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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Justgivememypodcast
  • Casual Listener
  • 11275 Views
  • 74 replies
  • 9 likes
  • Other
  • 11275 Views
  • 74 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20310 Views
  • 9 replies
  • 2 likes
  • Other
  • 20310 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution Spotify suddenly shoots volume to MAX and blows Hi-Fi Amplifier

Plan: Premium IndividualCountry: SpainDevice: Denon AVR-X4500 H and iPhone SEOperating System: iOS 17.4.1 I have a Denon AVR-X4500H amplifier and was listening to music from Spotify the other day (through Denon HEOS Music which is certified for Spoti...

  • Regular
  • Plan: Premium Individual Country: Spain Device: Denon AVR-X4500 H and iPhone SE Operating System: iOS 17.4.1   I have a Denon AVR-X4500H amplifier and was listening to music ...
  • ivanbobadilla
  • Regular
  • 1136 Views
  • 6 replies
  • 5 likes
  • Denon
  • 1136 Views
  • 6 replies
  • 5 likes

Superuser Contribution wearos offline audiobook playback stutters

PlanPremiumCountryUkDeviceSamsung watch 4 classic SMr880With Bluetooth headphonesOperating SystemAndroid 14 / wearos 5.0 My Question or IssueWhen listening offline to downloaded music using detached watch only (e.g. out for a run) music playback is f...

  • Casual Listener
  • Plan Premium Country Uk Device Samsung watch 4 classic SMr880 With Bluetooth headphones Operating System Android 14 / wearos 5.0   My Question or Issue When listening offline to downl...
  • Dessi
  • Moderator
  • 55 Views
  • 1 replies
  • 0 likes
  • Other
    Samsung
  • 55 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot find my Spotify Wrapped 2024.

My Wrapped has been available from 04.12.24 till this week (I saw it 16.01.25). Finally found time to listen to it, but it disappeared now.. I cannot find it.Maybe it's too late? I found a prompt spotify:datastories:wrapped, used it, but I got only t...

Screenshot_2025-01-18-22-47-09-655_com.spotify.music.png
  • Newbie
  •   My Wrapped has been available from 04.12.24 till this week (I saw it 16.01.25). Finally found time to listen to it, but it disappeared now.. I cannot find it. Maybe it's too late?   ...
  • Yordan
  • Moderator
  • 417 Views
  • 2 replies
  • 0 likes
  • Other
  • 417 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcasts are now so much quieter than songs

Plan Premium Country US Device Pixel 7 Operating System Android 14 My Question or Issue Podcasts sound are now so much lower than songs. This has been happening for a month. Listen to any NPR podcast with any song for comparison. It applies to other ...

  • Casual Listener
  • Plan Premium Country US Device Pixel 7 Operating System Android 14   My Question or Issue Podcasts sound are now so much lower than songs. This has been happening for a month...
  • Alenjak7
  • Gig Goer
  • 7814 Views
  • 36 replies
  • 3 likes
  • Other
  • 7814 Views
  • 36 replies
  • 3 likes

Superuser Contribution Songs played in reverse order when connected to new device.

PlanPremiumCountryNew Zealand DeviceSamsung S23+Operating SystemAndroid 14 My Question or IssueI listen to my saved playlists with smart shuffle on.When listening to saved playlist then switching to another Bluetooth device or the phone speaker, the ...

  • Visitor
  • Plan Premium Country New Zealand  Device Samsung S23+ Operating System Android 14   My Question or Issue I listen to my saved playlists with smart shuffle on. When listening to s...
  • CreamofSoup
  • Visitor
  • 3387 Views
  • 23 replies
  • 3 likes
  • 3387 Views
  • 23 replies
  • 3 likes

Solved!!Superuser Contribution Spotify no longer connecting to stereo

PlanPremiumCountrySpain DevicePixel 7A Operating SystemAndroid My Question or IssueI stream Spotify from my phone to my stereo, a Yamaha CRX-N560. Recently, I've been unable to connect Spotify to the stereo, which gives me the message "Bad Account". ...

  • Newbie
  • Plan Premium Country Spain  Device Pixel 7A  Operating System Android   My Question or Issue I stream Spotify from my phone to my stereo, a Yamaha CRX-N560. Recently, I've be...
  • Novy
  • Moderator
  • 70 Views
  • 1 replies
  • 0 likes
  • Connect
  • 70 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I disable the DJ voice narration?

I really don't want or need any narration from X. It makes sense that there's an explanation of shifting modes, but I'd rather have it in a text banner in the screen UI than have it interrupt the music. It's distracting and makes me want to turn it o...

  • Visitor
  • I really don't want or need any narration from X. It makes sense that there's an explanation of shifting modes, but I'd rather have it in a text banner in the screen UI than have it interrupt the mus...
  • VPofNewYorkTimes
  • Newbie
  • 1980 Views
  • 5 replies
  • 15 likes
  • 1980 Views
  • 5 replies
  • 15 likes

Superuser Contribution Podcasts consistent restarting / crashing mid session (7/9/24 - IPhone 15PM)

Hey Team /All. I listen to podcasts & JRE daily. My problem for the past two months I’ve been dealing with Spotify consistently crashing the specific podcast stream every time an ad finishes or if I switch, Back and forth from app to app and back aga...

  • Newbie
  • Hey Team /All. I listen to podcasts & JRE daily. My problem for the past two months I’ve been dealing with Spotify consistently crashing the specific podcast stream every time an ad finishes or i...
  • Novy
  • Moderator
  • 279 Views
  • 3 replies
  • 0 likes
  • Other
  • 279 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why is my smart shuffle not available?

My smart shuffle is not activating, I either see the option to turn on/off the shuffle mode, but not smart shuffle at all. I tried on the computer and on my iphone 12, I have spotify premium

  • Visitor
  • My smart shuffle is not activating, I either see the option to turn on/off the shuffle mode, but not smart shuffle at all. I tried on the computer and on my iphone 12, I have spotify premium
  • manonlrq
  • Visitor
  • 2164 Views
  • 4 replies
  • 1 likes
  • 2164 Views
  • 4 replies
  • 1 likes

I cant see the lyrics on my andorid phone

Im using Samsung S23+ and the latest version of the app but I cannot see the lyrics for any song that Im playing. I can see it on my laptop but not on my phone. I tried to contact a few days ago, you guys gave me an assistance but they couldnt help m...

  • Visitor
  • Im using Samsung S23+ and the latest version of the app but I cannot see the lyrics for any song that Im playing. I can see it on my laptop but not on my phone. I tried to contact a few days ago, you...
  • Enyasayerr
  • Visitor
  • 220 Views
  • 3 replies
  • 0 likes
  • 220 Views
  • 3 replies
  • 0 likes

Spotify bad customer service

Plan Premium Country Romania Device Iphone 16 Pro Max Operating System Ios 18.2.1 My Issue Music platforms- Spotify complaint I hate spotify Hello so for starters I have been using spotify for over 5 years and had been loyal to them all the way. I ev...

  • Newbie
  • Plan Premium Country Romania Device Iphone 16 Pro Max Operating System Ios 18.2.1 My Issue Music platforms- Spotify complaint I hate spotify Hello so for starters I have been us...
  • 110 Views
  • 0 replies
  • 0 likes
  • music
  • 110 Views
  • 0 replies
  • 0 likes

Superuser Contribution Audiobook listening time wasted after left playing while away

PlanFamily premiumCountryUSADeviceSamsung S22 UltraOperating SystemAndroid Oreo My Question or IssueMy audiobook top up hours were wasted when my audiobook was left playing while I was away. I was listening to the book before bed and fell asleep whil...

  • Casual Listener
  • Plan Family premium Country USA Device Samsung S22 Ultra Operating System Android Oreo   My Question or Issue My audiobook top up hours were wasted when my audiobook was left play...
  • Not applicable
  • 616 Views
  • 3 replies
  • 1 likes
  • Other
  • 616 Views
  • 3 replies
  • 1 likes

Superuser Contribution Sleep timer

It would be most useful to have a sleep timer. I am not certain if the country of usage is critical, but my account is via your Canadian app. Various podcast apps have this feature in increments of 10min, 15min, 30min, 45min, 1 hour, etc., in a simpl...

  • Visitor
  • It would be most useful to have a sleep timer. I am not certain if the country of usage is critical, but my account is via your Canadian app. Various podcast apps have this feature in increments of 1...
  • Kezaboos
  • Visitor
  • 37676 Views
  • 10 replies
  • 2 likes
  • 37676 Views
  • 10 replies
  • 2 likes

Superuser Contribution Podcast: Anchor-to-Spotify Issue

PlanPremiumCountryUnited StatesDeviceNew Dell DesktopOperating SystemWindows 11 My Question or IssueI was hosting my podcast, The Arbitrarium, on Anchor. I used to sign in using my personal account, add new episodes, and they would automatically feat...

  • Newbie
  • Plan Premium Country United States Device New Dell Desktop Operating System Windows 11   My Question or Issue I was hosting my podcast, The Arbitrarium, on Anchor. I used to sign in us...
  • ds_interview_prep
  • Casual Listener
  • 4464 Views
  • 11 replies
  • 2 likes
  • Other
  • 4464 Views
  • 11 replies
  • 2 likes

Solved!!Superuser Contribution Billie Eilish “A message from past”

HelloToday i got email from SpotifyBillie Eilish “A message from past”So, it was a letter from your past selfAnd when i go to link it says “Unknown error”Can’t solve this problem, help me, please. 

5EC94C58-434B-4EB0-B9A4-80167DAC1553.jpeg
  • Casual Listener
  •   Hello Today i got email from Spotify Billie Eilish “A message from past” So, it was a letter from your past self And when i go to link it says “Unknown error” Can’t solve this problem, h...
  • Joan
  • Moderator
  • 2762 Views
  • 8 replies
  • 1 likes
  • Other
  • 2762 Views
  • 8 replies
  • 1 likes

Superuser Contribution No matter what I listen to, the next song is always by the same artist.

When I listen to pop, rock, jazz or any other genre, or Turkish, English, Spanish songs, the next song from "Murat Dalkılıç" always plays. Pop songs are always suggested. My song radio feature is broken. The algorithm always suggests the same things....

  • Visitor
  • When I listen to pop, rock, jazz or any other genre, or Turkish, English, Spanish songs, the next song from "Murat Dalkılıç" always plays. Pop songs are always suggested. My song radio feature is bro...
  • Yordan
  • Moderator
  • 94 Views
  • 1 replies
  • 0 likes
  • 94 Views
  • 1 replies
  • 0 likes