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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • jrstout82
  • Regular
  • 8938 Views
  • 65 replies
  • 8 likes
  • Other
  • 8938 Views
  • 65 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19676 Views
  • 9 replies
  • 2 likes
  • Other
  • 19676 Views
  • 9 replies
  • 2 likes

Inappropriate Topsify ad

Saying "Give St. Valentine the middle finger" is offensive and disrespectful to many. This was heard in a Topsify playlist ad.

  • Newbie
  • Saying "Give St. Valentine the middle finger" is offensive and disrespectful to many.   This was heard in a Topsify playlist ad. 
  • Maxim
  • Spotify Star
  • 413 Views
  • 2 replies
  • 0 likes
  • 413 Views
  • 2 replies
  • 0 likes

Please Help with Starred playlist.

I have searched the starred playlist topics, and have yet to find the answer solution, if anyone could please help, I would appreciate it. My starred playlist was great until a few weeks ago. Then I stopped being able to add to it. Dragging and dropp...

  • Newbie
  • I have searched the starred playlist topics, and have yet to find the answer solution, if anyone could please help, I would appreciate it.    My starred playlist was great until a few wee...
  • 1382 Views
  • 0 replies
  • 0 likes
  • 1382 Views
  • 0 replies
  • 0 likes

Spotify Won't Open on Win7, Nor Will it Uninstall

So basically I tried to open my spotify from everywhere, the taskbar (the usual place), start menu, original folder. When I double click it, it highlights on the taskbar and slowly fades away into showing that its not open. I look through the task ma...

  • Casual Listener
  • So basically I tried to open my spotify from everywhere, the taskbar (the usual place), start menu, original folder. When I double click it, it highlights on the taskbar and slowly fades away into sh...
  • alican878
  • Newbie
  • 2413 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 2413 Views
  • 2 replies
  • 0 likes

Solved!! Songs being playable, but now greyed out.

Hi, to whoever is taking the time to read this, thanks.I was just wondering why some songs that I had saved to my playlist have turned grey and unplayable, even though they were fine before. Thanks

  • Regular
  • Hi, to whoever is taking the time to read this, thanks. I was just wondering why some songs that I had saved to my playlist have turned grey and unplayable, even though they were fine before.  ...
  • emilyy_ky
  • Regular
  • 689 Views
  • 2 replies
  • 0 likes
  • music
  • 689 Views
  • 2 replies
  • 0 likes

Spotify on Tivo is not playing songs

When I select a song, playlist, album, etc. it shows that is started and then paused. Nothing plays, the app crashes, and I try again.

  • Newbie
  • When I select a song, playlist, album, etc. it shows that is started and then paused. Nothing plays, the app crashes, and I try again.
  • jean3601
  • Community Legend
  • 406 Views
  • 1 replies
  • 0 likes
  • 406 Views
  • 1 replies
  • 0 likes

Premium gift card form bug on Safari macOS

On Safari for macOS, the form for buying a premium gift card has an issue with the "Choose a delivery date" field. The form doesn't display the date format for that field so the users need to guess the proper date format if they want to buy a gift ca...

  • Regular
  • On Safari for macOS, the form for buying a premium gift card has an issue with the "Choose a delivery date" field. The form doesn't display the date format for that field so the users need to guess t...
  • jean3601
  • Community Legend
  • 865 Views
  • 4 replies
  • 0 likes
  • bug
    Mac
    safari
  • 865 Views
  • 4 replies
  • 0 likes

Solved!! Gone Turkish songs

First of all I want to say that your customer service is terrible. And I hope REAL spotify employee will reply this post. Actually this will be a complaint more than a question. Most of the Turkish songs that I was listening are gone and I want them ...

  • Casual Listener
  • First of all I want to say that your customer service is terrible. And I hope REAL spotify employee will reply this post.    Actually this will be a complaint more than a question. Most o...
  • Maxim
  • Spotify Star
  • 664 Views
  • 3 replies
  • 0 likes
  • Other
  • 664 Views
  • 3 replies
  • 0 likes

[All Platforms] Daily Mix Suggestions

Please bring back the traditional Daily Mix functionality. Perhaps in another Daily Mix category if you must - or create a daily mix that will consider all of the genres together in one mix - as it used to be. I applaud Spotify for their work to make...

  • Newbie
  • Please bring back the traditional Daily Mix functionality. Perhaps in another Daily Mix category if you must - or create a daily mix that will consider all of the genres together in one mix - as it u...
  • MartinStoichkov
  • Community Legend
  • 375 Views
  • 1 replies
  • 3 likes
  • All Platforms
  • 375 Views
  • 1 replies
  • 3 likes

Sponsorship

Just for interest, how much does a company or an individual sponsor Spotify per month, when making ads on the free version?

  • Newbie
  • Just for interest, how much does a company or an individual sponsor Spotify per month, when making ads on the free version? 
  • Maxim
  • Spotify Star
  • 908 Views
  • 1 replies
  • 0 likes
  • 908 Views
  • 1 replies
  • 0 likes

Is Discover page gone forever?

It was my #1 reason to use Spotify. Recommendation algorithm was great at suggesting albums and new releases by artists you follow were in one place. Why did this got disabled?

  • Visitor
  • It was my #1 reason to use Spotify. Recommendation algorithm was great at suggesting albums and new releases by artists you follow were in one place. Why did this got disabled?
  • TobiasYoung
  • Composer
  • 2122 Views
  • 8 replies
  • 1 likes
  • Web Player
  • 2122 Views
  • 8 replies
  • 1 likes

Time Automated Playlists

Im a Dj and have been asked to curate playlists for a hotel chain, Ive created 4 time appropriate playlists, ie Morning / Afternoon / Evening / Night, however for this to work a member of staff has to change it to the correct playlist according to th...

  • Casual Listener
  • Im a Dj and have been asked to curate playlists for a hotel chain, Ive created 4 time appropriate playlists, ie Morning / Afternoon / Evening / Night, however for this to work a member of staff has t...
  • Maxim
  • Spotify Star
  • 734 Views
  • 1 replies
  • 0 likes
  • 734 Views
  • 1 replies
  • 0 likes

Spotify for cafe and similar business

Hello,I studied and an idea came. Maybe you can develop a sub application in spotify for cafe and similir business. İdea working like this, sorry i cannot writing english please translate turkish to english. Müşteriler cafeye geldiğinde, spotify'ın k...

  • Newbie
  • Hello, I studied and an idea came. Maybe you can develop a sub application in spotify for cafe and similir business. İdea working like this, sorry i cannot writing english please translate turkish t...
  • Maxim
  • Spotify Star
  • 1782 Views
  • 1 replies
  • 0 likes
  • 1782 Views
  • 1 replies
  • 0 likes

Solved!! New web player removed starred playlist. Are the songs gone forever?

I use Save feature to collect albums and Starred playlist to collect individual songs. Over the years playlist grew to several hundred. Now the new web played removed the Starred playlist. Is there a way to recover the songs so they can be saved to a...

  • Visitor
  • I use Save feature to collect albums and Starred playlist to collect individual songs. Over the years playlist grew to several hundred. Now the new web played removed the Starred playlist. Is th...
  • Maxim
  • Spotify Star
  • 831 Views
  • 3 replies
  • 0 likes
  • Web Player
  • 831 Views
  • 3 replies
  • 0 likes

Spotify for Dementia Patients...works!

Having a 91-year-old at home with us who has dementia isn't easy. And it is hard for him to be happy, because of his condition. I turned to an unlikely source, an application called SPOTIFY, which Ryan got for his mom and myself after they had a spec...

  • Newbie
  • Having a 91-year-old at home with us who has dementia isn't easy. And it is hard for him to be happy, because of his condition. I turned to an unlikely source, an application called SPOTIFY, which Ry...
  • 582 Views
  • 0 replies
  • 4 likes
  • 582 Views
  • 0 replies
  • 4 likes

Spotify connect issues with Heos units

Hello,I have 3 heos units and we are trying to connect from 2 different phones. My GF is able to connect to 2 of the speakers through, and I am able to connect to the last speaker. The other speakers doesn't appear on my phone and visa versa.If I gro...

  • Newbie
  • Hello, I have 3 heos units and we are trying to connect from 2 different phones. My GF is able to connect to 2 of the speakers through, and I am able to connect to the last speaker. The other spea...
  • 257 Views
  • 0 replies
  • 0 likes
  • 257 Views
  • 0 replies
  • 0 likes

[Android][Other] Improve Samsung TV 2014 spotify app and Nvidia Shield TV spotify app

Work on and improve these apps for better user experience and functionality.Make them more similar to the desktop version.

  • Visitor
  • Work on and improve these apps for better user experience and  functionality. Make them more similar to the desktop version.
  • 394 Views
  • 0 replies
  • 0 likes
  • Android
    Other
  • 394 Views
  • 0 replies
  • 0 likes

Update Help and Community while detailing how things actually work.

This is a general critique of the awfulness of Spotify Help and Community online resources. Search results go back years and are typically irrelevant to a search query that always relates to a current version of Spotify.Very few questions have answer...

  • Casual Listener
  • This is a general critique of the awfulness of Spotify Help and Community online resources.   Search results go back years and are typically irrelevant to a search query that always relates t...
  • 270 Views
  • 0 replies
  • 1 likes
  • iOS
  • 270 Views
  • 0 replies
  • 1 likes

Interface too dark

Hello, New interface open with DRM During playing in full screen on a 1080p 40', cd cover are too dark. See screen shot

  • Visitor
  • Hello,   New interface open with DRM   During playing in full screen on a 1080p 40', cd cover are too dark.   See screen shot
  • 500 Views
  • 0 replies
  • 3 likes
  • Web Player
    Windows
  • 500 Views
  • 0 replies
  • 3 likes

Text too clear

Hello, I send a screen shot, you will understand. it's near impossible to read because of the writing clarity. this is the new interface with DRM open.spotify.com i use your services on an other desktop with old one, play.spotify.com I use my compute...

  • Visitor
  • Hello,   I send a screen shot, you will understand. it's near impossible to read because of the writing clarity.   this is the new interface with DRM open.spotify.com   i use you...
  • 196 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 196 Views
  • 0 replies
  • 0 likes

Samsung Smart TV - impossible to login when Facebook's 2FA is on

How to reproduce issue:- setup two factor authentication on your Facebook account ( https://www.facebook.com/settings?tab=security§ion=two_fac_auth )- try to login to Spotify on Samsung Smart TV (I checked mine that I bought in 2014)Expected result:-...

  • Newbie
  • How to reproduce issue: - setup two factor authentication on your Facebook account ( https://www.facebook.com/settings?tab=security&section=two_fac_auth ) - try to login to Spotify on Samsung S...
  • 417 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 417 Views
  • 0 replies
  • 0 likes