Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Lone2
  • Newbie
  • 7185 Views
  • 49 replies
  • 6 likes
  • Other
  • 7185 Views
  • 49 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19143 Views
  • 9 replies
  • 2 likes
  • Other
  • 19143 Views
  • 9 replies
  • 2 likes

Superuser Contribution Do spotify internships have a maximum allowed number of applications?

There is an internship I want to apply to with spotify which is the summer 2024 software engineering internship. The application dates were listed as February 29th through March 15th. My friend saw it and told me about it last night, so I went to app...

  • Visitor
  • There is an internship I want to apply to with spotify which is the summer 2024 software engineering internship. The application dates were listed as February 29th through March 15th. My friend saw i...
  • Novy
  • Moderator
  • 342 Views
  • 1 replies
  • 0 likes
  • 342 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bug: The new Jam Feature on the Desktop App

PlanPremiumCountryDE DevicePCOperating SystemWindows 11 My Question or IssueIf im participating in a Jam of a friend and we are listenling to a playlist, every time a song is over and the next one plays, the song plays for 10 seconds and then jumps t...

  • Visitor
  • Plan Premium Country DE   Device PC Operating System Windows 11   My Question or Issue If im participating in a Jam of a friend and we are listenling to a playlist, every time a ...
  • Joan
  • Moderator
  • 217 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution My audio book An Untidy Death by Simon Brett has stopped at chapter 21.5

We have been listening to the above mentioned audio book quite successfully for several hours when it suddenly stopped at chapter 21.5 before the end of the story. Any suggestions or help would be appreciated.

  • Visitor
  • We have been listening to the above mentioned audio book quite successfully for several hours when it suddenly stopped at chapter 21.5 before the end of the story. Any suggestions or help would be a...
  • Novy
  • Moderator
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

Is there a way to add my playlist to the liked songs?

I made a playlist in which I saved all the songs I like. I want to add all the songs from that playlist to my “liked songs” playlist.

  • Visitor
  • I made a playlist in which I saved all the songs I like. I want to add all the songs from that playlist to my “liked songs” playlist.
  • Bittencourt
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Superuser Contribution New podcast episodes on PS5 will not play

PlanPremium CountryUS DevicePlaystation 5 My Question or IssueThe latest episodes of several podcasts will not play any more, ever since the latest PS5 update. I'm experiencing this with My Brother, My Brother, and Me, as well as a few other podcasts...

  • Regular
  • Plan Premium   Country US   Device Playstation 5   My Question or Issue The latest episodes of several podcasts will not play any more, ever since the latest PS5 update. I'm ...
  • Juhat
  • Visitor
  • 9291 Views
  • 76 replies
  • 13 likes
  • PlayStation
  • 9291 Views
  • 76 replies
  • 13 likes

Superuser Contribution Can't control connected google pixel watch from google pixel phone

PlanPremiumCountryUSADevicePixel 4 & pixel watchOperating SystemAndroid 13 My Question or IssueWhen i click play or pause on my phone it will not change the state of my watchEG: I start song on my watch, listening on my headphones. I click pause on m...

  • Newbie
  • Plan Premium Country USA Device Pixel 4 & pixel watch Operating System Android 13   My Question or Issue When i click play or pause on my phone it will not change the state of...
  • Joan
  • Moderator
  • 796 Views
  • 3 replies
  • 0 likes
  • Connect
  • 796 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Max audio quality in web player with Premium Mini plan

PlanPremium MiniCountryIndia DeviceChrome browser on Windows Operating SystemWindows 10 My Question or IssueBy browsing in the forums I found out that the max quality in Premium Mini plan is 160kbps OGG on a phone or a desktop app. But I couldn't fin...

  • Newbie
  • Plan Premium Mini Country India  Device Chrome browser on Windows  Operating System Windows 10   My Question or Issue By browsing in the forums I found out that the max quali...
  • OscarDC
  • Moderator
  • 143 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 143 Views
  • 1 replies
  • 0 likes

Lasse Stefanz låtar låter lika

Tjena! Är det bara jag som märkt att många av Lasse Stefanz låtar har samma ljud som en av deras nyaste låtar "Kom och rulla i mitt rullande hus". Tyckte bara att det var konstigt. Många av de låtarna finns i andra album med en annan tumnagel och låt...

  • Visitor
  • Tjena! Är det bara jag som märkt att många av Lasse Stefanz låtar har samma ljud som en av deras nyaste låtar "Kom och rulla i mitt rullande hus". Tyckte bara att det var konstigt. Många av de låtarn...
  • 76 Views
  • 0 replies
  • 0 likes
  • 76 Views
  • 0 replies
  • 0 likes

Superuser Contribution All applications suggestion

PlanPremiumCountryUSADeviceAndroid, Windows, Roku, Vizio Smart TV, PS4, PS5, Alexa on Amazon deviceOperating SystemAny android and Windows, Roku OS, Vizio, PS OS, Amazon OS My Question or IssueI have a suggestion for all apps, on any platform.When so...

  • Casual Listener
  • Plan Premium Country USA Device Android, Windows, Roku, Vizio Smart TV, PS4, PS5, Alexa on Amazon device Operating System Any android and Windows, Roku OS, Vizio, PS OS, Amazon OS   My ...
  • Eni
  • Moderator
  • 66 Views
  • 1 replies
  • 0 likes
  • Other
  • 66 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs listened not appearing on Recently played and not counted in Wrapped?

I spend a lot of time listening to music in group session with a colleague at work. The songs we've listened to haven't appeared in the Recently played section and that made us wonder whether or not those have been completely ignored in Spotify Wrapp...

  • Newbie
  • I spend a lot of time listening to music in group session with a colleague at work. The songs we've listened to haven't appeared in the Recently played section and that made us wonder whether or not ...
  • dessiraee
  • Visitor
  • 3902 Views
  • 4 replies
  • 0 likes
  • 3902 Views
  • 4 replies
  • 0 likes

Superuser Contribution Inclusion of podcasts from other countries in the search tab.

I often want to know the most listened to podcasts in the world and I can't find them on the app. I'm learning English and I need to hear English to practice but I can't do it on Spotify

  • Casual Listener
  • I often want to know the most listened to podcasts in the world and I can't find them on the app. I'm learning English and I need to hear English to practice but I can't do it on Spotify
  • MihailY
  • Moderator
  • 189 Views
  • 3 replies
  • 1 likes
  • 189 Views
  • 3 replies
  • 1 likes

Superuser Contribution Problème affichage paylist carplay

PlanpremiumCountryFranceDeviceIphone 14Operating SystemIOS 17.3.1 My Question or IssueBonjour, je rencontre une difficulté avec l'utilisation de spotify sur apple carplay je n'arrive plus à accéder à l'entièreté de ma playlist via carplay sans fil su...

  • Visitor
  •   Plan premium Country France Device Iphone 14 Operating System IOS 17.3.1   My Question or Issue Bonjour, je rencontre une difficulté avec l'utilisation de spotify sur apple car...
  • MihailY
  • Moderator
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Tengo problemas con compartir las canciones en otras apps

Lo que ocurre es que cuando intento compartir la canción en Instagram (por ej) me sale que solo puedo compartir en los chats y no en las historias.

  • Visitor
  • Lo que ocurre es que cuando intento compartir la canción en Instagram (por ej) me sale que solo puedo compartir en los chats y no en las historias.
  • osornios
  • Spotify Star
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Wear OS] Select something to play

When initially opening Spotify on Wear OS it always prompts to "Select something to play" despite audio already playing on phone. Only when the app is closed and reopened it populated with music data. Happens every time Spotify app is opened.

  • Newbie
  • When initially opening Spotify on Wear OS it always prompts to "Select something to play" despite audio already playing on phone. Only when the app is closed and reopened it populated with music data...
  • CslCheetah
  • Casual Listener
  • 554 Views
  • 4 replies
  • 2 likes
  • Other
  • 554 Views
  • 4 replies
  • 2 likes

Superuser Contribution Stopped working on Ford SYNC3 audio system

PlanPremiumCountryBelarusDeviceiPhone 10,Operating SystemiOS 16.7.5Spotify ver 8.9.19 My Question or IssueRecently, Spotify stopped working on the SINC3 audio system ver.3.4, which is installed in my 6th gen Ford Mustang. I see the track name on the ...

  • Newbie
  • Plan Premium Country Belarus Device iPhone 10, Operating System iOS 16.7.5 Spotify ver 8.9.19   My Question or Issue Recently, Spotify stopped working on the SINC3 audio system ver....
  • Maria
  • Moderator
  • 189 Views
  • 3 replies
  • 1 likes
  • 189 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Mobile notification for podcasts I no longer subscribe to

Hello, I'm using Spotify on the mobile app and I'm having a problem that I can't solve. Maybe the community can help me? I get notifications for every new episode of podcasts I subscribed to in the past, despite unsubscribing from them a long time ag...

  • Casual Listener
  • Hello,   I'm using Spotify on the mobile app and I'm having a problem that I can't solve. Maybe the community can help me?   I get notifications for every new episode of podcasts I subs...
  • AlecCollins
  • Casual Listener
  • 1803 Views
  • 7 replies
  • 0 likes
  • Other
  • 1803 Views
  • 7 replies
  • 0 likes

Khruangbin Fans First newsletter - Berlin tickets link wrong...

PlanPremium/FamilyCountryGermany My Question or IssueHi all,Just received a Spotify newsletter promoting Khruangbin concerts in Europe.It offers early access to concert tickets. Sadly the link to the Berlin event is not correct and links to the Antwe...

  • Casual Listener
  • Plan Premium/Family Country Germany     My Question or Issue Hi all, Just received a Spotify newsletter promoting Khruangbin concerts in Europe. It offers early access to concert...
  • Swang1
  • Visitor
  • 333 Views
  • 5 replies
  • 1 likes
  • Other
  • 333 Views
  • 5 replies
  • 1 likes