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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Niyoshi
  • Newbie
  • 13179 Views
  • 83 replies
  • 9 likes
  • Other
  • 13179 Views
  • 83 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20690 Views
  • 9 replies
  • 2 likes
  • Other
  • 20690 Views
  • 9 replies
  • 2 likes

Superuser Contribution Shuffle in Spotify for Tesla is producing the same “random” order every day

This bug report has nothing to do with playing repeated songs in a Radio. This issue is specific to Tesla cars, and Tesla cars only. Every day, Spotify for Tesla starts playing the same shuffled sequence of songs in a large playlist. Basically, I’m l...

  • Roadie
  • This bug report has nothing to do with playing repeated songs in a Radio. This issue is specific to Tesla cars, and Tesla cars only.   Every day, Spotify for Tesla starts playing the same shuf...
  • Not applicable
  • 15493 Views
  • 70 replies
  • 11 likes
  • 15493 Views
  • 70 replies
  • 11 likes

Superuser Contribution I can't find the button to download songs and I have premium individual.

I can't find the button to download songs and I also cannot find the playlist for downloaded songs. I have Premium Individual.

  • Regular
  • I can't find the button to download songs and I also cannot find the playlist for downloaded songs. I have Premium Individual.    
  • Joan
  • Moderator
  • 105 Views
  • 1 replies
  • 0 likes
  • Other
    Samsung
  • 105 Views
  • 1 replies
  • 0 likes

How do I cancel subscription after free trial

I'm not even certain of the actual date of when my free trial is up but I know that it must be soon. I thought Spotify would inform me automatically and give me the option of cancelling or continuing but have been told that this is not the case. I ne...

  • Visitor
  • I'm not even certain of the actual date of when my free trial is up but I know that it must be soon. I thought Spotify would inform me automatically and give me the option of cancelling or continuing...
  • AdamDamon
  • Spotify Star
  • 2844 Views
  • 3 replies
  • 0 likes
  • 2844 Views
  • 3 replies
  • 0 likes

Superuser Contribution TV SAMSUNG La música se detiene

Hola! Llevo un par de días utilizando la aplicación desde mi televisor Samsung y estaba funcionando muy bien hasta hoy porque pongo cualquier canción y se detiene cada 2-5 segundos, lo conecte a mi celular, lo apague y desconecte un par de minutos y ...

  • Newbie
  • Hola! Llevo un par de días utilizando la aplicación desde mi televisor Samsung y estaba funcionando muy bien hasta hoy porque pongo cualquier canción y se detiene cada 2-5 segundos, lo conecte a...
  • 22cie5kaiq2dalzacms6
  • Visitor
  • 3837 Views
  • 10 replies
  • 0 likes
  • Samsung
  • 3837 Views
  • 10 replies
  • 0 likes

Superuser Contribution VPN Support

Hey! I am getting my password reset since I've started using a VPN - NordVPN in particular. It is becoming extremely annoying. I know that the official position is no VPN support, but a "disable this layer" of security (aka annoying no-requested pass...

  • Casual Listener
  • Hey! I am getting my password reset since I've started using a VPN - NordVPN in particular. It is becoming extremely annoying. I know that the official position is no VPN support, but a "disable this...
  • matz1
  • Newbie
  • 4516 Views
  • 13 replies
  • 1 likes
  • 4516 Views
  • 13 replies
  • 1 likes

Superuser Contribution Removing song from third party playlist

Plan: FreeCountry: USADevice: (iPhone 10Operating System: (iOS 10) somehow we had songs added to bogus playlists, there is no way to contact the playlist owners. How do we get our songs removed? They are accumulating a lot of streams but they are fak...

  • Visitor
  • Plan: Free Country: USA Device: (iPhone 10 Operating System: (iOS 10)   somehow we had songs added to bogus playlists, there is no way to contact the playlist owners. How do ...
  • UGVisio
  • Visitor
  • 3000 Views
  • 3 replies
  • 1 likes
  • music
  • 3000 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Firefox is getting blocked - Spotify can't play this right now

I'm unable to play any tracks using the web player (open.spotify.com). I get the message "Spotify can't play this right now" and it starts skipping tracks. Some tracks start playing for 9 seconds and then stop. The browser console shows that requests...

  • Casual Listener
  • I'm unable to play any tracks using the web player (open.spotify.com). I get the message "Spotify can't play this right now" and it starts skipping tracks. Some tracks start playing for 9 seconds and...
  • Bubbahyde
  • Regular
  • 1075 Views
  • 6 replies
  • 0 likes
  • 1075 Views
  • 6 replies
  • 0 likes

Superuser Contribution Xbox volume mixer not working

Xbox Spotify has this built in slider that will progressively lower game audio to better hear Spotify music and vice versa. It stopped working like 30 minutes ago and is driving me crazy. No matter what the slider is set to it won't lower the game vo...

  • Visitor
  • Xbox Spotify has this built in slider that will progressively lower game audio to better hear Spotify music and vice versa. It stopped working like 30 minutes ago and is driving me crazy. No matter w...
  • TxbbyzKat
  • Newbie
  • 1221 Views
  • 4 replies
  • 1 likes
  • 1221 Views
  • 4 replies
  • 1 likes

An entire band from 1980's was deleted including their songs

The band IFA Wartburg appears to be removed including all of the songs in the single album they've made. When I try to listen to one of their songs, it says "This content is not Available".

  • Newbie
  • The band IFA Wartburg appears to be removed including all of the songs in the single album they've made. When I try to listen to one of their songs, it says "This content is not Available".
  • VandarBlack
  • Newbie
  • 1835 Views
  • 3 replies
  • 3 likes
  • 1835 Views
  • 3 replies
  • 3 likes

Superuser Contribution Can I access Spotify using an esim when on holiday in europe

I have purchased a Airalo esim card to use when traveling around Europe can I use this esim to access my Spotify account

  • Visitor
  • I have purchased a Airalo esim card to use when traveling around Europe can I use this esim to access my Spotify account
  • Kkk001
  • Newbie
  • 604 Views
  • 2 replies
  • 0 likes
  • 604 Views
  • 2 replies
  • 0 likes

Superuser Contribution Clicking on the second artist or third when playing in app and web player on the device......

Clicking on the second artist or third when playing in app and web player on the device open only first artist Hello Spotify team, I love the app, I'm using for 3 years, but I have an idea for you, I spoke with a support guy, and told me this is the ...

  • Visitor
  • Clicking on the second artist or third when playing in app and web player on the device open only first artist     Hello Spotify team, I love the app, I'm using for 3 years, but I have a...
  • jeffemcfresh91
  • Casual Listener
  • 1454 Views
  • 5 replies
  • 2 likes
  • 1454 Views
  • 5 replies
  • 2 likes

Unify app listening session behavior on mobile

Hello Spotify team! I'm not exactly sure when it happened, but for a few months now the mobile app exposes a weird behavior when I connect it to my car. It used to be the case that all my devices running a Spotify app were separate in terms of their ...

  • Visitor
  • Hello Spotify team!   I'm not exactly sure when it happened, but for a few months now the mobile app exposes a weird behavior when I connect it to my car.   It used to be the case that ...
  • 116 Views
  • 0 replies
  • 0 likes
  • 116 Views
  • 0 replies
  • 0 likes

Superuser Contribution Audiobooks with premium account

PlanPremium monthly payment CountryUkDevicePixel 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) I am a plan manager for a premium account. Renewal payment was taken yesterday but my audiobook hours allowance of 15 hours has not updated. I h...

  • Casual Listener
  •   Plan Premium monthly payment  Country Uk Device Pixel 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I am a plan manager for a premium account. Renewal p...
  • Ruth-Annie
  • Newbie
  • 4775 Views
  • 4 replies
  • 0 likes
  • 4775 Views
  • 4 replies
  • 0 likes

Superuser Contribution Ativar o pagamento da assinatura via pix

Ultimamente estamos tendo um meio mais ágil e eficaz de pagamento de assinaturas e contas, o PIX está em alta demanda e a facilidade que temos hoje com esta forma de quitação de débitos e assinaturas de aplicativos está ajudando e deixando a vida de ...

  • Visitor
  • Ultimamente estamos tendo um meio mais ágil e eficaz de pagamento de assinaturas e contas, o PIX está em alta demanda e a facilidade que temos hoje com esta forma de quitação de débitos e assinaturas...
  • Not applicable
  • 868 Views
  • 2 replies
  • 0 likes
  • 868 Views
  • 2 replies
  • 0 likes

Superuser Contribution Start page: "Recently listened to" tiles are gone

PlanPremiumCountryGermanyDeviceMacbook Pro 2023 M3 Pro, Nokia 7.2, All BrowsersOperating SystemmacOS Sequoia, Android 11 My Question or IssueHello, on my Spotify start page the 6 or 8 tiles on top, where my recently listened to music used to be liste...

  • Newbie
  • Plan Premium Country Germany Device Macbook Pro 2023 M3 Pro, Nokia 7.2, All Browsers Operating System macOS Sequoia, Android 11   My Question or Issue Hello, on my Spotify start page t...
  • Ivelina
  • Moderator
  • 124 Views
  • 1 replies
  • 0 likes
  • Other
  • 124 Views
  • 1 replies
  • 0 likes

Can I opt out of gambling ads?

I hear gambling ads so often during podcasts (I pay for premium - I know ads are part of this). Gambling addiction is an issue in my family. Can I opt out of these ads? I skip whenever I can but the frequency seems to be increasing.

  • Newbie
  • I hear gambling ads so often during podcasts (I pay for premium - I know ads are part of this). Gambling addiction is an issue in my family. Can I opt out of these ads? I skip whenever I can but the ...
  • 1flychicken
  • Casual Listener
  • 721 Views
  • 2 replies
  • 6 likes
  • 721 Views
  • 2 replies
  • 6 likes

Superuser Contribution Problemas con mis lanzamientos

Hola buenas escribo para saber qué pasa que hice un lanzamiento recientemente y me llegó el mensaje que ya estaba disponible en spotify pero cuando entro en mi perfil de spotify artist no me aparece el nuevo lanzamiento

  • Visitor
  • Hola buenas escribo para saber qué pasa que hice un lanzamiento recientemente y me llegó el mensaje que ya estaba disponible en spotify pero cuando entro en mi perfil de spotify artist no me aparece ...
  • Ivelina
  • Moderator
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Bug: Live-Events "Interested" tab does not list all events I'm interested in (web and desktop)

My "Interested" Live-Events tab lists 9 shows. Some shows are missing. The view is the same for Spotify Web and Spotify Linux Desktop (1.2.31.1205). Spotify on Android shows 12 shows in the Live-Events "Saved" tab.

  • Regular
  • My "Interested" Live-Events tab lists 9 shows. Some shows are missing. The view is the same for Spotify Web and Spotify Linux Desktop (1.2.31.1205). Spotify on Android shows 12 shows in the Live-Even...
  • muffinmain
  • Visitor
  • 968 Views
  • 10 replies
  • 0 likes
  • 968 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify on TV wont play correct song on daylist

Been going on for a while and it's insanely frustrating i have to make a post about why the song i select to play wont play. It seems to be that the daylist shown on the screen is outdated and no matter what song i select to play spotify will start t...

  • Visitor
  • Been going on for a while and it's insanely frustrating i have to make a post about why the song i select to play wont play. It seems to be that the daylist shown on the screen is outdated and no mat...
  • CaptainSkippy
  • Casual Listener
  • 325 Views
  • 2 replies
  • 2 likes
  • 325 Views
  • 2 replies
  • 2 likes