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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bluejuiceno1
  • Newbie
  • 8500 Views
  • 60 replies
  • 8 likes
  • Other
  • 8500 Views
  • 60 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19538 Views
  • 9 replies
  • 2 likes
  • Other
  • 19538 Views
  • 9 replies
  • 2 likes

Solved!! IE11 with web player "browser not supported"

Hi,I started having this problem last week. I have a "favorites bar" link straight to the web player for Spotify on IE11. It has worked from months from my home in Asia. Now, as of last week, it will intermittently tell me "browser not supported" and...

  • Regular
  • Hi, I started having this problem last week.  I have a "favorites bar" link straight to the web player for Spotify on IE11.  It has worked from months from my home in Asia.  Now, as o...
  • Swanny
  • Community Legend
  • 11773 Views
  • 14 replies
  • 0 likes
  • Web Player
  • 11773 Views
  • 14 replies
  • 0 likes

Musica offline.

Hola, yo tengo cuenta premium y tengo varias playlist sincronizadas para que se reproduzcan offline. Pero hay varias canciones que por alguna razón no tienen la flecha verde que significa que están disponibles offline, estas canciones tienen la flech...

  • Casual Listener
  • Hola, yo tengo cuenta premium y tengo varias playlist sincronizadas para que se reproduzcan offline. Pero hay varias canciones que por alguna razón no tienen la flecha verde que significa que están d...
  • litusland
  • Newbie
  • 8661 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
  • 8661 Views
  • 7 replies
  • 0 likes

Noise and dropouts on Chromecast

Spotify used to play just fine on my 2'nd generation Chromecast, but the last week or so, it has been a big problem with the sound quality. It is some kind of static noise and crackling dropouts of the sound. I've tried both the Android app, and play...

  • Casual Listener
  • Spotify used to play just fine on my 2'nd generation Chromecast, but the last week or so, it has been a big problem with the sound quality. It is some kind of static noise and crackling dropouts of t...
  • Skallagrimsson
  • Casual Listener
  • 598 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 598 Views
  • 1 replies
  • 0 likes

"6th Avenue Heartache" cuts off.

Hello,What I wanted to mention here is that the song "6th Avenue Heartache" by The Wallflowers cuts off at 3:45. The full lenght of the song is 5:37 and on Spotify it's only 3:45... It literally ends after 3:45.Any ideas? Any chances to fix this issu...

  • Visitor
  •  Hello, What I wanted to mention here is that the song "6th Avenue Heartache" by The Wallflowers cuts off at 3:45. The full lenght of the song is 5:37 and on Spotify it's only 3:45....
  • user-removed
  • Not applicable
  • 432 Views
  • 2 replies
  • 0 likes
  • Linux
    Mac
    Web Player
    Windows
  • 432 Views
  • 2 replies
  • 0 likes

Solved!! PS4: Songs repeating themselves and other issues

After the PS4 update 4.0.1 i did a "Rebuid Database" in safe mode because my updates are not downloading automatically while in rest mode. So I don't know if the isse has been caused by PS4 SSW 4.0.1 or else.Anyway, the problem(s) I have is that when...

  • Regular
  • After the PS4 update 4.0.1 i did a "Rebuid Database" in safe mode because my updates  are not downloading automatically while in rest mode. So I don't know if the isse has been caused by PS...
  • Jecht_Sin
  • Regular
  • 1091 Views
  • 1 replies
  • 0 likes
  • 1091 Views
  • 1 replies
  • 0 likes

Songs not working

Yesterday the Miley Cyrus Bangerz album was working fine for me (Im in the UK).I could listen to the whole album no problem. But today suddenly most of the album is grayed out and I cant listen to it.This is really annoying. Can someone help?

  • Newbie
  • Yesterday the Miley Cyrus Bangerz album was working fine for me (Im in the UK). I could listen to the whole album no problem. But today suddenly most of the album is grayed out and I cant listen to ...
  • 202 Views
  • 0 replies
  • 0 likes
  • 202 Views
  • 0 replies
  • 0 likes

Songs Not on Playlist Play

Whenever I play a playlist, the first song on the playlist plays but then the second song is a random song from another playlist. The only way I can listen to other songs on the playlist is if I go and press play, which defeats the purpose of shuffle...

  • Newbie
  • Whenever I play a playlist, the first song on the playlist plays but then the second song is a random song from another playlist. The only way I can listen to other songs on the playlist is if I go a...
  • 309 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 309 Views
  • 0 replies
  • 0 likes

Solved!! Couldn't access Web Player due to Adobe Flash

I opened the Spotify Web Player but I couldn't access the web player due to 'Flash player needed'. I checked with my Chromebook and the latest Adobe Flash Player is install but somehow I still couldn't access the Spotify Web Player. Please help me. I...

  • Newbie
  • I opened the Spotify Web Player but I couldn't access the web player due to 'Flash player needed'. I checked with my Chromebook and the latest Adobe Flash Player is install but somehow I still couldn...
  • CansadaCansada
  • Casual Listener
  • 1717 Views
  • 6 replies
  • 2 likes
  • Web Player
  • 1717 Views
  • 6 replies
  • 2 likes

Solved!! Daily Mix, only on iOS and Android?

Hi,We can get this playlist only in iOS or Android?Not even on the web player or windows phone?Can't see it.Thanks

  • Music Fan
  • Hi, We can get this playlist only in iOS or Android? Not even on the web player or windows phone? Can't see it. Thanks
  • harf4ng
  • Music Fan
  • 725 Views
  • 2 replies
  • 1 likes
  • Other
  • 725 Views
  • 2 replies
  • 1 likes

Advertising on Spotify

Hello ! I work for San Lorenzo Bikinis and we are very interested in advertising with Spotify. I have been trying to contact Spotify through their 'Spotify for Brands' contact section for the past two months now and have not heard anything from them....

  • Casual Listener
  • Hello !   I work for San Lorenzo Bikinis and we are very interested in advertising with Spotify. I have been trying to contact Spotify through their 'Spotify for Brands' contact section for th...
  • rfcavellier
  • Newbie
  • 697 Views
  • 2 replies
  • 0 likes
  • Desktop
    iOS
    Mobile
    Web Player
  • 697 Views
  • 2 replies
  • 0 likes

Solved!! Badges Bugs?

Hi again, I just notice there is a system of badges (like achievments in videogames). I don't bring that much importance to it but It tells me I'm here from one year but... I'm here for 6 or 7 years...Is it new and that's why I doesn't really work?

  • Regular
  • Hi again, I just notice there is a system of badges (like achievments in videogames). I don't bring that much importance to it but It tells me I'm here from one year but... I'm here for 6 or 7 years....
  • Tuff-ghost
  • Regular
  • 844 Views
  • 2 replies
  • 0 likes
  • badge
  • 844 Views
  • 2 replies
  • 0 likes

Danny Brown - OLD just disappeared

The album Old by Danny Brown disappeared from my playlist, and I cannot find it back. What happened? thanx for the help.

  • Newbie
  • The album Old by Danny Brown disappeared from my playlist, and I cannot find it back.   What happened?   thanx for the help.
  • JD87
  • Newbie
  • 984 Views
  • 3 replies
  • 0 likes
  • Hip Hop
  • 984 Views
  • 3 replies
  • 0 likes

revoking access?

How do I renew the access of a third party app?

  • Newbie
  • How do I renew the access of a third party app?
  • scam191
  • Newbie
  • 596 Views
  • 2 replies
  • 0 likes
  • Other
  • 596 Views
  • 2 replies
  • 0 likes

Daily Mix

I accidentally pressed the Or hate it button on a track that was playing on my daily mix. Is there anyway I can get it back on the mix?

  • Casual Listener
  • I accidentally pressed the 🚫 Or hate it button on a track that was playing on my daily mix. Is there anyway I can get it back on the mix?
  • Adriana46
  • Casual Listener
  • 443 Views
  • 2 replies
  • 1 likes
  • Other
  • 443 Views
  • 2 replies
  • 1 likes

Solved!! Spotify opens in Windows with a black screen and no visibility to playlists

Spotify opens in Windows with a black screen and no visibility to playlists or functionality. I've uninstalled application and reinstalled new version. I've opened using IE and Google. I checked the hidden files and there are no dump files or crash r...

  • Newbie
  • Spotify opens in Windows with a black screen and no visibility to playlists or functionality.  I've uninstalled application and reinstalled new version.  I've opened using IE and Google.&nb...
  • jonbgood
  • Newbie
  • 23823 Views
  • 11 replies
  • 3 likes
  • Web Player
    Windows
  • 23823 Views
  • 11 replies
  • 3 likes

PS4 Connect

Hello When I want to start my Spotify App on my PS4 there is a connection error. I'm logged in and I also tried some solutions like restart, download the app again or log off and on again. I can hear music when I connect via iPhone but the error mess...

  • Casual Listener
  • Hello 🙂 When I want to start my Spotify App on my PS4 there is a connection error. I'm logged in and I also tried some solutions like restart, download the app again or log off and on again. I can ...
  • foxflash
  • Casual Listener
  • 817 Views
  • 2 replies
  • 0 likes
  • Connect
  • 817 Views
  • 2 replies
  • 0 likes

Inbox disappeared on Web player

First noticed this week, I can't find my inbox anymore. 

Screen Shot 2016-09-01 at 10.30.26 AM.png
  • Newbie
  • First noticed this week, I can't find my inbox anymore.  
  • juliannelindner
  • Newbie
  • 969 Views
  • 4 replies
  • 5 likes
  • Web Player
  • 969 Views
  • 4 replies
  • 5 likes

Solved!! PS4 Shuffle not working

First off, I just started using Spotify with my PS4 and I LOVE it. One problem, a big one at that, is the shuffle feature. It only mixes maybe 20 out of the 2k songs I have in my playlist. Is this a 'free' restritction? Anyway to fix this? Not having...

  • Newbie
  • First off, I just started using Spotify with my PS4 and I LOVE it.   One problem, a big one at that, is the shuffle feature. It only mixes maybe 20 out of the 2k songs I have in my playlist. I...
  • Dragoon790
  • Casual Listener
  • 23535 Views
  • 39 replies
  • 14 likes
  • Other
  • 23535 Views
  • 39 replies
  • 14 likes

Web player not working

Hi there. The web player is not working at all for me today. (Yesterday it was fine. **bleep**.) At first it said I didn't have flash (which of course I do, built into Chrome), then it just couldn't connect. Tried on Chrome, tried on incognito mode, ...

  • Casual Listener
  • Hi there. The web player is not working at all for me today. (Yesterday it was fine. **bleep**.) At first it said I didn't have flash (which of course I do, built into Chrome), then it just couldn't ...
  • 442 Views
  • 0 replies
  • 3 likes
  • Web Player
    Windows
  • 442 Views
  • 0 replies
  • 3 likes

[Other] Will the new Daily Mixes ever change?

I like all kinds of music and have 6 Daily Mixes. About 4 of them are not really mixes I will listen to very often if at all. Will the types change based on how often they are played? Or is the idea to eventually have one mix of everything?

  • Roadie
  • I like all kinds of music and have 6 Daily Mixes. About 4 of them are not really mixes I will listen to very often if at all. Will the types change based on how often they are played? Or is the ...
  • samuhry
  • Newbie
  • 501 Views
  • 1 replies
  • 0 likes
  • Other
  • 501 Views
  • 1 replies
  • 0 likes