

PlanFamily PremiumCountryUSADeviceAcer Chromebook 11Operating SystemChrome OS My Question or IssueI'll be listening to a playlist and suddenly my audio will cut out, so ill click on the web player, and my volume will be all the way down on the player...

  • Visitor
  • Plan Family Premium Country USA Device Acer Chromebook 11 Operating System Chrome OS   My Question or Issue I'll be listening to a playlist and suddenly my audio will cut out, so ill c...
  • samanthaCginger
  • Newbie
  • 574 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 574 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music won't start on echo dot

My Question or IssueWhen I ask "Alexa start spotify". Alexa understand the command but the music will never play. I tried with other music provider like Amazon and it's working perfectly. I don't know where is the issues and how to deal with it. Than...

  • Visitor
  • My Question or Issue When I ask "Alexa start spotify". Alexa understand the command but the music will never play. I tried with other music provider like Amazon and it's working perfectly.  I ...
  • Elena
  • Moderator
  • 406 Views
  • 1 replies
  • 0 likes
  • Other
  • 406 Views
  • 1 replies
  • 0 likes

Suggestion Crossfade Next Song Button

Please create an option to crossfade between 2 and 12 seconds for when you hit the next song button. That would be epic! Could sound like an actual DJ

  • Newbie
  • Please create an option to crossfade between 2 and 12 seconds for when you hit the next song button. That would be epic! Could sound like an actual DJ
  • 395 Views
  • 0 replies
  • 0 likes
  • 395 Views
  • 0 replies
  • 0 likes

Background color

PlanFreeCountryUSDeviceiPhone XR Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe color flow setting is hard on my eyes, is there a way to turn this off so it’s just a simple black screen in the back of the album art?

  • Visitor
  • Plan Free Country US Device iPhone XR  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The color flow setting is hard on my eyes, is there a w...
  • OleI
  • Casual Listener
  • 708 Views
  • 1 replies
  • 2 likes
  • 708 Views
  • 1 replies
  • 2 likes

Roll-back from defective 1.31.0 to 1.20.0

You have to adapt my solution for the Firestick to Fire TVs by downloading v.1.20.0 from your computer to a thumb-drive, and then transferring that file to your Fire TV 1. Uninstall Spotify from TV. 2. Turn off auto updates on TV. 3. Ensure downloadi...

  • Visitor
  • You have to adapt my solution for the Firestick to Fire TVs by downloading v.1.20.0 from your computer to a thumb-drive, and then transferring that file to your Fire TV   1. Uninstall Spotify ...
  • 323 Views
  • 0 replies
  • 0 likes
  • 323 Views
  • 0 replies
  • 0 likes

Can't Install Spotify app on Firestick

PlanPremiumCountryUSADeviceSamsung Galaxy S9My Question or IssueNo sound when trying to connect Spotify from phone to Firestick so after rebooting my router and confirming both devices were on the same network, I tried to uninstall Spotify from the F...

  • Visitor
  • Plan Premium Country USA Device Samsung Galaxy S9 My Question or Issue No sound when trying to connect Spotify from phone to Firestick so after rebooting my router and confirming both devices ...
  • 629 Views
  • 0 replies
  • 0 likes
  • TV
  • 629 Views
  • 0 replies
  • 0 likes

Won't play on Xiaomi MiBox

Hi, Xiaomi mibox s Android 9 - Core Version 4.9.113 1.30.0 com.spotify.tv.android No Forced to stop app then open (still problem), unistall the app and install again (still problem), unistall with clean reinstall (https://community.spotify.com/t5/Spo...

  • Visitor
  • Hi,   Xiaomi mibox s Android 9 - Core Version 4.9.113 1.30.0 com.spotify.tv.android No Forced to stop app then open  (still problem),  unistall the app and install again (s...
  • 4045 Views
  • 0 replies
  • 5 likes
  • 4045 Views
  • 0 replies
  • 5 likes

Chromecast audio disconnects

Chromecast audio disconnects after a minute or so of playing any song. All has worked fine for the last 6 months until the last firmware update. Any connection?

  • Newbie
  • Chromecast audio disconnects after a minute or so of playing any song. All has worked fine for the last 6 months until the last firmware update. Any connection?
  • john_gateshead
  • Newbie
  • 9945 Views
  • 18 replies
  • 13 likes
  • 9945 Views
  • 18 replies
  • 13 likes

keyboard shortcuts in new Web Player?

Are there keyboard shortcuts in the new Web Player? I tried the old Web Player's keyboard shortcuts, but they didn't seem to work. =(

  • Regular
  • Are there keyboard shortcuts in the new Web Player?   I tried the old Web Player's keyboard shortcuts, but they didn't seem to work. =(
  • Tibo_De_Munck
  • Casual Listener
  • 3941 Views
  • 2 replies
  • 8 likes
  • Web Player
  • 3941 Views
  • 2 replies
  • 8 likes