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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 7sd-_491obm6p
  • Newbie
  • 10487 Views
  • 72 replies
  • 9 likes
  • Other
  • 10487 Views
  • 72 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20152 Views
  • 9 replies
  • 2 likes
  • Other
  • 20152 Views
  • 9 replies
  • 2 likes

Solved!! Chromecast bitrate solution verified

There have been quite a few topics with people concerned about the bitrate that Google Chromecast Audio is streamed at. Here’s a couple of those posts that I’m referring to: Chromecast BitratePoor Sound Quality with Spotify Premium on Chromecast Audi...

  • Regular
  • There have been quite a few topics with people concerned about the bitrate that Google Chromecast Audio is streamed at. Here’s a couple of those posts that I’m referring to:   Chromecast Bitr...
  • wolfman2022
  • Newbie
  • 31974 Views
  • 5 replies
  • 14 likes
  • Other
  • 31974 Views
  • 5 replies
  • 14 likes

Spotify Connect on Onkyo receiver problems

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S7 Edge, Nokia 7 PlusOperating SystemAndroid My Question or IssueQuite often when I stream something from one of my two Android phones to my Onkyo receiver with Spotify Connect, the song's sound is on...

  • Casual Listener
  • Plan Premium Country Netherlands Device Samsung Galaxy S7 Edge, Nokia 7 Plus Operating System Android   My Question or Issue Quite often when I stream something from one of my two Andr...
  • earvenj
  • Casual Listener
  • 14286 Views
  • 7 replies
  • 13 likes
  • Connect
    Onkyo
  • 14286 Views
  • 7 replies
  • 13 likes

Solved!! Notifications system are not working for me

Plan: PremiumCountry: LTDevice: Motorola Moto Z2 PlayOperating System: 8.0.0 My Question or Issue:I've activated all avaliable checkboxes (New Music, Artist Updates..) in Notification settings on the web-site and all my devices but still no recived a...

  • Casual Listener
  • Plan: Premium Country: LT Device: Motorola Moto Z2 Play Operating System: 8.0.0   My Question or Issue: I've activated all avaliable checkboxes (New Music, Artist Updates..) in Notificatio...
  • Jᴀᴄᴋ
  • Roadie
  • 6898 Views
  • 1 replies
  • 0 likes
  • Other
  • 6898 Views
  • 1 replies
  • 0 likes

BUG: [Web Player] on Chrome interrupting mobile app listening w/unknown tracks

PlanPremiumCountryUSDeviceiPhone SE, Dell XPS 15 running Win 10Operating SystemiOS 12.2 with Spotify app 8.4.93.796 My Question or IssueWeird error / bug started last night 4/17 while listening via Spotify app on iPhone. Suddenly an unsolicited popup...

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  • Music Fan
  • Plan Premium Country US Device iPhone SE, Dell XPS 15 running Win 10 Operating System iOS 12.2 with Spotify app 8.4.93.796   My Question or Issue Weird error / bug started la...
  • Nico
  • Community Legend
  • 2933 Views
  • 1 replies
  • 0 likes
  • Other
  • 2933 Views
  • 1 replies
  • 0 likes

Superuser Contribution Saved songs from specific artist not shown in library (anymore)

Hi,before the last update I went to: Library -> Artists -> "Name of Artist" and found all the songs I saved. That was great. Since the last update I don't see these songs anymore in my library (when selecting an artist). Instead, I am directed to the...

  • Regular
  • Hi, before the last update I went to: Library -> Artists -> "Name of Artist" and found all the songs I saved. That was great.   Since the last update I don't see these songs anymore in ...
  • bluntcoolkid
  • Casual Listener
  • 3456 Views
  • 4 replies
  • 7 likes
  • Other
  • 3456 Views
  • 4 replies
  • 7 likes

PlayStation 4 india

PlanPremiumCountry IndiaDevicePlayStation 4 My Question or IssueI purchased Spotify premium. I am unable to find Spotify app on PlayStation store. I have PlayStation Indian account.

  • Newbie
  • Plan Premium Country  India Device PlayStation 4   My Question or Issue I purchased Spotify premium. I am unable to find Spotify app on PlayStation store. I have PlayStation Indian ...
  • dushy42
  • Casual Listener
  • 3521 Views
  • 4 replies
  • 2 likes
  • 3521 Views
  • 4 replies
  • 2 likes

Saved Albums in the "album library" are gone

Hi together About two month ago following problem occured and I haven't been able to fix it since:I saved albums into "albums" and downloaded them there for years. They were just there and I didn't save them some where else as individual playlists. T...

  • Newbie
  • Hi together 🙂 About two month ago following problem occured and I haven't been able to fix it since: I saved albums into "albums" and downloaded them there for years.  They were just the...
  • 588 Views
  • 0 replies
  • 0 likes
  • music
  • 588 Views
  • 0 replies
  • 0 likes

Superuser Contribution Autoplay

PlanPremiumCountryIrelandDeviceSamsung Galaxy S10 My Question or IssueMy autoplay keeps turning itself off and whenever I try to turn it on again it keeps turning off by itself. On rare occasions it works but when even after I turn it back on in the ...

  • Casual Listener
  •   Plan Premium Country Ireland Device Samsung Galaxy S10   My Question or Issue My autoplay keeps turning itself off and whenever I try to turn it on again it keeps turning off by ...
  • Peter
  • Spotify Legend
  • 951 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 951 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Desktop][Playlists] Custom playlist photo is told to be too small, though it is the suggested size

I am trying to choose a custom cover for my tribute to Keith Flint. But everytime i choose a photo, I get a little red box saying "Image is too small. It must be at least 300x300". I tried filtering my google image search so that it only shows pictur...

  • Visitor
  • I am trying to choose a custom cover for my tribute to Keith Flint. But everytime i choose a photo, I get a little red box saying "Image is too small. It must be at least 300x300". I tried filtering ...
  • Guido
  • Spotify Legend
  • 2246 Views
  • 1 replies
  • 0 likes
  • Desktop
    Playlists
  • 2246 Views
  • 1 replies
  • 0 likes

local files not syncing to iphone

i’ve downloaded songs from soundcloud, imported them to itunes, and synced the local files in. this worked and will play on my mac, but i cant figure out how to sync the songs to my phone. the playlist will show up on mobile but just not the songs. j...

  • Newbie
  • i’ve downloaded songs from soundcloud, imported them to itunes, and synced the local files in. this worked and will play on my mac, but i cant figure out how to sync the songs to my phone. the playli...
  • Bethany_Dawn
  • Community Legend
  • 1023 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 1023 Views
  • 1 replies
  • 0 likes

Ongoing support for Google Chrome Cast Audio

Hi All,Now that google has (foolishly) decided to discontinue their great chrome cast audio dongle, does anyone know if Spotify/Google will maintain support for the devicdbabd Spotify service?im not very technical so have little idea how it works beh...

  • Regular
  • Hi All, Now that google has (foolishly) decided to discontinue their great chrome cast audio dongle, does anyone know if Spotify/Google will maintain support for the devicdbabd Spotify service? im ...
  • 620 Views
  • 0 replies
  • 0 likes
  • 620 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify bmw connected drive

Hello, i have a bmw x1 2017, with Spotify and bmw comnected drive. From today the spotify logo, it appears only half, as if there were problems in the visualization. Until now everything was ok, I did some tests to see if they were the pixels on the ...

  • Visitor
  • Hello, i have a bmw x1 2017, with Spotify and bmw comnected drive.  From today the spotify logo, it appears only half, as if there were problems in the visualization. Until now everything was o...
  • Lala82
  • Casual Listener
  • 2747 Views
  • 5 replies
  • 4 likes
  • 2747 Views
  • 5 replies
  • 4 likes

[All Platforms][Playlists] Respect the listener!

Spotify always say:»After serious consideration, we’ve decided not to offer blocking/ hiding/ or blacklisting artists or tracks on Spotify at this time.«So »serious consideration« is not a »just-for-fun-decision« nor a »quick-and-dirty-decision«. So ...

  • Casual Listener
  • Spotify always say: »After serious consideration, we’ve decided not to offer blocking/ hiding/ or blacklisting artists or tracks on Spotify at this time.« So »serious consideration« is not a »just-...
  • 478 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Playlists
  • 478 Views
  • 0 replies
  • 0 likes

Superuser Contribution No response from spotify help

PlanPremiumCountry My questionI have a case number (14129184) from an email that I sent 4 days ago but I have not had a response and spotify says they respond with in 48hrs, which I am starting to think is a false statement. This is my first time sub...

  • Casual Listener
  •   Plan Premium Country   My question I have a case number (14129184) from an email that I sent 4 days ago but I have not had a response and spotify says they respond with in 48hrs, wh...
  • Guido
  • Spotify Legend
  • 1202 Views
  • 5 replies
  • 0 likes
  • Other
  • 1202 Views
  • 5 replies
  • 0 likes

Turn off/ change spanish ads

PlanFreeCountry US / KYDevicePCOperating SystemWindows 7 My Question or IssueI'm not spanish, and don't know/speak spanish. Therefor I do not wan't to listen to a spanish ad promoting spotify premium. I do not mind the ads, but whenever this ad is pl...

  • Casual Listener
  • Plan Free Country  US / KY Device PC Operating System Windows 7   My Question or Issue I'm not spanish, and don't know/speak spanish. Therefor I do not wan't to listen to a spanis...
  • Peter
  • Spotify Legend
  • 17718 Views
  • 5 replies
  • 17 likes
  • 17718 Views
  • 5 replies
  • 17 likes

Solved!! Galaxy watch(stand alone mode)

PlanFree/PremiumCountry Devicegalaxy watchOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueDo I need to have premium for Spotify to run when my watch is in stand alone mode(NOT connected to WiFi or Bluetooth)?

  • Newbie
  • Plan Free/Premium Country   Device galaxy watch Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Do I need to have premium for Spotify to run w...
  • Bittencourt
  • Spotify Star
  • 4316 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 4316 Views
  • 1 replies
  • 0 likes

HONK discount code

The discount code HONK for pre-ordering The Rolling Stones album doesn’t work. The mailer for this was sent today.

  • Newbie
  • The discount code HONK for pre-ordering The Rolling Stones album doesn’t work. The mailer for this was sent today. 
  • 424 Views
  • 0 replies
  • 1 likes
  • music
  • 424 Views
  • 0 replies
  • 1 likes

Solved!! ADS

PlanFreeCountryEnglandDevicePCOperating SystemWindows 10 My Question or IssueAfter listening to Spotify for a while the ads show. But, the ad won't start.I can't start it or play another song.I have to wait for the ad to finish to play a song but the...

  • Newbie
  •   Plan Free Country England Device PC Operating System Windows 10   My Question or Issue After listening to Spotify for a while the ads show. But, the ad won't start. I can't st...
  • Nico
  • Community Legend
  • 551 Views
  • 1 replies
  • 0 likes
  • music
  • 551 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fix search case-sensitivity for Cyrillic alphabet!

PlanBothCountryWorldwideDeviceAllOperating SystemAll My Question or IssueDear spotify, please fix search case sensitivity for Cyrillic alphabet. It's been at least 2 years since this problem has been reported both in mobile devices and desktop enviro...

  • Newbie
  • Plan Both Country Worldwide Device All Operating System All   My Question or Issue Dear spotify, please fix search case sensitivity for Cyrillic alphabet. It's been at least 2 years si...
  • Guido
  • Spotify Legend
  • 501 Views
  • 1 replies
  • 0 likes
  • music
  • 501 Views
  • 1 replies
  • 0 likes