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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Justgivememypodcast
  • Casual Listener
  • 11256 Views
  • 74 replies
  • 9 likes
  • Other
  • 11256 Views
  • 74 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20306 Views
  • 9 replies
  • 2 likes
  • Other
  • 20306 Views
  • 9 replies
  • 2 likes

Superuser Contribution Whys spotify freezing at every ad

It was an issue brought up on here and you guys took it down saying it was resolved and its not, I cant find anything that will fix it besides closing the app every 10 minutes when I get an ad

  • Visitor
  • It was an issue brought up on here and you guys took it down saying it was resolved and its not, I cant find anything that will fix it besides closing the app every 10 minutes when I get an ad
  • OscarDC
  • Moderator
  • 294 Views
  • 4 replies
  • 1 likes
  • 294 Views
  • 4 replies
  • 1 likes

Shuffling playlist folders on a PC using Connect or Chromecast

I'm having this same problem, when I'm playing from a playlist folder on Mac, if I then cast to my smart tv it will finish playing the current song and then give me an error that Spotify is unable to play the next song. If I try playing the playlist ...

Screenshot 2024-08-31 at 11.05.20 AM.png
  • Casual Listener
  • I'm having this same problem, when I'm playing from a playlist folder on Mac, if I then cast to my smart tv it will finish playing the current song and then give me an error that Spotify is unable to...
  • raphdub
  • Casual Listener
  • 350 Views
  • 2 replies
  • 1 likes
  • Connect
  • 350 Views
  • 2 replies
  • 1 likes

Superuser Contribution Malicious links / spam in podcast descriptions - no way to report in-app

There are a significant amount of spam podcasts with malicious / spam links in their description. Observed titles are: (EPUB) or (PDF) , with links to random sites. Presumably the goal is to trick people into clicking the links as they attempt to p...

Screenshot 2024-10-01 9.32.32 AM.png Screenshot 2024-10-01 9.32.09 AM.png
  • Newbie
  • There are a significant amount of spam podcasts with malicious / spam links in their description.   Observed titles are: (EPUB) <book_name> or (PDF) <book_name> , with links t...
  • Dessi
  • Moderator
  • 200 Views
  • 1 replies
  • 0 likes
  • Other
  • 200 Views
  • 1 replies
  • 0 likes

Superuser Contribution My song was botted despite it being removed off platforms for 3+ years

I was casually just chilling looking at my artists pages, when I noticed one got a massive spike going from like 41 to 68 followers, which I found odd because none of my songs match that trajectory with most getting about a stream a day. So, I decide...

  • Newbie
  • I was casually just chilling looking at my artists pages, when I noticed one got a massive spike going from like 41 to 68 followers, which I found odd because none of my songs match that trajectory w...
  • Novy
  • Moderator
  • 237 Views
  • 1 replies
  • 1 likes
  • music
  • 237 Views
  • 1 replies
  • 1 likes

Superuser Contribution Song not available

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAeye Kuttii Munnal song from Indhu movie and composed by Deva is not available on Spotify kin...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Aeye Ku...
  • Joan
  • Moderator
  • 174 Views
  • 1 replies
  • 0 likes
  • music
  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2023 Spotify Wrapped PH Event at SM Mall Of Asia

Hi! We were at the Spotify Wrapped 2023 event at SM MOA Philippines on 12/10/2023, where our picture was taken, and I’ve been wondering where we can find those photos and if it’s possible to get a copy. I’ve tried reaching out through several channel...

  • Casual Listener
  • Hi! We were at the Spotify Wrapped 2023 event at SM MOA Philippines on 12/10/2023, where our picture was taken, and I’ve been wondering where we can find those photos and if it’s possible to get a co...
  • ThePodfather
  • Spotify
  • 464 Views
  • 3 replies
  • 0 likes
  • 464 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music disappearing from Artist profile

My Question or Issue I already reported it through Spotify's reporting system but i got an automated mail saying i should look here so I figured I'd make a post about it too. All of the music (except for one song) has disappeared from an Artist's pro...

Screenshot 2021-10-03 at 05.48.22.png Screenshot 2021-10-03 at 05.48.54.png
  • Newbie
  • My Question or Issue   I already reported it through Spotify's reporting system but i got an automated mail saying i should look here so I figured I'd make a post about it too.    ...
  • Laur-L
  • Newbie
  • 4533 Views
  • 9 replies
  • 0 likes
  • Other
  • 4533 Views
  • 9 replies
  • 0 likes

Spotify says I have exceeded device limit when I only have 2 devices

After I accidentally reset my phone, I got my data back and installed Spotify, I tried downloading songs but then it said that I had exceeded my device limit and had to remove some devices. The problem is, I only have 2 devices, my PC and my phone. I...

  • Newbie
  • After I accidentally reset my phone, I got my data back and installed Spotify, I tried downloading songs but then it said that I had exceeded my device limit and had to remove some devices. The probl...
  • Maxim
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Google home not recognising premium account

I have Spotify premium. Google home has that as default link in the music tab. I can cast from within Spotify to the mini speaker fine. But when I use voice and ask for a song it just tells me choosing songs only available to premium subscribers. I h...

  • Casual Listener
  • I have Spotify premium.  Google home has that as default link in the music tab. I can cast from within Spotify to the mini speaker fine. But when I use voice and ask for a song it just tells me ...
  • Not applicable
  • 2077 Views
  • 4 replies
  • 0 likes
  • Other
  • 2077 Views
  • 4 replies
  • 0 likes

Superuser Contribution How do I find out if my debt card was used by someone account?

My brother-in-law's debit card was stolen by [removed sensitive/personal info] in which you paid her Spotify bill with I just needed to be verified his name is [removed sensitive/personal info] . The transaction was not okayed at All by him we are as...

  • Visitor
  • My brother-in-law's debit card was stolen by [removed sensitive/personal info] in which you paid her Spotify bill with I just needed to be verified his name is [removed sensitive/personal info] . The...
  • OscarDC
  • Moderator
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Solved!! Spotify only finding 1 Alexa device

I have 3 echo dots and one echo show, but Spotify only sees one device, both on the web player and the iphone app. My living room echo dot doesn't show up, but I can tell Alexa to play and it starts playing in the living room where I want it. However...

  • Casual Listener
  • I have 3 echo dots and one echo show, but Spotify only sees one device, both on the web player and the iphone app.  My living room echo dot doesn't show up, but I can tell Alexa to play and it s...
  • Not applicable
  • 3565 Views
  • 3 replies
  • 0 likes
  • App & Features
  • 3565 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify on LG TV only plays through mobile hotspot

Had this issue since installing TV a month ago. I’ve already talked to support that referred me back to LG, who refer me back to Spotify etc. Brand new LG TV (webOS) 2023 model. I can open, search, see my playlists on Spotify - basically everything e...

  • Newbie
  • Had this issue since installing TV a month ago. I’ve already talked to support that referred me back to LG, who refer me back to Spotify etc.    Brand new LG TV (webOS) 2023 model. I can ...
  • Ivelina
  • Moderator
  • 299 Views
  • 1 replies
  • 0 likes
  • TV
  • 299 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I paid for podcaster feature but content remains locked

PlanPremiumCountryCzech RepublicDevice(iPhone 13, Macbook Pro)Operating SystemN/A My Question or IssueI decided to unlock premium content from my fav podcaster (Vojta Zizka investicni podcast). I clicked on the "locker" image, got redirected to "podc...

  • Newbie
  • Plan Premium Country Czech Republic Device (iPhone 13, Macbook Pro) Operating System N/A   My Question or Issue I decided to unlock premium content from my fav podcaster (Vojta Zizka i...
  • Jemima12
  • Visitor
  • 533 Views
  • 3 replies
  • 0 likes
  • Chromecast
    Other
  • 533 Views
  • 3 replies
  • 0 likes

DJ livi

Buen día soy una de las personas que aún no se le implementa la opción "DJ livi" un asesor me dijo que pusiera mí sugerencia aquí para que se me active más rápido, agradecería que fuera lo más pronto ya que soy la única que aún no tiene la función de...

  • Visitor
  • Buen día soy una de las personas que aún no se le implementa la opción "DJ livi" un asesor me dijo que pusiera mí sugerencia aquí para que se me active más rápido, agradecería que fuera lo más pronto...
  • OscarDC
  • Moderator
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not able to play songs even after trying clean reset

I have logged into account with email and I was just entering mobile number to check after logging out. But when I logged in again after mobile number I was not able to play any songs.

  • Visitor
  • I have logged into account with email and I was just entering mobile number to check after logging out. But when I logged in again after mobile number I was not able to play any songs.
  • OscarDC
  • Moderator
  • 173 Views
  • 1 replies
  • 1 likes
  • 173 Views
  • 1 replies
  • 1 likes

Solved!! "NOW PLAYING" removed from Web Player?

Can't locate any option to view a "Now Playing" list. This list was helpful since I am always playing all my music in "Shuffle" mode so it was nice being able to see what songs were coming up in the list. Now, with the new format it appears that the ...

  • Casual Listener
  • Can't locate any option to view a "Now Playing" list. This list was helpful since I am always playing all my music in "Shuffle" mode so it was nice being able to see what songs were coming up in the ...
  • abh94114
  • Casual Listener
  • 4026 Views
  • 6 replies
  • 0 likes
  • Web Player
    Windows
  • 4026 Views
  • 6 replies
  • 0 likes