Help - Other (Podcasts, Partners, etc )

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Vasil
Moderator
2024-03-20 5:14:41 PM
2 weeks ago
7sd-_491obm6p
Newbie
10477 Views
72 replies
9 likes
Other

10477 Views
72 replies
9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

HardDriveRadio
Regular
2020-04-05 4:46:13 PM
2024-08-05 2:54:12 PM
のぞみ
Visitor
20148 Views
9 replies
2 likes
Other

20148 Views
9 replies
2 likes

Solved!! "Song Unavailable" YungGezzis - M0N3Y UP (album SVTVN)

Country United StatesDevice/Operating SystemIOS 12, windows 10, etc My Question or IssueHello, i discovered this song 'M0N3Y UP' a few days ago and did some research about this song, it was apparently on google playstore, youtube, deezers, napsters, ...

MaybeCosmo
Newbie
Country United States Device/Operating System IOS 12, windows 10, etc My Question or Issue Hello, i discovered this song 'M0N3Y UP' a few days ago and did some research about...
2019-02-08 8:00:42 AM
2019-02-08 10:58:16 AM
Nico
Community Legend
575 Views
1 replies
0 likes
music
Other

575 Views
1 replies
0 likes

Webplayer artists page only shows 2 artists of my 80+

PlanPremiumCountryUKDeviceMultiple OSX and Windows machines. Firefox and Chrome.Operating SystemOSX 10.11/10.12 + Windows 10 My Question or Issue On the OSX desktop player I have over 80 artists in my library, but when using the webplayer it only sho...

Hates_
Casual Listener
Plan Premium Country UK Device Multiple OSX and Windows machines. Firefox and Chrome. Operating System OSX 10.11/10.12 + Windows 10 My Question or Issue On the OSX desktop play...
2018-12-11 4:18:49 PM
2019-02-08 10:46:39 AM
Hates_
Casual Listener
404 Views
2 replies
0 likes

404 Views
2 replies
0 likes

Onkyo will not allow me to sign into spotify

Free planCanada Iphone 6 and Macbook air I just recently bought an onkyo tx-nr777 and I tried to play music from spotify on it, but when every I try it does not give me the option to log in on the TV, instead it just shows a screen which shows that s...

Jaimingohel
Casual Listener
Free plan Canada Iphone 6 and Macbook air I just recently bought an onkyo tx-nr777 and I tried to play music from spotify on it, but when every I try it does not give me th...
2019-02-04 5:34:41 AM
2019-02-08 3:40:41 AM
Jaimingohel
Casual Listener
559 Views
2 replies
0 likes
Onkyo

559 Views
2 replies
0 likes

Can't log in to my android tv

Hi everyone! God it's difficult to get help with using spotify. Ugh. Anyway, my problem is that I can't log into my account with my Android tv. I only have facebook-spotify account and after the tv update there's only spotify account option and it wo...

user-removed
Visitor
Hi everyone! God it's difficult to get help with using spotify. Ugh. Anyway, my problem is that I can't log into my account with my Android tv. I only have facebook-spotify account ...
2018-09-29 6:21:10 PM
2019-02-07 5:15:01 PM
Nico
Community Legend
778 Views
1 replies
0 likes

778 Views
1 replies
0 likes

All songs stop after 9 seconds

I have been using the Spotify web player just fine for months on Chrome and now all of a sudden songs only play for 9 seconds. My browser is up to date and nothing else has changed but how long I can play a song. How do you fix this problem? I am usi...

tracy1430
Newbie
I have been using the Spotify web player just fine for months on Chrome and now all of a sudden songs only play for 9 seconds. My browser is up to date and nothing else has changed but how long I can...
2018-10-09 1:15:04 AM
2019-02-07 5:08:26 PM
Nico
Community Legend
1085 Views
1 replies
2 likes
music

1085 Views
1 replies
2 likes

unable to play music

PlanFreeCountry HungaryDevice Operating System My Question or Issue My account failed to play music on any device (pc, laptop, mobile). I tried to log out, checked the connection, tried basically everything what's in the list on the support page. My ...

dorajuhasz
Newbie
Plan Free Country Hungary Device Operating System My Question or Issue My account failed to play music on any device (pc, laptop, mobile). I tried to log ou...
2018-10-09 11:03:10 AM
2019-02-07 5:05:23 PM
Nico
Community Legend
255 Views
1 replies
0 likes
music

255 Views
1 replies
0 likes

Spotify in Firefox Doesn't work

This problem has come up before, but remains unsolved. Web Player does not play anything in Firefox 62.0.3, but does in Chrome. OS is macOS 10.12.6. How is it possible that this is still a problem?

oarfish
Regular
This problem has come up before, but remains unsolved. Web Player does not play anything in Firefox 62.0.3, but does in Chrome. OS is macOS 10.12.6. How is it possible that this is still a p...
2018-10-09 4:33:00 PM
2019-02-07 4:58:45 PM
Nico
Community Legend
543 Views
1 replies
0 likes
music
Other

543 Views
1 replies
0 likes

Xbox One App not loading

My Question or IssueNot that long ago my xbox app was working just fine and now its just stuck at the start screen and it wont load. Ive tried looking at other posts and trying their solutions. But they just dont seem to work.

Lelsus
Newbie
My Question or Issue Not that long ago my xbox app was working just fine and now its just stuck at the start screen and it wont load. Ive tried looking at other posts and trying their solutions. But...
2018-10-11 8:48:41 PM
2019-02-07 4:57:05 PM
Nico
Community Legend
498 Views
1 replies
2 likes
Other

498 Views
1 replies
2 likes

Playlist cover and details won't change

PlanPremiumCountry NorwayDevice( Macbook Pro late 2016)Operating System(macOS Mojave) My Question or Issue Hi, I have a few playlists I update every week. Some of them with a new cover and new information. This playlist I'm changing the cover of ever...

astronautnorway
Gig Goer
Plan Premium Country Norway Device ( Macbook Pro late 2016) Operating System (macOS Mojave) My Question or Issue Hi, I have a few playlists I update ev...
2018-11-12 5:57:12 PM
2019-02-07 4:53:05 PM
Nico
Community Legend
502 Views
1 replies
0 likes
Other

502 Views
1 replies
0 likes

PS4 App

PlanPremiumCountryColombia DevicePlaystation 4 My Question or IssueWhen I play a song of a playlist and connect to my Ps4 the next song is always the first of the playlist, later select another one and the next is the first of the playlist again. I w...

Sebastianleyton
Newbie
Plan Premium Country Colombia Device Playstation 4 My Question or Issue When I play a song of a playlist and connect to my Ps4 the next song is always the first of the playlist, ...
2018-11-17 8:15:42 PM
2019-02-07 4:44:37 PM
Nico
Community Legend
463 Views
1 replies
0 likes
Connect
Other
PlayStation

463 Views
1 replies
0 likes

Can't remove a song from saved

Hello. I pre-saved a song before it appeared on a link from the artist's social media and when it appeared I didn't like it so I removed it... At least I've tried... The song keeps on reapearing in my saved and I can't get rid of it... Everytime I re...

zacknorway
Newbie
Hello. I pre-saved a song before it appeared on a link from the artist's social media and when it appeared I didn't like it so I removed it... At least I've tried... The song keeps on reapearing in m...
2018-12-21 10:55:28 PM
2019-02-07 3:41:27 PM
Nico
Community Legend
395 Views
1 replies
0 likes
Other

395 Views
1 replies
0 likes

Alexa playback reports unsupported location

PlanFreeCountryCZDeviceAlexa Echo DotMy Question or IssueI enabled Spotify skill, linked my account but when I try to play music with Spotify Alexa says it cannot play because of unsupported location. I am not ready to go for Premium trial to find ou...

ondruska
Casual Listener
Plan Free Country CZ Device Alexa Echo Dot My Question or Issue I enabled Spotify skill, linked my account but when I try to play music with Spotify Alexa says it cannot play because of ...
2019-02-06 1:35:07 PM
2019-02-07 3:04:23 PM
Nico
Community Legend
663 Views
2 replies
0 likes
Other

663 Views
2 replies
0 likes

Always the same elements are shown in main menu (start menu is frozen)

PlanPremiumCountry GermanyDeviceDiverse devicesOperating SystemDiverse operating systems My Question or IssueFor at least a month always the same artists and playlists are recommended in my main menu (start menu). So always I see "More like chillax",...

Jendk3r
Casual Listener
Plan Premium Country Germany Device Diverse devices Operating System Diverse operating systems My Question or Issue For at least a month always the same artists and playlists a...
2019-02-06 5:40:52 PM
2019-02-07 2:59:15 PM
Jendk3r
Casual Listener
595 Views
4 replies
0 likes
Other

595 Views
4 replies
0 likes

"Daily Mix" and "Discover weekly" playlists are not being created weekly

Plan PremiumDevice Samsung A5 2017Operating System Windows 10My Question or IssueI have 6 Daily Mixes, and now no new Daily mixes have been created since December.Same thing for Discover weekly.I use Spotify several hours every day, like and thumbs u...

munsch_munsch
Newbie
Plan Premium Device Samsung A5 2017 Operating System Windows 10 My Question or Issue I have 6 Daily Mixes, and now no new Daily mixes have been created since December. Same thing ...
2019-02-07 9:42:46 AM
2019-02-07 2:23:03 PM
Nico
Community Legend
421 Views
1 replies
0 likes
Other

421 Views
1 replies
0 likes

Some songs not playing, even though they're not grayed out.

PlanPremiumCountry USA Operating SystemAndriod Oreo, Windows 10 My Question or IssueI tried listening to some Tyler the Creator but it wont play even though its not grayed out, I cross checked on my girlfriend's phone and it plays just fine. I tried ...

MoreYuhs
Casual Listener
Plan Premium Country USA Operating System Andriod Oreo, Windows 10 My Question or Issue I tried listening to some Tyler the Creator but it wont play even though its not gra...
2019-01-31 8:05:10 PM
2019-02-07 2:06:20 PM
Nico
Community Legend
1602 Views
8 replies
0 likes
music

1602 Views
8 replies
0 likes

Solved!! Web Player not working

Hello guys, I've been facing an issue that's affecting my nerves.For about 3 weeks i've been trying to play music on Spotify through my web browser (Chrome) but it keeps skipping the songs from a playlist without playing it. When it stops skipping, i...

Tiago_Navarro
Regular
Hello guys, I've been facing an issue that's affecting my nerves. For about 3 weeks i've been trying to play music on Spotify through my web browser (Chrome) but it keeps skipping the ...
2019-02-05 2:12:04 PM
2019-02-07 2:00:16 PM
Nico
Community Legend
1763 Views
11 replies
0 likes
Other

1763 Views
11 replies
0 likes

worst communication ever

Back to downloading misic illegally! About to pay, and I need to play around with**bleep** to get some answers? Who has hours to figure out all this techy stuff. What garbage!

JasonNightwish
Casual Listener
Back to downloading misic illegally! About to pay, and I need to play around with**bleep** to get some answers? Who has hours to figure out all this techy stuff. What garbage!
2019-02-07 1:02:27 AM
2019-02-07 12:24:32 PM
Maxim
Spotify Star
646 Views
1 replies
0 likes
Other

646 Views
1 replies
0 likes

Ps4 issues

PlanFree/PremiumCountry BrazilDevicePs4 My Question or Issue Is pausing when i dont wanna,in 2 or 3 seconds the music pause,I dont knoe what I do

allonelly
Newbie
Plan Free/Premium Country Brazil Device Ps4 My Question or Issue Is pausing when i dont wanna,in 2 or 3 seconds the music pause,I dont knoe what I do
2019-02-06 7:50:02 PM
2019-02-07 11:05:52 AM
Nico
Community Legend
651 Views
1 replies
0 likes
Other
PlayStation
Sony

651 Views
1 replies
0 likes

Current song text is garbled on Xbox One X

PlanPremiumCountry USADeviceXbox One XOperating SystemConsole My Question or IssueThe current song text appears to get overwritten when the next song plays and doesn't let you see clearly what's playing. I've uninstalled and reinstalled the app alrea...

bojabs
Casual Listener
Plan Premium Country USA Device Xbox One X Operating System Console My Question or Issue The current song text appears to get overwritten when the next song plays and d...
2018-10-20 10:42:58 PM
2019-02-07 10:50:30 AM
Nico
Community Legend
490 Views
3 replies
0 likes
Other

490 Views
3 replies
0 likes

Solved!!Superuser Contribution Cant play on Chrome

Hello, I would like to subscribe to Spotify, so I just created a free account before possibly switching to a familly account.I tried at my work (90% of my music streaming activity, for now with another site), but I can't get the webplayer to work (no...

TourFL
Regular
Hello, I would like to subscribe to Spotify, so I just created a free account before possibly switching to a familly account. I tried at my work (90% of my music streaming activity, fo...
2019-01-30 8:55:36 AM
2019-02-07 8:33:52 AM
TourFL
Regular
2461 Views
5 replies
0 likes
Other

2461 Views
5 replies
0 likes

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