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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • addy4
  • Visitor
  • 13329 Views
  • 85 replies
  • 10 likes
  • Other
  • 13329 Views
  • 85 replies
  • 10 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20716 Views
  • 9 replies
  • 2 likes
  • Other
  • 20716 Views
  • 9 replies
  • 2 likes

Superuser Contribution Report content?

How do someone report content in a blog on Spotify?Hate speech, propaganda, harmful advise in a pandemic, things like that.

  • Newbie
  • How do someone report content in a blog on Spotify? Hate speech, propaganda, harmful advise in a pandemic, things like that.
  • Ivan
  • Spotify Legend
  • 487 Views
  • 1 replies
  • 0 likes
  • Other
  • 487 Views
  • 1 replies
  • 0 likes

Frequent / Random Pauses (Playback is as reliable as posting to this forum)

PlanPremiumCountryUSADeviceSonos w/ Google Assistant, iPhone, iPad, Windows 10 I have been having issues for more than a year. Spotify just decides I do not deserve to listen to an entire song for a few days so it just pauses randomly. After I decide...

  • Casual Listener
  • Plan Premium Country USA Device Sonos w/ Google Assistant, iPhone, iPad, Windows 10   I have been having issues for more than a year. Spotify just decides I do not deserve to listen to an...
  • 458 Views
  • 0 replies
  • 1 likes
  • 458 Views
  • 0 replies
  • 1 likes

Superuser Contribution "I can't play from Spotify on that device"

I'm in Australia on the premium family plan. I have both Alexa and Google Assistant and both Chromecast speakers and HEOS speakers. When I ask Alexa to play Spotify music on a HEOS speaker she says, "I can't play Spofity on that device." When I ask G...

  • Visitor
  • I'm in Australia on the premium family plan. I have both Alexa and Google Assistant and both Chromecast speakers and HEOS speakers. When I ask Alexa to play Spotify music on a HEOS speaker she says, ...
  • R453R
  • Newbie
  • 1657 Views
  • 3 replies
  • 3 likes
  • 1657 Views
  • 3 replies
  • 3 likes

Getting Spotify to play

PlanFreeCountryUSDeviceHP ChromebookOperating SystemChrome OS My Question or IssueI was listening to Spotify last night on my Chromebook. When I went to bed it was working fine. When I woke up this morning, however, it will only play 30 second sample...

Screenshot 2020-03-16 at 9.40.50 AM.png Screenshot 2020-03-16 at 9.41.44 AM.png
  • Visitor
  • Plan Free Country US Device HP Chromebook Operating System Chrome OS   My Question or Issue I was listening to Spotify last night on my Chromebook. When I went to bed it was working fi...
  • Emilia_8
  • Community Legend
  • 1191 Views
  • 2 replies
  • 5 likes
  • music
  • 1191 Views
  • 2 replies
  • 5 likes

Can't open web player (there's some dummy page instead)

When I enter open.spotify.com (or play.spotify.com, which redirects me to "open"), there is no web player displayed. Instead of it, there are some tiles and "Show on Spotify" or "Play on Spotify" messages leading to open the desktop app (which I don'...

2020-03-16 16.31.25 open.spotify.com 64c4faddacfd.png
  • Newbie
  • When I enter open.spotify.com (or play.spotify.com, which redirects me to "open"), there is no web player displayed. Instead of it, there are some tiles and "Show on Spotify" or "Play on Spotify" mes...
  • Emilia_8
  • Community Legend
  • 2066 Views
  • 2 replies
  • 5 likes
  • Other
  • 2066 Views
  • 2 replies
  • 5 likes

Superuser Contribution What's wrong with Spotify!?

Hi, I've very rarely found anything more frustrating and complicated and stubborn than Spotify. I wanted to contact other users, to talk about the playlists we have in common.And I read it's not possible anymore?It's not even possible to send a song ...

  • Regular
  • Hi, I've very rarely found anything more frustrating and complicated and stubborn than Spotify.   I wanted to contact other users, to talk about the playlists we have in common. And I read it...
  • Katerina
  • Spotify Legend
  • 1414 Views
  • 5 replies
  • 0 likes
  • Connect
  • 1414 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution The new Spotify icons

For some reason on my phone I haven’t gotten the new icons and home layout yet. It’s been a couple weeks and I’ve seen a lot of people with the same phone as me have it but for some reason I don’t. My Spotify app is updated to the newest version and ...

  • Newbie
  • For some reason on my phone I haven’t gotten the new icons and home layout yet. It’s been a couple weeks and I’ve seen a lot of people with the same phone as me have it but for some reason I don’t. M...
  • Ivan
  • Spotify Legend
  • 1200 Views
  • 1 replies
  • 0 likes
  • Other
  • 1200 Views
  • 1 replies
  • 0 likes

Solved!! playlist wont load past 100 songs

my one playlist, which has 146 songs (about, it might be 145/47 but its around 150 songs) will not load past song 100, on chrome web player. the playlist works fine on the moblie app, but as i cannot get the mac app, i rely on the web player more oft...

  • Casual Listener
  •   my one playlist,  which has 146 songs (about, it might be 145/47 but its around 150 songs) will not load past song 100, on chrome web player. the playlist works fine on the moblie a...
  • Pauljd12
  • Visitor
  • 4290 Views
  • 6 replies
  • 0 likes
  • music
  • 4290 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Release Radar] Wrong Artists with identical names appear in Release Radar

The Release Radar playlist contains new releases from artists I have no interest in, but have the same name as another artist I am interested in. For example, this week the artist "fluke" (spotify:artist:1S5arwafkIBA7cK4UQWE8L) appeared in my playlis...

  • Newbie
  • The Release Radar playlist contains new releases from artists I have no interest in, but have the same name as another artist I am interested in.   For example, this week the artist "fluke" (s...
  • Mario
  • Spotify Legend
  • 366 Views
  • 1 replies
  • 0 likes
  • music
  • 366 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Pop-up player doesn't appear when I turn it on

PlanFreeCountryNew ZealandDeviceChromebookOperating SystemWeb Player My Question or IssueWhen I turn on the pop up player, it doesn't appear even though it turns green. (Usually appears in the bottom right corner)Please get back to me as soon as you ...

Screenshot 2020-03-13 at 7.10.45 PM.png
  • Visitor
  • Plan Free Country New Zealand Device Chromebook Operating System Web Player   My Question or Issue When I turn on the pop up player, it doesn't appear even though it turns green. &n...
  • Ivan
  • Spotify Legend
  • 1187 Views
  • 1 replies
  • 0 likes
  • Other
  • 1187 Views
  • 1 replies
  • 0 likes

Solved!! Podcast Just Set Up. Episode Is Missing

Plan:FreeCountry: United States Device: Macbook ProOperating System: iOS 10 My Question or Issue I host my podcast through Buzzsprout. I completed the registration and set up and 3 of the 4 episodes in my RSS feed made it to Spotify. One is missing. ...

  • Casual Listener
  •   Plan:Free Country: United States   Device: Macbook Pro Operating System: iOS 10   My Question or Issue   I host my podcast through Buzzsprout. I completed the registrat...
  • Ggleason77
  • Visitor
  • 3540 Views
  • 4 replies
  • 0 likes
  • Other
  • 3540 Views
  • 4 replies
  • 0 likes

Pressing play button now requires Google recaptcha?

Cheers, with some more or less recent update to the open.spotify.com player, Spotify stopped working for me (Firefox).Browsing Spotify works perfectly fine but anytime I press the play button nothing happens, meaning no music is played and the time i...

  • Casual Listener
  • Cheers,   with some more or less recent update to the open.spotify.com player, Spotify stopped working for me (Firefox). Browsing Spotify works perfectly fine but anytime I press the play but...
  • wellington1993
  • Newbie
  • 1051 Views
  • 1 replies
  • 3 likes
  • Other
  • 1051 Views
  • 1 replies
  • 3 likes

Superuser Contribution [BMW Connected] Queue/Playlist never loads into car's headunit

PlanPremiumCountryGermanyDevicePixel 2 XL, Samsung A8 2018, Samsung S10+Operating SystemAndroid9, Android10, BMW Connected App 6.1.1.5396 My Question or IssueThe queue, i. e. current playlist doesn't show up in the car's headunit, only ever showing "...

  • Casual Listener
  • Plan Premium Country Germany Device Pixel 2 XL, Samsung A8 2018, Samsung S10+ Operating System Android9, Android10, BMW Connected App 6.1.1.5396   My Question or Issue The queue, i. e....
  • claim
  • Regular
  • 3446 Views
  • 7 replies
  • 2 likes
  • Other
  • 3446 Views
  • 7 replies
  • 2 likes

[iOS][Connect] Chromecast

Please please please improve the chromecast experience. If I’m playing on any device over wifi with chromecast, it will randomly disconnect me extremely often! Sometimes I can’t even make it through a song. I don’t experience this problem with any ot...

  • Visitor
  • Please please please improve the chromecast experience. If I’m playing on any device over wifi with chromecast, it will randomly disconnect me extremely often! Sometimes I can’t even make it through ...
  • 499 Views
  • 0 replies
  • 0 likes
  • Connect
    iOS
  • 499 Views
  • 0 replies
  • 0 likes

[Xbox One] Large playlist scrolling - "Something went wrong"

PlanFreeCountryCanadaDeviceXbox One My Question or IssueWhenever I try to scroll through a long playlist of mine on the Xbox One, it scrolls for around 96 songs before returning a "Something went wrong" error. I can still shuffle the playlist with so...

  • Casual Listener
  • Plan Free Country Canada Device Xbox One   My Question or Issue Whenever I try to scroll through a long playlist of mine on the Xbox One, it scrolls for around 96 songs before returning ...
  • 672 Views
  • 0 replies
  • 0 likes
  • Other
  • 672 Views
  • 0 replies
  • 0 likes

Collaborative Public Playlist

Need help, is it possible to publicate a collaborative playlist but without the editing permission. example : me and my friend are on the same collaborative playlist but i want to make other friends able to see it but not editing, possible ?

  • Visitor
  • Need help,  is it possible to publicate a collaborative playlist but without the editing permission.  example : me and my friend are on the same collaborative playlist but i want to make ...
  • Nico
  • Community Legend
  • 714 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 714 Views
  • 1 replies
  • 0 likes

Skipping songs

I have Spotify premium and whenever I play a song (from the search bar) when the song is over it just replays the song it had just played And when i try skipping it just replays the same song over and over If I want a new song I have to go into the a...

  • Casual Listener
  • I have Spotify premium and whenever I play a song (from the search bar) when the song is over it just replays the song it had just played And when i try skipping it just replays the same song over ...
  • Aharona
  • Casual Listener
  • 721 Views
  • 2 replies
  • 0 likes
  • Other
  • 721 Views
  • 2 replies
  • 0 likes

Cannot play Musik on google home mini

My Question or IssueI cannot play music from spotify on my google home minis anymore. It only work on my google home nest. When I try to cast to a google home mini device (or them all as a speaker group) the songs start to shuffle on Spotify, then st...

  • Visitor
  •   My Question or Issue I cannot play music from spotify on my google home minis anymore. It only work on my google home nest. When I try to cast to a google home mini device (or them all as a ...
  • 898 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 898 Views
  • 0 replies
  • 0 likes

BMW iDrive sound quality

PlanPremiumCountryGermanyDeviceiPhone 10s, BMW X5 G05Operating SystemiOS 13.3.1 My Question or IssueI connected my Spotify Premium account with the iDrive OS of my BMW and it's working fine (most of the time). Nonetheless I observe that the sound qua...

  • Visitor
  • Plan Premium Country Germany Device iPhone 10s, BMW X5 G05 Operating System iOS 13.3.1   My Question or Issue I connected my Spotify Premium account with the iDrive OS of my BMW and it...
  • 1647 Views
  • 0 replies
  • 7 likes
  • Other
  • 1647 Views
  • 0 replies
  • 7 likes

I generated Spotify codes and now they give error

Good morning to everybody. I sent this same message by email to 'spotifycodes@spotify.com' but I haven't received a response yet. I hope you can help me. Regards. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -...

  • Casual Listener
  • Good morning to everybody.   I sent this same message by email to 'spotifycodes@spotify.com' but I haven't received a response yet. I hope you can help me. Regards.   - - - - - - - - - ...
  • 483 Views
  • 0 replies
  • 0 likes
  • Other
  • 483 Views
  • 0 replies
  • 0 likes