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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • belilley
  • Newbie
  • 18744 Views
  • 119 replies
  • 11 likes
  • Other
  • 18744 Views
  • 119 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21679 Views
  • 9 replies
  • 2 likes
  • Other
  • 21679 Views
  • 9 replies
  • 2 likes

Does anybody know what this code means?

e7f3d24728dc4c9eac785360151cfa52I cannot sign into my ps4 account it just gives me a grey screen every time.PlanPremiumCountryCanadaDevicePS4Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuee7f3d24728dc4c9eac785360151cfa52I...

  • Casual Listener
  • e7f3d24728dc4c9eac785360151cfa52 I cannot sign into my ps4 account it just gives me a grey screen every time. Plan Premium Country Canada Device PS4 Operating System (iOS 10, Android Or...
  • 391 Views
  • 0 replies
  • 0 likes
  • 391 Views
  • 0 replies
  • 0 likes

My Alexa Echo Dot 3d gen won't play spotify music...

PlanStudent PremiumCountryMexicoDevice(iPhone 7PLUS, Echo Dot gen3)Operating System(iOS 13.2.3) My Question or IssueI have paired my echo dot and spotify account, I have premium, so I should be able to play music on my echo dot gen3, but when I ask a...

  • Newbie
  •   Plan Student Premium Country Mexico Device (iPhone 7PLUS, Echo Dot gen3) Operating System (iOS 13.2.3)   My Question or Issue I have paired my echo dot and spotify account, I h...
  • 663 Views
  • 0 replies
  • 2 likes
  • music
    Other
  • 663 Views
  • 0 replies
  • 2 likes

Glitch i think please help

Hello again I haven't responded because I finally had my premium working from the game pass on xbox It told me 5 hours but I got it working where I had spotify premium for 6 months but today I went on spotify and all of a sudden my premium was gone I...

  • Visitor
  • Hello again I haven't responded because I finally had my premium working from the game pass on xbox It told me 5 hours but I got it working where I had spotify premium for 6 months but today I went o...
  • 372 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 372 Views
  • 0 replies
  • 0 likes

Solved!! Roku TV App No Text Displaying

PlanPremiumCountryUSADeviceRoku TV TCL 55S525 My Question or IssueI recently purchased a Roku TV for Black Friday. I booted the TV up, updated its firmware, and installed the Spotify app. When I go to run the Spotify app it launches, has the logo, bu...

  • Casual Listener
  • Plan Premium Country USA Device Roku TV TCL 55S525   My Question or Issue I recently purchased a Roku TV for Black Friday. I booted the TV up, updated its firmware, and installed the Spo...
  • Ellimist
  • Casual Listener
  • 792 Views
  • 2 replies
  • 0 likes
  • Other
  • 792 Views
  • 2 replies
  • 0 likes

Can't Play Local Playlist through Other Devices

PremiumUSANexus 6P, Pixel 2XL, Roku 3, Roku Stick, PC (Win10 Pro) I've got a local playlist [Neil Cicierega -Mouth Moods] made of mp3s that resides on my two phones and desktop. I can play them on all 3 devices. If I try to "Connect to a device" to e...

  • Regular
  • Premium USA Nexus 6P, Pixel 2XL, Roku 3, Roku Stick, PC  (Win10 Pro)   I've got a local playlist [Neil Cicierega -Mouth Moods] made of mp3s that resides on my two phones and desktop. I ...
  • rxf
  • Regular
  • 517 Views
  • 1 replies
  • 0 likes
  • Other
  • 517 Views
  • 1 replies
  • 0 likes

All my work is gone 😭

I am an artist who has been regularly releasing music, tirelessly promoting through my social media. I am completely devastated, my mental well-being is seriously taking a toll. For some reason last night I got an email saying “ Spotify has detected ...

  • Music Fan
  • I am an artist who has been regularly releasing music, tirelessly  promoting through my social media. I am completely devastated, my mental well-being is seriously taking a toll. For some reason...
  • Yfnite
  • Music Fan
  • 884 Views
  • 7 replies
  • 0 likes
  • music
  • 884 Views
  • 7 replies
  • 0 likes

Gift card in India

PlanFree Country India My Question Is gift card available in India? If so then where can I buy it as I am unable to find one anywhere. I can pay in dollars if required but that would buy me a USA gift card which is of no use to me since I will be usi...

  • Newbie
  • Plan Free   Country  India   My Question  Is gift card available in India? If so then where can I buy it as I am unable to find one anywhere. I can pay in dollars if requir...
  • 2760 Views
  • 0 replies
  • 6 likes
  • Other
  • 2760 Views
  • 0 replies
  • 6 likes

Spotify for Samsung Gear/Watch in South Africa

PlanPremiumCountrySouth AfricaDeviceGalaxy S9+Operating SystemAndroid 9 My Question or IssueI purchased a galaxy gear fit 2 pro and a galaxy active watch and part of my decision was that Spotify was available on these devices. I subsequently found ou...

  • Visitor
  • Plan Premium Country South Africa Device Galaxy S9+ Operating System Android 9   My Question or Issue I purchased a galaxy gear fit 2 pro and a galaxy active watch and part of my decis...
  • 566 Views
  • 0 replies
  • 2 likes
  • Samsung
  • 566 Views
  • 0 replies
  • 2 likes

ALEXA "Spotify is not supported on this device"

I try to play music on my tablet Amazon Fire HD 8 but Alexa reply always "Spotify is not supported on this device". I have tried uninstall and install again, unlink and link again but still not working properly so what can I do to solve this issue?

  • Visitor
  • I try to play music on my tablet Amazon Fire HD 8 but Alexa reply always "Spotify is not supported on this device". I have tried uninstall and install again, unlink and link again but still not worki...
  • 1864 Views
  • 0 replies
  • 10 likes
  • Connect
    music
  • 1864 Views
  • 0 replies
  • 10 likes

Update Spotify Playlist

PlanPremiumCountryUSADeviceiPhone8/LaptopOperating SystemiOS 12/Windows My Question or IssueWould it be possible for Spotify to update the "Chill Singer-Songwriter" playlist? There hasn't been any added songs since March 2019; it's one of my go to pl...

  • Newbie
  • Plan Premium Country USA Device iPhone8/Laptop Operating System iOS 12/Windows   My Question or Issue Would it be possible for Spotify to update the "Chill Singer-Songwriter" playlist?...
  • 342 Views
  • 0 replies
  • 0 likes
  • Other
  • 342 Views
  • 0 replies
  • 0 likes

Spotify does not play on Amazon Echo

Hy everyone,Trying to ask playing different songs on Spotify, however it does not play right song. Amazon echo plays something different by saying..'... playing on Spotify Radio'. And plays different song. On Amazon Alexa app I can see the right pict...

  • Visitor
  • Hy everyone, Trying to ask playing different songs on Spotify, however it does not play right song. Amazon echo plays something different by saying..'... playing on Spotify Radio'. And plays differe...
  • 1504 Views
  • 0 replies
  • 0 likes
  • Premium for Family
  • 1504 Views
  • 0 replies
  • 0 likes

NO URL change for Spotify Web Player (Chrome)

PlanFree/PremiumCountryUnited StatesDeviceChromebookOperating SystemGoogle Chrome My Question or IssueI am a frequent user of the Spotify Web player, and it used to be that whenever I clicked on a new playlist, artist, album, or what have you, the UR...

  • Newbie
  • Plan Free/Premium Country United States Device Chromebook Operating System Google Chrome   My Question or Issue I am a frequent user of the Spotify Web player, and it used to be that w...
  • 730 Views
  • 0 replies
  • 0 likes
  • Other
  • 730 Views
  • 0 replies
  • 0 likes

Constant false reports and inability to find playlist

PlanPremiumCountrySG Hi. I'm currently running a playlist named rain//lofi. Link to playlist: spotify:playlist:4WjVk9iFhJcXRgWIj15cTx However, over the past weeks i've been constantly getting falsely reported multiple times. That's fine as I've sent ...

  • Casual Listener
  • Plan Premium Country SG   Hi. I'm currently running a playlist named rain//lofi.  Link to playlist: spotify:playlist:4WjVk9iFhJcXRgWIj15cTx    However, over the past ...
  • Ritalino
  • Casual Listener
  • 527 Views
  • 1 replies
  • 0 likes
  • music
  • 527 Views
  • 1 replies
  • 0 likes

Tony Bennett's Christmas album labeled incorrectly?

Plan: PremiumCountry: USA DeviceiPhone 7 Plus; Macbook Pro 2017 Operating SystemiOS 13.2.3; macOS High Sierra 10.13.6 My Question or IssueTony Bennett's Snowfall Christmas album tracks are not playing the correct songs. For example, "Have Yourself A ...

  • Newbie
  • Plan: Premium Country: USA   Device iPhone 7 Plus; Macbook Pro 2017  Operating System iOS 13.2.3; macOS High Sierra 10.13.6   My Question or Issue Tony Bennett's Sno...
  • 380 Views
  • 0 replies
  • 1 likes
  • music
  • 380 Views
  • 0 replies
  • 1 likes

Noticeable lag when connected to Kenwood DMX7705S

PlanPremiumDeviceiPhone XS MaxOperating SystemiOS 12.2 My Question or IssueI just recently had a Kenwood DMX7705S installed in my car and have been experiencing a noticable lag when skipping songs while connected to the dedicated onboard spotify app ...

  • Newbie
  • Plan Premium Device iPhone XS Max Operating System iOS 12.2   My Question or Issue I just recently had a Kenwood DMX7705S installed in my car and have been experiencing a noticable lag w...
  • Sem96
  • Visitor
  • 1969 Views
  • 1 replies
  • 1 likes
  • Other
  • 1969 Views
  • 1 replies
  • 1 likes

Discovery Weekly picture change

PlanPremiumCountryFinlandDevice(OnePlus 5t, PC)Operating System(Windows 10) My Question or IssueDiscovery Weekly picture is still my facebook profile picture even tho i unlinked it months ago. Is it manually removable ?

  • Newbie
  • Plan Premium Country Finland Device (OnePlus 5t, PC) Operating System (Windows 10)   My Question or Issue Discovery Weekly picture is still my facebook profile picture even tho i unlin...
  • 409 Views
  • 0 replies
  • 0 likes
  • music
  • 409 Views
  • 0 replies
  • 0 likes

Wont play or download songs

PlanPremiumCountryUS DeviceSamsung SM-J737VPPOperating SystemiOS 9 My Question or IssueHi,I was trying to find an album from a certain artist and I couldn't locate it even though I type the album name in the search criteria. I then googled the album ...

  • Casual Listener
  • Plan Premium Country US   Device Samsung SM-J737VPP Operating System iOS 9   My Question or Issue Hi, I was trying to find an album from a certain artist and I couldn't locate i...
  • DxDuece
  • Casual Listener
  • 569 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 569 Views
  • 1 replies
  • 0 likes

Spotofy Connect problems on Samsung multiroom speakers (same problem as May 2018)

PlanPremiumCountryBelgiumDeviceSamsung Multiroom SpeakersOperating Systemn/a My Question or IssueHi, Anyone else have playback problems (Connect) on Samsung Multiroom Speakers since a few days?Playback randomly stops , can't restart playback or for o...

  • Music Fan
  • Plan Premium Country Belgium Device Samsung Multiroom Speakers Operating System n/a   My Question or Issue Hi, Anyone else have playback problems (Connect) on Samsung Multiroom Speaker...
  • 678 Views
  • 0 replies
  • 1 likes
  • Connect
    Samsung
  • 678 Views
  • 0 replies
  • 1 likes

Decouple an Echo Dot from my account

PlanPremiumCountryUSADevice(having same problem on both phone and PC)Operating System(Android AND Windows 10) My Question or IssueA while ago I played something through my mother-in-law's Echo Dot, and now I can't get her Dot to decouple from my Spot...

  • Casual Listener
  • Plan Premium Country USA Device (having same problem on both phone and PC) Operating System (Android AND Windows 10)   My Question or Issue A while ago I played something through my mo...
  • 336 Views
  • 0 replies
  • 0 likes
  • Other
  • 336 Views
  • 0 replies
  • 0 likes