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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 7sd-_491obm6p
  • Newbie
  • 10151 Views
  • 72 replies
  • 9 likes
  • Other
  • 10151 Views
  • 72 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20018 Views
  • 9 replies
  • 2 likes
  • Other
  • 20018 Views
  • 9 replies
  • 2 likes

Spotify Alarm not working

PlanPremiumDeviceNokia 8My Question or Issue So 5 days ago I made a playlist to wake up to on Spotify. I now set this as my alarm on the Clock app. But when it goes off, it makes this annoying bleeping sound instead of playing music and I get an erro...

  • Casual Listener
  •   Plan Premium Device Nokia 8 My Question or Issue  So 5 days ago I made a playlist to wake up to on Spotify. I now set this as my alarm on the Clock app. But when it goes off, it mak...
  • Jose_M
  • Spotify Star
  • 4229 Views
  • 1 replies
  • 0 likes
  • Other
    Samsung
  • 4229 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Podcasts] Why am I paying for premium when I have really limited podcast selection?

PlanPremiumCountryRomania DeviceDesktop, Android PhoneOperating SystemWindows 10, Android 7.1.1 My Question or Issuehttps://newsroom.spotify.com/2018-05-10/spotify-and-npr-team-up-to-feed-your-podcast-addiction/Although I can subscribe to the podcast...

  • Casual Listener
  • Plan Premium Country Romania  Device Desktop, Android Phone Operating System Windows 10, Android 7.1.1   My Question or Issue https://newsroom.spotify.com/2018-05-10/spotify-and-n...
  • Guido
  • Spotify Legend
  • 1487 Views
  • 5 replies
  • 1 likes
  • music
    Other
  • 1487 Views
  • 5 replies
  • 1 likes

Superuser Contribution Web player skipping in the middle of songs randomly

PlanFreeDeviceToshiba Chromebook 2Operating SystemChromeOS Starting yesterday, almost all songs have been automatically skipped starting about half a minuite in. I have tried clearing the cache, cookies, and connecting to a different network, but I s...

  • Casual Listener
  • Plan Free Device Toshiba Chromebook 2 Operating System ChromeOS    Starting yesterday, almost all songs have been automatically skipped starting about half a minuite in.  I have...
  • GeneralJMay
  • Casual Listener
  • 1180 Views
  • 2 replies
  • 0 likes
  • Other
  • 1180 Views
  • 2 replies
  • 0 likes

Superuser Contribution Having trouble on looking for musics

I changed my cellphone recently, from a J7 galaxy to a S8 galaxy and since then I've been facing trouble on searching for musics. Besides, sometimes music stops for no reason! Please, could someone help me?!! PlanPremiumBrazil DeviceSamsung Galaxy 8O...

  • Casual Listener
  • I changed my cellphone recently, from a J7 galaxy to a S8 galaxy and since then I've been facing trouble on searching for musics.  Besides, sometimes music stops for no reason!  Please, c...
  • Peter
  • Spotify Legend
  • 617 Views
  • 2 replies
  • 0 likes
  • music
  • 617 Views
  • 2 replies
  • 0 likes

Superuser Contribution Poor Chromecast Performance (constant disconnections and other issues)

I'm constantly having 3 major issues with Spotify and Chromecast:It constantly loses connection (every 20-30 minutes or so). There are 2 kinds of disconnects that happen:Spotify loses connection but the chromecast keeps playing. You have to reconnect...

  • Casual Listener
  • I'm constantly having 3 major issues with Spotify and Chromecast: It constantly loses connection (every 20-30 minutes or so). There are 2 kinds of disconnects that happen: Spotify loses connection...
  • Peter
  • Spotify Legend
  • 2679 Views
  • 1 replies
  • 13 likes
  • Android
    Other
  • 2679 Views
  • 1 replies
  • 13 likes

Superuser Contribution Listeners count for artists

hi there my spotify for artist is crazy im lossing listeners fast but at the same time gaining listeners basicly when i look at my stats 24 days ago its less but if i look at my stats 2018 its shown my listeners are growing whats going on with my spo...

  • Newbie
  • hi there my spotify for artist is crazy  im lossing listeners fast but at the same time gaining listeners basicly when i look at my stats 24 days ago its less but if i look at my stats 2018 its ...
  • Jemi
  • Spotify Legend
  • 514 Views
  • 1 replies
  • 0 likes
  • 514 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing Music - Opening Spotify App

CountryUSA DeviceGoogle Pixel My Question or IssueDear UX Designers,Whenever a friend shares music with me via Spotify. I click on the link to listen but it does not open up in the Spotify App. Instead it gives me a snippet of the song and if I were ...

  • Casual Listener
  •   Country USA  Device Google Pixel     My Question or Issue Dear UX Designers, Whenever a friend shares music with me via Spotify. I click on the link to listen but it do...
  • Guido
  • Spotify Legend
  • 1131 Views
  • 3 replies
  • 0 likes
  • music
  • 1131 Views
  • 3 replies
  • 0 likes

Superuser Contribution Desaparecio mi cola de reproducción

Buenos diasEn el dispositivo web siempre tenia el simbolo de la cola de reproduccion al lado del nivel de sonido y de los dispositivos , sin embargo ahora me ha desaparecido y no se si lo hayan cambiado o que paso.Es una de las cosas que mas utilizab...

  • Newbie
  •     Buenos dias En el dispositivo web siempre tenia el simbolo de la cola de reproduccion al lado del nivel de sonido y de los dispositivos , sin embargo ahora me ha desaparecido y no se...
  • Peter
  • Spotify Legend
  • 828 Views
  • 1 replies
  • 0 likes
  • Other
    WD
  • 828 Views
  • 1 replies
  • 0 likes

A playlist keeps getting followed by my account

So late yesterday i was working on my pc then suddently my song stops and another song starts playing called Porrstjarne (witch means pornstar in english). Also a playlist keept getting added to my spotify account called " "... nothing, the playlist ...

  • Newbie
  • So late yesterday i was working on my pc then suddently my song stops and another song starts playing called Porrstjarne (witch means pornstar in english). Also a playlist keept getting added to...
  • musicajet
  • Composer
  • 820 Views
  • 3 replies
  • 2 likes
  • music
    Other
    Samsung
  • 820 Views
  • 3 replies
  • 2 likes

Superuser Contribution Announcement Nicki Minaj

PlanAllCountry AllDevicePCOperating SystemAll My Question or IssuePlease moderate your announcements so that a half-naked Nicki Minaj doesn't appear on my spotify desktop player when I'm at work.

  • Newbie
  • Plan All Country  All Device PC Operating System All   My Question or Issue Please moderate your announcements so that a half-naked Nicki Minaj doesn't appear on my spotify deskto...
  • Aimee_T
  • Roadie
  • 507 Views
  • 1 replies
  • 0 likes
  • Other
  • 507 Views
  • 1 replies
  • 0 likes

Superuser Contribution This song is broken.

When playing this song, the music stops, it's quiet and then there's weird incremental sounds like a drum or something. Can you fix this song please. https://open.spotify.com/track/4cVfwQ6ZN9xil3Qj60QPRV?si=fLaQzrVbQbapV812vJNGnw Thanks.

  • Regular
  • When playing this song, the music stops, it's quiet and then there's weird incremental sounds like a drum or something. Can you fix this song please.   https://open.spotify.com/track/4cVfwQ6ZN...
  • Aimee_T
  • Roadie
  • 545 Views
  • 1 replies
  • 0 likes
  • WRT
  • 545 Views
  • 1 replies
  • 0 likes

Volvo Spotify App Downgraded

Over the summer Volvo Sensus notified me in my 2018 Volvo XC60 that an upgrade was available for their native Spotify App. I did the upgrade only to find that some important functionality I had with the old app went away. While we were promised new f...

  • Regular
  • Over the summer Volvo Sensus notified me in my 2018 Volvo XC60 that an upgrade was available for their native Spotify App. I did the upgrade only to find that some important functionality I had with ...
  • qkjpsba9-_67
  • Regular
  • 1260 Views
  • 1 replies
  • 1 likes
  • Other
  • 1260 Views
  • 1 replies
  • 1 likes

Superuser Contribution Commercial

Here's my idea for a video Spotify commercial. Young guy driving in car: camera focused on him. He clicks the microphone button in the app and says "play Africa by Toto." He gently nods his head to the music as he drives and progressively gets more i...

  • Newbie
  • Here's my idea for a video Spotify commercial.  Young guy driving in car: camera focused on him. He clicks the microphone button in the app and says "play Africa by Toto." He gently nods his he...
  • Aimee_T
  • Roadie
  • 546 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Social
  • 546 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Web player] Log in with Spotify: Sorry, couldn't find that.

PlanPremiumCountry ChileDeviceSpotify web playerOperating SystemWindows 7My Question or IssueI can't open Spotify web player. I open the link (https://www.spotify.com/cl) Login with my account, after i open the spotify web player and ask for my accou...

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  • Regular
  • Plan Premium Country  Chile Device Spotify web player Operating System Windows 7 My Question or Issue I can't open Spotify web player. I open the link (https://www.spotify.com/cl) ...
  • Katerina
  • Spotify Legend
  • 3208 Views
  • 11 replies
  • 0 likes
  • Connect
  • 3208 Views
  • 11 replies
  • 0 likes

Superuser Contribution Devices Available does not list MusicCast devices.

PlanPremiumCountry United KingdomDeviceiPhone 6aOperating SystemiOS 11.4.1 My Question or IssueI am unable to play Spotify via my Yamaha MusicCast devices.Spotify is by far the main source I use on the MusicCast.If this is a Yamaha issue I’m returnin...

  • Casual Listener
  • Plan Premium Country  United Kingdom Device iPhone 6a Operating System iOS 11.4.1   My Question or Issue I am unable to play Spotify via my Yamaha MusicCast devices. Spotify is b...
  • AdrianMurray
  • Casual Listener
  • 1264 Views
  • 2 replies
  • 1 likes
  • Connect
  • 1264 Views
  • 2 replies
  • 1 likes

perry rhodan neo 120 missing

PlanPremiumCountryGermanyDeviceGalaxy S7, DesktopOperating SystemWindows 10 My Question or Issue Listening to the Perry Rhodan Neo Series the Episode (album) 120 is Missing.119 is there 121 is there but no 120. Its bad because its the end of mini ser...

  • Newbie
  • Plan Premium Country Germany Device Galaxy S7, Desktop Operating System Windows 10   My Question or Issue  Listening to the Perry Rhodan Neo Series the Episode (album) 120 is Miss...
  • Jose_M
  • Spotify Star
  • 511 Views
  • 1 replies
  • 0 likes
  • Other
  • 511 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong title of a song in album

Hello I noticed that two song titles in a album have been switched up.The album im talking about isCostella Music, iTunes(Live From London) - The Fratellis In this album the title of Flathead and Doginabag have been switched up.You can even hear the ...

  • Casual Listener
  • Hello I noticed that two song titles in a album have been switched up. The album im talking about is Costella Music, iTunes(Live From London) - The Fratellis   In this album the title of Fla...
  • SergioDavid
  • Roadie
  • 524 Views
  • 1 replies
  • 0 likes
  • Other
  • 524 Views
  • 1 replies
  • 0 likes

Solved!! How to get Eventbrite event on Spotify?

Hello Spotify Community I'm talking as an artist, trying to add concerts. I have already added some of our concerts using Songkick, this all worked fine and the concerts appeared after 24h on my Spotify for artist profile. However we decided to switc...

  • Casual Listener
  • Hello Spotify Community   I'm talking as an artist, trying to add concerts. I have already added some of our concerts using Songkick, this all worked fine and the concerts appeared after 24h...
  • Bethany_Dawn
  • Community Legend
  • 16958 Views
  • 5 replies
  • 0 likes
  • Other
  • 16958 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Removing music recommendations after account hack

Last night, I opened up Spotify and noticed it was playing on an unknown device. After going through an short playback device war with this random person, I changed my password and logged out of all of my connected devices. Now that that was taken ca...

  • Casual Listener
  • Last night, I opened up Spotify and noticed it was playing on an unknown device. After going through an short playback device war with this random person, I changed my password and logged out of all ...
  • Luie620
  • Casual Listener
  • 967 Views
  • 2 replies
  • 0 likes
  • music
  • 967 Views
  • 2 replies
  • 0 likes

Superuser Contribution Lots of Peaceville albums suddenly missing

Yesterday a lot of albums I usually listen to disappeared. I noticed that most of them, if not all, are signed by Peaceville records or its Twin label, Kscope. Is something going on with the label? I hope it's temporary because they are some of my fa...

  • Casual Listener
  • Yesterday a lot of albums I usually listen to disappeared. I noticed that most of them, if not all, are signed by Peaceville records or its Twin label, Kscope. Is something going on with the label? I...
  • Aimee_T
  • Roadie
  • 454 Views
  • 1 replies
  • 0 likes
  • music
  • 454 Views
  • 1 replies
  • 0 likes