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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • dan_kwc2000
  • Regular
  • 17517 Views
  • 109 replies
  • 11 likes
  • Other
  • 17517 Views
  • 109 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21482 Views
  • 9 replies
  • 2 likes
  • Other
  • 21482 Views
  • 9 replies
  • 2 likes

Official "SPA Treatment" playlist empty

I noticed that the famous "SPA Treatment" playlist with over 200k followers had changed cover and suddently were empty at around 9:00 PM CET Stockholm. It has still not been updated.

  • Community Legend
  • I noticed that the famous "SPA Treatment" playlist  with over 200k followers had changed cover and suddently were empty at around 9:00 PM CET Stockholm. It has still not been updated.
  • 651 Views
  • 0 replies
  • 0 likes
  • Other
  • 651 Views
  • 0 replies
  • 0 likes

Missing the most off my playlists with samsung smart tv

Hello, I just bought the Samsung ue46es7000 smart tv. Im verry pleased with it but i have one small problem with the Spotify app. When i log in i only see a few of my playlists. I tried to log in with the Facebook credentials and with te Spotify cred...

  • Casual Listener
  • Hello,   I just bought the Samsung ue46es7000 smart tv. Im verry pleased with it but i have one small problem with the Spotify app. When i log in i only see a few of my playlis...
  • shane333az
  • Newbie
  • 735 Views
  • 5 replies
  • 0 likes
  • 735 Views
  • 5 replies
  • 0 likes

how to use spotify family on bose soundtouch 10

hallo,i understand nothing on how using spotify on bose soundtouch 10 thru gsm. i have a family plan. i am administrator and use my spotify login but my wife and children received an invitation to join family plan.At home, we have a BOSE soundtouch 1...

  • Newbie
  • hallo, i understand nothing on how using spotify on bose soundtouch 10 thru gsm.   i have a family plan. i am administrator and use my spotify login but my wife and children received an ...
  • 592 Views
  • 0 replies
  • 3 likes
  • 592 Views
  • 0 replies
  • 3 likes

DENON CEOL PICCOLO SPOTIFY

Hi up until recently my Denon Ceol Piccolo has been integrated well with Spotify I have had to login agaoin but now it just says list empty. This was working fine until recently very frustrating.

  • Casual Listener
  • Hi up until recently my Denon Ceol Piccolo has been integrated well with Spotify   I have had to login agaoin but now it just says list empty.   This was working fine until recently ver...
  • marianniboyd
  • Newbie
  • 1094 Views
  • 5 replies
  • 0 likes
  • Denon
  • 1094 Views
  • 5 replies
  • 0 likes

Firefox won't load webplayer captcha

Version: Firefox 51.0.1Platform: WindowsForm: Web Player The captcha image never loads when I try to log in. I can enter my credentials correctly and all the site does is shake the image and give me the error: "Authentication failed. Please try again...

  • Music Fan
  • Version: Firefox 51.0.1 Platform: Windows Form: Web Player   The captcha image never loads when I try to log in. I can enter my credentials correctly and all the site does is shake the image...
  • Hubo
  • Community Legend
  • 965 Views
  • 3 replies
  • 0 likes
  • Web Player
    Windows
  • 965 Views
  • 3 replies
  • 0 likes

Spotify web player not working on my surface pro

I have a Spotify premium account. I am able to play music on my phone or home receiver, but can no longer play on my computer (Surface Pro 3). I can control my phone from my computer through Spotify connect. Whenever i try to play on my computer, i g...

  • Newbie
  • I have a Spotify premium account.  I am able to play music on my phone or home receiver, but can no longer play on my computer (Surface Pro 3).  I can control my phone from my computer thro...
  • Hubo
  • Community Legend
  • 934 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 934 Views
  • 1 replies
  • 0 likes

How do I change the layout on Web Player back to how it was before?

I don't like the new layout for the web player. It just... isn't right. I prefer how it was before. How do I change it back?

  • Regular
  • I don't like the new layout for the web player. It just... isn't right. I prefer how it was before. How do I change it back?
  • Verdandi
  • Music Fan
  • 718 Views
  • 1 replies
  • 3 likes
  • Web Player
  • 718 Views
  • 1 replies
  • 3 likes

Superuser Contribution Clue 1

The eagle-eyed Stars in the Community should find this playlist interesting... spotify:user:spotifycommunity:playlist:6bCWliYply0HiUzJ2nOfYW

  • Casual Listener
  • The eagle-eyed Stars in the Community should find this playlist interesting...   spotify:user:spotifycommunity:playlist:6bCWliYply0HiUzJ2nOfYW
  • 325 Views
  • 0 replies
  • 7 likes
  • 325 Views
  • 0 replies
  • 7 likes

Solved!! Spotify! Please fix the Sonos connection lost issues everyone is facing very often!

Spotify please fix the connection lost issues I'm facing on Sonos very often. I have a premium account and an overpriced Sonos device. Please upgrade your server capacity or network bandwidth. Thanks. Please notice, removing this topic will not take ...

  • Newbie
  • Spotify please fix the connection lost issues I'm facing on Sonos very often. I have a premium account and an overpriced Sonos device.   Please upgrade your server capacity or network band...
  • swampdenizen
  • Newbie
  • 32137 Views
  • 34 replies
  • 9 likes
  • 32137 Views
  • 34 replies
  • 9 likes

Looking for either the Queue function or a replacement for Spotify

I've been looking around the "updated" version of spotify, clicked every button, and there doesn't seem to be a queue system any longer. Will this be fixed? If not, what is the next best in-browser music player? Pretty much my only requirements are a...

  • Casual Listener
  • I've been looking around the "updated" version of spotify, clicked every button, and there doesn't seem to be a queue system any longer.  Will this be fixed?  If not, what is the next best ...
  • gusolo
  • Newbie
  • 541 Views
  • 2 replies
  • 1 likes
  • Web Player
  • 541 Views
  • 2 replies
  • 1 likes

Security Breach

Hello Spotify, Just recently I received an email from spotify (in spanish) saying that someone was added to my "Family". Seeing that email I went on my account and saw a profile that I had no idea about on my Spotify and removed it. Last night my Spo...

  • Visitor
  • Hello Spotify,   Just recently I received an email from spotify (in spanish) saying that someone was added to my "Family". Seeing that email I went on my account and saw a profile that I had n...
  • user-removed
  • Not applicable
  • 878 Views
  • 1 replies
  • 0 likes
  • Other
  • 878 Views
  • 1 replies
  • 0 likes

Nationality tags

When listening to a band that is not from the States or Britain, Spotify tags the songs according to the ethnicity of the performer. Firstly this is very annoying because one minute you're listening to heavy metal and the next minute your Artist Radi...

  • Newbie
  • When listening to a band that is not from the States or Britain, Spotify tags the songs according to the ethnicity of the performer. Firstly this is very annoying because one minute you're listening ...
  • 510 Views
  • 0 replies
  • 0 likes
  • 510 Views
  • 0 replies
  • 0 likes

Latest version won't download

I've done a ot of gogling but I just can't seem to find a way to get the latest version of spotify. Any answers?

  • Newbie
  • I've done a ot of gogling but I just can't seem to find a way to get the latest version of spotify. Any answers? 
  • MattSuda
  • Spotify Star
  • 306 Views
  • 1 replies
  • 0 likes
  • Other
  • 306 Views
  • 1 replies
  • 0 likes

Impossible to cancel subscribtion

Hi! I'm sure i cancelled my premium months ago, but it says I still subscribe. Cancelled again -> wen't back to my profile -> still subscribed. I can't unsubscribe? I want my money back for the month i didn't listen!

  • Newbie
  • Hi! I'm sure i cancelled my premium months ago, but it says I still subscribe. Cancelled again -> wen't back to my profile -> still subscribed. I can't unsubscribe? I want my money back for the...
  • MattSuda
  • Spotify Star
  • 264 Views
  • 1 replies
  • 0 likes
  • Other
  • 264 Views
  • 1 replies
  • 0 likes

Solved!! Lyrics

Hello,Could someone tell me if the "Lyrics" option is still existing, please? I used to have a button called "Lyrics" where you could read the lyrics of a song while you were listenning to it. Since I upgraded my Spotify, I can't find that option aga...

  • Casual Listener
  • Hello, Could someone tell me if the "Lyrics" option is still existing, please? I used to have a button called "Lyrics" where you could read the lyrics of a song while you were listenning to it. Si...
  • Typhoon859
  • Regular
  • 639 Views
  • 3 replies
  • 0 likes
  • music
    Other
  • 639 Views
  • 3 replies
  • 0 likes

help for web player?

hello. I regularly use the web player, and i have made my own playlist. is it possible, from the web player, to change the playlist picture? i havent seemed to figure it out. thanks!

  • Newbie
  • hello. I regularly use the web player, and i have made my own playlist. is it possible, from the web player, to change the playlist picture? i havent seemed to figure it out. thanks!
  • Hubo
  • Community Legend
  • 339 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 339 Views
  • 1 replies
  • 0 likes

Problema with my download music

Hi I have some problems with my music.First I listened my music cool but then my music doesn't charge or I don't know what's happened to my music . I can't hear because it doesn't have the green arrow ( that said that my music has downloaded )Before ...

  • Newbie
  • Hi I have some problems with my music. First I listened my music cool but then my music doesn't charge or I don't know what's happened to my music . I can't hear because it doesn't have the green ar...
  • Bittencourt
  • Spotify Star
  • 465 Views
  • 3 replies
  • 0 likes
  • 465 Views
  • 3 replies
  • 0 likes

Spotify changes to play on my phone everytime I save a song

Does anyone know how to fix this? I have spotify on my work computer as well as on my phone. I don't have spotify open on my phone at all but everytime I'm listening to music on my work computer and save a song I like, it will pause and begin playing...

  • Casual Listener
  • Does anyone know how to fix this?  I have spotify on my work computer as well as on my phone.  I don't have spotify open on my phone at all but everytime I'm listening to music on my work c...
  • 233 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 233 Views
  • 0 replies
  • 0 likes

Hola, necesito ayuda!

Buenos días, mi nombre es Katya Ballesteros tengo 17 años y soy alumna del Colegio Indoamericano. El 1 de abril vamos a tener una feria de Humanidades y necesitamos patrocinios, y que mejor que una empresa como la suya que fomenta el amor al arte y e...

  • Newbie
  • Buenos días, mi nombre es Katya Ballesteros tengo 17 años y soy alumna del Colegio Indoamericano. El 1 de abril vamos a tener una feria de Humanidades y necesitamos patrocinios, y que mejor que una e...
  • 192 Views
  • 0 replies
  • 0 likes
  • 192 Views
  • 0 replies
  • 0 likes