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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 7sd-_491obm6p
  • Newbie
  • 10162 Views
  • 72 replies
  • 9 likes
  • Other
  • 10162 Views
  • 72 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20022 Views
  • 9 replies
  • 2 likes
  • Other
  • 20022 Views
  • 9 replies
  • 2 likes

No sound on the Smart TV app

PlanFreeCountryGermanyDeviceLG Smart TVOperating SystemLG FrimwareMy Question or IssueHello, i've got an issue using the spotify app on my LG OLED65B7D-Z smart tv. There's no sound at all while playing songs. The tv sound just works fine and funnily ...

  • Newbie
  • Plan Free Country Germany Device LG Smart TV Operating System LG Frimware My Question or Issue Hello, i've got an issue using the spotify app on my LG OLED65B7D-Z smart tv. There's no sound ...
  • 1451 Views
  • 0 replies
  • 4 likes
  • Other
  • 1451 Views
  • 0 replies
  • 4 likes

Spotify switches from streaming to bluetooth when phone is unlocked

PlanPremiumCountryLithuaniaDeviceOnePlus A5010Operating SystemAndroid 9 My Question or IssueSpotify is playing over a Bluetooth speaker and then I switch over to streaming to another device. Everything works fine and I put my phone down. If I unlock ...

  • Casual Listener
  • Plan Premium Country Lithuania Device OnePlus A5010 Operating System Android 9   My Question or Issue Spotify is playing over a Bluetooth speaker and then I switch over to streaming to...
  • 409 Views
  • 0 replies
  • 0 likes
  • 409 Views
  • 0 replies
  • 0 likes

Google voice command to play "Liked Songs" playlist

“Okay Google, play my music." Your expectation(and how it used to be): Give the voice command and then have your "Liked Songs" playlist play in order of newest songs added to play first.The reality now: First song will play in alphabetical order. For...

  • Regular
  • “Okay Google, play my music."   Your expectation(and how it used to be): Give the voice command and then have your "Liked Songs" playlist play in order of newest songs added to play first. Th...
  • 2684 Views
  • 0 replies
  • 4 likes
  • Other
  • 2684 Views
  • 0 replies
  • 4 likes

Kenwood DDX4019 Playlist only

PlanPremiumCountryGermanyDeviceiPhone8, iPhone11Pro, Kenwood DDX4019 MonicieverOperating SystemiOS 13 My Question or IssueSpotify App on DDX4019 only showing up Playlists. Sometimes it's possible to show the library where i can choose between Albums,...

  • Casual Listener
  • Plan Premium Country Germany Device iPhone8, iPhone11Pro, Kenwood DDX4019 Moniciever Operating System iOS 13   My Question or Issue Spotify App on DDX4019 only showing up Playlists. So...
  • Webfeger
  • Casual Listener
  • 520 Views
  • 1 replies
  • 0 likes
  • Other
  • 520 Views
  • 1 replies
  • 0 likes

Solved!! Can't link account to Playstation

PlanPremiumCountryUKDevicePlaystation 4My Question or Issue'Spotify account already linked switch to the Playstation Network or Sony Entertainment Network account linked with this Spotify account'.I used to use the account on an old ps4 account, I ha...

  • Casual Listener
  • Plan Premium Country UK Device Playstation 4 My Question or Issue 'Spotify account already linked switch to the Playstation Network or Sony Entertainment Network account linked with this Spoti...
  • OneByBoo
  • Roadie
  • 2448 Views
  • 1 replies
  • 0 likes
  • Sony
  • 2448 Views
  • 1 replies
  • 0 likes

Solved!! Creating a New Playlist for my Company (Marketing Purposes) - Account Questions

Hi, I run an online startup that specializes in nutrition products. We have a metal "edge" to us and want to make a public heavy metal workout playlist. I have a few questions: Since this will be under the company's brand, should I create a separate ...

  • Casual Listener
  • Hi, I run an online startup that specializes in nutrition products.  We have a metal "edge" to us and want to make a public heavy metal workout playlist.  I have a few questions:   ...
  • RTay
  • Visitor
  • 9961 Views
  • 3 replies
  • 0 likes
  • Other
  • 9961 Views
  • 3 replies
  • 0 likes

Spotify not supported on Alexa device

Plan Premium (Verified)Country USADevice All Alexa Echo hardware including Alexa phone appMy Question or IssueI have 5 Alexa devices that out of the blue say the message "Spotify is not supported on this device" when trying to play music. 3 Amazon Ec...

  • Casual Listener
  • Plan Premium (Verified) Country USA Device All Alexa Echo hardware including Alexa phone app My Question or Issue I have 5 Alexa devices that out of the blue say the message "Spoti...
  • piniav
  • Visitor
  • 3795 Views
  • 3 replies
  • 3 likes
  • Other
  • 3795 Views
  • 3 replies
  • 3 likes

Xbox game pass eligibility

PlanFamily PremiumCountryUS My Question or IssueI'm in family premium right now. I bought xbox premium pass and I got spotify premium code. My question is am I eligible for it or not? Family premium counts as premium to your account?

  • Visitor
  • Plan Family Premium Country US   My Question or Issue I'm in family premium right now. I bought xbox premium pass and I got spotify premium code. My question is am I eligible for it or not...
  • 408 Views
  • 0 replies
  • 0 likes
  • Other
  • 408 Views
  • 0 replies
  • 0 likes

Spotify and MusicCast

Ever since Spotify update 8.4.37.704 the connection between Spotify and the yahama musiccast app being streamed on local network the apps don’t quite match up properly. When adding queue songs it often gets lost and plays same songs over and many tim...

  • Newbie
  • Ever since Spotify update 8.4.37.704 the connection between Spotify and the yahama musiccast app being streamed on local network the apps don’t quite match up properly. When adding queue songs i...
  • user-removed
  • Not applicable
  • 1356 Views
  • 1 replies
  • 0 likes
  • 1356 Views
  • 1 replies
  • 0 likes

Crossfade on the Webplayer?

PlanPremiumCountryUKDeviceHP Chromebook (Web-player)Operating SystemChrome OS My Question or IssueIs it possible to enable cross-fade on the web player at all? I really need to know, I have it enabled on my phone but at school I use my chromebook for...

  • Visitor
  •   Plan Premium Country UK Device HP Chromebook (Web-player) Operating System Chrome OS   My Question or Issue Is it possible to enable cross-fade on the web player at all? I real...
  • 1671 Views
  • 0 replies
  • 6 likes
  • music
  • 1671 Views
  • 0 replies
  • 6 likes

Superuser Contribution Free web player windows problem

PlanFreeCountryCanadaDevice Aspire TC ATC-705-ER52Operating SystemWindows 10 My Question or IssueMy player usally plays two or more adds every 30min or so about a month after Istarted using the player it would play the 1st add no roblem but the 2nd a...

  • Casual Listener
  •   Plan Free Country Canada Device  Aspire TC ATC-705-ER52 Operating System Windows 10   My Question or Issue My player usally plays two or more adds every 30min or so a...
  • Adam1483
  • Casual Listener
  • 698 Views
  • 3 replies
  • 0 likes
  • 698 Views
  • 3 replies
  • 0 likes

Solved!! Google Home Mini for Premium Members in the US

My Question or IssueI just received an email about getting a google home mini for being a premium subscriber, but I see no way to claim this... How do I claim the Google Home Mini under this promotion? PlanPremiumCountryUSADeviceMultipleOperating Sys...

  • Casual Listener
  • My Question or Issue I just received an email about getting a google home mini for being a premium subscriber, but I see no way to claim this...   How do I claim the Google Home Mini under th...
  • 1286628878
  • Newbie
  • 3379 Views
  • 8 replies
  • 0 likes
  • Other
  • 3379 Views
  • 8 replies
  • 0 likes

google home mini

Hello, ive ordered a google home mini as part of a promotion and due to some technical difficulty with the delivery system the google home mini was returned to sender i was wondering of i could get a new code or link to receive a new one PlanPremiumC...

  • Newbie
  • Hello, ive ordered a google home mini as part of a promotion and due to some technical difficulty with the delivery system the google home mini was returned to sender i was wondering of i could get a...
  • 355 Views
  • 0 replies
  • 0 likes
  • Other
  • 355 Views
  • 0 replies
  • 0 likes

Samsung Gear Sport - Playlists - Offline

HiI have the problem that Spotify on my Samsung Gear Sport shows all my playlists in one long list and does not use playlist folders.. any solution to this?And second. When I set some playlists to be "Offline" there is no easy way to find these playl...

  • Casual Listener
  • Hi I have the problem that Spotify on my Samsung Gear Sport shows all my playlists in one long list and does not use playlist folders.. any solution to this? And second. When I set some playlists...
  • Quazzi17
  • Visitor
  • 1335 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 1335 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Track Limit for an Spotify Album

Simple Question:As a artist, what is the track limit for a album in Spotify?Thanks Anyway,Emanuel Messias, R.d.S

  • Casual Listener
  • Simple Question: As a artist, what is the track limit for a album in Spotify? Thanks Anyway, Emanuel Messias, R.d.S
  • MiniDarkOF
  • Casual Listener
  • 1183 Views
  • 3 replies
  • 0 likes
  • music
    Other
  • 1183 Views
  • 3 replies
  • 0 likes

Enhanced Albums

PlanPremiumCountryUnited StatesDeviceiPhone SEOperating SystemiOS 13 What are enhanced albums on Spotify?

  • Casual Listener
  •   Plan Premium Country United States Device iPhone SE Operating System iOS 13   What are enhanced albums on Spotify?  
  • 1939 Views
  • 0 replies
  • 1 likes
  • Other
  • 1939 Views
  • 0 replies
  • 1 likes

Ads automatically play playlists and podcasts without permission

PlanFreeDeviceSamsung S10Operating SystemAndroid My Question or IssueWhenever I get ads for a podcast or other spotify playlist it's been automatically playing that playlist and thus interrupting my playlist listening and I have to go back and restar...

  • Visitor
  • Plan Free Device Samsung S10 Operating System Android   My Question or Issue Whenever I get ads for a podcast or other spotify playlist it's been automatically playing that playlist and ...
  • 588 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 588 Views
  • 0 replies
  • 0 likes

Superuser Contribution (Chrome web player) Songs stopping after 9 seconds.

PlanPremiumCountryHungaryDeviceChrome web player Version 71.0.3578.98 (Official Build) (32-bit)Operating SystemWindows 10 My Question or IssueHello All!I had this problem for a long time now, but I just came to the point, that I have to ask my own ve...

  • Casual Listener
  • Plan Premium Country Hungary Device Chrome web player  Version 71.0.3578.98 (Official Build) (32-bit) Operating System Windows 10   My Question or Issue Hello All! I had thi...
  • Neveroules
  • Casual Listener
  • 2186 Views
  • 3 replies
  • 0 likes
  • Other
  • 2186 Views
  • 3 replies
  • 0 likes

Can't reach song/album/artist with regular user agent

PlanFree/PremiumCountryCanadaDevicePixelbookOperating SystemChrome OS 78My Question or Issue With the following user agent, Spotify URLs containing an ID automatically bring me to my home page. However, if I change the user agent with a flag or with ...

  • Casual Listener
  • Plan Free/Premium Country Canada Device Pixelbook Operating System Chrome OS 78 My Question or Issue   With the following user agent, Spotify URLs containing an ID automatically bring ...
  • 370 Views
  • 0 replies
  • 1 likes
  • Other
  • 370 Views
  • 0 replies
  • 1 likes

Spotify Picture won't update when connected to Facebook

PlanFreeCountryEngland Device(Samsung Galaxy A3/Chromebook 11)Operating System(Android 8.0.0/Chrome OS 78) My Question or IssueI updated my Facebook Profile picture and Spotify isn't updating the picture. I am unable to disconnect Facebook and reconn...

  • Casual Listener
  • Plan Free Country England   Device (Samsung Galaxy A3/Chromebook 11) Operating System (Android 8.0.0/Chrome OS 78)   My Question or Issue I updated my Facebook Profile picture an...
  • 1141 Views
  • 0 replies
  • 0 likes
  • Connect
    music
    Samsung
  • 1141 Views
  • 0 replies
  • 0 likes