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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bluejuiceno1
  • Newbie
  • 8365 Views
  • 59 replies
  • 8 likes
  • Other
  • 8365 Views
  • 59 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19497 Views
  • 9 replies
  • 2 likes
  • Other
  • 19497 Views
  • 9 replies
  • 2 likes

Superuser Contribution Spotify Free won't play musics (Pc-Windows10)

Before I start, I aplogize for my bad english.So I downloaded spotify one month ago and since that day there is some musics that simply won't play (It shows me that http://prntscr.com/mn5l5r)I tried re-downloading the app and then the problem is solv...

  • Newbie
  • Before I start, I aplogize for my bad english. So I downloaded spotify one month ago and since that day there is some musics that simply won't play (It shows me that http://prntscr.com/mn5l5r) ...
  • Guido
  • Spotify Legend
  • 374 Views
  • 1 replies
  • 0 likes
  • Other
  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect works only if the TV and the app is turned on

PlanPremiumCountry IsraelDeviceSamsung UE43NU7120Operating SystemTizenMy Question or Issue When I use spotify connect in other devices, I was able to select the device from the available devices menu, and then the device was opened with the spotify a...

  • Newbie
  • Plan Premium Country  Israel Device Samsung UE43NU7120 Operating System Tizen My Question or Issue  When I use spotify connect in other devices, I was able to select the device fro...
  • Guido
  • Spotify Legend
  • 1617 Views
  • 1 replies
  • 0 likes
  • Connect
    Samsung
  • 1617 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't connect to WIFI speaker

WIFI Speaker cannot be found in Spotify AppPlanPremiumCountry IsraelDeviceAll my devices, PC, Android and IOSOperating SystemAll My Question or IssueI have a Samsung WIFI speaker which worked perfectly with Spotify until 2 days ago. For some reason, ...

  • Casual Listener
  • WIFI Speaker cannot be found in Spotify App Plan Premium Country  Israel Device All my devices, PC, Android and IOS Operating System All   My Question or Issue I have a Samsung W...
  • Peter
  • Spotify Legend
  • 32319 Views
  • 5 replies
  • 0 likes
  • Connect
    Samsung
  • 32319 Views
  • 5 replies
  • 0 likes

Solved!! Paying for premium, still listening to random songs...?

I’m paying for premium, I have a playlist with 25+ songs and after it’s done playing, it starts playing “recommended songs”. is there any way to turn this off? Suddenly my loop button has been replaced with a heart and I can’t loop my playlist. Using...

  • Newbie
  • I’m paying for premium, I have a playlist with 25+ songs and after it’s done playing, it starts playing “recommended songs”. is there any way to turn this off? Suddenly my loop button has been replac...
  • Mantisentil
  • Community Legend
  • 830 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 830 Views
  • 1 replies
  • 0 likes

Album under wrong artist

PlanFree/PremiumCountry DeviceWi Pone 6sOperating SystemiOS 10 My Question or Issue The album X X by LOOΠΔ has been listed under a new artist (LOONA) instead of the correct artisti wasnt sue where to post this problem

  • Newbie
  • Plan Free/Premium Country   Device Wi Pone 6s Operating System iOS 10   My Question or Issue  The album X X by  LOOΠΔ has been listed under a new artist (LOONA) ins...
  • Brunelicia
  • Community Legend
  • 726 Views
  • 1 replies
  • 0 likes
  • music
  • 726 Views
  • 1 replies
  • 0 likes

Solved!! 2018 Wrapped: Couldn't See How Much I Listen

PlanPremium Operating System(iOS 12, macOS Mojave) My Question or Issue Hello,I couldn't see how much I listen music on Spotify in 2018 from https://open.spotify.com/view/2018-page . I can see just favorite top 100 and B-Side.I don't understand why I...

  • Casual Listener
  • Plan Premium   Operating System (iOS 12, macOS Mojave)   My Question or Issue   Hello, I couldn't see how much I listen music on Spotify in 2018 from https://open.spotify...
  • Brunelicia
  • Community Legend
  • 540 Views
  • 1 replies
  • 0 likes
  • Other
  • 540 Views
  • 1 replies
  • 0 likes

Web Player not working

PlanFreeCountry PolandDevicePersonal ComputerOperating SystemWindows 10 x64 My Question or Issue for the firs time in my life i tried to use the spotify web player [https://open.spotify.com] and all it shows is this (Screenshot), i tried clearing cac...

Screenshot_2.png
  • Regular
  • Plan Free Country  Poland Device Personal Computer Operating System Windows 10 x64   My Question or Issue  for the firs time in my life i tried to use the spotify web player ...
  • Nico
  • Community Legend
  • 551 Views
  • 3 replies
  • 0 likes
  • music
    Other
  • 551 Views
  • 3 replies
  • 0 likes

pause symbol not showing when playing music

The pause button does not show when I play music in the web player. I am using Google Chome browser Version 55.0.2883.87 mWindows 8.1 64x

spotify.png
  • Regular
  • The pause button does not show when I play music in the web player.    I am using Google Chome browser Version 55.0.2883.87 m Windows 8.1 64x
  • Nico
  • Community Legend
  • 856 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 856 Views
  • 1 replies
  • 0 likes

Can't log in Spotify web player.

So I just starting my playlist as I usually do from my bookmarks and I just can't use the web player. I can't log in from Chrome and IE, I dont' have any other available options right now. Tried incognito mode, I get the log in screen, it starts to l...

  • Regular
  • So I just starting my playlist as I usually do from my bookmarks and I just can't use the web player.  I can't log in from Chrome and IE, I dont' have any other available options right now.&n...
  • Nico
  • Community Legend
  • 988 Views
  • 1 replies
  • 2 likes
  • Web Player
    Windows
  • 988 Views
  • 1 replies
  • 2 likes

Web Player no sound, playlist error

EDIT: It works now. There seem to be issues with the new web player. I tried to play some music in the web player, wich worked perfectly a few days ago. Now, with the new design, I get an error message that something went wrong with my playlist and t...

Unbenannt.png
  • Regular
  • EDIT: It works now. There seem to be issues with the new web player.   I tried to play some music in the web player, wich worked perfectly a few days ago. Now, with the new design, I get an ...
  • Nico
  • Community Legend
  • 691 Views
  • 1 replies
  • 1 likes
  • Web Player
  • 691 Views
  • 1 replies
  • 1 likes

Syncing Offline Playlist On Multiple Devices

So when you download a playlist for offline use on a computer (desktop/laptop), will it automatically sync with your phone and/or ipad? If yes, how do I get that to happen? I hope this scenario makes sense.

  • Newbie
  • So when you download a playlist for offline use on a computer (desktop/laptop), will it automatically sync with your phone and/or ipad? If yes, how do I get that to happen? I hope this scenario makes...
  • Nico
  • Community Legend
  • 449 Views
  • 1 replies
  • 0 likes
  • 449 Views
  • 1 replies
  • 0 likes

Web Player-Windows-Cannot Bring Up Log In Page

When I bring up spotify web player and click the log in prompt, it opens a second blank, long, skinny window for about a second and then disapears.The logo procceeds to trace itself again like when I had first opened the page. I go to click the log i...

  • Newbie
  • When I bring up spotify web player and click the log in prompt, it opens a second blank, long, skinny window for about a second and then disapears.The logo procceeds to trace itself again like when I...
  • Nico
  • Community Legend
  • 558 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 558 Views
  • 1 replies
  • 0 likes

Spotify does not work anymore on Samsung TV

I used to use Spotify quite regularly on my Samsung TV but as of today all I ever see on the app is a white screen. I tried deleting the app and reinstalling but I cannot reinstall it anymore, only to be told there is a 111 error. Any help? Since the...

  • Newbie
  • I used to use Spotify quite regularly on my Samsung TV but as of today all I ever see on the app is a white screen. I tried deleting the app and reinstalling but I cannot reinstall it anymore, only t...
  • Nico
  • Community Legend
  • 489 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 489 Views
  • 1 replies
  • 0 likes

Spotify web player not working

Hi,I was using spotify web player for a while untill 2 days ago when the link would change from play.spotify.com/browse to open.spotify.com/browse. When the link changes it only goes to a white screen and nothing else happens. This only happens when ...

  • Newbie
  • Hi, I was using spotify web player for a while untill 2 days ago when the link would change from play.spotify.com/browse to open.spotify.com/browse. When the link changes it only goes to a white scr...
  • Nico
  • Community Legend
  • 552 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 552 Views
  • 1 replies
  • 0 likes

Avoid a language in playlists

PlanPremiumCountrySpainDevice(iPhone 6, Macbook Air, Microsoft)Operating System(iOS 10, Windows 10) My Question or IssueHi there! Is there any way to avoid songs in an specific language in the playlists Spotify suggests me? I love the suggestions mad...

  • Casual Listener
  • Plan Premium Country Spain Device (iPhone 6, Macbook Air, Microsoft) Operating System (iOS 10, Windows 10)   My Question or Issue Hi there!   Is there any way to avoid songs in ...
  • hgserrano
  • Casual Listener
  • 290 Views
  • 2 replies
  • 0 likes
  • music
  • 290 Views
  • 2 replies
  • 0 likes

Superuser Contribution Chromecast Shuffle not working

I am using Android 7.1.1, Chromecast video 3rd gen and Chromecast mini's and have the lastest free version of Spotify, everything works but the shuffle feature. If I am casting the shuffle feature will disappear after changing a couple of playlists ?...

  • Newbie
  •   I am using Android 7.1.1, Chromecast video 3rd gen and Chromecast mini's and have the lastest free version of Spotify, everything works but the shuffle feature. If I am casting the shuff...
  • Guido
  • Spotify Legend
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

Buried in Ads in new Web Player

Ditto on many of the comlpaints about the new web player. Feels like a downgrade. That aside, I've got the problem of Spotify banner ads stacking up and hiding everything. Anyone else with this problem? The new player makes it hard enough to see a pl...

spotify.JPG
  • Casual Listener
  • Ditto on many of the comlpaints about the new web player. Feels like a downgrade. That aside, I've got the problem of Spotify banner ads stacking up and hiding everything. Anyone else with this probl...
  • Nico
  • Community Legend
  • 609 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 609 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play downloaded songs from computer on PS4.

I downloaded songs from my computer onto my phone. I thought I was going to be able to play it on my PS4, but it says that I can't play the songs on my PS4 through the PS4 Spotify app. Anyone know how I can fix this?PlanPremiumCountry United StatesDe...

  • Newbie
  • I downloaded songs from my computer onto my phone. I thought I was going to be able to play it on my PS4, but it says that I can't play the songs on my PS4 through the PS4 Spotify app. Anyone know ho...
  • Guido
  • Spotify Legend
  • 1479 Views
  • 1 replies
  • 0 likes
  • 1479 Views
  • 1 replies
  • 0 likes

Web player wont play any songs, please help!!

After the update to the web player, it stopped playing songs and displays a, "Oooops, something went wrong. Reload." option on the top of the screen. Reloading does nothing, restarting my computer does nothing, emptying my cache does nothing, updatin...

  • Casual Listener
  • After the update to the web player, it stopped playing songs and displays a, " Oooops, something went wrong. Reload." option on the top of the screen. Reloading does nothing, restarting my computer ...
  • Nico
  • Community Legend
  • 550 Views
  • 1 replies
  • 2 likes
  • Web Player
  • 550 Views
  • 1 replies
  • 2 likes

Specific songs stopped working on ps4

Hello! I made a playlist of a discography from a band called Dope. It has been one of my top listened to playlist while i am gaming on my ps4.My list contains the six albums that are on spotify. until recently, all six albums had been working just fi...

  • Casual Listener
  • Hello! I made a playlist of a discography from a band called Dope. It has been one of my top listened to playlist while i am gaming on my ps4. My list contains the six albums that are on spotify. un...
  • Nico
  • Community Legend
  • 540 Views
  • 1 replies
  • 0 likes
  • Free
    Other
  • 540 Views
  • 1 replies
  • 0 likes