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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • mcdonaldsadhater
  • Newbie
  • 9903 Views
  • 71 replies
  • 9 likes
  • Other
  • 9903 Views
  • 71 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19970 Views
  • 9 replies
  • 2 likes
  • Other
  • 19970 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution Spotify doesn’t play on Bose SoundTouch anymore

PlanPremiumCountryUSADevice(iPhone 11, iPad Air)Operating System(iOS latest update.) My Question or IssueI have a Bose SoundTouch which I can control from my iPhone or iPad using its SoundTouch app. I’ve never had an issue until a few days ago. Whene...

  • Visitor
  • Plan Premium Country USA Device (iPhone 11, iPad Air) Operating System (iOS latest update.)   My Question or Issue I have a Bose SoundTouch which I can control from my iPhone or iPad u...
  • TonyFurbear
  • Visitor
  • 130378 Views
  • 89 replies
  • 18 likes
  • Connect
    music
    Other
  • 130378 Views
  • 89 replies
  • 18 likes

Superuser Contribution Black overlay bar blocking left side of podcast video

PlanPremiumCountryAustraliaDeviceiPhone 13Operating Systemios 18.0.1 My Question or IssueOnly two or three days ago I noticed when watching a podcast video, a black see through bar appears on the left side of the screen. It doesn’t have text but bloc...

  • Regular
  • Plan Premium Country Australia Device iPhone 13 Operating System ios 18.0.1   My Question or Issue Only two or three days ago I noticed when watching a podcast video, a black see throu...
  • 1240806030
  • Casual Listener
  • 11790 Views
  • 62 replies
  • 7 likes
  • Other
  • 11790 Views
  • 62 replies
  • 7 likes

Superuser Contribution Podcasts new episodes not showing/not refreshing

PlanPremiumCountryCzech republicDeviceiPhone 11 ProOperating SystemiOS 15.1 My Question or IssueHi everyone, I've been having this problem for several months now. I thought some of the updates fill fix it but it's still happening to me, so I'm lookin...

  • Casual Listener
  • Plan Premium Country Czech republic Device iPhone 11 Pro Operating System iOS 15.1   My Question or Issue Hi everyone,   I've been having this problem for several months now. I ...
  • effany
  • Casual Listener
  • 41630 Views
  • 28 replies
  • 1 likes
  • Other
  • 41630 Views
  • 28 replies
  • 1 likes

Desktop & Web App performance problems

When scrolling on homepage the performance is so bad. My rig is 5600x & 4060ti and some friends have the same problems.I did some digging and this is a css problem. Here you  can see the layerize is taking so long on every frame. Which causes big fps...

layerize.png
  • Music Fan
  • When scrolling on homepage the performance is so bad. My rig is 5600x & 4060ti and some friends have the same problems. I did some digging and this is a css problem. Here you  can see the...
  • 990 Views
  • 0 replies
  • 1 likes
  • Other
  • 990 Views
  • 0 replies
  • 1 likes

Cancel Partnership with Musixmatch

Dear Spotify Community,As a long-time curator on Musixmatch, I wanted to bring attention to an issue that has been deeply frustrating for myself and many others within the Musixmatch curator community. For over a year, I’ve actively contributed to im...

  • Casual Listener
  • Dear Spotify Community, As a long-time curator on Musixmatch, I wanted to bring attention to an issue that has been deeply frustrating for myself and many others within the Musixmatch curator co...
  • wileyfoxyx
  • Regular
  • 290 Views
  • 3 replies
  • 4 likes
  • Other
  • 290 Views
  • 3 replies
  • 4 likes

Superuser Contribution For some reason the episodes of a podcast will not appear

PlanPremiumCountryGreeceDeviceiPhone 14 Pro Operating System My Question or IssueSo I have been listening to a podcast and for some reason the episodes have just disappeared and only appear on my saved episodes. I am sure I have pressed something acc...

  • Newbie
  • Plan Premium Country Greece Device iPhone 14 Pro  Operating System     My Question or Issue So I have been listening to a podcast and for some reason the episodes have just d...
  • effany
  • Casual Listener
  • 845 Views
  • 5 replies
  • 1 likes
  • Other
  • 845 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Spotify removed my track due to suspicious streaming. What can I do about it?

I'm an Artist with Distrokid as my distributor.Today, I received a heartbreaking email that told me the entire track got removed from Spotify due to "artificial streaming".I do not, in any way deny that it could be the case (without my knowledge) but...

  • Regular
  • I'm an Artist with Distrokid as my distributor. Today, I received a heartbreaking email that told me the entire track got removed from Spotify due to "artificial streaming". I do not, in any way de...
  • erikstearns
  • Roadie
  • 36527 Views
  • 119 replies
  • 16 likes
  • 36527 Views
  • 119 replies
  • 16 likes

Solved!!Superuser Contribution How can I delete this list at the top of the app's main page

please see the attached photo.Window, android, ios... every spotify app has this some list at the top area.How the heck can i delete those contents?it's not even my recently or frequently playlist.That Chicago Album i've listened once like few months...

  • Casual Listener
  • please see the attached photo. Window, android, ios... every spotify app has this some list at the top area. How the heck can i delete those contents? it's not even my recently or frequently playl...
  • Docmeduse
  • Newbie
  • 31683 Views
  • 14 replies
  • 5 likes
  • Other
  • 31683 Views
  • 14 replies
  • 5 likes

Superuser Contribution smart shuffle shouldnt break local files

When “smart” shuffle is turned on (even for a second as you toggle back to normal shuffle) local files are removed from your playlist. It would be fine if they were added back properly, but while they are removed from the playlist, Spotify decides to...

  • Visitor
  • When “smart” shuffle is turned on (even for a second as you toggle back to normal shuffle) local files are removed from your playlist. It would be fine if they were added back properly, but while the...
  • agreatchaos
  • Casual Listener
  • 3850 Views
  • 37 replies
  • 15 likes
  • 3850 Views
  • 37 replies
  • 15 likes

Superuser Contribution Folders in Playlists

Hello Spotify team and community. I have created a lot of Playlists in my Spotify account (around 10 to 15 Playlists). Each and every Playlist contains 10 to 50 songs. It will be nice if software developer(s) create a feature in Spotify in which user...

  • Newbie
  • Hello Spotify team and community. I have created a lot of Playlists in my Spotify account (around 10 to 15 Playlists). Each and every Playlist contains 10 to 50 songs. It will be nice if software dev...
  • AlejaR
  • Moderator
  • 64 Views
  • 1 replies
  • 0 likes
  • 64 Views
  • 1 replies
  • 0 likes

Meu plano de 3 meses gratuitos foi cancelado do nada

Bom, eu tinha feito a compra do plano de 3 meses gratuitos no Spotify a um tempo, acredito que dia 27/11, mas, semana passada o plano simplismente foi cancelado antes do prazo (iria acabar dia 27/11/2025), falei com o suporte, não me ajudaram em nada...

  • Casual Listener
  • Bom, eu tinha feito a compra do plano de 3 meses gratuitos no Spotify a um tempo, acredito que dia 27/11, mas, semana passada o plano simplismente foi cancelado antes do prazo (iria acabar dia 27/11/...
  • 62 Views
  • 0 replies
  • 0 likes
  • 62 Views
  • 0 replies
  • 0 likes

Autoplay/Similar song function not working for TV apps: LGTV WEBOs/Apple TV 4k

Autoplay/Similar song function not working for TV apps: LGTV WEBOs/Apple TV 4kWhy do the Spotify TV apps not function the same as the desktop or phone version of Spotify. When I search for a song in Spotify using my phone app, after I select the song...

  • Casual Listener
  • Autoplay/Similar song function not working for TV apps: LGTV WEBOs/Apple TV 4k Why do the Spotify TV apps not function the same as the desktop or phone version of Spotify. When I search for a song i...
  • Ximzend
  • Spotify Star
  • 188 Views
  • 4 replies
  • 0 likes
  • Possible Bug
  • 188 Views
  • 4 replies
  • 0 likes

Private and party profile - same user

Is it possible to create two profiles for the same user? One would be for my primary profile with my music. The other would be for when hosting parties and playing music for everyone's enjoyment. I've used my Spotify for parties, and it took several ...

  • Casual Listener
  • Is it possible to create two profiles for the same user? One would be for my primary profile with my music. The other would be for when hosting parties and playing music for everyone's enjoyment. I'v...
  • Jose_M
  • Spotify Star
  • 165 Views
  • 5 replies
  • 0 likes
  • 165 Views
  • 5 replies
  • 0 likes

Where is the Merch Hub?

What happened to the Merch Hub? I wanna buy some stuff. Yes, I know I can click on one artist at a time and see if they have merch. No, I don't want that. I want the hub. https://pr-newsroom-wp.appspot.com/2023-10-16/shop-find-all-artist-merch-hub-sp...

  • Spotify Legend
  • What happened to the Merch Hub? I wanna buy some stuff. Yes, I know I can click on one artist at a time and see if they have merch. No, I don't want that. I want the hub.   https://pr-newsroom...
  • Inaya1
  • Newbie
  • 2622 Views
  • 4 replies
  • 6 likes
  • Other
  • 2622 Views
  • 4 replies
  • 6 likes

Superuser Contribution General Jam Issues

PlanPremiumCountryUSA DeviceiPhone 13 Pro Max My Question or IssueI have been newly frequently using the jam feature at work with some colleagues and have been experiencing some consistent issues. To put a list of some of them, I will start by prefac...

  • Newbie
  • Plan Premium Country USA   Device iPhone 13 Pro Max   My Question or Issue I have been newly frequently using the jam feature at work with some colleagues and have been experiencin...
  • monkymode
  • Casual Listener
  • 2024 Views
  • 7 replies
  • 0 likes
  • Other
  • 2024 Views
  • 7 replies
  • 0 likes

Superuser Contribution local files not appearing

i’ve got everything set up. local file sharing is allowed, it’s allowed in my settings on the phone, i’ve even got 50 gigs of icloud storage, yet for whatever reason i have no local files folder. saw somewhere it’s gotta be legally acquired, two of t...

  • Visitor
  • i’ve got everything set up. local file sharing is allowed, it’s allowed in my settings on the phone, i’ve even got 50 gigs of icloud storage, yet for whatever reason i have no local files folder. saw...
  • Justsaying67
  • Newbie
  • 1604 Views
  • 16 replies
  • 0 likes
  • 1604 Views
  • 16 replies
  • 0 likes

Superuser Contribution Skips to the next song before previous is finished playing on PS5

I listen to spotify on PS5 99% of the time. A few days ago, it started randomly skipping to the next song before the previous song was finished playing. It does not happen every song, maybe 1/7 songs. The same song will not always do it either, and i...

  • Newbie
  • I listen to spotify on PS5 99% of the time. A few days ago, it started randomly skipping to the next song before the previous song was finished playing. It does not happen every song, maybe 1/7 son...
  • StaticShockZ
  • Casual Listener
  • 779 Views
  • 6 replies
  • 1 likes
  • 779 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Connect stopped working on my receiver Pioneer VSX-930

PlanPremiumCountryDenmarkDevicePioneer VSX-930Operating System.. My Question or IssueI have been using spotify connect for many years on this receiver, but a couple of weeks ago it just stopped working.I can still select my receiver from spotify conn...

  • Casual Listener
  • Plan Premium Country Denmark Device Pioneer VSX-930 Operating System ..   My Question or Issue I have been using spotify connect for many years on this receiver, but a couple of weeks ...
  • Justwantmusic1
  • Newbie
  • 8649 Views
  • 15 replies
  • 0 likes
  • Connect
  • 8649 Views
  • 15 replies
  • 0 likes