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Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Vasil
Moderator
2024-03-20 5:14:41 PM
2 hours ago
7sd-_491obm6p
Newbie
9949 Views
72 replies
9 likes
Other

9949 Views
72 replies
9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

HardDriveRadio
Regular
2020-04-05 4:46:13 PM
2024-08-05 2:54:12 PM
のぞみ
Visitor
19976 Views
9 replies
2 likes
Other

19976 Views
9 replies
2 likes

Can't find or play song via Spotify?

Hi Spotify Community, I can't get this https://open.spotify.com/album/3GBnNRYsxBfEeMSMmTpJ25 to play?Is there a restriction due to location or what's the reason why this can't be played or found in spotify itself? Thanks for your help! bokchoi

bokchoi88
Casual Listener
Hi Spotify Community, I can't get this https://open.spotify.com/album/3GBnNRYsxBfEeMSMmTpJ25 to play? Is there a restriction due to location or what's the reason why this can't be play...
2019-02-08 11:46:04 AM
2019-02-08 12:29:54 PM
Bittencourt
Spotify Star
642 Views
2 replies
0 likes
music

642 Views
2 replies
0 likes

PS4 cannot use connect play

premium UKiPhone XSios12.1.3 My Question or IssueI have been trying to use my Spotify on my PS4, since I used my Facebook to login at first, so I can only use Spotify connect. However, even I am connected to the same WiFi I can’t find my PS4

rookiexxxx
Regular
premium UK iPhone XS ios12.1.3 My Question or Issue I have been trying to use my Spotify on my PS4, since I used my Facebook to login at first, so I can only use Spotify connect. H...
2019-01-31 6:02:05 PM
2019-02-08 12:10:11 PM
rookiexxxx
Regular
572 Views
2 replies
0 likes

572 Views
2 replies
0 likes

Facebook Connected Accounts

I am currently using Premium with a facebook created account which I can't see "Disconnect from Facebook" button under social topic in settings of Desktop. I can log in with email and password. What if I close my facebook account?

kutluaycetin
Newbie
I am currently using Premium with a facebook created account which I can't see "Disconnect from Facebook" button under social topic in settings of Desktop. I can log in with email and passwor...
2018-06-06 6:58:26 PM
2019-02-08 12:07:29 PM
Nico
Community Legend
542 Views
1 replies
0 likes

542 Views
1 replies
0 likes

Spotify crashes right after it has loaded on ps4.

PlanFree/PremiumCountry NorwayDevicePlaystation 4Operating System5.55 My Question or Issue Hi, spotify crashes right after it has loaded... changing language doesnt work anymore... before all this happened i could not connect my phone to the ps4...

jonan0510
Newbie
Plan Free/Premium Country Norway Device Playstation 4 Operating System 5.55 My Question or Issue Hi, spotify crashes right after it has loaded... changing language doesnt...
2018-06-13 3:45:42 PM
2019-02-08 12:02:59 PM
Nico
Community Legend
1365 Views
1 replies
0 likes

1365 Views
1 replies
0 likes

Unable to unlink my account from Playstation

I am unable to link my Spotify with my NEW PlayStation account as I no longer want to use that account. I tried logging out the account and logging out of my Spotify. I attached an image of the message I get. PlanPremiumCountry United StatesDevicePS4...

Yocbel
Casual Listener
I am unable to link my Spotify with my NEW PlayStation account as I no longer want to use that account. I tried logging out the account and logging out of my Spotify. I attached an image of the messa...
2018-06-21 6:15:32 PM
2019-02-08 11:53:11 AM
Nico
Community Legend
760 Views
1 replies
0 likes

760 Views
1 replies
0 likes

Webplayer crashing

PlanFreeCountry UKDevicechromebookOperating Systemchrome os My Question or Issue There is a problem with the Spotify web player. I changed my Korean to Korean on my laptop, but I'm learning Korean and it really helps. However, if you do not click on ...

Quinn_39
Newbie
Plan Free Country UK Device chromebook Operating System chrome os My Question or Issue There is a problem with the Spotify web player. I changed my Korean to Korean on my...
2018-06-22 10:07:59 AM
2019-02-08 11:51:44 AM
Nico
Community Legend
560 Views
1 replies
0 likes
Other

560 Views
1 replies
0 likes

PS4 Troubleshooting

PlanPremiumCountryUSA DevicePS4 1 TBOperating SystemMost current OS My Question or IssueI rencently bought a ps4 and I want to use my Spotify on It but whenever I log in it tells me it’s linked somewhere else.I tried singing out of all devices but it...

Yocbel
Casual Listener
Plan Premium Country USA Device PS4 1 TB Operating System Most current OS My Question or Issue I rencently bought a ps4 and I want to use my Spotify on It but whenever I log ...
2018-06-25 4:52:28 PM
2019-02-08 11:47:27 AM
Nico
Community Legend
779 Views
1 replies
0 likes
Sony

779 Views
1 replies
0 likes

fire tv, keeps pausing

the spotify on my fire tv stick keeps pausing itself every 2 seconds, i’ve logged out, deleted it, restarted my fire tv and followed loads of other steps... help!!

hxllyannexo
Newbie
the spotify on my fire tv stick keeps pausing itself every 2 seconds, i’ve logged out, deleted it, restarted my fire tv and followed loads of other steps... help!!
2019-02-07 9:17:05 PM
2019-02-08 11:29:04 AM
KeelinG
Newbie
1125 Views
2 replies
0 likes
Other

1125 Views
2 replies
0 likes

Solved!! "Song Unavailable" YungGezzis - M0N3Y UP (album SVTVN)

Country United StatesDevice/Operating SystemIOS 12, windows 10, etc My Question or IssueHello, i discovered this song 'M0N3Y UP' a few days ago and did some research about this song, it was apparently on google playstore, youtube, deezers, napsters, ...

MaybeCosmo
Newbie
Country United States Device/Operating System IOS 12, windows 10, etc My Question or Issue Hello, i discovered this song 'M0N3Y UP' a few days ago and did some research about...
2019-02-08 8:00:42 AM
2019-02-08 10:58:16 AM
Nico
Community Legend
573 Views
1 replies
0 likes
music
Other

573 Views
1 replies
0 likes

Webplayer artists page only shows 2 artists of my 80+

PlanPremiumCountryUKDeviceMultiple OSX and Windows machines. Firefox and Chrome.Operating SystemOSX 10.11/10.12 + Windows 10 My Question or Issue On the OSX desktop player I have over 80 artists in my library, but when using the webplayer it only sho...

Hates_
Casual Listener
Plan Premium Country UK Device Multiple OSX and Windows machines. Firefox and Chrome. Operating System OSX 10.11/10.12 + Windows 10 My Question or Issue On the OSX desktop play...
2018-12-11 4:18:49 PM
2019-02-08 10:46:39 AM
Hates_
Casual Listener
404 Views
2 replies
0 likes

404 Views
2 replies
0 likes

Onkyo will not allow me to sign into spotify

Free planCanada Iphone 6 and Macbook air I just recently bought an onkyo tx-nr777 and I tried to play music from spotify on it, but when every I try it does not give me the option to log in on the TV, instead it just shows a screen which shows that s...

Jaimingohel
Casual Listener
Free plan Canada Iphone 6 and Macbook air I just recently bought an onkyo tx-nr777 and I tried to play music from spotify on it, but when every I try it does not give me th...
2019-02-04 5:34:41 AM
2019-02-08 3:40:41 AM
Jaimingohel
Casual Listener
556 Views
2 replies
0 likes
Onkyo

556 Views
2 replies
0 likes

Can't log in to my android tv

Hi everyone! God it's difficult to get help with using spotify. Ugh. Anyway, my problem is that I can't log into my account with my Android tv. I only have facebook-spotify account and after the tv update there's only spotify account option and it wo...

user-removed
Visitor
Hi everyone! God it's difficult to get help with using spotify. Ugh. Anyway, my problem is that I can't log into my account with my Android tv. I only have facebook-spotify account ...
2018-09-29 6:21:10 PM
2019-02-07 5:15:01 PM
Nico
Community Legend
775 Views
1 replies
0 likes

775 Views
1 replies
0 likes

All songs stop after 9 seconds

I have been using the Spotify web player just fine for months on Chrome and now all of a sudden songs only play for 9 seconds. My browser is up to date and nothing else has changed but how long I can play a song. How do you fix this problem? I am usi...

tracy1430
Newbie
I have been using the Spotify web player just fine for months on Chrome and now all of a sudden songs only play for 9 seconds. My browser is up to date and nothing else has changed but how long I can...
2018-10-09 1:15:04 AM
2019-02-07 5:08:26 PM
Nico
Community Legend
1079 Views
1 replies
2 likes
music

1079 Views
1 replies
2 likes

unable to play music

PlanFreeCountry HungaryDevice Operating System My Question or Issue My account failed to play music on any device (pc, laptop, mobile). I tried to log out, checked the connection, tried basically everything what's in the list on the support page. My ...

dorajuhasz
Newbie
Plan Free Country Hungary Device Operating System My Question or Issue My account failed to play music on any device (pc, laptop, mobile). I tried to log ou...
2018-10-09 11:03:10 AM
2019-02-07 5:05:23 PM
Nico
Community Legend
251 Views
1 replies
0 likes
music

251 Views
1 replies
0 likes

Spotify in Firefox Doesn't work

This problem has come up before, but remains unsolved. Web Player does not play anything in Firefox 62.0.3, but does in Chrome. OS is macOS 10.12.6. How is it possible that this is still a problem?

oarfish
Regular
This problem has come up before, but remains unsolved. Web Player does not play anything in Firefox 62.0.3, but does in Chrome. OS is macOS 10.12.6. How is it possible that this is still a p...
2018-10-09 4:33:00 PM
2019-02-07 4:58:45 PM
Nico
Community Legend
542 Views
1 replies
0 likes
music
Other

542 Views
1 replies
0 likes

Xbox One App not loading

My Question or IssueNot that long ago my xbox app was working just fine and now its just stuck at the start screen and it wont load. Ive tried looking at other posts and trying their solutions. But they just dont seem to work.

Lelsus
Newbie
My Question or Issue Not that long ago my xbox app was working just fine and now its just stuck at the start screen and it wont load. Ive tried looking at other posts and trying their solutions. But...
2018-10-11 8:48:41 PM
2019-02-07 4:57:05 PM
Nico
Community Legend
492 Views
1 replies
2 likes
Other

492 Views
1 replies
2 likes

Playlist cover and details won't change

PlanPremiumCountry NorwayDevice( Macbook Pro late 2016)Operating System(macOS Mojave) My Question or Issue Hi, I have a few playlists I update every week. Some of them with a new cover and new information. This playlist I'm changing the cover of ever...

astronautnorway
Gig Goer
Plan Premium Country Norway Device ( Macbook Pro late 2016) Operating System (macOS Mojave) My Question or Issue Hi, I have a few playlists I update ev...
2018-11-12 5:57:12 PM
2019-02-07 4:53:05 PM
Nico
Community Legend
499 Views
1 replies
0 likes
Other

499 Views
1 replies
0 likes

PS4 App

PlanPremiumCountryColombia DevicePlaystation 4 My Question or IssueWhen I play a song of a playlist and connect to my Ps4 the next song is always the first of the playlist, later select another one and the next is the first of the playlist again. I w...

Sebastianleyton
Newbie
Plan Premium Country Colombia Device Playstation 4 My Question or Issue When I play a song of a playlist and connect to my Ps4 the next song is always the first of the playlist, ...
2018-11-17 8:15:42 PM
2019-02-07 4:44:37 PM
Nico
Community Legend
460 Views
1 replies
0 likes
Connect
Other
PlayStation

460 Views
1 replies
0 likes

Can't remove a song from saved

Hello. I pre-saved a song before it appeared on a link from the artist's social media and when it appeared I didn't like it so I removed it... At least I've tried... The song keeps on reapearing in my saved and I can't get rid of it... Everytime I re...

zacknorway
Newbie
Hello. I pre-saved a song before it appeared on a link from the artist's social media and when it appeared I didn't like it so I removed it... At least I've tried... The song keeps on reapearing in m...
2018-12-21 10:55:28 PM
2019-02-07 3:41:27 PM
Nico
Community Legend
391 Views
1 replies
0 likes
Other

391 Views
1 replies
0 likes

Alexa playback reports unsupported location

PlanFreeCountryCZDeviceAlexa Echo DotMy Question or IssueI enabled Spotify skill, linked my account but when I try to play music with Spotify Alexa says it cannot play because of unsupported location. I am not ready to go for Premium trial to find ou...

ondruska
Casual Listener
Plan Free Country CZ Device Alexa Echo Dot My Question or Issue I enabled Spotify skill, linked my account but when I try to play music with Spotify Alexa says it cannot play because of ...
2019-02-06 1:35:07 PM
2019-02-07 3:04:23 PM
Nico
Community Legend
655 Views
2 replies
0 likes
Other

655 Views
2 replies
0 likes

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