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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • makingthistocomplain
  • Newbie
  • 17187 Views
  • 106 replies
  • 11 likes
  • Other
  • 17187 Views
  • 106 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21356 Views
  • 9 replies
  • 2 likes
  • Other
  • 21356 Views
  • 9 replies
  • 2 likes

Solved!! Google Home Mini Offer Failed

My Question or IssueWhen I went to check out to get my Google Home Mini, the Google store said there was an error and to try again later. But now if I try to go through the process again, the Google store says, "Unfortunately, we couldn't add that to...

  • Casual Listener
  • My Question or Issue When I went to check out to get my Google Home Mini, the Google store said there was an error and to try again later. But now if I try to go through the process again, the Googl...
  • herroashree
  • Casual Listener
  • 1246 Views
  • 2 replies
  • 0 likes
  • Other
  • 1246 Views
  • 2 replies
  • 0 likes

Spotify Stuck on a song, won't play that song or anything else

PlanPremiumCountryUnited StatesDeviceiPhone 10, Apple Watch, Google Home Mini, PCOperating SystemiOS 13.2.2, Watch iOS 6.1, Windows 10 My Question or IssueI was playing the Guilty Pleasures playlist this morning on the Spotify desktop software and af...

  • Casual Listener
  • Plan Premium Country United States Device iPhone 10, Apple Watch, Google Home Mini, PC Operating System iOS 13.2.2, Watch iOS 6.1, Windows 10   My Question or Issue I was playing the G...
  • simpleporcelain
  • Casual Listener
  • 601 Views
  • 1 replies
  • 0 likes
  • Other
  • 601 Views
  • 1 replies
  • 0 likes

Solved!! No playlists, can't search or add favorites on web player

PlanPremiumCountryUSADeviceChrome, firefox, all browsersOperating SystemWindows 10My Question or IssueNone of my playlists are present. Search results in an "oops" error. When selecting add to favorites, it does not reflect in my favorites.

  • Casual Listener
  • Plan Premium Country USA Device Chrome, firefox, all browsers Operating System Windows 10 My Question or Issue None of my playlists are present. Search results in an "oops" error. When selec...
  • pennstatephil
  • Casual Listener
  • 1461 Views
  • 1 replies
  • 0 likes
  • 1461 Views
  • 1 replies
  • 0 likes

Lil Peep song stolen, released by other artist

My Question or IssueWhile on Discover Weekly, I heard “Witchblades” by Lil Peep & Lil Tracy, (which has [to my knowledge] only been uploaded on SoundCloud and YouTube) except it was released to Spotify by an artist by the name of “Bunk 15 GANG”. This...

  • Newbie
  • My Question or Issue While on Discover Weekly, I heard “Witchblades” by Lil Peep & Lil Tracy, (which has [to my knowledge] only been uploaded on SoundCloud and YouTube) except it was released to...
  • 1347 Views
  • 0 replies
  • 0 likes
  • Other
  • 1347 Views
  • 0 replies
  • 0 likes

I can't embed my playlist into my SquareSpace website!

PlanPremiumCountryUSAMy Question or IssueI really just want to embed my monthly playlist on my SquareSpace site and they have an option to embed but none of the links from Spotify work. I have tried all three "Copy" options under "Share" including "C...

Screen Shot 2019-11-01 at 5.17.24 PM.png Screen Shot 2019-11-01 at 5.18.00 PM.png
  • Newbie
  • Plan Premium Country USA My Question or Issue I really just want to embed my monthly playlist on my SquareSpace site and they have an option to embed but none of the links from Spotify work. I h...
  • FreyaCatherine
  • Visitor
  • 4792 Views
  • 1 replies
  • 0 likes
  • music
  • 4792 Views
  • 1 replies
  • 0 likes

Volume omhoog

Het volume van mijn Marantz receiver gaat zonder aanleiding steeds flink omhoog. Ik gebruik Spotify met de app op Samsung S9.

  • Visitor
  • Het volume van mijn Marantz receiver gaat zonder aanleiding steeds flink omhoog. Ik gebruik Spotify met de app op Samsung S9.
  • 361 Views
  • 0 replies
  • 0 likes
  • 361 Views
  • 0 replies
  • 0 likes

Superuser Contribution Se cierra la app sola

/PremiumCountryArgentinaDeviceRedmi S2Operating SystemMiu 10 My Question or IssueHace varias semanas cuando voy a otra app se frena la música, antes era cada 10 min. Pero ahora es cada vez que entro a otra app. Ya eliminé caché, borre los datos, rein...

  • Casual Listener
  •   /Premium Country Argentina Device Redmi S2 Operating System Miu 10   My Question or Issue Hace varias semanas cuando voy a otra app se frena la música, antes era cada 10 min. Pe...
  • Petya
  • Community Legend
  • 783 Views
  • 1 replies
  • 0 likes
  • Other
  • 783 Views
  • 1 replies
  • 0 likes

Spotify Connect vs Google Hub vs Denon receiver

ok, bought myself a Google Nest Hub, but seems you can specify a spotify connect device ... i have a receiver (denon) with built in spotify connectso is this coming? is there an alternative? i have a chromecast in my denon also, i can play spotify mu...

  • Visitor
  • ok, bought myself a Google Nest Hub, but seems you can specify a spotify connect device ... i have a receiver (denon) with built in spotify connect so is this coming?  is there an alternative?...
  • 577 Views
  • 0 replies
  • 0 likes
  • Connect
    Denon
  • 577 Views
  • 0 replies
  • 0 likes

API: no way to search for a track without any markets

Hello Spotify Community,is there a way to assemble an API search request so that I can get tracks back that aren't in any market?This the track is e.g. not assigned to any market. I could only find it with a Google search.It would be very helpful!Tha...

  • Casual Listener
  • Hello Spotify Community, is there a way to assemble an API search request so that I can get tracks back that aren't in any market? This the track is e.g. not assigned to any market. I could only fi...
  • internetztube
  • Casual Listener
  • 609 Views
  • 1 replies
  • 1 likes
  • Other
  • 609 Views
  • 1 replies
  • 1 likes

Only *some* of my custom cover arts are working

PlanPremiumCountryUSADeviceHP EnvyOperating SystemWindows 10My Question or IssueI tried doing the trick where you put album covers on iTunes songs then transfer them to Spotify, but it turns out, only a few of the songs actually had their cover art t...

  • Visitor
  • Plan Premium Country USA Device HP Envy Operating System Windows 10 My Question or Issue I tried doing the trick where you put album covers on iTunes songs then transfer them to Spotify, but...
  • 292 Views
  • 0 replies
  • 0 likes
  • Other
  • 292 Views
  • 0 replies
  • 0 likes

Error - Unable To Add Spotify To Sonos

Getting the Following error when trying to add Spotify Music Service to my SonosController. Can't Add Spotify To Sonos App Same error on Window's 10 and my Andriod Samsung Galaxy S9.I have logged out of all devices and t

  • Newbie
  • Getting the Following error when trying to add Spotify Music Service to my Sonos Controller.  Can't Add Spotify To Sonos App   Same error on Window's 10 and my Andriod Samsung Galaxy S9....
  • 570 Views
  • 0 replies
  • 1 likes
  • 570 Views
  • 0 replies
  • 1 likes

Samsung TV - No Network Detected

PlanPremiumCountryRepublic of IrelandDeviceSamsung TV UE43NU7470Operating SystemSamsung TV My Question or IssueSince the last update to version 2.41.0 (October 2019) on my Samsung TV, I consistently get an error message of "No Network Detected". Any ...

  • Visitor
  • Plan Premium Country Republic of Ireland Device Samsung TV UE43NU7470 Operating System Samsung TV   My Question or Issue Since the last update to version 2.41.0 (October 2019) on my Sa...
  • 695 Views
  • 0 replies
  • 1 likes
  • Connect
    Other
    Samsung
  • 695 Views
  • 0 replies
  • 1 likes

Solved!! Playlist pictures revert back to previous pictures

Well I changed my playlists' cover pictures but everytime I click away to another page or close the app or the program on my desktop it reverts back to the previous cover picture but if I look at it from the Spotify Web Player the cover pictures are ...

  • Casual Listener
  • Well I changed my playlists' cover pictures but everytime I click away to another page or close the app or the program on my desktop it reverts back to the previous cover picture but if I look at it ...
  • Emilia_8
  • Community Legend
  • 3112 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 3112 Views
  • 3 replies
  • 0 likes

[All Platforms][Other] Netnography

Hi! We´re a group of students doing a course in co-creation, and we're conducting this research on what Spotify are doing well and can do better! We, the comsumers, are the experts on the Spotify consumer experience.What insights can you bring to the...

  • Visitor
  • Hi!  We´re a group of students doing a course in co-creation, and we're conducting this research on what Spotify are doing well and can do better!   We, the comsumers, are the experts on...
  • 414 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Other
  • 414 Views
  • 0 replies
  • 0 likes

New "Albums" and "Songs" sections...one is for ALBUMS and one is for SONGS

PlanPremiumCountryUSA Device(iPhone 8 Plus, Macbook Pro)Operating System(iOS 10, macOS High Sierra) My Question or Issue When I save an album it should save that album to the ALBUM section, and when I save a song it should save ONLY to the SONG secti...

  • Casual Listener
  • Plan Premium Country USA   Device (iPhone 8 Plus, Macbook Pro) Operating System (iOS 10, macOS High Sierra)   My Question or Issue   When I save an album it should save tha...
  • augdane
  • Casual Listener
  • 532 Views
  • 1 replies
  • 0 likes
  • Other
  • 532 Views
  • 1 replies
  • 0 likes

First of liked songs at random play mode via Alexa is always last added

PlanPremiumCountryGermanyDeviceAlexaOperating System My Question or IssueWhen I ask Alexa "Play my music randomly" the first song at this random play mode is always the last liked song in my library. This is since a long time now and very annoying...

  • Regular
  • Plan Premium Country Germany Device Alexa Operating System   My Question or Issue When I ask Alexa "Play my music randomly" the first song at this random play mode is always the last li...
  • 596 Views
  • 0 replies
  • 1 likes
  • Connect
  • 596 Views
  • 0 replies
  • 1 likes

Cannot Change Email or Facebook to Claim Google Home Mini

Hello,I am attempting to claim my Google Home Mini however I am unable to do so because Google account cannot be linked to the Google Home which is a required step before claiming it. I cannot link the two because I created my Spotify account in coll...

  • Casual Listener
  • Hello, I am attempting to claim my Google Home Mini however I am unable to do so because Google account cannot be linked to the Google Home which is a required step before claiming it.  I cann...
  • 448 Views
  • 0 replies
  • 1 likes
  • Other
  • 448 Views
  • 0 replies
  • 1 likes

Please remove corridos

Today I saw and article about a Mexican singer who had a close relationship with drug dealers and bc of that you removed his music, of course it's the right thing to do but it's not enough, there's a lot of Mexican singers writing songs about drug lo...

  • Newbie
  • Today I saw and article about a Mexican singer who had a close relationship with drug dealers and bc of that you removed his music, of course it's the right thing to do but it's not enough, there's a...
  • Nopg_99
  • Visitor
  • 767 Views
  • 1 replies
  • 0 likes
  • 767 Views
  • 1 replies
  • 0 likes

can't share a music in ig stories after the new update

PlanPremiumCountryThailandDeviceGalaxy Note8Operating SystemAndroid Pie My Question or IssueI can't share a music after the new update

  • Newbie
  • Plan Premium Country Thailand Device Galaxy Note8 Operating System Android Pie   My Question or Issue I can't share a music after the new update
  • 415 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 415 Views
  • 0 replies
  • 0 likes

Homepage on spotify is blank

The homepage is blank and I've tried everything, updated the app, restarted my phone, uninstalled it and re installed it, logged out and back in, and it is still not working. This is frustrating since I have premium.

  • Visitor
  • The homepage is blank and I've tried everything, updated the app, restarted my phone, uninstalled it and re installed it, logged out and back in, and it is still not working. This is frustrating sinc...
  • Sebasty
  • Community Legend
  • 796 Views
  • 1 replies
  • 2 likes
  • 796 Views
  • 1 replies
  • 2 likes