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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Nickp2300
  • Visitor
  • 12369 Views
  • 82 replies
  • 9 likes
  • Other
  • 12369 Views
  • 82 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20528 Views
  • 9 replies
  • 2 likes
  • Other
  • 20528 Views
  • 9 replies
  • 2 likes

Two Spotify Community accounts

Hi team! I have a Spotify Community account which I was using a lot. However, it was linked to an old Facebook-created Spotify account which has become broken. Thus, I was forced to create a new Spotify account. Is it possible to link that old Commun...

  • Visitor
  • Hi team!   I have a Spotify Community account which I was using a lot. However, it was linked to an old Facebook-created Spotify account which has become broken. Thus, I was forced to create a...
  • 243 Views
  • 0 replies
  • 0 likes
  • Other
  • 243 Views
  • 0 replies
  • 0 likes

remove device connect

hello everybody, i can't remove a device connect. i added it in different wifi (other house) and it is in my house. i want delet the device.

  • Newbie
  • hello everybody, i can't remove a device connect. i added it in different wifi (other house) and it is in my house. i want delet the device.
  • 239 Views
  • 0 replies
  • 0 likes
  • Connect
  • 239 Views
  • 0 replies
  • 0 likes

Quickly clicking play, starts music twice

When I went under Browse and Charts and selected my music it play, I double clicked the play button and the music began to play twice over eachother both at diffrent time intervels. When I clicked pause both stoped and resuming only started one. I wa...

  • Newbie
  • When I went under Browse and Charts and selected my music it play, I double clicked the play button and the music began to play twice over eachother both at diffrent time intervels. When I clicked pa...
  • EvandroRdr
  • Music Fan
  • 314 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 314 Views
  • 1 replies
  • 0 likes

Gradual quality deterioration

Spotify Premium user just wanting to give some feedback. Over the last couple months, I'm getting more and more interruptions in service (random pauses in songs, loss of play queues, audio distortion). Also frequently getting the "Spotify is in offli...

  • Newbie
  • Spotify Premium user just wanting to give some feedback. Over the last couple months, I'm getting more and more interruptions in service (random pauses in songs, loss of play queues, audio distortion...
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes

Can't Drag and Drop?

I have been having a problem recently where I can't drag and drop when on the Spotify application on my computer? I can't drag and drop a song into a playlist, I can't change the order of songs in a playlist, and I can't change the order of my playli...

  • Casual Listener
  • I have been having a problem recently where I can't drag and drop when on the Spotify application on my computer? I can't drag and drop a song into a playlist, I can't change the order of songs in a ...
  • 451 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 451 Views
  • 0 replies
  • 0 likes

[All Platforms]Listening shuffled, to ALL songs of ALL my playlists without interference.

I have >6000 songs, stored in playlists under its Artist name.I would like to listen to all these >6000 songs shuffled without anyinterference.(This is the way I want to listen to Spotify on my Hifi device). I have tried to put all >6000 songs togeth...

  • Music Fan
  • I have >6000 songs, stored in playlists under its Artist name. I would like to listen to all these >6000 songs shuffled without any interference. (This is the way I want to listen to Spotify...
  • 278 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Playlists
  • 278 Views
  • 0 replies
  • 0 likes

Cannot play album on desktop app or phone, but works on SpotifyWebPlayer

The album I want to listen to is She Loves Me (2016 Broadway Cast Recording). Currently, I can only play it using the web player on chrome & my very old Mac, which has an outdated version (0.9 I think) (my Mac is too old to update spotify) However, I...

  • Newbie
  • The album I want to listen to is She Loves Me (2016 Broadway Cast Recording). Currently, I can only play it using the web player on chrome & my very old Mac, which has an outdated version (0.9 I ...
  • 228 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 228 Views
  • 0 replies
  • 0 likes

Songs saved on web player don't appear on mobile

It's a little strange, but I have a Mac and I just prefer to use the Spotify Web Player...I recently realised that songs I save in my Library when I'm using the Web player don't appear when I check my mobile app. I have to search for the song on the ...

  • Newbie
  • It's a little strange, but I have a Mac and I just prefer to use the Spotify Web Player... I recently realised that songs I save in my Library when I'm using the Web player don't appear when I check...
  • 181 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 181 Views
  • 0 replies
  • 0 likes

Can't find album on Desktop application but CAN on web player

I had been looking for the Tragically Hip's - Phantom Power album on Spotify's Windows Desktop application. No luck. So I searched google and sure enough it popped up on Spotify's Web player?! Why would I be able to listen to it through the web playe...

  • Casual Listener
  • I had been looking for the Tragically Hip's - Phantom Power album on Spotify's Windows Desktop application.  No luck.  So I searched google and sure enough it popped up on Spotify's Web pla...
  • forrestpengra
  • Casual Listener
  • 282 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 282 Views
  • 1 replies
  • 0 likes

Too many Ads

I get the idea that with having the "free" version, we have to listen to ads. I get it. That's how you keep your program basically free. However when I first listened to it, I had about an ad every 6-8 songs(would prefer every 8 songs, exact). Now I ...

  • Newbie
  • I get the idea that with having the "free" version, we have to listen to ads. I get it. That's how you keep your program basically free. However when I first listened to it, I had about an ad every 6...
  • SSTJ
  • Regular
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes

[All Platforms][Music] Why your business won't last if this continues...

Be the low cost provider. Its Spotify v. Apple. Apple is going to get exclusive rights to music no matter what you do. Publicizing that you will diminish promotion for previously Apple exclusive music is so stupid. Your business is reliant on artists...

  • Newbie
  • Be the low cost provider.  Its Spotify v. Apple.  Apple is going to get exclusive rights to music no matter what you do.  Publicizing that you will diminish promotion for previously&nb...
  • SSTJ
  • Regular
  • 305 Views
  • 1 replies
  • 0 likes
  • All Platforms
    music
  • 305 Views
  • 1 replies
  • 0 likes

spotify devices dont show up

like ps4 with spotify or phone. pc also. does not seeing each other when their all open and on.

  • Newbie
  • like ps4 with spotify or phone. pc also. does not seeing each other when their all open and on.
  • 234 Views
  • 0 replies
  • 0 likes
  • 234 Views
  • 0 replies
  • 0 likes

Connected to wrong Facebook account, can't change it

I've been having this problem with Spotify for close to a month now. I made my account awhile ago, and connected it to my Facebook account a little while after, that account has since been deleted and Spotify removed from that it beforehand, but show...

  • Casual Listener
  • I've been having this problem with Spotify for close to a month now. I made my account awhile ago, and connected it to my Facebook account a little while after, that account has since been deleted an...
  • gazonk
  • Newbie
  • 795 Views
  • 4 replies
  • 0 likes
  • Other
  • 795 Views
  • 4 replies
  • 0 likes

Facebook links

Could you make it harder to play a song in the desktop app for songs shared on Facebook? I have no need what so ever for playing a sample of a song. Make the play-button the sample, and the rest of the image a link to open.spotify.com!

  • Music Fan
  • Could you make it harder to play a song in the desktop app for songs shared on Facebook? I have no need what so ever for playing a sample of a song. Make the play-button the sample, and the rest of t...
  • 218 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 218 Views
  • 0 replies
  • 0 likes

play.spotify.com links open in web, no solution found

This is SO retarded. Why do you only offer to bypass the web player for open.spotify.com links and not play.spotify.com? Why on earth would I prefer the web player to the desktop client if I have it open? Get your **bleep** toghether Spotify.

  • Music Fan
  • This is SO retarded. Why do you only offer to bypass the web player for open.spotify.com links and not play.spotify.com? Why on earth would I prefer the web player to the desktop client if I have it ...
  • 215 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 215 Views
  • 0 replies
  • 0 likes

Missing songs in the playlist "The essential Michael Jackson"

Hello, I'm listening the Playlist "The essential Michael Jackson" and the first 6 songs are missing. The message "sPlaybackError" appear on my screen (Iphone 6). If you can do something about that and restore them, it will be great. Thank you. Regard...

  • Newbie
  • Hello,   I'm listening the Playlist "The essential Michael Jackson" and the first 6 songs are missing. The message "sPlaybackError" appear on my screen (Iphone 6).   If you can do somet...
  • 304 Views
  • 0 replies
  • 0 likes
  • 304 Views
  • 0 replies
  • 0 likes

Wifi firewall configuration (enterprise network) for chromecast

Hi, in my company, we used chromecast to share desktop screen, but we would like also to stream some music sometimes We do see the chromecast with our iOS/Android app, we use Premium account for this, but when spotify is launching on the tv to start ...

  • Regular
  • Hi,   in my company, we used chromecast to share desktop screen, but we would like also to stream some music sometimes 😉 We do see the chromecast with our iOS/Android app, we use Premium acc...
  • 456 Views
  • 0 replies
  • 0 likes
  • 456 Views
  • 0 replies
  • 0 likes

Android auto issue

I connect my gs6 edge and everything but spotify works correctly, the music plays on the phone not on the car speakers.

  • Newbie
  • I connect my gs6 edge and everything but spotify works correctly, the music plays on the phone not on the car speakers.
  • 310 Views
  • 0 replies
  • 0 likes
  • 310 Views
  • 0 replies
  • 0 likes

Instructions on adding a device to my account

I think it would be a novel idea that the system, when asked: "How do I add another device to my account" actually lead you to instructions on how to do so. I have been all over this help board and am getting no help at all. If it continues I will de...

  • Newbie
  • I think it would be a novel idea that the system, when asked: "How do I add another device to my account" actually lead you to instructions on how to do so. I have been all over this help board and a...
  • 327 Views
  • 0 replies
  • 0 likes
  • 327 Views
  • 0 replies
  • 0 likes

Is there a way to get a refund on a payment?

I was charged twice in one month: once on 8/18 and then once on 8/28 and was wondering if I could get a refund on one. That'd be appreciated.

  • Newbie
  • I was charged twice in one month: once on 8/18 and then once on 8/28 and was wondering if I could get a refund on one. That'd be appreciated.
  • kbrooksc
  • Community Legend
  • 385 Views
  • 1 replies
  • 0 likes
  • Other
  • 385 Views
  • 1 replies
  • 0 likes