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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • makingthistocomplain
  • Newbie
  • 17160 Views
  • 106 replies
  • 11 likes
  • Other
  • 17160 Views
  • 106 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21342 Views
  • 9 replies
  • 2 likes
  • Other
  • 21342 Views
  • 9 replies
  • 2 likes

[All Platforms][Partnership] Import old Spotify stats (StreamingHistory.json) to Last.fm

Hello, I recently downloaded my personal data from Spotify from the "Privacy Settings" page. I believe they added this feature due to the GDPR. After downloading my data I was curious if I could use the StreamingHistory.json file to add scrobbles to ...

  • Casual Listener
  • Hello,   I recently downloaded my personal data from Spotify from the "Privacy Settings" page. I believe they added this feature due to the GDPR.  After downloading my data I was curious ...
  • 1125 Views
  • 0 replies
  • 3 likes
  • All Platforms
    Partnership
  • 1125 Views
  • 0 replies
  • 3 likes

Alexa Routine: Play to Multi-Room Group with Custom Name

Hi there! I have a bunch of Amazon Echo devices all over my house, and so I have a bunch of different custom group names within the Alexa app to turn on/off various room combinations. I absolutely adore the ability to play Spotify via routines - I di...

  • Regular
  • Hi there!    I have a bunch of Amazon Echo devices all over my house, and so I have a bunch of different custom group names within the Alexa app to turn on/off various room combinations. ...
  • 4031 Views
  • 0 replies
  • 3 likes
  • Other
  • 4031 Views
  • 0 replies
  • 3 likes

UI glitch on MINI Connected XL Spotify App

PlanPremiumCountryMexicoDeviceiPhone X connected to a MINI Cooper 2017Operating SystemIOS 12 with latest MINI Cooper Software Update My Question or IssueIn recent days I’ve noticed that a Spotify iOS update mess the UI displayed on MINI app side, i t...

  • Visitor
  • Plan Premium Country Mexico Device iPhone X connected to a MINI Cooper 2017 Operating System IOS 12 with latest MINI Cooper Software Update   My Question or Issue In recent days I’ve ...
  • Repabali
  • Newbie
  • 1753 Views
  • 2 replies
  • 0 likes
  • Other
  • 1753 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Music randomly pauses, and than resumes playing after certain amount of time.

PlanVIPDeviceLenovoOperating SystemUbuntu 18.04 Spotify is the best! but sometimes, it sucks. My spotify player stops randomly in the middle of the song. Spotify thinks it continue to play (The pause/play button is displaying the "pause" option), but...

  • Casual Listener
  • Plan VIP Device Lenovo Operating System Ubuntu 18.04  Spotify is the best! but sometimes, it sucks. My spotify player stops randomly in the middle of the song. Spotify thinks it&nbs...
  • Peter
  • Spotify Legend
  • 2151 Views
  • 3 replies
  • 0 likes
  • 2151 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't find users on my desktop app on my google chromebook

I have the desktop app on my google chromebook (I'm not sure if the type of computer effects how the app works) and I've tried the whole 'spotify:user:(insert username)' and my app isn't showing anything, it's saying unknown search or something like ...

  • Casual Listener
  •   I have the desktop app on my google chromebook (I'm not sure if the type of computer effects how the app works) and I've tried the whole 'spotify:user:(insert username)' and my app isn't show...
  • Guido
  • Spotify Legend
  • 1564 Views
  • 3 replies
  • 0 likes
  • Other
  • 1564 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't stay logged in on Chrome?

PlanFreeCountry USADeviceLenovo ideapad LaptopOperating SystemWindows 10 My Question or Issue I used to be able to stay logged in when logging in with Facebook, but now I can't. Whenever I close chrome, I have to log in to the webplayer again the nex...

  • Newbie
  • Plan Free Country  USA Device Lenovo ideapad Laptop Operating System Windows 10   My Question or Issue  I used to be able to stay logged in when logging in with Facebook, but...
  • Guido
  • Spotify Legend
  • 1636 Views
  • 3 replies
  • 0 likes
  • Other
  • 1636 Views
  • 3 replies
  • 0 likes

Superuser Contribution ChromeCast doesn't start radio when playlist reach end on Android

When I start ChromeCast from an Android letting it play a playlist the radio based on the playlist never starts when it reaches the end. When I try the same thing starting ChromeCast from an iPhone it does start the radio based on the playlist automa...

  • Casual Listener
  • When I start ChromeCast from an Android letting it play a playlist the radio based on the playlist never starts when it reaches the end. When I try the same thing starting ChromeCast from an iPhone i...
  • Guido
  • Spotify Legend
  • 633 Views
  • 1 replies
  • 0 likes
  • 633 Views
  • 1 replies
  • 0 likes

Superuser Contribution PS4 Pro Compressed Sound Quality 2019

PlanPremiumCountry United KingdomDevicePS4 Pro, Denon X4400H, KEF R900/300Operating SystemPS4 Pro My Question or IssueI have been a Premium customer for 3 years and my experience so far using Spotify connect via a Denon AVR X4400H has been excellent....

  • Casual Listener
  • Plan Premium Country United Kingdom Device PS4 Pro, Denon X4400H, KEF R900/300 Operating System PS4 Pro   My Question or Issue I have been a Premium customer for 3 years and my experien...
  • Guido
  • Spotify Legend
  • 5335 Views
  • 3 replies
  • 2 likes
  • Denon
  • 5335 Views
  • 3 replies
  • 2 likes

Superuser Contribution [Alexa] No way around auto-shuffle is a completely broken experience

I have my premium Spotify account linked with my Amazon Echo/Alexa. If I ask it to play songs by an artist, it defaults to auto-shuffling their music. There is no way around this. So for instance, if I say, "Alexa play Michael Jackson"... you'd think...

  • Casual Listener
  • I have my premium Spotify account linked with my Amazon Echo/Alexa.  If I ask it to play songs by an artist, it defaults to auto-shuffling their music.  There is no way around this.  ...
  • Guido
  • Spotify Legend
  • 1901 Views
  • 4 replies
  • 6 likes
  • Other
  • 1901 Views
  • 4 replies
  • 6 likes

Oooops, something went wrong. Reload

Hello, I'm having a persistent issue with the web player.whenever I go to the featured tab or "made for you" tab I get a red notification says "Oooops, something went wrong. Reload", no need to say that reloading doesn't change a thing. I clear brows...

  • Newbie
  • Hello, I'm having a persistent issue with the web player. whenever I go to the featured tab or "made for you" tab I get a red notification says "Oooops, something went wrong. Reload", no need t...
  • JJ2FAS4U
  • Casual Listener
  • 2145 Views
  • 2 replies
  • 1 likes
  • music
    Other
  • 2145 Views
  • 2 replies
  • 1 likes

Spotify offline on Samsung Gear is not working

PlanPremiumCountryGermanyDeviceSamsung Gear SportOperating SystemTizen My Question or Issue Dear Spotify Team, the offline feature does not work on the Gear Sport. It is terrible. I bought the watch especially for that. Apparently this problem exists...

  • Regular
  • Plan Premium Country Germany Device Samsung Gear Sport Operating System Tizen   My Question or Issue  Dear Spotify Team, the offline feature does not work on the Gear Sport. It is...
  • asmyth
  • Casual Listener
  • 722 Views
  • 1 replies
  • 2 likes
  • Samsung
  • 722 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify Connect on Echo Dot stutters, choppy.

Alrighty, so here is my issue. I use my Echo Dot often as a speaker for Spotify, and last week I began to notice stuttering when it would play songs. It has since gotten way worse, as the song cuts out constantly-it's gotten quite infuriating. The Ec...

  • Casual Listener
  •   Alrighty, so here is my issue.  I use my Echo Dot often as a speaker for Spotify, and last week I began to notice stuttering when it would play songs. It has since gotten way worse, as ...
  • czandor
  • Regular
  • 44802 Views
  • 35 replies
  • 27 likes
  • Other
  • 44802 Views
  • 35 replies
  • 27 likes

Cannot view/edit queue on mobile

I do not know how to view/edit the queue. I listen to a lot of podcasts and like to set them up in my queue before work. When I press the three dots in the top right corner I only have an option to add to queue, but do not have an option to view or e...

spotify1.png spotify2.png spotify3.png
  • Casual Listener
  • I do not know how to view/edit the queue. I listen to a lot of podcasts and like to set them up in my queue before work. When I press the three dots in the top right corner I only have an option to a...
  • 618 Views
  • 0 replies
  • 1 likes
  • Other
  • 618 Views
  • 0 replies
  • 1 likes

Solved!! Spotify Web Player not working anymore since a couple of weeks

PlanFreeCountryItalyDeviceMacbook Pro 2014Operating System10.12.6 My Question or IssueI already tried all the solution posted before (incognito mode/clearing cookies, temp files/reinstalling Chrome but still nothing here.Web Player don't work anymore...

  • Music Fan
  • Plan Free Country Italy Device Macbook Pro 2014 Operating System 10.12.6   My Question or Issue I already tried all the solution posted before (incognito mode/clearing cookies, temp fi...
  • Bittencourt
  • Spotify Star
  • 12530 Views
  • 19 replies
  • 1 likes
  • music
  • 12530 Views
  • 19 replies
  • 1 likes

PS4 Shuffle Problem

PlanFreeCountry United KingdomDevicePS4 My Question or Issue When listening to music through my PS4, whenever I click shuffle on my PC (it has no speakers, hence the PS4 usage) it displays the details for a random song (album art, song title, artist,...

  • Newbie
  • Plan Free Country  United Kingdom Device PS4     My Question or Issue  When listening to music through my PS4, whenever I click shuffle on my PC (it has no speakers, henc...
  • thamernegash
  • Newbie
  • 1656 Views
  • 2 replies
  • 2 likes
  • 1656 Views
  • 2 replies
  • 2 likes

doesn’t play ONE song

PlanPremiumCountry The NetherlandsDeviceiPhone 6 My Issue: I wanted to play the song ‘queen’ by History, but it won’t play. It does play all other songs. I would like to know if anyone knows why it doesn’t play that song.

  • Newbie
  • Plan Premium Country  The Netherlands Device iPhone 6   My Issue:  I wanted to play the song ‘queen’ by History, but it won’t play. It does play all other songs. I would like t...
  • Nico
  • Community Legend
  • 512 Views
  • 1 replies
  • 0 likes
  • Other
  • 512 Views
  • 1 replies
  • 0 likes

Spotify randomly plays on Denon CEOL

PlanFreeCountryUKDeviceDenon CEOL RCD9. Operating System My Question or IssueMy Denon CEOL has the ability to play directly from Spotify (using Connect?). However this requires Spotify Premium. I have Spotify Free, therefore CANNOT use Spotify to pla...

  • Casual Listener
  •   Plan Free Country UK Device Denon CEOL RCD9.  Operating System   My Question or Issue My Denon CEOL has the ability to play directly from Spotify (using Connect?). However ...
  • 1122 Views
  • 0 replies
  • 0 likes
  • Connect
    Denon
  • 1122 Views
  • 0 replies
  • 0 likes

Premium Question

If I purchase Spotify Premium, will I be able to access the offline features on my Chromebook and Roku tv, if my internet is down?

  • Casual Listener
  • If I purchase Spotify Premium, will I be able to access the offline features on my Chromebook and Roku tv, if my internet is down?
  • Bethany_Dawn
  • Community Legend
  • 458 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 458 Views
  • 1 replies
  • 0 likes

Como funciona lista de favoritas no se eliminan las canciones

que tal no entiendo como funciona la lista de favoritos en la nueva actualizacion, en la aterior solo se presionaba el corazon y aparecian en la lista se quitaba el corazon y se iban ahora no entiendo como funciona la cruz y la paloma quito la paloma...

  • Newbie
  • que tal no entiendo como funciona la lista de favoritos en la nueva actualizacion, en la aterior solo se presionaba el corazon y aparecian en la lista se quitaba el corazon y se iban ahora no entiend...
  • 591 Views
  • 0 replies
  • 0 likes
  • music
  • 591 Views
  • 0 replies
  • 0 likes

Hacked account?

I have a premium account. Recently songs I know I've never listened to has appeared in my "heavy rotation" section. Tonight, while listening to podcast while going to sleep, my Android app stopped the podcast and started to play music from random "ne...

  • Newbie
  • I have a premium account. Recently songs I know I've never listened to has appeared in my "heavy rotation" section. Tonight, while listening to podcast while going to sleep, my Android app stopped th...
  • Noah
  • Spotify Star
  • 845 Views
  • 3 replies
  • 0 likes
  • Other
  • 845 Views
  • 3 replies
  • 0 likes