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My Alexa Echo Dot 3d gen won't play spotify music...

My Alexa Echo Dot 3d gen won't play spotify music...

 

Plan

Student Premium

Country

Mexico

Device

(iPhone 7PLUS, Echo Dot gen3)

Operating System

(iOS 13.2.3)

 

My Question or Issue

I have paired my echo dot and spotify account, I have premium, so I should be able to play music on my echo dot gen3, but when I ask alexa to "play music by X artist" alexa replies "ok, here is music by X artist" then nothing happens. I also have the alexa app on my phone and manually go to the "play" setting and press on the "recently played" and click "play on: echo dot" BUT nothing happens... Please help! 😢

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