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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Justgivememypodcast
  • Casual Listener
  • 11227 Views
  • 74 replies
  • 9 likes
  • Other
  • 11227 Views
  • 74 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20299 Views
  • 9 replies
  • 2 likes
  • Other
  • 20299 Views
  • 9 replies
  • 2 likes

Deleted songs not removed

Hello I disliked and deleted a song from my phone (iPhone X), and it shows as a downloaded song.

  • Visitor
  • Hello   I disliked and deleted a song from my phone (iPhone X), and it shows as a downloaded song.  
  • ardacebi
  • Composer
  • 508 Views
  • 1 replies
  • 0 likes
  • Other
  • 508 Views
  • 1 replies
  • 0 likes

Unable TO forward a Song in a playlist

Plan/PremiumCountryPortugalDeviceIphone 7Operating System(iOS) Hello all,when I am at one of my playlists and I and to change a Song , when I press forward it changes TO another song that is NOT in my playlist. how can I fix this? thks in advance

  • Visitor
  •   Plan /Premium Country Portugal Device Iphone 7 Operating System (iOS)   Hello all, when I am at one of my playlists and I and to change a Song , when I press forward it changes...
  • ardacebi
  • Composer
  • 1485 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 1485 Views
  • 1 replies
  • 0 likes

Spotify Connect not working with Premium for Family members

PlanPremium for FamilyCountryNZDeviceAndroid x5, Klpsch Speaker w/ Spotify ConectOperating Systemn/a My Question or IssueHi, Recently (about 6 - 8 weeks ago) the 'Devices Available" feature disappeared from all members on our Premium plan except for ...

  • Casual Listener
  • Plan Premium for Family Country NZ Device Android x5, Klpsch Speaker w/ Spotify Conect Operating System n/a   My Question or Issue Hi,   Recently (about 6 - 8 weeks ago) the 'De...
  • rbs1
  • Casual Listener
  • 1929 Views
  • 3 replies
  • 0 likes
  • Connect
  • 1929 Views
  • 3 replies
  • 0 likes

Superuser Contribution Web Player not loading at all

PlanFreeCountryUSADevicePC, specs:Operating SystemWindows 10My Question or Issueopen.spotify.com will not load on Chrome, Firefox, or Edge I have a screenshot of what message I get (attached). Spotify does work however on the downloaded version on PC...

specs.PNG
  • Casual Listener
  • Plan Free Country USA Device PC, specs: Operating System Windows 10 My Question or Issue open.spotify.com will not load on Chrome, Firefox, or Edge I have a screenshot of what message I ...
  • GalaxyStrider
  • Casual Listener
  • 663 Views
  • 2 replies
  • 1 likes
  • music
  • 663 Views
  • 2 replies
  • 1 likes

Solved!! Song on playlist is not playing

Free PlanUSA On both iphone 8, the spotify app, and Macbook webplayer The song in question is "Sunrays and Saturdays" by Vertical Horizons from their Running on Ice album. It did not come up in a spotify search, but a google search gave me a link to ...

Screen Shot 2019-08-08 at 5.48.29 PM.png
  • Visitor
  • Free Plan USA   On both iphone 8, the spotify app, and Macbook webplayer   The song in question is "Sunrays and Saturdays" by Vertical Horizons from their Running on Ice album. It did ...
  • DanifC
  • Composer
  • 977 Views
  • 1 replies
  • 0 likes
  • Other
  • 977 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music appear in my list

Hello, i hope that someone can help me, like the title say's since a few days ago artist that i don't even know about appear in my recent list and in favorites too, don't know if there is a way to know if someone else is using my account, thanks to t...

  • Visitor
  • Hello, i hope that someone can help me, like the title say's since a few days ago artist that i don't even know about appear in my recent list and in favorites too, don't know if there is a way to kn...
  • Guido
  • Spotify Legend
  • 447 Views
  • 1 replies
  • 0 likes
  • music
  • 447 Views
  • 1 replies
  • 0 likes

Sound quality of the Playstation 4 PS4 app?

What is the dealio with the sound quality of the ps4 app? Really shrill and unpleasant to listen. Are the highs distorting or boosted in a quite curious way? Put on cowboys from **bleep** or the real thing and your years are in for a bad time. Anyone...

  • Newbie
  •   What is the dealio with the sound quality of the ps4 app? Really shrill and unpleasant to listen. Are the highs distorting or boosted in a quite curious way? Put on cowboys from **bleep** or ...
  • MegaVX
  • Visitor
  • 2998 Views
  • 2 replies
  • 2 likes
  • 2998 Views
  • 2 replies
  • 2 likes

Melanie Martinez Presale Code?

Hi, I'm a premium user. Anyone happen to have the spotify presale code for the Boston show? I have to buy tickets for someone. Let me know, thank you!

  • Visitor
  • Hi,    I'm a premium user. Anyone happen to have the spotify presale code for the Boston show?    I have to buy tickets for someone. Let me know, thank you!  
  • Brunelicia
  • Community Legend
  • 3171 Views
  • 1 replies
  • 0 likes
  • Other
  • 3171 Views
  • 1 replies
  • 0 likes

Synchronisation between devices

Hello Community! PlanPremiumCountryFranceDevicecomputer @work (linux), computer @home (w10) and android 9 phoneOperating SystemAbove My Question or IssueFor some time, I try to "populate" my playlist. For that, I'm listening other playlists to see wh...

  • Visitor
  • Hello Community!   Plan Premium Country France Device computer @work (linux), computer @home (w10) and android 9 phone Operating System Above   My Question or Issue For some tim...
  • 405 Views
  • 0 replies
  • 0 likes
  • Other
  • 405 Views
  • 0 replies
  • 0 likes

Artist Pages Contain Wrong Songs

PlanAllCountryUSDeviceAll Operating SystemAll My Question or IssueOn Oliver's artist page: https://open.spotify.com/artist/0NDElNqwGRCmsYIQFapp6K?si=cu5pfXoaTIK4QR-vrn-9DQ there are a bunch of songs that are not theirs. For example: https://open.spot...

  • Visitor
  • Plan All Country US Device All   Operating System All   My Question or Issue On Oliver's artist page: https://open.spotify.com/artist/0NDElNqwGRCmsYIQFapp6K?si=cu5pfXoaTIK4Q...
  • 397 Views
  • 0 replies
  • 0 likes
  • music
  • 397 Views
  • 0 replies
  • 0 likes

Automatic album shuffle

As of late whenever i want to listen to an album it automatically shuffles all the songs in the album even though i never hit shuffle. And even if i try to just click the song again all the songs in the album are shuffled. Its not the biggest deal ev...

  • Visitor
  • As of late whenever i want to listen to an album it automatically shuffles all the songs in the album even though i never hit shuffle. And even if i try to just click the song again all the songs in ...
  • 387 Views
  • 0 replies
  • 0 likes
  • Other
  • 387 Views
  • 0 replies
  • 0 likes

Spotify "Favorite songs" / "Liked songs" not syncing between devices

PlanFree AccountCountry : Malaysia DeviceMacBook Pro Mid 2014, Iphone XS Greetings Everyone, Most of my songs I have liked on both my laptop and phone weren't syncing. It shows that I have 749 songs on my iPhone but it has more "Liked songs" on my ma...

  • Newbie
  • Plan Free Account Country : Malaysia   Device MacBook Pro Mid 2014, Iphone XS    Greetings Everyone,   Most of my songs I have liked on both my laptop and phone weren't s...
  • cuaugo
  • Casual Listener
  • 998 Views
  • 2 replies
  • 0 likes
  • music
  • 998 Views
  • 2 replies
  • 0 likes

Solved!! BBC podcast won’t play on Samsung TV

.Plan: FreeCountry Device: Samsung TV trying to play Spotify podcast in my TV. Most work fine but it won’t play any podcasts from the BBC. The same podcasts play fine from the Spotify app on my iPhone. I / my TV is in the US. I’m wondering if a regio...

  • Newbie
  • .Plan: Free Country   Device: Samsung TV   trying to play Spotify podcast in my TV. Most work fine but it won’t play any podcasts from the BBC.  The same podcasts play fine ...
  • stratosnn
  • Composer
  • 2686 Views
  • 1 replies
  • 1 likes
  • Samsung
  • 2686 Views
  • 1 replies
  • 1 likes

Clean up account / auto-playlists

PlanPremiumCountryGermanyDeviceiPhone and/or browser My Question or IssueDear community, here comes my question: Before we had a family account, I used my personal Spotify account to play music and audio books for the kids.Now we have finally changed...

  • Visitor
  • Plan Premium Country Germany Device iPhone and/or browser   My Question or Issue Dear community, here comes my question:   Before we had a family account, I used my personal Spoti...
  • 416 Views
  • 0 replies
  • 0 likes
  • Other
  • 416 Views
  • 0 replies
  • 0 likes

Web Player won't Play ANYTHING

My account is on a Premium, my OS is Windows 10, and my browser is Chrome.I've been having this issue for months, and I have no idea why it just stopped working.It won't play anything.I searched, and "Connect to a device" doesn't work, because my iph...

  • Casual Listener
  •   My account is on a Premium, my OS is Windows 10, and my browser is Chrome. I've been having this issue for months, and I have no idea why it just stopped working. It won't play anything. I...
  • kristatat
  • Casual Listener
  • 3885 Views
  • 5 replies
  • 0 likes
  • Other
  • 3885 Views
  • 5 replies
  • 0 likes

Others can't find my Public Playlists by their names

Hello, I realized that other people can't find my Public Playlists searching through their names (for example, I have a public playlist called " Forma Objeto " but when someone write this in the Search button, this playlist doesn't appear for anyone....

  • Newbie
  • Hello, I realized that other people can't find my Public Playlists searching through their names (for example, I have a public playlist called " Forma Objeto " but when someone write this in the Sear...
  • 379 Views
  • 0 replies
  • 0 likes
  • music
  • 379 Views
  • 0 replies
  • 0 likes

Listening podcast on device

Plan PremiumCountryPoland My Question or IssueI have an issue with listening to podcasts on the external device connected by WiFi. I can connect to it and listen to music but then I cannot play podcast. If I am already listening to podcast on phone/l...

  • Visitor
  •   Plan  Premium Country Poland    My Question or Issue I have an issue with listening to podcasts on the external device connected by WiFi. I can connect to it and listen t...
  • 379 Views
  • 0 replies
  • 0 likes
  • Other
  • 379 Views
  • 0 replies
  • 0 likes

Galaxy Gear S3 Spotify app is full of bugs (Phone battery drain, albums/artists order, etc)

PlanPremiumCountryCzech RepublicDeviceSamsung Galaxy 9/Gear S3Operating SystemAndroid P/TIZEN My Question or IssueHi, I have many problems with Spotify app on my Gear S3. Firstly, when I use Spotify app in REMOTE mode, my phone starts heavily drainin...

  • Regular
  •   Plan Premium Country Czech Republic Device Samsung Galaxy 9/Gear S3 Operating System Android P/TIZEN   My Question or Issue Hi, I have many problems with Spotify app on my Gear...
  • Neonym
  • Regular
  • 603 Views
  • 2 replies
  • 1 likes
  • Samsung
  • 603 Views
  • 2 replies
  • 1 likes

Band can only be played off-line

PlanPremiumCountrySpainOperating SystemWindows, Android, iOs My Question or IssueIt's now been almost a year since I started having a issue with the group "Mägo de Oz". When I'm online, I can access the group information, songs, albums, and pretty mu...

  • Casual Listener
  • Plan Premium Country Spain Operating System Windows, Android, iOs   My Question or Issue It's now been almost a year since I started having a issue with the group "Mägo de Oz". When I'm ...
  • 401 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 401 Views
  • 0 replies
  • 0 likes